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GAMIFICATION
IN A DIGITAL WORLD
@DIGITAL AGE
SUMMIT ISTANBUL
Jasmin Deniz Karatas
MAY 3, 2017
IT ALL STARTED
AROUND
2012
WITH ONE
REVOLUTIONAIRY
GAME...
DO YOU KNOW
WHICH ONE?
Copyright © 2017 Accenture. All rights reserved. 3
WE THINK
GAMIFICATION
IS...
BUT
WHAT IS
GAMIFICATION?
LONG STORY SHORT
9
GAMIFICATION
Gamification distills the essence that
makes games so compelling, and applies
it to non-game contexts to achieve
practical outcomes.
Copyright © 2017 Accenture. All rights reserved.
GAMES COMPELLING
ESSENCE
NON-GAME
CONTEXT
PRACTICAL
OUTCOME
MOTIVATION
& BEHAVIOR
AND
DESIGN IT
BUT
CAREFULLY
DESIGN IT...
DO YOU
REMEMBER THAT
FEELING?
14
Games trigger emotions
so well...
...the hormonal outcome is
so big, that it has the
power...
...to change our behavior
and thinking.
This is the motivational
boost.
HORMONAL
EXPERIENCE
Copyright © 2017 Accenture. All rights reserved.
AND WHERE
IS THE
DIGITAL IN
IT?
PRODUCT
GAMIFICATION
WORK [PLACE]
GAMIFICATION
MARKETING
GAMIFICATION
LIFE [STYLE]
GAMIFICATION
Loyalty through
communication
Development through
motivation
Innovation through
collaboration
Usage through
enjoyment
Making products more
engaging and fun
e.g. ebay (bet & win)
Inspire and motivate
employees towards work
e.g. 20% rule of Google
Unique experience
designed for a product
e.g. apple
Customizable and
measurable experience
e.g. Nike+
IN BUSINESS CONTEXT
GAMIFICATION
DO YOU HAVE SOME
EXAMPLES?
Copyright © 2017 Accenture. All rights reserved. 19
30DAYS
CHALLENGE
Copyright © 2017 Accenture. All rights reserved. 20
30DAYS CHALLENGE
Copyright © 2017 Accenture. All rights reserved. 21
IT IS ABOUT...
HABIT
FORMATION
TROUGH
REPETITION OF
BEHAVIOR
GROWTH OF
MINDSET
BY FOCUSING ON
THE LEARNINGS
INTRINSIC
MOTIVATION
BECAUSE THE
CHALLENGES
CREATE
INTEREST
SOCIAL PROOF
ENHANCE PEER-
TO-PEER
MARKETING
Copyright © 2017 Accenture. All rights reserved. 22
CHANGING
THE GAME.
TURKCELL
Copyright © 2017 Accenture. All rights reserved. 23
CHANGING THE GAME. TURKCELL
Copyright © 2017 Accenture. All rights reserved. 24
IT IS ABOUT...
EMPOWER
PEOPLE
AND GET
CUSTOMER
INSIGHT AND
PEER-TO-PEER
MARKETING
POSITIVE
REINFORCEMENT
(BADGES, LEADER
BOARDS) DRIVES
MOTIVATION
BUILD A
GROWING
COMMUNITY
AND GAIN
LOYALTY
UNDERSTAND
THE MOTIVATION
AND WHAT
USERS WANT
AND NOW
WHAT YOU THINK
ABOUT
IT
GAMIFICATION
@

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GAMIFICATION IN A DIGITAL WORLD | ISTANBUL

Editor's Notes

  1. I am now with Accenture Interactive for more than two years. Accenture Interactive world’s biggest and fastest growing digital agency (according to latest Ad Age Agency Report). new breed of agency – part creative agency part business consultancy part technology powerhouse Our connected offerings, which span Design Marketing content Commercehelp brands transform their customer experiences.
  2. Ohhh Gamification is not a game – because than it would be a game  Yes it is in its name GAMEification and yes it is interlinked. However Gamification is a BUZZWORD
  3. And with related to Games a lot of people thinks using or implementing Gamification in Business is just a waste of time
  4. Or by using it people have a loss of reality.
  5. Als Kind war man freier - als erwachsener Sucht man nach dem Gefühl gerade zu und was gab es dann – EPIC WINS
  6. Als Kind war man freier - als erwachsener Sucht man nach dem Gefühl gerade zu und was gab es dann – EPIC WINS
  7. Als Kind war man freier - als erwachsener Sucht man nach dem Gefühl gerade zu und was gab es dann – EPIC WINS
  8. Als Kind war man freier - als erwachsener Sucht man nach dem Gefühl gerade zu und was gab es dann – EPIC WINS
  9. GNCTRKCLL
  10. Turkcell’s originally asked help grow loyalty with their audience through gifting Our research uncovered that young people want control of their finances in touch with their friends have fun And it was this element of fun that we made the central pillar of our strategy Strategy = go beyond the standard one-way marketing channel  create a living platform = mobile App + filled with dynamic content + inspired by the principles of gamification not fun for fun’s sake, it was fun with a function  to help users get the most from their mobile phone provider + increase loyalty + shape their mobile behavior + learn even more about this audience + what they love to do.