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Generational Diversity Scoring Guide
CRITERIA NON-PERFORMANCE BASIC PROFICIENT
DISTINGUISHED
Describe the
characteristics of
the generational
groups working
in nursing.
Does not describe
the characteristics
of the
generational
groups working in
nursing.
Describes the
characteristics of
the generational
groups working in
nursing but
incorrectly assigns
characteristics or
does not address
all the generational
groups.
Describes the
characteristics of
the generational
groups working in
nursing.
Compares the
characteristics of
the generational
groups working in
nursing to
highlight relevant
differences.
Identify specific
skills members
of each
generational
group bring to
nursing teams.
Does not identify
specific skills
members of each
generational
group bring to
nursing teams.
Lists general skills
members of
generational
groups bring to
nursing teams.
Identifies specific
skills members of
each generational
group bring to
nursing teams.
Identifies specific
skills members of
each generational
group bring to
nursing teams and
explains the value
of the skills to
team members
and patients.
Explain types
and causes of
conflicts that are
likely to occur
among
multigenerational
members of
nursing teams.
Does not explain
types and causes
of conflicts that
are likely to occur
among
multigenerational
members of
nursing teams.
Explains the types
but not the causes
of conflicts that are
likely to occur
among
multigenerational
members of
nursing teams.
Explains types
and causes of
conflicts that are
likely to occur
among
multigenerational
members of
nursing teams.
Analyzes types
and causes of
conflicts that are
likely to occur
among
multigenerational
members of
nursing teams.
Describe
strategies for
building
cohesiveness
within
multigenerational
nursing teams.
Does not describe
strategies for
building
cohesiveness
within
multigenerational
nursing teams.
Lists strategies for
building
cohesiveness
within
multigenerational
nursing teams.
Describes
strategies for
building
cohesiveness
within
multigenerational
nursing teams.
Analyzes
strategies for
building
cohesiveness
within
multigenerational
nursing teams.
Explain the
benefits of a
multigenerational
nursing team for
the organization,
the team
members, and
patients.
Does not explain
the benefits of a
multigenerational
nursing team for
the organization,
the team
members, and
patients.
Explains the
benefits of a
multigenerational
nursing team for
the organization,
the team
members, and
patients, but the
explanation is
incomplete or
Explains the
benefits of a
multigenerational
nursing team for
the organization,
the team
members, and
patients.
Examines the
benefits and
potential
limitations of a
multigenerational
nursing team for
the organization,
the team
members, and
patients.
CRITERIA NON-PERFORMANCE BASIC PROFICIENT
DISTINGUISHED
missing key
elements.
Write content
clearly and
logically, with
correct use of
grammar,
punctuation, and
mechanics.
Does not write
content clearly,
logically, or with
correct use of
grammar,
punctuation, and
mechanics.
Writes with errors
in clarity, logic,
grammar,
punctuation,
and/or mechanics.
Writes content
clearly and
logically with
correct use of
grammar,
punctuation, and
mechanics.
Writes clearly and
logically with
correct use of
spelling, grammar,
punctuation, and
mechanics; uses
relevant evidence
to support a
central idea.
Correctly format
citations and
references using
current APA
style.
Does not correctly
format citations
and references
using current APA
style.
Uses current APA
to format citations
and references but
with numerous
errors.
Correctly formats
citations and
references using
current APA style
with few errors.
Correctly formats
citations and
references with no
errors.
Overview
Write a 4 page report that addresses the challenges of working
effectively within a multigenerational team environment and
provides evidence-based strategies for improving the work
environment to support all generations.
Today's nursing workforce is made up of women and men from
a wide variety of cultures, races, religions, and sexual
orientations. In addition, nurses and nursing leaders come from
four different generations with different attitudes, beliefs, work
habits, and experiences. You may find yourself working with
team members from the Traditional Generation (Veterans), the
Baby Boom Generation, Generation X, and the Millennial
Generation. Team leaders need to understand, value, and
support the skills, knowledge, and characteristics of each
generation in order to build a cohesive, high-performing team.
The leadership strategies that have worked in the past may not
be as effective in the health care environment of today.
By successfully completing this assessment, you will
demonstrate your proficiency in the following course
competencies and assessment criteria:
Competency 1: Explain strategies for effective interprofessional
teamwork and collaboration in health care delivery.
Identify specific skills members of each generational group
bring to nursing teams.
Describe strategies for building cohesiveness within
multigenerational nursing teams.
Competency 2: Analyze the implications of working with
interprofessional teams in multifaceted health care settings.
Describe the characteristics of the generational groups working
in nursing.
Explain types and causes of conflicts that are likely to occur
among multigenerational members of nursing teams.
Competency 3: Develop evidence-based nursing interventions to
address specific problems and enable systemic change.
Explain the benefits of a multigenerational nursing team for the
organization, the team members, and patients.
Competency 4: Communicate in a manner that is scholarly,
professional, and consistent with expectations of a nursing
professional.
Write content clearly and logically, with correct use of
grammar, punctuation, and mechanics.
Correctly format citations and references using current APA
style.
Context
How do you describe yourself? Do you define yourself by your
gender, marital status, ethnicity, or profession? Or do you
prefer to think of yourself in terms of your accomplishments
and skills? We are all so different from each other in many
ways.
When interprofessional teams work together, it requires a
blending of talent, knowledge, and resources. How individuals
blend as a team can be likened to a fine recipe.
Great chefs know that variety makes for unusual, interesting,
and tasty results. Each ingredient makes a unique contribution
to the final outcome. But each must be included at the right time
and in the right amounts. Some ingredients complement the
overall recipe. Other ingredients are bold and play a major role
in the taste or texture. Still other ingredients are subtle and
afford the sweet or savory aftertaste. Individually, the
ingredients could not be a final product. Collectively the
ingredients result in culinary masterpieces.
Consider the various aspects of diversity within teams. Levi
(2017) distinguishes diversity across two dimensions: personal
attributes and functional attributes. How do these attributes
contribute to team diversity and positive outcomes?
Questions to Consider
To deepen your understanding, you are encouraged to consider
the questions below and discuss them with a fellow learner, a
work associate, an interested friend, or a member of the
business community.
How do you identify yourself? Is it by your gender, ethnicity,
career, children, personality, or something else?
How do others identify you?
When describing a co-worker to someone who does not know
that person, what is the first description you typically use?
Suggested Resources
The following optional resources are provided to support you in
completing the assessment or to provide a helpful context.
Mitchell, R., Parker, V., Giles, M., & White, N. (2010). Toward
realizing the potential of diversity in composition of
interprofessional health care teams: An examination of the
cognitive and psychosocial dynamics of interprofessional
collaboration. Medical Care Research and Review, 67(1), 3–26.
Hendricks, J. M., & Cope, V. C. (2013). Generational diversity:
What nurse managers need to know. Journal of Advanced
Nursing, 69(3), 717–725.
Moceri, J. T. (2012). Bias in the nursing workplace:
Implications for Latino(a) nurses. Journal of Cultural Diversity,
19(3), 94–101.
MacNaughton, K., Chreim, S., & Bourgeault, I. L. (2013). Role
construction and boundaries in interprofessional primary health
care teams: A qualitative study. BMC Health Services Research,
13(1), 1–23.
Egues, A. L., & Leinung, E. Z. (2013). The bully within and
without: Strategies to address horizontal violence in nursing.
Nursing Forum, 48(3), 185–190.
Barry, M. (2014). Creating a practice environment that supports
multigenerational workforce collaboration. American Nurse,
46(1), 13.
Padgett, S. M. (2013). Professional collegiality and peer
monitoring among nursing staff: An ethnographic study.
International Journal of Nursing Studies, 50(10), 1407–1415.
Longo, J. (2013). Bullying and the older nurse. Journal of
Nursing Management, 21(7), 950–955.
Hutchinson, M. (2013). Bullying as workgroup manipulation: A
model for understanding patterns of victimization and contagion
within the workgroup. Journal of Nursing Management, 21(3),
563–571.
Robichaux, C. (2012). Developing ethical skills: From
sensitivity to action. Critical Care Nurse, 32(2), 65–72.
Brunetto, Y., Shriberg, A., Farr-Wharton, R., Shacklock, K.,
Newman, S., & Dienger, J. (2013). The importance of
supervisor-nurse relationships, teamwork, wellbeing, affective
commitment and retention of North American nurses. Journal of
Nursing Management, 21(6), 827–837.
Bookstore Resources
The resources listed below are relevant to the topics and
assessments in this course and are not required.
Levi, D. (2017). Group dynamics for teams (5th ed.). Thousand
Oaks, CA: Sage.
Chapters 13, 14, and 16.
Assessment Instructions
Preparation
Research the characteristics of the four generations in the
nursing workforce today: The Veterans (born 1925–1945), the
Baby Boomers (born 1946–1964), the Gen Xers (born 1963–
1980), and the Millennials (born 1980–2000). How can nursing
leaders use this information to build a work environment that
supports all generations?
Requirements
You have been asked to prepare a report on the challenges of
working effectively within a multigenerational team
environment. Your report must also include evidence-based
strategies for improving the work environment to support all
generations. Format this assessment as a report for your
organization. Include a title page and references page, and
format your supporting citations and references following APA
guidelines.
Include the following in your report:
Briefly describe the main characteristics of each of the four
generations working in nursing today (Veterans, Baby Boomers,
Gen Xers, and Millenials). Focus primarily on attitudes toward
work and family, communication styles, and comfort with
technology.
Identify at least one specific skill that each generation brings to
a team.
Explain the types and causes of conflict that are likely to occur
within a multigenerational team.
Describe strategies a team leader can use to help build
cohesiveness within multigenerational nursing teams. Be sure
you include strategies for communication, setting and managing
expectations, motivation, and mutual respect.
Explain the benefits of a multigenerational nursing team for the
organization, the team members, and patients.
Your completed assessment should be 4 pages in length, not
including title page and references page.
Additional Requirements
Include a title page and references page.
Reference at least three current scholarly or professional
resources.
Use APA format for citations and references.
Use Times New Roman font, 12 point.
Double space.

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Generational Diversity Scoring GuideCRITERIA NON-PERFORMAN.docx

  • 1. Generational Diversity Scoring Guide CRITERIA NON-PERFORMANCE BASIC PROFICIENT DISTINGUISHED Describe the characteristics of the generational groups working in nursing. Does not describe the characteristics of the generational groups working in nursing. Describes the characteristics of the generational groups working in nursing but incorrectly assigns characteristics or does not address all the generational groups. Describes the characteristics of the generational
  • 2. groups working in nursing. Compares the characteristics of the generational groups working in nursing to highlight relevant differences. Identify specific skills members of each generational group bring to nursing teams. Does not identify specific skills members of each generational group bring to nursing teams. Lists general skills members of generational groups bring to nursing teams. Identifies specific skills members of each generational group bring to nursing teams.
  • 3. Identifies specific skills members of each generational group bring to nursing teams and explains the value of the skills to team members and patients. Explain types and causes of conflicts that are likely to occur among multigenerational members of nursing teams. Does not explain types and causes of conflicts that are likely to occur among multigenerational members of nursing teams. Explains the types but not the causes of conflicts that are likely to occur among multigenerational members of
  • 4. nursing teams. Explains types and causes of conflicts that are likely to occur among multigenerational members of nursing teams. Analyzes types and causes of conflicts that are likely to occur among multigenerational members of nursing teams. Describe strategies for building cohesiveness within multigenerational nursing teams. Does not describe strategies for building cohesiveness within multigenerational nursing teams.
  • 5. Lists strategies for building cohesiveness within multigenerational nursing teams. Describes strategies for building cohesiveness within multigenerational nursing teams. Analyzes strategies for building cohesiveness within multigenerational nursing teams. Explain the benefits of a multigenerational nursing team for the organization, the team members, and patients. Does not explain the benefits of a multigenerational nursing team for
  • 6. the organization, the team members, and patients. Explains the benefits of a multigenerational nursing team for the organization, the team members, and patients, but the explanation is incomplete or Explains the benefits of a multigenerational nursing team for the organization, the team members, and patients. Examines the benefits and potential limitations of a multigenerational nursing team for the organization, the team members, and patients.
  • 7. CRITERIA NON-PERFORMANCE BASIC PROFICIENT DISTINGUISHED missing key elements. Write content clearly and logically, with correct use of grammar, punctuation, and mechanics. Does not write content clearly, logically, or with correct use of grammar, punctuation, and mechanics. Writes with errors in clarity, logic, grammar, punctuation, and/or mechanics. Writes content clearly and logically with correct use of grammar, punctuation, and
  • 8. mechanics. Writes clearly and logically with correct use of spelling, grammar, punctuation, and mechanics; uses relevant evidence to support a central idea. Correctly format citations and references using current APA style. Does not correctly format citations and references using current APA style. Uses current APA to format citations and references but with numerous errors. Correctly formats citations and references using current APA style with few errors.
  • 9. Correctly formats citations and references with no errors. Overview Write a 4 page report that addresses the challenges of working effectively within a multigenerational team environment and provides evidence-based strategies for improving the work environment to support all generations. Today's nursing workforce is made up of women and men from a wide variety of cultures, races, religions, and sexual orientations. In addition, nurses and nursing leaders come from four different generations with different attitudes, beliefs, work habits, and experiences. You may find yourself working with team members from the Traditional Generation (Veterans), the Baby Boom Generation, Generation X, and the Millennial Generation. Team leaders need to understand, value, and support the skills, knowledge, and characteristics of each generation in order to build a cohesive, high-performing team. The leadership strategies that have worked in the past may not be as effective in the health care environment of today. By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria: Competency 1: Explain strategies for effective interprofessional teamwork and collaboration in health care delivery. Identify specific skills members of each generational group bring to nursing teams. Describe strategies for building cohesiveness within multigenerational nursing teams. Competency 2: Analyze the implications of working with interprofessional teams in multifaceted health care settings. Describe the characteristics of the generational groups working in nursing.
  • 10. Explain types and causes of conflicts that are likely to occur among multigenerational members of nursing teams. Competency 3: Develop evidence-based nursing interventions to address specific problems and enable systemic change. Explain the benefits of a multigenerational nursing team for the organization, the team members, and patients. Competency 4: Communicate in a manner that is scholarly, professional, and consistent with expectations of a nursing professional. Write content clearly and logically, with correct use of grammar, punctuation, and mechanics. Correctly format citations and references using current APA style. Context How do you describe yourself? Do you define yourself by your gender, marital status, ethnicity, or profession? Or do you prefer to think of yourself in terms of your accomplishments and skills? We are all so different from each other in many ways. When interprofessional teams work together, it requires a blending of talent, knowledge, and resources. How individuals blend as a team can be likened to a fine recipe. Great chefs know that variety makes for unusual, interesting, and tasty results. Each ingredient makes a unique contribution to the final outcome. But each must be included at the right time and in the right amounts. Some ingredients complement the overall recipe. Other ingredients are bold and play a major role in the taste or texture. Still other ingredients are subtle and afford the sweet or savory aftertaste. Individually, the ingredients could not be a final product. Collectively the ingredients result in culinary masterpieces. Consider the various aspects of diversity within teams. Levi (2017) distinguishes diversity across two dimensions: personal
  • 11. attributes and functional attributes. How do these attributes contribute to team diversity and positive outcomes? Questions to Consider To deepen your understanding, you are encouraged to consider the questions below and discuss them with a fellow learner, a work associate, an interested friend, or a member of the business community. How do you identify yourself? Is it by your gender, ethnicity, career, children, personality, or something else? How do others identify you? When describing a co-worker to someone who does not know that person, what is the first description you typically use? Suggested Resources The following optional resources are provided to support you in completing the assessment or to provide a helpful context. Mitchell, R., Parker, V., Giles, M., & White, N. (2010). Toward realizing the potential of diversity in composition of interprofessional health care teams: An examination of the cognitive and psychosocial dynamics of interprofessional collaboration. Medical Care Research and Review, 67(1), 3–26. Hendricks, J. M., & Cope, V. C. (2013). Generational diversity: What nurse managers need to know. Journal of Advanced Nursing, 69(3), 717–725. Moceri, J. T. (2012). Bias in the nursing workplace: Implications for Latino(a) nurses. Journal of Cultural Diversity, 19(3), 94–101. MacNaughton, K., Chreim, S., & Bourgeault, I. L. (2013). Role construction and boundaries in interprofessional primary health care teams: A qualitative study. BMC Health Services Research, 13(1), 1–23. Egues, A. L., & Leinung, E. Z. (2013). The bully within and without: Strategies to address horizontal violence in nursing. Nursing Forum, 48(3), 185–190. Barry, M. (2014). Creating a practice environment that supports multigenerational workforce collaboration. American Nurse,
  • 12. 46(1), 13. Padgett, S. M. (2013). Professional collegiality and peer monitoring among nursing staff: An ethnographic study. International Journal of Nursing Studies, 50(10), 1407–1415. Longo, J. (2013). Bullying and the older nurse. Journal of Nursing Management, 21(7), 950–955. Hutchinson, M. (2013). Bullying as workgroup manipulation: A model for understanding patterns of victimization and contagion within the workgroup. Journal of Nursing Management, 21(3), 563–571. Robichaux, C. (2012). Developing ethical skills: From sensitivity to action. Critical Care Nurse, 32(2), 65–72. Brunetto, Y., Shriberg, A., Farr-Wharton, R., Shacklock, K., Newman, S., & Dienger, J. (2013). The importance of supervisor-nurse relationships, teamwork, wellbeing, affective commitment and retention of North American nurses. Journal of Nursing Management, 21(6), 827–837. Bookstore Resources The resources listed below are relevant to the topics and assessments in this course and are not required. Levi, D. (2017). Group dynamics for teams (5th ed.). Thousand Oaks, CA: Sage. Chapters 13, 14, and 16. Assessment Instructions Preparation Research the characteristics of the four generations in the nursing workforce today: The Veterans (born 1925–1945), the Baby Boomers (born 1946–1964), the Gen Xers (born 1963– 1980), and the Millennials (born 1980–2000). How can nursing leaders use this information to build a work environment that supports all generations? Requirements You have been asked to prepare a report on the challenges of working effectively within a multigenerational team environment. Your report must also include evidence-based strategies for improving the work environment to support all
  • 13. generations. Format this assessment as a report for your organization. Include a title page and references page, and format your supporting citations and references following APA guidelines. Include the following in your report: Briefly describe the main characteristics of each of the four generations working in nursing today (Veterans, Baby Boomers, Gen Xers, and Millenials). Focus primarily on attitudes toward work and family, communication styles, and comfort with technology. Identify at least one specific skill that each generation brings to a team. Explain the types and causes of conflict that are likely to occur within a multigenerational team. Describe strategies a team leader can use to help build cohesiveness within multigenerational nursing teams. Be sure you include strategies for communication, setting and managing expectations, motivation, and mutual respect. Explain the benefits of a multigenerational nursing team for the organization, the team members, and patients. Your completed assessment should be 4 pages in length, not including title page and references page. Additional Requirements Include a title page and references page. Reference at least three current scholarly or professional resources. Use APA format for citations and references. Use Times New Roman font, 12 point. Double space.