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BANKING THE UNBANKED
WHERE THE UNBANKED LIVE
PERCENTAGE OF PEOPLE AGED 15 AND OVER WITH AN ACCOUNT AT A FINANCIAL INSTITUTION
UNBANKED PERCENTAGE OF POPULATION
TOP AND BOTTOM TEN FROM MORE THAN 160 COUNTRIES WITH
AVAILABLE DATA
Financial inclusion is a key driver in tackling poverty and boosting economic growth. Yet a staggering two billion adults across the world still do not
regularly use a bank account or have access to a financial institution via a mobile device. Here is the the latest data on financial inclusion, which
shows a large disparity between different countries worldwide
Global Findex, World Bank
Global Findex, World Bank
TOP 10
BOTTOM 10
01 Norway 100%
02 Finland 100%
03 Denmark 100%
04 Sweden 99.7%
05 New Zealand 99.5%
06 Netherlands 99.3%
07 Canada 99.1%
10 Germany 98.7%
09 Australia 98.8%
08 UK 98.9%
01 Turkmenistan 1.8%
02 Niger 3.5%
03 Madagascar 5.7%
04 Guinea 6.2%
05 Republic of Yemen 6.5%
06 Burundi 6.9%
07 Chad 7.7%
08 Somalia 7.9%
09 Pakistan 8.7%
10 Afghanistan 9.9%
1.8–18.4%
18.5–40.6%
40.7–62.9%
63–87.4%
87.5–100%
No data
48.5%
of females aged
15 and over have an
account at a financial
institution, compared
with 54 per cent
of males
62%
of adults worldwide
have an account at
a financial institution
or through a mobile
device, up from 51
per cent in 2011
17.9%
of people aged
15 and over in low-
income economies
have a debit card
5.4%
of people aged 15
and over in Sub-Sarahan
Africa use a mobile money
account and nothing else,
compared with the
global average of 1
per cent
$380BN OPPORTUNITY FOR BANKS IN EMERGING MARKETS
Accenture/World Bank/Global Findex
PERSONAL BANKING
Estimated financial services consumption increase through full banking penetration and increased utilisation by adult population
MICRO AND SMALL BUSINESS BANKING
Asia-Pacific
2014 Potential 2014 Potential 2014 Potential 2014 Potential
Asia-Pacific
Latin
America
& Caribbean
Latin
America &
Caribbean
Eastern Europe
& Central Asia
Africa &
Middle East
$3-$8k
Formal small
business
lending
Potential
fee revenue
Formal micro
& informal
small business
lending
$1-$3k <$1k Consumption increase ($bn)
Income band of adults (per annum)
$95bn
$26bn
$8bn $6bn$7bn
$79bn
$34bn
$22bn $22bn
+53.2 +26.2 +15.7 +15.2
$81bn
Eastern
Europe &
Central Asia
$34bn
Africa &
Middle East $57bn
COMMERCIAL BANK BRANCHES AND ATMs PER 100,000 ADULTS
World Bank/Global Findex
MOST RECENT DATA AVAILABLE FOR SELECTED COUNTRIES
Bank branchesATMs
Chad
Myanmar
Kazakhstan
China
Pakistan
South Africa
Qatar
Germany
UK
Spain
0.60
0.09
69.49
0.49
1.87
3.33
10 20 30 40 50 60 70 80 90 100 110 120 130 140 1500
69.49
5.42
59.93
59.67
118.77
124.28
85.12
138.15
7.72
8.97
10.42
13.22
13.9
24.23
GLOBAL
AVERAGE
per 100,000 adults
34.2
11.7
ATMs
Bank branches

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Future of financial services 2017

  • 1. BANKING THE UNBANKED WHERE THE UNBANKED LIVE PERCENTAGE OF PEOPLE AGED 15 AND OVER WITH AN ACCOUNT AT A FINANCIAL INSTITUTION UNBANKED PERCENTAGE OF POPULATION TOP AND BOTTOM TEN FROM MORE THAN 160 COUNTRIES WITH AVAILABLE DATA Financial inclusion is a key driver in tackling poverty and boosting economic growth. Yet a staggering two billion adults across the world still do not regularly use a bank account or have access to a financial institution via a mobile device. Here is the the latest data on financial inclusion, which shows a large disparity between different countries worldwide Global Findex, World Bank Global Findex, World Bank TOP 10 BOTTOM 10 01 Norway 100% 02 Finland 100% 03 Denmark 100% 04 Sweden 99.7% 05 New Zealand 99.5% 06 Netherlands 99.3% 07 Canada 99.1% 10 Germany 98.7% 09 Australia 98.8% 08 UK 98.9% 01 Turkmenistan 1.8% 02 Niger 3.5% 03 Madagascar 5.7% 04 Guinea 6.2% 05 Republic of Yemen 6.5% 06 Burundi 6.9% 07 Chad 7.7% 08 Somalia 7.9% 09 Pakistan 8.7% 10 Afghanistan 9.9% 1.8–18.4% 18.5–40.6% 40.7–62.9% 63–87.4% 87.5–100% No data 48.5% of females aged 15 and over have an account at a financial institution, compared with 54 per cent of males 62% of adults worldwide have an account at a financial institution or through a mobile device, up from 51 per cent in 2011 17.9% of people aged 15 and over in low- income economies have a debit card 5.4% of people aged 15 and over in Sub-Sarahan Africa use a mobile money account and nothing else, compared with the global average of 1 per cent $380BN OPPORTUNITY FOR BANKS IN EMERGING MARKETS Accenture/World Bank/Global Findex PERSONAL BANKING Estimated financial services consumption increase through full banking penetration and increased utilisation by adult population MICRO AND SMALL BUSINESS BANKING Asia-Pacific 2014 Potential 2014 Potential 2014 Potential 2014 Potential Asia-Pacific Latin America & Caribbean Latin America & Caribbean Eastern Europe & Central Asia Africa & Middle East $3-$8k Formal small business lending Potential fee revenue Formal micro & informal small business lending $1-$3k <$1k Consumption increase ($bn) Income band of adults (per annum) $95bn $26bn $8bn $6bn$7bn $79bn $34bn $22bn $22bn +53.2 +26.2 +15.7 +15.2 $81bn Eastern Europe & Central Asia $34bn Africa & Middle East $57bn COMMERCIAL BANK BRANCHES AND ATMs PER 100,000 ADULTS World Bank/Global Findex MOST RECENT DATA AVAILABLE FOR SELECTED COUNTRIES Bank branchesATMs Chad Myanmar Kazakhstan China Pakistan South Africa Qatar Germany UK Spain 0.60 0.09 69.49 0.49 1.87 3.33 10 20 30 40 50 60 70 80 90 100 110 120 130 140 1500 69.49 5.42 59.93 59.67 118.77 124.28 85.12 138.15 7.72 8.97 10.42 13.22 13.9 24.23 GLOBAL AVERAGE per 100,000 adults 34.2 11.7 ATMs Bank branches