This document provides an introduction to robotics and how it can be used to automate business processes. It defines robotics as computer software that works through a user interface like an employee to execute processes using the same steps, rules, and systems. The document outlines two approaches for automation: robot process automation for end-to-end complex processes, and robot desktop automation for task-based simple processes. It notes that robots can work on any process without requiring system changes or programming. The document also discusses how robots can increase both efficiency and quality by allowing employees to focus on higher value work, while robots work consistently and faster than humans. It concludes by discussing providing proofs of concept and training to demonstrate the benefits of robots.