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THE GENDER GAP IN THE USE OF FINANCIAL SERVICES IN TURKEY 
Leora Klapper, Sandeep Singh, Ana Maria Munoz Boudet
Financial inclusion in Turkey is high as compared to a wide range of comparison groups 
58% 
42% 
43% 
20% 
51% 
90% 
0% 
20% 
40% 
60% 
80% 
100% 
Turkey 
ECA 
MIC 
Islamic 
BRIC 
OECD 
Women 
Is there an access constraint? Not really. The reach of the financial sector in Turkey is wide—as measured by account penetration, use of electronic payments, and credit card ownership—relative to both developing and high-income countries. 
Source: Global Findex; Demirguc-Kunt and Klapper, 2012
Yet the gender gap in account penetration is significantly larger than comparable groups 
0% 
20% 
40% 
60% 
80% 
100% 
Turkey 
ECA 
MIC 
Islamic 
BRIC 
OECD 
Men 
Women 
49 
11 
9 
Turkey has the widest gap among middle-income countries. Estimates show that women in Turkey are 38 percentage points less likely than men to have an account, after controlling for other individual characteristics- income, employment, education, age. 
Source: Global Findex; Demirguc-Kunt and Klapper, 2012
What explains account ownership for men and women in Turkey? 
- log odds 
+ log odds 
Women with more than a primary education are more likely to be banked, but this relationship between education and financial inclusion is not true for men.
Account ownership increases with income for women, but this ‘income gap’ does not exist among men 
26.5% 
41.1% 
54.8% 
22.7% 
39.8% 
49.9% 
60.7% 
0% 
10% 
20% 
30% 
40% 
50% 
60% 
70% 
80% 
90% 
100% 
Poorest quntile 
2nd 
3rd 
4th 
Richest quintile 
Income 
Turkish Men 
Turkish Women 
MIC Men 
MIC Women 
Across middle-income countries, we see a relationship between income and financial inclusion, but not among Turkish men. 
Source: Global Findex; Demirguc-Kunt and Klapper, 2012
There is an increasing use of bank accounts among young women (who are also more educated) 
71.6% 
44.4% 
0% 
10% 
20% 
30% 
40% 
50% 
60% 
70% 
80% 
90% 
100% 
Men 
Women 
Men 
Women 
Men 
Women 
Men 
Women 
Turkey 
ECA 
MIC 
OECD 
Age 18-24 
Age 25-64 
Age 65+ 
The ‘typical’ female account holder is younger than the respective male.
Female labor force participation is higher for 
younger cohorts of women 
Source: TURKSTAT LFS (1992,97,2002,2007,2012). Data labels represent year of birth. 
1983-87 
1978-82 
1973-77 
1968-72 
1963-67 
1958-62 
1953-57 
0 
5 
10 
15 
20 
25 
30 
35 
40 
45 
15-19 20-24 25-29 30-34 35-39 40-44 45-49 50-54 55-59 60-64 
Age Group 
Still low levels
And being wage employed in Turkey increases the probability of owning an account… 
…by 17 percentage points for men—but 74 percentage points for women. Being self-employed also increases the likelihood of women to own a bank account. 
Men 
Women 
% Own Bank Account 
Obs 
% 
Obs 
% 
Men 
Women 
Employed (full or part time) 
195 
34.4% 
67 
10.7% 
94.3% 
97.9% 
Unemployed 
30 
6.8% 
14 
2.3% 
53.2% 
32.4% 
Self employed 
112 
21.7% 
14 
2.7% 
93.2% 
92.2% 
Out of workforce 
185 
37.1% 
382 
84.3% 
69.5% 
22.6% 
Source: Global Findex; Demirguc-Kunt and Klapper, 2012
But only 30% of women participate in the labor force… 
0% 
10% 
20% 
30% 
40% 
50% 
60% 
70% 
80% 
90% 
100% 
2013 
2012 
2011 
2010 
2009 
2013 
2012 
2011 
2010 
2009 
Women 
Men 
Unpaid family worker 
Self-employed 
Employer 
Employee 
…and only half of them are in wage employment, and 10% are own-account workers 
Source: TURKSTAT, LFS (2009-2013)
Both men and women are most likely to use their accounts to receive wages 
Turkish women use their accounts to receive money from family and friends more often than men. Men and women deposit about 2 times a month into their accounts, and 98% of the banked adults has a debit card, higher than the average across middle income countries of 57%. 
0 
0.1 
0.2 
0.3 
0.4 
0.5 
0.6 
0.7 
Turkey 
ECA 
MIC 
BRIC 
Islamic 
OECD 
0 
0.1 
0.2 
0.3 
0.4 
0.5 
0.6 
0.7 
Turkey 
ECA 
MIC 
BRIC 
Islamic 
OECD 
Men 
Women 
Money from family 
Source: Global Findex; Demirguc-Kunt and Klapper, 2012
Turkish men and women cite similar reasons for not having an account. 
Income-related issues are highly cited, followed by access-related issues. Personal choice issues like lack of trust are higher for Turkey than the average of other MIC. 
0% 
10% 
20% 
30% 
40% 
50% 
60% 
70% 
Too far away 
Too expensive 
Lack of 
necessary 
documentation 
Lack of Trust 
Not enough 
money 
Religious 
reasons 
Family member 
already has an 
account 
Turkish Men 
Turkish Women 
MIC 
Source: Global Findex; Demirguc-Kunt and Klapper, 2012
Turkey has a low rate of personal savings when compared with other countries 
Only 10% of Turkish adults report saving. Domestic savings declined from an average of 23.5% of GNI in the 1990’s to an average of 17% on 2000-08 period, and to 12.7% in 2010. 
0% 
10% 
20% 
30% 
40% 
50% 
60% 
70% 
Men 
Women 
Men 
Women 
Men 
Women 
Men 
Women 
Turkey 
ECA 
MIC 
OECD 
Savings - Formal only 
Savings - Formal and Semi-formal 
Savings - Semi-formal only 
Savings - Other only 
Formal savings are lower among women 
Source: Global Findex; Demirguc-Kunt and Klapper, 2012
Only 5 percent of adults in Turkey report borrowing from a bank, credit union or MFI in the past year. 
The use of store credit is much higher in Turkey. The low use of bank financing might be explained by the very high use of store credit reported by 43 percent of Turkish adults. 
0% 
10% 
20% 
30% 
40% 
50% 
60% 
70% 
Men 
Women 
Men 
Women 
Men 
Women 
Men 
Women 
Men 
Women 
Men 
Women 
OECD 
BRIC 
Islamic 
MIC 
ECA 
Turkey 
Credit - Bank 
Credit - Store credit (no bank credit) 
Credit card user (no bank or store credit) 
Store credit (no Bank) 
Source: Global Findex; Demirguc-Kunt and Klapper, 2012
The main source of credit for men and women in Turkey are friends and family. 
The most common reported reasons for taking out a loan in Turkey include emergencies or health purposes (44%), to pay school fees (31%), or to extend or repair one’s home (18%). 
0% 
10% 
20% 
30% 
40% 
50% 
60% 
70% 
80% 
90% 
Men 
Women 
Men 
Women 
Men 
Women 
Men 
Women 
Men 
Women 
Men 
Women 
OECD 
BRIC 
Islamic 
MIC 
ECA 
Turkey 
Credit - Formal only 
Credit - Formal and Informal 
Credit - Informal only 
Source: Global Findex; Demirguc-Kunt and Klapper, 2012
Gender Gap in Account Penetration and Legal and 
Cultural Norms 
Panel A: Women, Business and the Law Panel B: World Economic Forum 
Panel A shows a weak relationship between legal restrictions to female employment and a gender gap 
in financial inclusion. Panel B shows a de facto measure of gender inequality, Turkey fares low on both 
ends. 
Saudi Arabia
Implications for policies and actions…. 
•Banking penetration is not paying off for the bank sector – investment to increase presence across the country has not expanded user base. 
•Store credit use (largely an informal practice) and credit card use will not reflect in greater financial knowledge or awareness 
•Shared bank-accounts are not always conducive to women’s financial knowledge and independence, reduces their decision- making capacity and business creation initiative. 
•Kenya: Individuals accounts= + total individual owned resources (income and assets) + rates of entrepreneurship. 
•Joint bank accounts= no dif. income, no dif. entrepreneurship. + investment in household reparations (higher agreement, lower returns) 
•Savings and future income shocks: Lack of control of own savings, ability to access savings, lose of savings
Some policy options for public and private sector 
•Start early: School-based financial education and savings programs targeting girls to build financial capabilities and interest early on. 
•Meaningful financial services for women’s needs and use: 
•Brazil: electronic accounts for Brazilians working abroad who want to send remittances home direct from a host-country credit card at lower transfer cost than traditional channels, to feed accounts of relatives in the country. 
•Generation of commitment saving products (based on date, funds level or purpose -school fees) 
•Target the constraints: 
•Simplified bank account regime for clients with small balances at no cost, easy to open- with basic credit approved in pre-agreement. 
•Incentives alongside information and knowledge to break beliefs. The importance of planning for the future- show how savings would grow.

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Gender Gap in Financial Inclusion in Turkey

  • 1. THE GENDER GAP IN THE USE OF FINANCIAL SERVICES IN TURKEY Leora Klapper, Sandeep Singh, Ana Maria Munoz Boudet
  • 2. Financial inclusion in Turkey is high as compared to a wide range of comparison groups 58% 42% 43% 20% 51% 90% 0% 20% 40% 60% 80% 100% Turkey ECA MIC Islamic BRIC OECD Women Is there an access constraint? Not really. The reach of the financial sector in Turkey is wide—as measured by account penetration, use of electronic payments, and credit card ownership—relative to both developing and high-income countries. Source: Global Findex; Demirguc-Kunt and Klapper, 2012
  • 3. Yet the gender gap in account penetration is significantly larger than comparable groups 0% 20% 40% 60% 80% 100% Turkey ECA MIC Islamic BRIC OECD Men Women 49 11 9 Turkey has the widest gap among middle-income countries. Estimates show that women in Turkey are 38 percentage points less likely than men to have an account, after controlling for other individual characteristics- income, employment, education, age. Source: Global Findex; Demirguc-Kunt and Klapper, 2012
  • 4. What explains account ownership for men and women in Turkey? - log odds + log odds Women with more than a primary education are more likely to be banked, but this relationship between education and financial inclusion is not true for men.
  • 5. Account ownership increases with income for women, but this ‘income gap’ does not exist among men 26.5% 41.1% 54.8% 22.7% 39.8% 49.9% 60.7% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Poorest quntile 2nd 3rd 4th Richest quintile Income Turkish Men Turkish Women MIC Men MIC Women Across middle-income countries, we see a relationship between income and financial inclusion, but not among Turkish men. Source: Global Findex; Demirguc-Kunt and Klapper, 2012
  • 6. There is an increasing use of bank accounts among young women (who are also more educated) 71.6% 44.4% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Men Women Men Women Men Women Men Women Turkey ECA MIC OECD Age 18-24 Age 25-64 Age 65+ The ‘typical’ female account holder is younger than the respective male.
  • 7. Female labor force participation is higher for younger cohorts of women Source: TURKSTAT LFS (1992,97,2002,2007,2012). Data labels represent year of birth. 1983-87 1978-82 1973-77 1968-72 1963-67 1958-62 1953-57 0 5 10 15 20 25 30 35 40 45 15-19 20-24 25-29 30-34 35-39 40-44 45-49 50-54 55-59 60-64 Age Group Still low levels
  • 8. And being wage employed in Turkey increases the probability of owning an account… …by 17 percentage points for men—but 74 percentage points for women. Being self-employed also increases the likelihood of women to own a bank account. Men Women % Own Bank Account Obs % Obs % Men Women Employed (full or part time) 195 34.4% 67 10.7% 94.3% 97.9% Unemployed 30 6.8% 14 2.3% 53.2% 32.4% Self employed 112 21.7% 14 2.7% 93.2% 92.2% Out of workforce 185 37.1% 382 84.3% 69.5% 22.6% Source: Global Findex; Demirguc-Kunt and Klapper, 2012
  • 9. But only 30% of women participate in the labor force… 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 2013 2012 2011 2010 2009 2013 2012 2011 2010 2009 Women Men Unpaid family worker Self-employed Employer Employee …and only half of them are in wage employment, and 10% are own-account workers Source: TURKSTAT, LFS (2009-2013)
  • 10. Both men and women are most likely to use their accounts to receive wages Turkish women use their accounts to receive money from family and friends more often than men. Men and women deposit about 2 times a month into their accounts, and 98% of the banked adults has a debit card, higher than the average across middle income countries of 57%. 0 0.1 0.2 0.3 0.4 0.5 0.6 0.7 Turkey ECA MIC BRIC Islamic OECD 0 0.1 0.2 0.3 0.4 0.5 0.6 0.7 Turkey ECA MIC BRIC Islamic OECD Men Women Money from family Source: Global Findex; Demirguc-Kunt and Klapper, 2012
  • 11. Turkish men and women cite similar reasons for not having an account. Income-related issues are highly cited, followed by access-related issues. Personal choice issues like lack of trust are higher for Turkey than the average of other MIC. 0% 10% 20% 30% 40% 50% 60% 70% Too far away Too expensive Lack of necessary documentation Lack of Trust Not enough money Religious reasons Family member already has an account Turkish Men Turkish Women MIC Source: Global Findex; Demirguc-Kunt and Klapper, 2012
  • 12. Turkey has a low rate of personal savings when compared with other countries Only 10% of Turkish adults report saving. Domestic savings declined from an average of 23.5% of GNI in the 1990’s to an average of 17% on 2000-08 period, and to 12.7% in 2010. 0% 10% 20% 30% 40% 50% 60% 70% Men Women Men Women Men Women Men Women Turkey ECA MIC OECD Savings - Formal only Savings - Formal and Semi-formal Savings - Semi-formal only Savings - Other only Formal savings are lower among women Source: Global Findex; Demirguc-Kunt and Klapper, 2012
  • 13. Only 5 percent of adults in Turkey report borrowing from a bank, credit union or MFI in the past year. The use of store credit is much higher in Turkey. The low use of bank financing might be explained by the very high use of store credit reported by 43 percent of Turkish adults. 0% 10% 20% 30% 40% 50% 60% 70% Men Women Men Women Men Women Men Women Men Women Men Women OECD BRIC Islamic MIC ECA Turkey Credit - Bank Credit - Store credit (no bank credit) Credit card user (no bank or store credit) Store credit (no Bank) Source: Global Findex; Demirguc-Kunt and Klapper, 2012
  • 14. The main source of credit for men and women in Turkey are friends and family. The most common reported reasons for taking out a loan in Turkey include emergencies or health purposes (44%), to pay school fees (31%), or to extend or repair one’s home (18%). 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Men Women Men Women Men Women Men Women Men Women Men Women OECD BRIC Islamic MIC ECA Turkey Credit - Formal only Credit - Formal and Informal Credit - Informal only Source: Global Findex; Demirguc-Kunt and Klapper, 2012
  • 15. Gender Gap in Account Penetration and Legal and Cultural Norms Panel A: Women, Business and the Law Panel B: World Economic Forum Panel A shows a weak relationship between legal restrictions to female employment and a gender gap in financial inclusion. Panel B shows a de facto measure of gender inequality, Turkey fares low on both ends. Saudi Arabia
  • 16. Implications for policies and actions…. •Banking penetration is not paying off for the bank sector – investment to increase presence across the country has not expanded user base. •Store credit use (largely an informal practice) and credit card use will not reflect in greater financial knowledge or awareness •Shared bank-accounts are not always conducive to women’s financial knowledge and independence, reduces their decision- making capacity and business creation initiative. •Kenya: Individuals accounts= + total individual owned resources (income and assets) + rates of entrepreneurship. •Joint bank accounts= no dif. income, no dif. entrepreneurship. + investment in household reparations (higher agreement, lower returns) •Savings and future income shocks: Lack of control of own savings, ability to access savings, lose of savings
  • 17. Some policy options for public and private sector •Start early: School-based financial education and savings programs targeting girls to build financial capabilities and interest early on. •Meaningful financial services for women’s needs and use: •Brazil: electronic accounts for Brazilians working abroad who want to send remittances home direct from a host-country credit card at lower transfer cost than traditional channels, to feed accounts of relatives in the country. •Generation of commitment saving products (based on date, funds level or purpose -school fees) •Target the constraints: •Simplified bank account regime for clients with small balances at no cost, easy to open- with basic credit approved in pre-agreement. •Incentives alongside information and knowledge to break beliefs. The importance of planning for the future- show how savings would grow.