Creating Buzz:
           TM
Why & How


                 #buzzworthy
MICHAEL
DURWIN

Director of User Experience and
            Marketing
    At Boston Technologies
MICHAEL
DURWIN

     1st web site created 1993
        1st web video 1994
 1st social media campaign 1995
MICHAEL
DURWIN

               Clients
Comcast, HBO, Reebok, NBC, Liberty
Mutual, ABC, Microsoft, GMC, Deloitte,
 Coca-Cola, ESPN, Disney, Amazon
MICHAEL
DURWIN
             Awards
               Emmy Award
       NIAMIC Multicultural Award
          Bell Ringer PR Award
       Mobile Development Award
          2 Silver Mark Awards
   #7 Most viewed video on AdAge.com
         Adobe Site of the Week
  W3C Expert on Scalable Vector Graphics
#buzzworthy
#geekend
#dma2011
Weird
Personal
Relevant
Important
Sad
Valuable
Shocking
Educational
Addictive
Funny
Share?
Sharable!
Weird
             Personal
             Relevant
Sharable =   Important
             Sad
             Valuable
             Shocking
Boring
              Bland
Sharable =/   Generic
              Mundane
              Old
Sharable =   #BuzzWo
Does your online
presence have buzz-
worthy content?
Then why would anyone
visit it, share it, or come
back to it?
There
are


        4   types
            of
            people
There

   4
 are

types
of        Your
people:   Family
There

   4
 are

types
of
         Your
         Colleagues
people
There

   4
 are

types
of
         Your friend
         Their friend
people
There

   4
 are

types
of
         People
         you've
         never
people   heard of
Once you, your colleagues,
family & friends have visited
your site...
Once you, your colleagues,
family & friends have visited
your site...

Why should they come
Once you, your colleagues,
family & friends have visited
your site...

Why should they come
Once you, your colleagues,
family & friends have visited
your site...

Why should they come
back?
NO!
They want
something
new!
They want
something
different!
They want
something
to share!
They want
something
to share!
      (Psst... and
What kind of
What kind of




PICTURES
What kind of




VIDEO
What kind of




BLOGS
What kind of




MUSIC
What kind of




GAMES
What kind of




CAUSES
What kind of




 DATA
What kind of




LOCATION
What kind of




DEALS
What kind of




NEWS
BTW:
How does buzz-
How does buzz-




     56,677
How does buzz-



   x My
    Facebook:
Amplification



  1 article + 1

True Reach = 29+
Why do you care
about sharing?
Why do you care
about sharing?
Why do you care
about sharing?
Why do you care
about sharing?
Remember the People
Remember the People
How does buzz-

Traffic                    Awareness


          Search Engines
How does buzz-

Traffic                    Awareness


          Search Engines


$                              $
How do you use buzz-
 worthy content for
  Search Engines,

         Blog
  WORDS News
How do you use buzz-
 worthy content for
  Search Engines,


  IMAGES  Blog
         News
How do you use buzz-
 worthy content for
  Search Engines,
          Blog
 VIDEO = Twitter
       YouTube
How do you use buzz-
 worthy content for
  Search Engines,
         Foursqu
  LOCATI      are
         Gowalla
How much will this
Cost?
       (pay attention)
$0
How do you
create
buzz-worthy   1. Leverage your resources
              2. Assign tasks
              3. Look for opportunities
content for   4. Identify outposts
              5. Supply outposts
$0?           6. Identify ambassadors
              7. Supply your ambassadors
              8. Make your stuff sharable
              9. Get people connected
Your
resources:   Your staff, coworkers,
             customers, fans,
             connections
Assign
tasks:   Taking pictures
         Shooting video
         Tweeting
         Updating Facebook
         Blogging
         Updating your site
Identify
outposts:   Facebook
            Twitter
            Google+*
            YouTube
            Flickr
            Vimeo
            MySpace
            Ustream
Identify
ambassadors:   Your customers/fans
               (especially the young and/
               or passionate ones)
Supply your
outposts:
              Blogs
              Images
              Video
              Tweets
              Infographics
              Status updates
              RSS feeds
Supply your
ambassadors:
               Blogs
               Images
               Video
               Tweets
               Infographics
               Status updates
               RSS feeds
Make your
stuff
sharable:
Make your   Put your content
            EVERYWHERE
stuff
sharable:
Make your   Put your content
            EVERYWHERE
stuff       Add buttons to
sharable:   EVERYTHING
Make your   Put your content
            EVERYWHERE
stuff       Add buttons to
sharable:   EVERYTHING
Make your   Put your content
            EVERYWHERE
stuff       Add buttons to
sharable:   EVERYTHING




            Tell EVERYONE about it
What else?
What else?   Monitor and Respond
What else?   Monitor and Respond

             MONITOR and RESPOND
What else?   Monitor and Respond

             MONITOR and RESPOND

             MONITOR
What else?   Monitor and Respond

             MONITOR and RESPOND

             MONITOR
             AND
What else?   Monitor and Respond

             MONITOR and RESPOND

             MONITOR
             AND
             RESPOND
QUESTIONS?
MICHAEL
DURWIN
@mdurwin mdurwin@gmail.com
mdurwin.com

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