Presentation held by Mr. Nika Melia, Chairman of the National Bureau of Enforcement of Georgia, within the Regional Workshop on Georgia's anti-corruption and public service delivery reforms (22-24 September 2011).

1. Public Service Delivery of the Future –
Combating Corruption, Streamlining Performance
Georgian Enforcement – a path of transformation
from post-Soviet corrupt institution to a modern,
well-functioning Enforcement Agency
Nika Melia
September 24, 2011
Batumi, Georgia
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2. C o nP e n t s
TO t IC
• NBE before reforms
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• Reforms and their consequences
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• Future prospects; Policy of permanent
III sophistication
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3. Before reforms
Small Budget
Old Offices
10 outdated computers
Underpaid Staff
Corrupted system
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4. Before reforms
internal division of bribes
enforcement in exchange for a bribe
5 000 $ 25 000 $
Officer position Head of Unit
artificially prolonging enforcement
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Minister

5. Results of fraudulent and corruptive practices
o public distrust
o emerging role of criminal interference
o cooperation of civilians with local
mafia institutions
o disguised enforcement
o bailiffs had private business interests
in each case
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6. After Reforms
Head
2008 Reorganization
• Set up as Legal Entity of Public Law under the Dep. 1 Dep. 2
supervision of Ministry of Justice of Georgia
Bureaus Bailiffs Admin.
Financing
• Former Subsidies from state budget consisted
of 3 million units of Georgian National
Currency–Lari (Appx. 1.8 mln. USD)
• Now functions on self-financing basis; Annual
budget compounds 32 million Lari
(19,4 mln. USD)
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7. After reforms
Enhancement of Efficiency
• 8 local territorial subdivisions Division of labor
of the bureau
between bailiffs
• Enhanced communication between
regional divisions Chief Enforcement Officer-
i.e. enforcement officer responsible for office work
Enforcement Officer-
i.e. Inspector, carries out duties through physically
Independence as a Legal Entity of Public
searching forLaw resulted intheir property
debtors and raised responsibility that
made personnel to work harder and reap
the consequence of hard work
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8. Elements of Modern Services
Service of Online Trade
Implemented
Example of searching for the lot
Free Legal & General Consulting
World widely approved method
 Call Center
 Best way to attract buyers
 Easy and flexible system
 Participating in auction is possible from
 every corner of the Earth
 System of Queue
Management
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9. Various Services
Introduced
IT
Enforcement Police New Debtor
Registry Solutions
Tasks: Enables every
a) Give hand to bailiff during enforcement individual to e-program
b) Maintain order during enforcement check their future for
procedures business partners Enforcement
document
c) Carry out evictions circulation
Police
Program for Enforcement
ProceedingsOffice
Tax and payment Service of Evaluators
controls
Tasks: Tasks:
a) Sequestration of the property on a) Assess the
the basis of the application of property for
taxing institutions forcible auction
Key feature to provide time &
money efficient services
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10. Introduced PR
Ongoing Projects
Mechanisms
PublicEnforcement
Relations E-Justice
Policy Court
without Direct exchange of
Hearings information with
judicial institutions
• Issuance & Money Efficient
(Time and distribution of through IT
booklets, triplets and various
Service for Customers) solutions
printed information to travelers
Direct relations with
TV & Radio
Providing Informational broadcasting
Advertisements companies
Widened evaluation
service
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11. Corporate Motto
To strive, to seek, to find and
not to yield...!
-Alfred Lord Tennyson
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12. Questions...
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