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Implementing Business Excellence and Innovation Methods provides a solid understanding of how to implement business excellence and innovation techniques in any organization. Lean Six Sigma Green Belt certification is also offered through this series.
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A presentation to showcase what are the stages of growth in a family owned business and the challenges faced. Also, makes some suggestion on what can be done to ensure continuous growth and consolidation for family owned business.
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Is Your Supply Chain Talent Ready For Growth[1]cjazh
Supply chains must embrace a
constant diet of volatility and create a level of operational excellence that will allow them to “sustain performance no matter what is occurring in the
larger economy.”
And while both of
these are core operational objectives,
we believe that, to excel, supply chains must also create a human capital strategy that integrates operational
performance objectives with the organization, talent, culture, leadership and analytic capabilities required to drive sustainable growth and create a lasting talent advantage.
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Is Your Supply Chain Talent Ready For Growth[1]cjazh
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performance objectives with the organization, talent, culture, leadership and analytic capabilities required to drive sustainable growth and create a lasting talent advantage.
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An Accenture white paper written by Geoff Deines and Terry Nulty on how to re-tool and re-align your supply chain talent to meet the significant opportunities that are coming as the global economic cycle moves from recession to growth.
Bill McKendree shared his view on the essential role HR leaders must play to enable greater creativity at all levels and examples from his work with many diverse companies.
This slide deck was used for the talk by Mukund Sathe at Texavi's IMAGINEERING - INDIA, conference. It dwells on the challenges in Indian IT industry and how we, the IT community need to gear up and respond to them.
Achieve improved variant detection in single cell sequencing infographicQIAGEN
High sequencing depth may increase the sensitivity of variant detection for bulk samples, but it has not proven appropriate for single cell sequencing. What’s more, it makes whole genome sequencing prohibitively expensive.
For variant detection in rare cells, such as circulating tumor cells, Zhang et al. recently presented a brilliant way to overcome these challenges: low depth sequencing of multiple single cells and census-based variant detection. For your convenience, we’ve summarized the concept in a new infographic.
Demystifying Employee Engagement - Presentation from Recruitment Leaders Conn...Holly Fawcett
Following from presenting at TheJobPost.co.uk's Recruitment Leaders Connect conference in London, Holly Fawcett discusses how recruitment agency business can accelerate growth by having an engaged workforce.
Growing your recruitment agency business has many challenges, the most pressing of which is hiring and retaining the best recruitment consultants you can find. Recruitment Agency businesses tend not to consider employer branding or employee engagement, believing it instead as only important for corporate clients to worry about. However, an agency having an engaged workforce will lead to greater talent attraction and retention, as well as motivated employees who will go the extra mile to give a great service to clients.
Using the power of Autonomy, Mastery and Purpose, we can engage our recruitment consultants. What is our purpose? It's not to increase our market share, or our brand. It's not to bring in more profits this year. No. WE CHANGE LIVES by getting people the best job they've ever dreamed of. Now that's a purpose we can get behind!
4 Things Every Great Recruiter Should be Doing!Johnny Campbell
How do you find, engage and close top talent? Johnny Campbell of Social Talent shares the 4 things that every great recruiter should be doing to perform like a sourcing ninja.
This slide deck was originally presented at an REC breakfast briefing in London on May 10th 2016
This slidedeck from Texavi dwells on the essential tools, methods and techniques for the New-age Business Analyst. It also touches upon the methodologies, notations and software tools and applications to help with the analysis.
This presentation is an overview of Texavi's Social Business Maturity Model. It touches upon the goals, phases, maturity levels, key focus areas and metrics in building the social business.
This presentation walks you through the winning factors in social business. You will learn how businesses can succeed and get it DONE by setting their sights on brand, people, experiences, habits and insights.
Presentation given by Dion Hinchcliffe at Enterprise 2.0 San Francisco 2009. Focused on climbing the maturity curve of process and methods for enterprise social computing.
Bringing together IQPC’s renowned 12th Annual Lean Six Sigma & Process Improvement Summit, the BPM Summit and the North American Process Excellence Awards, the newly conjoined Profit Through Process Week draws together everything your organizational team could need in 2011 to accelerate and progress Business Process Transformation.
Visit http://bit.ly/b4KKma for more information.
The Social Dynamics model: how to integrate social media in your companySteven Van Belleghem
This is a research paper in which we describe how companies should integrate social media into their entire company. this paper is based on more than 25 in-depth interviews with senior executives working on the integration of social media.
Digital Marketing Case Study + Consortium DetailsBest Practices
Sample slides from our latest research on Mastering Digital Marketing Structure and Strategy and how it helped the commissioning client transform their multi-channel marketing function.
How to Register? Other Questions? Give us a call or simply fill in the "Get in touch" form and we will be in touch to discuss further.
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- How to streamline operations with automated policy checks on container images
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Get your focus right in social business- Texavi presentation
1. Get your focus right!
Key Focus Areas in Social Business
A Practical Guide
2. Get your focus right!
Agenda
• The Social Business Maturity Model
An overview
• Key Focus Areas
• Start up Level 1 - Informed
• Set up Level 2 - Initiate
• Step up Level 3 - Intensify
• Size up Level 4 - Enabled
• Tune up Level 5 - Optimising
• Summary
2
3. Get your focus right!
In this presentation, you will …
• Get an overview of our Social Business Maturity Model
• Identify the key focus areas, internal and external for a
successful social business
• Learn how the focus areas improve across maturity levels
• Define the social activities of the business, within each level
• Discuss the results from the social efforts to the social business
and others, within each level
www.texavi.co.uk 3
4. Get your focus right!
Agenda
The Social Business Maturity Model
An overview
• Key Focus Areas
• Start up Level 1 - Informed
• Set up Level 2 - Initiate
• Step up Level 3 - Intensify
• Size up Level 4 - Enabled
• Tune up Level 5 - Optimising
• Summary
4
5. Get your focus right!
The Social Business Maturity Model
“Building a social business is like a journey. The model supports you
through-out this journey.”
• SBMM provides a guiding framework for businesses from all
industries, sizes and natures
• Supports businesses in implementing social activities and
succeed in their social activities
• SBMM comprises five maturity levels and phases, with well
defined goals, key focus areas, activities and measures.
www.texavi.co.uk 5
6. Get your focus right!
The Social Business Maturity Model
www.texavi.co.uk 6
7. Get your focus right!
The Social Business Maturity Model We will look
at this area in
this
presentation
Key
Goals Focus
and Areas
success
criteria
Metrics
and
insights
Successful Social Business
www.texavi.co.uk 7
8. Get your focus right!
Agenda
• The Social Business Maturity Model
An overview
Key Focus Areas
• Start up Level 1 - Informed
• Set up Level 2 - Initiate
• Step up Level 3 - Intensify
• Size up Level 4 - Enabled
• Tune up Level 5 - Optimising
• Summary
8
9. Get your focus right!
Key Focus Areas - Overview
• As per the SBMM, every social business has to focus on certain
areas, internally and externally, to become successful.
• These help the social business to progress in the right direction
by doing the right actions, at the right time.
• They are not prescriptive, but enable businesses to get their
priorities right, based on their social business goals
• These focus areas drive the performance of the social business
• The key focus areas help assess the progress and deliver
positive results from the social activities
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10. Get your focus right!
Social Business Maturity Model - Key Focus Areas
Internal to organisation External to organisation
Organisati Messaging People
Processes
on Focus
Activity on
Delivery Business
Social Content
Channels Focus
Media
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11. Get your focus right!
Internal Focus Areas – Maturity Matrix
Maturity Social Organisation Processes Activity on Delivery
Level Business Focus Social Platforms &
Maturity Media Channels
Phase
1. Informed Products & Ad hoc Passive Single - few
Start-up Services
2. Initiate Business Units Defined Interested Selected -
Set-up many
3. Intensify Organisation Refined Investigating Diversified
Step-up
4. Enabled Industry Iterative Participative Distributed
Size-up
5. Optimising Brand Established Investing Unified
Tune-up
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12. Get your focus right!
Internal Focus Areas - Processes
Established
High
Quality of output from the
Iterative
processes
Refined
Defined
Ad hoc
Low
Informed Initiate Intensify Enabled Optimising
Low High
Process Maturity
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13. Get your focus right!
Internal Focus Areas – Organisation Focus
Impact on Brand Equity
High
Brand
Industry
Organisation
Business
units
Products &
Low
services
Informed Initiate Intensify Enabled Optimising
Low High
Ability to use social media for brand building
www.texavi.co.uk 13
14. Get your focus right!
Internal Focus Areas – Delivery Channels High
Number of channels, platforms
Unified
delivery
Distributed
channels
and devices
Diversified
channels
Selected few
channels
Single
Channel
Low
Informed Initiate Intensify Enabled Optimising
Low High
Reach and effectiveness in delivery
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15. Get your focus right!
Internal Focus Areas – Activity on Social Media
Investing
High
Returns from the investment on
participative
social efforts
Investigative
Interested
Passive
Low
Informed Initiate Intensify Enabled Optimising
Low High
Investment of efforts and resources on social platforms
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16. Get your focus right!
External Focus Areas – Maturity Matrix
Maturity Social People Content Business Messaging
Level Business Focus
Maturity
Phase
1. Informed Find & Consume Selling Interruptive
Start-up connect
2. Initiate Follow Share Advertising Interactive
Set-up
3. Intensify Interact Curate Transactions Permission-
Step-up based
4. Enabled Engage Create Behaviours & Targeted
Size-up interactions
5. Optimising Influence Innovate Experiences Contextual &
Tune-up & Delight & emotions Personalised
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17. Get your focus right!
External Focus Areas – People High
Impact on the performance of
Influence
& delight
Engage
business
Interact
Follow
Find &
connect
Low
Informed Initiate Intensify Enabled Optimising
Low High
Engagement and influence on people in networks
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18. Get your focus right!
External Focus Areas – Content
return on investment High
Content
Value add to content and
Differentiate
Innovate Types
New
Changes
Create content
Comment Edit & share
Curate
Like/
Share
Share favourite
Low
View Download
Consume
Informed Initiate Intensify Enabled Optimising
Low Involvement and activity of the business High
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19. Get your focus right!
External Focus Areas – Business Focus
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20. Get your focus right!
External Focus Areas – Messaging High
Contextual
&
context and meaning around
Personalised
Targeted
Permission
messages
based
Interactive
Interruptive
Low
Informed Initiate Intensify Enabled Optimising
Low High
Personalisation of messaging
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21. Get your focus right!
Agenda
• The Social Business Maturity Model
An overview
• Key Focus Areas
Start up Level 1 - Informed
• Set up Level 2 - Initiate
• Step up Level 3 - Intensify
• Size up Level 4 - Enabled
• Tune up Level 5 - Optimising
• Summary
21
22. Get your focus right!
Start up Level 1 - Informed
• Businesses are informed about the benefits of getting social
• Start-up the social activities
• Planning is still in progress
• Teams are formed but not finalised
• Go after the popular social and professional networks, rather
than carefully selected
• In this phase, businesses start to test if social media is a good
option for them
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23. Get your focus right!
Level 1 - Internal Focus
Passive on SM
Ad hoc processes
Internal
Focus Areas
Products & Single channel
Services
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24. Get your focus right!
Level 1- External Focus
Find &
connect
External Focus
Interruptive Areas Consume
Messaging content
Selling
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25. Get your focus right!
Level 1 – key Focus Areas
Internal
• Ad hoc processes
• Mostly passive on social networks
• Single delivery channel (eg., Web site, social network)
• Focus on products and services
External
• Find and connect people
• Consume content (view and like others’ content)
• Emphasis is on selling their products and services
• Typically interruptive messaging
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26. Get your focus right!
Agenda
• The Social Business Maturity Model
An overview
• Key Focus Areas
• Start up Level 1 - Informed
Set up Level 2 - Initiate
• Step up Level 3 - Intensify
• Size up Level 4 - Enabled
• Tune up Level 5 - Optimising
• Summary
26
27. Get your focus right!
Set up Level 2 – Initiate
• Businesses start getting more serious with the social media
• Team in place for managing social efforts
• Selection of the appropriate social media and platforms, still
driven by popularity and competitors
• Create accounts and profiles on popular networks
• Planning takes a better shape
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28. Get your focus right!
Level 2 – Initiate
Defined
Processes
Internal Focus
Business Areas Interested
Unit in SM
Selected
Channels
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29. Get your focus right!
Level 2 – Initiate
Follow
People
External
Interactive Focus Areas Share
Messaging content
Advertising
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30. Get your focus right!
Level 2 – key Focus Areas
Internal
• Defined processes
• Interested in social activities
• Selected channels
• Focus on business units and product lines
External
• Follow select people and their activities
• Sharing content
• Emphasis on advertising and promotions
• Messaging becomes interactive
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31. Get your focus right!
Agenda
• The Social Business Maturity Model
An overview
• Key Focus Areas
• Start up Level 1 - Informed
• Set up Level 2 - Initiate
Step up Level 3 - Intensify
• Size up Level 4 - Enabled
• Tune up Level 5 - Optimising
• Summary
31
32. Get your focus right!
Step up Level 3 – Intensify
• Businesses step up the pace of the activities on social
channels
• Team gets stabilised with possible addition of specialised
members
• The specific social and professional platforms are chosen
carefully, based on business goals
• Sprucing accounts on the social channels. Check
completeness and correctness of the profile information
• Plans are revised for including detailed tasks. The actual data
are checked against the plans
• Businesses start seeing some results at the stage eg., potential
for leads to come through from social channels
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33. Get your focus right!
Level 3 – Intensify
Refined Processes Investigative on SM
Internal Focus
Areas
Focus on Organisation Diversified channels
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34. Get your focus right!
Level 3 – Intensify
Create
Engage people
content
Targeted
Behaviours
Messaging
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35. Get your focus right!
Level 3 – key Focus Areas
Internal
• Refined processes in place
• Investigate different social platforms
• Diversified delivery channels
• Focus shifts to organisation level
External
• Interacting with people
• Sharing and curation of content
• Encourage transactions driven by social interactions
• Permission-based messaging
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36. Get your focus right!
Agenda
• The Social Business Maturity Model
An overview
• Key Focus Areas
• Start up Level 1 - Informed
• Set up Level 2 - Initiate
• Step up Level 3 - Intensify
Size up Level 4 - Enabled
• Tune up Level 5 - Optimising
• Summary
36
37. Get your focus right!
Size up Level 4 – Enabled
• Social media becomes alternative channel for marketing and
communications
• Team is expanding rapidly with well-defined roles and
responsibilities
• Organisation-wide usage of the selected social and
professional platforms
• Marketing or social media teams alone are not active on social
media. Their usage starts spreading across the organisation.
• Metrics for measuring social activities and outputs are defined
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38. Get your focus right!
Level 4 – Enabled
Iterative
processes
Internal
Industry Focus Areas Participati
vertical ve on SM
Distributed
channels
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39. Get your focus right!
Level 4 – Enabled
Interact
with
people
External
Focus
Permission Areas Curate
messaging content
Transact
ions
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40. Get your focus right!
Level 4 – key Focus Areas
Internal
• Iterative and prototyping processes
• Actively participating in social and professional networks
• Distributed multiple delivery channels and platforms
• Emphasis on industry vertical and the market
External
• Engaging people fitting the target persona
• Creating content
• Focus on people’s behaviours and habits
• Targeted messaging
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41. Get your focus right!
Agenda
• The Social Business Maturity Model
An overview
• Key Focus Areas
• Start up Level 1 - Informed
• Set up Level 2 - Initiate
• Step up Level 3 - Intensify
• Size up Level 4 - Enabled
Tune up Level 5 - Optimising
• Summary
41
42. Get your focus right!
Level 5 – Tune up
• The organisation can now said to be a true “social business”
• Excellent, result-oriented team is in place to drive the social
activities
• Social media becomes the mainstream channels for
marketing, communications
• Core business operations and delivery are also enabled by
enhanced use of social channels
• Processes, measures and metrics are in place to assure quality
and continuous improvement
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43. Get your focus right!
Level 5 – Optimising
Focus on Established
Brand processes
Unified Investing
delivery in SM
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44. Get your focus right!
Level 5 – Optimising
Influence and Innovate
delight content
Contextual & Experiences &
personalised emotions
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45. Get your focus right!
Level 5 – key Focus Areas
Internal
• Established and proven processes
• Invest in social and professional networks
• Unified approach to delivery
• Emphasis on building brand equity
External
• Influence people and delight them
• Innovation with content
• Focus on experiences and emotions
• Contextual and personalised messaging
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46. Get your focus right!
Agenda
• The Social Business Maturity Model
An overview
• Key Focus Areas
• Start up Level 1 - Informed
• Set up Level 2 - Initiate
• Step up Level 3 - Intensify
• Size up Level 4 - Enabled
• Tune up Level 5 - Optimising
Summary
46
47. Get your focus right!
Summary
• We had an introduction to the Social Business Maturity Model
• Looked at the key focus areas as per the model
• Learned that there are 8 focus areas – internal and external
• Identified how the focus areas improve across the maturity
levels
• Understood the activities businesses do internally, within each
level of the social maturity
• Learned the results obtained from the social efforts, within
each level
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48. Get your focus right!
Texavi Innovative Solutions
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Call: +44 (01375) 768601 Call: +91 (0) 98190 23011 www.texavi.com/blog
Email: connect@texavi.co.uk Email: connect@texavi.com