The document discusses organizational change consulting and improving job satisfaction at Finale Grande. It provides questions that managers can ask employees to learn about their talents, goals, strengths and weaknesses. The aim is to move away from a strict hierarchical structure and focus on developing talents rather than fixing weaknesses. Interviews should use open-ended questions to listen for clues about an employee's talents.

1. ORGANIZATIONAL CHANGE CONSULTING PROPOSAL

2. To select an employee for talent or to select for skills and experience?

3. To fix weaknesses or to develop talents?

4. To define the right outcomes or to define the right steps?

5. THE MAN WITH THE PLAN THE REDBULL F1 TEAM CASE

6. THE PRAKTIKER CASE

7. FINALE GRANDE CORPORATE ENVIRONMENT Control and suppress Strictly hierarchical organizational structure Procedures and regulation Restrictions Management of fear practices High power distance Theory X type of management

8. FINALE GRANDE JOB SATISFACTION Gallup Survey

9. FINALE GRANDE JOB SATISFACTION Praktiker’s top priority Score 5’s on the first 6 questions Set consistent expectations Make each person feel he uses his talents Care about each person Praise each person Enhance sense of belonging to the company & team spirit will be easily promoted

10. FINALE GRANDE PERFORMANCE MANAGEMENT Develop talents 1. What keeps you here? 2. What do you think your strengths are? 3. What about your weaknesses? 4. What are your goals for your current role? 5. How often do you like to meet with me to discuss your progress? 6. Do you have any personal goals or commitment you would like to tell me about? 7.What is the best praise you have ever received? What made it so good? 8.Have you had any really productive partnerships or mentors? 9.What are your future growth goals, your career goals? 10.Is there anything else you want to talk about that might help us work well together?

11. FINALE GRANDE PERFORMANCE PLANNING MEETINGS What actions have you taken? What discoveries have you made? What partnerships have you built? What is your main focus? What are your primary goals for the next three months? What new discoveries are you planning? What new partnerships are you hoping to build? How are you planning to grow your consistency over the next three months?

12. FINALE GRANDE CAREER DISCOVERY QUESTIONS How would you describe success in your current role? What do you actually do that makes you as good as you are? Which part of your current role do you enjoy the most? Why? Which part of your current role are you struggling with? What would be the perfect role for you?

13. THE ART OF INTERVIEWING FOR TALENT Make sure the talent interview stand alone Ask open-ended questions Listen for specifics Recognize clues to talent Know what to listen for

15. ONE AIM

16. ONE TEAM

17. ONE GREAT MANAGER

18. Т HAT “GIVES YOU WINGS”

19. TO BE THE WORLD CHAMPION!