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Get Faculty Aboard the
Instructional Technology
          Adoption Train
                    Dr. Dionne N. Curbeam
         Director, Instructional Technology
   Coppin State University (Baltimore, MD)
Session Goals

1. Explore an innovation decision-making process.
2. Identify techniques to facilitate faculty's decision-
   making process.
3. Uncover strategies to encourage faculty to adopt.
Today’s Presenter
           Dr. Dionne N. Curbeam


• Coppin State University
  – Instructional Technologist (2007
    to 2010)
  – Director, Instructional
    Technology (2010 to Present)
  – Adjunct Instructor
Coppin State University
              Baltimore, Maryland
• Student Body
  – Undergraduate: 3,298
  – Graduate: 523
• Faculty: 325
• Top Undergraduate Majors
  –   Nursing
  –   Criminal Justice
  –   Interdisciplinary Studies
  –   Applied Psychology
  –   Management Science
Coppin State University
      Information Technology Division

     Several national awards                       State-of-the-Art Digital
                                                         Classrooms




       Featured in several case studies and white papers, most recently:
From Homegrown to the Cloud: Identity Management Evolution at Coppin
           State University (ECAR Case Study, June 2011)
Instructional Technologies at Coppin
Blackboard Faculty Usage Data

                  Instructors using Blackboard
  300



  250

                                                 244
                                      226
  200


                         177
  150


        127
  100



   50



    0
        Fall 07          Fall08       Fall09     Fall10
CSU’s Instructional Technology
            Program Model
                                 Extrinsic Motivation
                                Rewards and Incentives; Technology
                                  Mini-Grants; Faculty Technology
                                 Conference; Giveaways and Prizes;
                                 Certificates ; Faculty Spotlight; etc.




                                                                            Relevant, Diverse
Building Relationships
                                                                                Learning
  Vendor networks; faculty;
departments; students; shared
                                                                             Opportunities
    governance structure.                                                 Face-to-Face; Online; Just In Time;
                                                                              Small-Group; Customized;
                                                                            Department; Newsletters ; etc.




        Data-Driven Decision                                          Strategic
              Making                                               Communication
        Surveys; Focus Groups; Tracking                       Awareness events; promotional
        faculty participation in training;                    materials; fliers; robo-calls; etc.
          Data repository; Usage data
Did you know…


You are a change
     agent!!
Change Agents Know…


• Adoption is a type of change.
• Change is a highly personal process for people.
• Change occurs over a period of time.
• The approach change is managed greatly
  impacts the speed of change and perception of
  change.
• Education institutions are one of the slowest
  groups to change.
Tenants for Encouraging Faculty
                  Adoption
1. Have a global understanding the innovation adoption
   process.
2. Know and understand your faculty. Cater strategies to
   each group.
3. Identify and address faculty concerns.
4. Build healthy relationships with core groups.
5. Let data be your best friend.
6. Diversify learning and outreach opportunities.
7. Promote and publicize good work.
Tenants for Encouraging Faculty
                  Adoption
1. Have a global understanding the innovation
   decision process.
2. Know and understand your faculty. Cater strategies to
   each group.
3. Identify and address faculty concerns.
4. Build healthy relationships with core groups.
5. Let data be your best friend.
6. Diversify learning and outreach opportunities.
7. Promote and publicize good work.
Rogers’ Innovation-Decision Process




Rogers, E. (1995). Diffusion of Innovations. (4th ed.). New York, NY: The Free Press.
Innovation Decision Process

The more change agents grasp the
decision-making process, the more
equip they are to move faculty into
            adoption.
Tenants for Encouraging Faculty
                  Adoption
1. Have a global understanding the innovation adoption
   process.
2. Know and understand your faculty. Cater
   strategies to each group.
3. Identify and address faculty concerns.
4. Build healthy relationships with core groups.
5. Let data be your best friend.
6. Diversify learning and outreach opportunities.
7. Promote and publicize good work.
Knowing Your Faculty


•   Interests
•   Past Experiences
•   Strengths
•   Time Constraints
•   Skills
•   Demographics
•   Psychographics
Know Your Faculty



Blanket strategies seldom work.
Tenants for Encouraging Faculty
                  Adoption
1. Have a global understanding the innovation adoption
   process.
2. Know and understand your faculty. Cater strategies to
   each group.
3. Identify and address faculty concerns.
4. Build healthy relationships with core groups.
5. Let data be your best friend.
6. Diversify learning and outreach opportunities.
7. Promote and publicize good work.
Stages of Concern About an Innovation




Hord, S. M., Rutherford, W., Huling, L., & Hall, G. E. (2004). Taking Charge of Change. Austin, TX: SEDL.
Identifying & Addressing Concerns

  Adopters move to different
dimensions of adoption as their
   concerns are addressed.
Tenants for Encouraging Faculty
                  Adoption
1. Have a global understanding the innovation adoption
   process.
2. Know and understand your faculty. Cater strategies to
   each group.
3. Identify and address faculty concerns.
4. Build healthy relationships with core groups.
5. Let data be your best friend.
6. Diversify learning and outreach opportunities.
7. Promote and publicize good work.
Building Relationships
Students          Faculty         Deans




                Administrative
Chairpersons                       Etc.
                  Assistants
Tenants for Encouraging Faculty
                  Adoption
1. Have a global understanding the innovation adoption
   process.
2. Know and understand your faculty. Cater strategies to
   each group.
3. Identify and address faculty concerns.
4. Build healthy relationships with core groups.
5. Let data be your best friend.
6. Diversify learning and outreach opportunities.
7. Promote and publicize good work.
Let Data Be Your Best Friend




              • Analyze trends
              • Share with key groups
              • Make decisions rooted
                in data
Tenants for Encouraging Faculty
                  Adoption
1. Have a global understanding the innovation adoption
   process.
2. Know and understand your faculty. Cater strategies to
   each group.
3. Identify and address faculty concerns.
4. Build healthy relationships with core groups.
5. Let data be your best friend.
6. Diversify learning and outreach opportunities.
7. Promote and publicize good work.
Learning and Outreach Opportunities


• Major shift to informal
  learning
• Don’t skip on low-tech
  opportunities
   – Calling people on the phone
   – Walking the building
   – Distributing fliers
• Don’t be too formal….Have
  fun!
Learning and Outreach Opportunities

  Don’t become so engaged in
training that you forget outreach.
Tenants for Encouraging Faculty
                  Adoption
1. Have a global understanding the innovation adoption
   process.
2. Know and understand your faculty. Cater strategies to
   each group.
3. Identify and address faculty concerns.
4. Build healthy relationships with core groups.
5. Let data be your best friend.
6. Diversify learning and outreach opportunities.
7. Promote and publicize good work.
Share Good Work!

• Builds Confidence
• Source of Encouragement
Questions??
Thank you for attending!!

     Dionne N. Curbeam
    Coppin State University
    dcurbeam@coppin.edu

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Get faculty aboard the adoption train

  • 1. Get Faculty Aboard the Instructional Technology Adoption Train Dr. Dionne N. Curbeam Director, Instructional Technology Coppin State University (Baltimore, MD)
  • 2. Session Goals 1. Explore an innovation decision-making process. 2. Identify techniques to facilitate faculty's decision- making process. 3. Uncover strategies to encourage faculty to adopt.
  • 3. Today’s Presenter Dr. Dionne N. Curbeam • Coppin State University – Instructional Technologist (2007 to 2010) – Director, Instructional Technology (2010 to Present) – Adjunct Instructor
  • 4. Coppin State University Baltimore, Maryland • Student Body – Undergraduate: 3,298 – Graduate: 523 • Faculty: 325 • Top Undergraduate Majors – Nursing – Criminal Justice – Interdisciplinary Studies – Applied Psychology – Management Science
  • 5. Coppin State University Information Technology Division Several national awards State-of-the-Art Digital Classrooms Featured in several case studies and white papers, most recently: From Homegrown to the Cloud: Identity Management Evolution at Coppin State University (ECAR Case Study, June 2011)
  • 7. Blackboard Faculty Usage Data Instructors using Blackboard 300 250 244 226 200 177 150 127 100 50 0 Fall 07 Fall08 Fall09 Fall10
  • 8. CSU’s Instructional Technology Program Model Extrinsic Motivation Rewards and Incentives; Technology Mini-Grants; Faculty Technology Conference; Giveaways and Prizes; Certificates ; Faculty Spotlight; etc. Relevant, Diverse Building Relationships Learning Vendor networks; faculty; departments; students; shared Opportunities governance structure. Face-to-Face; Online; Just In Time; Small-Group; Customized; Department; Newsletters ; etc. Data-Driven Decision Strategic Making Communication Surveys; Focus Groups; Tracking Awareness events; promotional faculty participation in training; materials; fliers; robo-calls; etc. Data repository; Usage data
  • 9. Did you know… You are a change agent!!
  • 10. Change Agents Know… • Adoption is a type of change. • Change is a highly personal process for people. • Change occurs over a period of time. • The approach change is managed greatly impacts the speed of change and perception of change. • Education institutions are one of the slowest groups to change.
  • 11. Tenants for Encouraging Faculty Adoption 1. Have a global understanding the innovation adoption process. 2. Know and understand your faculty. Cater strategies to each group. 3. Identify and address faculty concerns. 4. Build healthy relationships with core groups. 5. Let data be your best friend. 6. Diversify learning and outreach opportunities. 7. Promote and publicize good work.
  • 12. Tenants for Encouraging Faculty Adoption 1. Have a global understanding the innovation decision process. 2. Know and understand your faculty. Cater strategies to each group. 3. Identify and address faculty concerns. 4. Build healthy relationships with core groups. 5. Let data be your best friend. 6. Diversify learning and outreach opportunities. 7. Promote and publicize good work.
  • 13. Rogers’ Innovation-Decision Process Rogers, E. (1995). Diffusion of Innovations. (4th ed.). New York, NY: The Free Press.
  • 14. Innovation Decision Process The more change agents grasp the decision-making process, the more equip they are to move faculty into adoption.
  • 15. Tenants for Encouraging Faculty Adoption 1. Have a global understanding the innovation adoption process. 2. Know and understand your faculty. Cater strategies to each group. 3. Identify and address faculty concerns. 4. Build healthy relationships with core groups. 5. Let data be your best friend. 6. Diversify learning and outreach opportunities. 7. Promote and publicize good work.
  • 16. Knowing Your Faculty • Interests • Past Experiences • Strengths • Time Constraints • Skills • Demographics • Psychographics
  • 17. Know Your Faculty Blanket strategies seldom work.
  • 18. Tenants for Encouraging Faculty Adoption 1. Have a global understanding the innovation adoption process. 2. Know and understand your faculty. Cater strategies to each group. 3. Identify and address faculty concerns. 4. Build healthy relationships with core groups. 5. Let data be your best friend. 6. Diversify learning and outreach opportunities. 7. Promote and publicize good work.
  • 19. Stages of Concern About an Innovation Hord, S. M., Rutherford, W., Huling, L., & Hall, G. E. (2004). Taking Charge of Change. Austin, TX: SEDL.
  • 20. Identifying & Addressing Concerns Adopters move to different dimensions of adoption as their concerns are addressed.
  • 21. Tenants for Encouraging Faculty Adoption 1. Have a global understanding the innovation adoption process. 2. Know and understand your faculty. Cater strategies to each group. 3. Identify and address faculty concerns. 4. Build healthy relationships with core groups. 5. Let data be your best friend. 6. Diversify learning and outreach opportunities. 7. Promote and publicize good work.
  • 22. Building Relationships Students Faculty Deans Administrative Chairpersons Etc. Assistants
  • 23. Tenants for Encouraging Faculty Adoption 1. Have a global understanding the innovation adoption process. 2. Know and understand your faculty. Cater strategies to each group. 3. Identify and address faculty concerns. 4. Build healthy relationships with core groups. 5. Let data be your best friend. 6. Diversify learning and outreach opportunities. 7. Promote and publicize good work.
  • 24. Let Data Be Your Best Friend • Analyze trends • Share with key groups • Make decisions rooted in data
  • 25. Tenants for Encouraging Faculty Adoption 1. Have a global understanding the innovation adoption process. 2. Know and understand your faculty. Cater strategies to each group. 3. Identify and address faculty concerns. 4. Build healthy relationships with core groups. 5. Let data be your best friend. 6. Diversify learning and outreach opportunities. 7. Promote and publicize good work.
  • 26. Learning and Outreach Opportunities • Major shift to informal learning • Don’t skip on low-tech opportunities – Calling people on the phone – Walking the building – Distributing fliers • Don’t be too formal….Have fun!
  • 27. Learning and Outreach Opportunities Don’t become so engaged in training that you forget outreach.
  • 28. Tenants for Encouraging Faculty Adoption 1. Have a global understanding the innovation adoption process. 2. Know and understand your faculty. Cater strategies to each group. 3. Identify and address faculty concerns. 4. Build healthy relationships with core groups. 5. Let data be your best friend. 6. Diversify learning and outreach opportunities. 7. Promote and publicize good work.
  • 29. Share Good Work! • Builds Confidence • Source of Encouragement
  • 31. Thank you for attending!! Dionne N. Curbeam Coppin State University dcurbeam@coppin.edu