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GETTING YOUR STORY READ:
Maximizing Social Media for
Branding & Audience
Engagement
Jessica Pucci
News discovery
on Twitter,
YouTube,
& Snapchat
has increased!
OUR GOAL:
Reciprocal relationships
What do we want to do for our audience?
➔ Give them compelling, timely, relevant
content and/or offers.
➔ Prove ourselves as authorities and our
content worthy of their trust and loyalty.
➔ Give our department a human voice.
➔ Become a reliable, regular source of
content.
➔ Build and acknowledge authentic
relationships with them.
What do we want our audience to do for us?
➔ Engage with our content: Read it, watch it,
like it, click it, buy it.
➔ Find enough value in our content/product
that they’re mobilized and motivated to
share it.
➔ Become loyalists and evangelists.
➔ Talk to us. Tell us what matters to them.
➔ Be our eyes and ears; share info, tips and
photos with us. (Even their “silent” behavior
tells us something!)
How it used to work:
LINEAR CONTENT METHOD
Content Engagement
How it works now:
THE DATA-INFORMED
CONTENT CYCLE
Analytics Insights
ContentEngagement
ORGANIC POSTS!
ADS!
POLLS!
TARGETING!
SHARING!
GROUPS!
VIDEO!
LIVE!
EPHEMERAL CONTENT!
Example: Audience research using...
Keyhole.co
Ritetag.com
Trends.google.com
INSTAGRAM
TWITTERTIP: Use TweetDeck to geolocate content!
FACEBOOKTIP: Consider video, Live and Groups
Example: Audience research using
FB Audience Insights
Do more of what performs well, and less of what doesn’t.
THE DATA-INFORMED
CONTENT CYCLE
Analytics Insights
ContentEngagement
Example: Twitter & Facebook analytics
THANKS...What do you want to
try first?
Let’s connect!
TWITTER: @jessica_pucci
FACEBOOK: @jessicapucci8
IG: @jpucci8
EMAIL: jepucci@asu.edu

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