Getting started on
social media
for small nonprofits
James Howe
@communic8nhowe
#FamCentre
What brings you
here today?
Do you?
• wear many hats
• have a limited budget
• keep getting asked to do more with less
You must work
for a small
nonprofit…
and social
media can
help you
James Howe
Communicateandhowe.com
@communic8nhowe
AGENDA
A. 10 fundamentals
of social media
B. Deciding
where to start
@communic8nhowe #FamCentre
10
fundamentals
of social media
Social media is not just
to wish friends happy
birthday. It is a place of
business—your career
depends on it.
Columbia Professor
Sree Sreenivasan
@communic8nhowe #FamCentre
Your
personal use
informs your
professional
use
#1
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Be online
who you are in
real lifeBut remember:
Do you want your mother to see it in the news?
#2
@communic8nhowe #FamCentre
Social media is about
building
relationships
#3
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Social media is about
building
community
#4
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Social media is a
behaviour
#5
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There’s a difference between
having an account
& using it
#6
@communic8nhowe #socbizWR
There are no quick wins.
It’s all about the
long game.
#7
@communic8nhowe #socbizWR
Where do I
find the
time?
#8
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Good
content adds
value
#9
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Be generous:
Share.
Reply.
Comment.
#10
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Deciding
where to start?
Pick
1 or 2
social media
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Who do you want to talk to?
Where are they?
ASK THEM!
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Which social media fits best with
your organization—
culture, strategy & objectives
Which social media do you or
other staff know best?
@communic8nhowe #FamCentre
Blogging
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Why a blog?
• Demonstrate your expertise & knowledge
• Spark discussion and build relationships
• Give people a reason to return to your
website by keeping it current.
• Helps improve your site’s Search Engine
Optimization (SEO)
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What
goes on a blog?
• Present new information or your
thoughts on new developments
• Follow participants in a program
or using a product
• Updates on ongoing projects
• Promote events
@communic8nhowe #FamCentre
How often
should I blog?
• At least once a week
recommended
• When you have something
to say
• Don’t ignore!
@communic8nhowe #FamCentre
Different ways
to be on Facebook
• Page
• Personal profiles
• Groups
• Business account
Newsfeed
Page
PROS
• Lots of eyeballs
• Can build
engagement
• Light questions can
spark discussions
• Great for pictures
and videos
CONS
• Takes time & effort to
master the secret
sauce
• Constantly changing
• Teens moving away
from it
@communic8nhowe #FamCentre
Advertising
on Facebook
A great way to introduce people to
your page & build a critical mass
needed for engagement
• Pay only for clicks
• Targeted
• Control length of campaign
• Control costs
@communic8nhowe #FamCentre
Using your
Facebook page
• Write in a conversational style
• Have a personality
• Have one person responsible:
• Post something at least once a day
• Have “rules of use”
• Be prepared for criticism & crisis
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Use
Insights
to decide how to
use your page
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Twitter Feed
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Twitter Page
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PROS
• Greatest relationship
building tool that
exists
• Great to share &
learn information
• Greater the
investment, the
greater the benefits
CONS
• Best to be on
multiple times daily
• Moves quickly
• Primarily text based
• Takes time to
understand how it
works and see
benefits
@communic8nhowe #FamCentre
Who do I follow?
1. Start with people you know
2. Look at who is following you
3. Lists of “Following” and
“Followers”
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How do I get
followers?Grow them slowly overtime.
You’ll gain them if you:
• Be yourself.
• Keep value in mind when you tweet.
• Follow people.
• Tweet regularly
@communic8nhowe #FamCentre
What do I say?
• Answer: What are you thinking?
• Share a link to something
interesting you found online
• Share information that you find
in print or as you live your life.
@communic8nhowe #FamCentre
How often do I need to be on?
Take 10 – 15 minutes daily at a
regular time to:
1. Post at least one tweet each
day.
2. Retweet something that
someone else has shared that
your followers may find
interesting.
3. Reply to what someone else
posted.
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WHY?
Professional
Development
& Networking
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Why a
company page?
• A platform to present your company to
LinkedIn’s large professional audience
• Used to learn more about your company
• Tabs: Overview / Jobs / Products &
Services
• Analytics of visits/visitors
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@communic8nhowe #FamCentre
Video
@communic8nhowe #FamCentre
Where can you learn more?
James Howe
communicateandhowe.com @communic8nhowe
james@communicateandhowe.com 519-589-9597

Getting started on social media for small nonprofits