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The Art & Science of Making it at Interview




               M M Bagali, PhD

                Jain University,
              Brand Ambassador,
             Asian HR Board, India
Get connected
     M M Bagali, PhD in HR

Professor of Management and Human Resources,
    Coordinating, Research in Management,


            JAIN University
   319 / 17TH CROSS / 25TH MAIN / 6th PHASE / JP NAGAR,
          Jain University/ Bengalore -560 078 / India
            Tel: 80 43430400 / Fax: 080 26532730
                 mm.bagali@jainuniversity.ac.in
         http://in.linkedin.com/in/mmbagali
mm.bagali@jainuniversity.ac.in
How many have experienced and how
was it
Experience like this……

•   Anxiety
•   Nervous
•   Taken back
•   Angry
•   Surprised
•   Totally Blank
•   Cool
•   Good
•   ok ok
•   Mixed reaction
5 Things….


•   Be Aware of Yourself
•   On The Day of the Interview
•   During the Interview
•   After the Interview
•   Emotional and Behavioral preparation
How To Make A Favourable Lasting
Impression
3 ‘P’

Preparation
Preparation
Preparation




              8
Research…… Research…… Research……..
The right kind of greeting / entry / introduction
Offer a firm handshake   / namasthe
Talk with a firm voice
Talk politely
Don't slouch in the chair
Body language - it says a lot about you
Dress for the occasion
Expect the unexpected
On the hot seat
Work on your language skills
Pre preparation

Products and Services
Market Share
Financial Status
Future Plans
History
Culture

People
Policy
Strategy
Updates in paper/ journal/ business magazine
Before the Interview




•   size of organization
•   location of facilities and offices
•   Structure of organization - by product line, function,
•   past, current & potential growth
•   types of clients
•   service
•   potential markets, products, services
•   price of products or services
•   present value and structure of assets
•   Recent items in the news
•   Who the competition is
•   training provisions
•   Vision of the CEO
•   Others you know in the organization
Expected Format……..
QUESTIONS ABOUT YOURSELF
•   Tell me about yourself.
•   What do you consider to be one of your weaknesses (strengths)?
•   What is unique about you?
•   What qualifications do you have that indicate you will be successful in your field?
    How would they relate to our position? What do you have to offer?
•   What are your own special abilities?
•   What new skills or capabilities have you developed over the past year?
•   What have you done which shows initiative and willingness to work?
•   What are your greatest work and non-work accomplishments during the past two
    years?
•   Describe three things that are most important to you in a job?
•   What motivates you?
•   What have you been doing since your graduation from college? Since you left your
    last job?
•   How would a co-worker, or friend, or boss describe you?
•   What are your interests outside of work, college?
•   What qualities do you admire most in others?
•   How would you describe your own work style?
QUESTIONS ABOUT YOUR CAREER GOALS



•   Where do you see yourself five/ten years from now?
•   What type of position are you interested in?
•   What are your salary requirements--short term/long term?
•   What is success? What personal characteristics will contribute to your success?
•   How will employment with us contribute to your career plans?
•   What do you expect from a job?
•   What are your career objectives - short and long term?
•   This job is a total change from previous employment. How does it fit your career
    goals?
•   What are your location preferences?
QUESTIONS ABOUT SCHOOL EDUCATION



•   How does your education relate to this position (or how does your education
    prepare you for this position)?
•   What activities did you engage in at college?
•   What classes did you like most in college? Least? Why?
•   Why did you decide to go to _______________ college?
•   Why did you choose your particular specialisation?
•   Describe your academic strengths and weaknesses?
•   What are your plans for continuing your education?
•   What career related skills do you possess as a result of your academic
    preparation?
•   What have you read recently in your field?
PREVIOUS EXPERIENCE QUESTIONS




•   What have you learned from your past jobs?
•   How often, and in what way, did you communicate with your subordinates and
    superiors?
•   What were the biggest pressures on your last job?
•   What challenges did you face in your last job and how did you overcome them?
•   What were some of your biggest achievements in your last job?
•   How did your job description for your last job change while you held it?
•   What specific skills acquired or used in previous jobs relate to this position?
•   How does your previous experience relate to this position?
•   Why did you leave your last job?
•   What did you like most/least about your last job?
•   Whom may we contact for references?
QUESTIONS SPECIFIC TO THE COMPANY/JOB




•   Why should we hire you?
•   Why do you want to work here?
•   What do you know about this organization?
•   What salary do you expect?
•   Why do you think you would like this type of position? Company?
•   What kind of boss do you like to work for?
•   How long do you intend to stay here?
•   What do you think determines a person's progress in an organization?
•   What interests you about our product or service? How would you improve it?
•   What do you think would be your greatest contribution to our operation?
•   How do you solve problems?
•   When can you start to work?
•   Can you travel overnight?
10 Very Quick TIPS

•   Research
•   10- 15 Minutes before arrive
•   Dress the part
•   2-3 additional bio data (color)
•   Expect the unexpected questions
•   Firm handshake (body language)
•   Sit/Stand/ Eye Contact
•   English/ Language/Voice/Tone
•   Mail the thanking letter
welcome for the presentation



“Global Skills Which Magnify My Personality”
“Global Skills Which Magnify My Personality”

                  Dr. M M Bagali, PhD


        Brand Ambassador, Asian HR Board, India
Preparing
   for the Future:

         Employer
      Perspectives on
Work Readiness Global Skills
What skills employers see in
students which are vital for success
Corporate want with these stuff….


•   Smart               •   Class
•   Energetic           •   Quality
•   Innovator           •   Excellent
•   Talent              •   Effective
•   Performance         •   Results
•   Best / Good         •   Master………
3A


• Ability to work at global level
• Assertiveness in decision making
• Adaptability with global business
3B


• Best in my work
• Bright in my ideas
• Beautiful in my behavior
3C


• Creative at my workplace
• Communication with all
• Curiosity in thinking
3D


• ?
• ??
• ???
3D


• Decision making at workplace
• Daring in business
• Defining standards
3E


• ?
• ??
• ???
3E


• Eagerness in learning
• Effectiveness at work
• Efficient in approach
F G H I J K L M
N O P Q R S T U
   V W X Y Z
Needed Skills for Personality
 Development
Sense-making

 The ability to determine the deeper meaning or
 significance of what is being expressed in
 business
Social intelligence

Ability to connect to and stimulate reactions and
desired interactions
Novel and adaptive thinking

Proficiency at thinking and coming up with
solutions and responses beyond rule-
based
Cross-cultural competency

The ability to operate in different cultural
settings
Design mind-set

Ability to represent and develop tasks and
manage company
Virtual collaboration

Ability to work productively, drive
engagement and demonstrate presence
as a member of a team
Managerial Skills for Personality
Development
50
51
Displays
Honesty         Displays Honesty and
   and
Integrity
                      Integrity
      • Shows concern and consideration for
        others
      • Is trustworthy
      • Demonstrates optimism
      • Is assertive
      • Inspires and motivates others
      • Deals well with ambiguity
      • Is decisive Focuses on results
Solves
Problems
   and
                 Solves Problems and Analyzes
Analyzes
 Issues                     Issues
     •     Takes initiative
     •     Is organized and good at planning
     •     Innovates
     •     Wants to tackle challenges
     •     Develops strategic perspective
     •     Acts independently
     •     Has technical expertise
     •     Communicates powerfully and broadly
Practices
   Self
Developme
    nt
          Practices Self-Development
      •   Is open to others' ideas
      •   Respects others
      •   Displays honesty and integrity
      •   Inspires and motivates others
      •   Takes initiative
      •   Is willing to take risks and challenge the
          status quo
Establishe
 s Goals        Establishes Goals
      •   Inspires and motivates others
      •   Gains the suppose of others
      •   Develops strategic perspective
      •   Champions change
      •   Is decisive
      •   Has technical and business expertise
      •   Focuses on results
Exhibits             Exhibits
Technical/
Profession
    al
Expertise
               Technical/Professional
                     Expertise
      •   Solves problems and analyzes issues
      •   Builds relationships and networks
      •   Communicates powerfully and broadly
      •   Pursues excellence
      •   Displays honesty and integrity
      •   Acts in the team's best interest
nnovates
                    Innovates
     • Is willing to take risks and challenge the
       status quo
     • Supports others in risk taking
     • Solves problems and analyzes issues
     • Learns quickly from success and failure
     • Develops strategic perspective
     • Takes initiative
Focuses       Focuses on Results
on Results




      •   Is organized and good at planning
      •   Displays honesty and integrity
      •   Sees desired results clearly
      •   Establishes stretch goals
      •   Is personally accountable
      •   Is quick to act
      •   Creates a high-performance team
Takes
nitiatives            Takes Initiative
      •      Emphasizes speed
      •      Is organized and good at planning
      •      Champions others
      •      Deals well with ambiguity
      •      Inspires and motivates others
      •      Establishes stretch goals
      •      Displays honesty and integrity
Communica
    tes
          Communicates Powerfully
Powerfully
 nd Broadly
               and Broadly
      •   Inspires and motivates others
      •   Develops strategic perspective
      •   Establishes stretch goals
      •   Deals effectively with the outside world
      •   Is trustworthy
      •   Translates messages for clarity
      •   Solves problems and analyzes issues
      •   Takes initiative
Builds
Relationshi
    ps
               Builds Relationships
      •   Collaborates and fosters teamwork
      •   Displays honesty and integrity
      •   Communicates powerfully and broadly
      •   Provides rewards and recognition
      •   Practices inclusion and values diversity
      •   Demonstrates optimism
      •   Practices self-development
Collaborate
  s and
              Collaborates and Fosters Teamwork
 Fosters
Teamwork



      •   Is trustworthy
      •   Practices inclusion and values diversity
      •   Develops strategic perspective
      •   Establishes stretch goals
      •   Communicates powerfully and broadly
      •   Displays honesty and integrity
      •   Inspires and motivates others
Champions
 change        Champions change

     •   Inspires and motivates others
     •   Builds relationships and networks
     •   Develops others
     •   Provides rewards and recognition
     •   Practices inclusion and values diversity
     •   Focuses on results
     •   Develops strategic perspective
Inspires and Motivates others
Inspires
  and
Motivates
 others




    •   Connects emotionally with others
    •   Exhibits clear vision and direction
    •   Communicates powerfully and broadly
    •   Collaborates and fosters teamwork
    •    Nurtures innovation
    •   Is a strong role model
Develops others
Develops
 others
           • Practices self-development
           • Shows concern and consideration for
             others
           • Practices inclusion and values diversity
           • Develops strategic perspective
           • Provides effective feedback and
             development
           • Inspires and motivates others
           • Provides rewards and recognition
           • Displays honesty and integrity
Develops
 Strategic
                  Develops Strategic
Perspective
                     Perspective
     •   Focuses on customers
     •   Solves problems and analyzes issues
     •    Communicates powerfully and broadly
     •    Establishes stretch goals
     •   Demonstrates business acumen
     •   Champions change
     •   Inspires and motivates others
Connects
the Group
   to the
                  Connects the Group
  outside
   world          to the outside world
    •   Develops broad perspective
    •   Develops strategic perspective
    •   Inspires and motivates others
    •   Has strong interpersonal skills
    •   Takes initiative
    •   Gathers and assimilates information
    •    Champions change
    •   Communicates powerfully and broadly
Last tips
•   Setting goals with positive self expectation
•   Aligning personal goals with organizational goals
•   Improve quality of Interpersonal Transactions
•   Communicating effectively with employees & team members
•   Ways of handling differing views or disagreements at the workplace
•   Finding ways of solving problems arising day to day in the
    organization
•   Managing emotions while taking productive decisions
•   Prioritizing situations to keep a stable work-life balance
Any questions or comments about the presentation can be sent to
  sanbag@rediffmail.com / sanbagsanbag@rediffmail.com

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MM Bagali, HR, HRM, HRD, MBA, Interview, Research....... interview 2013

  • 1. The Art & Science of Making it at Interview M M Bagali, PhD Jain University, Brand Ambassador, Asian HR Board, India
  • 2. Get connected M M Bagali, PhD in HR Professor of Management and Human Resources, Coordinating, Research in Management, JAIN University 319 / 17TH CROSS / 25TH MAIN / 6th PHASE / JP NAGAR, Jain University/ Bengalore -560 078 / India Tel: 80 43430400 / Fax: 080 26532730 mm.bagali@jainuniversity.ac.in http://in.linkedin.com/in/mmbagali
  • 4. How many have experienced and how was it
  • 5. Experience like this…… • Anxiety • Nervous • Taken back • Angry • Surprised • Totally Blank • Cool • Good • ok ok • Mixed reaction
  • 6. 5 Things…. • Be Aware of Yourself • On The Day of the Interview • During the Interview • After the Interview • Emotional and Behavioral preparation
  • 7. How To Make A Favourable Lasting Impression
  • 10. The right kind of greeting / entry / introduction
  • 11. Offer a firm handshake / namasthe
  • 12. Talk with a firm voice Talk politely
  • 13. Don't slouch in the chair
  • 14. Body language - it says a lot about you
  • 15. Dress for the occasion
  • 17. On the hot seat
  • 18. Work on your language skills
  • 19. Pre preparation Products and Services Market Share Financial Status Future Plans History Culture People Policy Strategy Updates in paper/ journal/ business magazine
  • 20. Before the Interview • size of organization • location of facilities and offices • Structure of organization - by product line, function, • past, current & potential growth • types of clients • service
  • 21. potential markets, products, services • price of products or services • present value and structure of assets • Recent items in the news • Who the competition is • training provisions • Vision of the CEO • Others you know in the organization
  • 23. QUESTIONS ABOUT YOURSELF • Tell me about yourself. • What do you consider to be one of your weaknesses (strengths)? • What is unique about you? • What qualifications do you have that indicate you will be successful in your field? How would they relate to our position? What do you have to offer? • What are your own special abilities? • What new skills or capabilities have you developed over the past year? • What have you done which shows initiative and willingness to work? • What are your greatest work and non-work accomplishments during the past two years? • Describe three things that are most important to you in a job? • What motivates you? • What have you been doing since your graduation from college? Since you left your last job? • How would a co-worker, or friend, or boss describe you? • What are your interests outside of work, college? • What qualities do you admire most in others? • How would you describe your own work style?
  • 24. QUESTIONS ABOUT YOUR CAREER GOALS • Where do you see yourself five/ten years from now? • What type of position are you interested in? • What are your salary requirements--short term/long term? • What is success? What personal characteristics will contribute to your success? • How will employment with us contribute to your career plans? • What do you expect from a job? • What are your career objectives - short and long term? • This job is a total change from previous employment. How does it fit your career goals? • What are your location preferences?
  • 25. QUESTIONS ABOUT SCHOOL EDUCATION • How does your education relate to this position (or how does your education prepare you for this position)? • What activities did you engage in at college? • What classes did you like most in college? Least? Why? • Why did you decide to go to _______________ college? • Why did you choose your particular specialisation? • Describe your academic strengths and weaknesses? • What are your plans for continuing your education? • What career related skills do you possess as a result of your academic preparation? • What have you read recently in your field?
  • 26. PREVIOUS EXPERIENCE QUESTIONS • What have you learned from your past jobs? • How often, and in what way, did you communicate with your subordinates and superiors? • What were the biggest pressures on your last job? • What challenges did you face in your last job and how did you overcome them? • What were some of your biggest achievements in your last job? • How did your job description for your last job change while you held it? • What specific skills acquired or used in previous jobs relate to this position? • How does your previous experience relate to this position? • Why did you leave your last job? • What did you like most/least about your last job? • Whom may we contact for references?
  • 27. QUESTIONS SPECIFIC TO THE COMPANY/JOB • Why should we hire you? • Why do you want to work here? • What do you know about this organization? • What salary do you expect? • Why do you think you would like this type of position? Company? • What kind of boss do you like to work for? • How long do you intend to stay here? • What do you think determines a person's progress in an organization? • What interests you about our product or service? How would you improve it? • What do you think would be your greatest contribution to our operation? • How do you solve problems? • When can you start to work? • Can you travel overnight?
  • 28. 10 Very Quick TIPS • Research • 10- 15 Minutes before arrive • Dress the part • 2-3 additional bio data (color) • Expect the unexpected questions • Firm handshake (body language) • Sit/Stand/ Eye Contact • English/ Language/Voice/Tone • Mail the thanking letter
  • 29. welcome for the presentation “Global Skills Which Magnify My Personality”
  • 30. “Global Skills Which Magnify My Personality” Dr. M M Bagali, PhD Brand Ambassador, Asian HR Board, India
  • 31. Preparing for the Future: Employer Perspectives on Work Readiness Global Skills
  • 32. What skills employers see in students which are vital for success
  • 33. Corporate want with these stuff…. • Smart • Class • Energetic • Quality • Innovator • Excellent • Talent • Effective • Performance • Results • Best / Good • Master………
  • 34. 3A • Ability to work at global level • Assertiveness in decision making • Adaptability with global business
  • 35. 3B • Best in my work • Bright in my ideas • Beautiful in my behavior
  • 36. 3C • Creative at my workplace • Communication with all • Curiosity in thinking
  • 38. 3D • Decision making at workplace • Daring in business • Defining standards
  • 40. 3E • Eagerness in learning • Effectiveness at work • Efficient in approach
  • 41. F G H I J K L M N O P Q R S T U V W X Y Z
  • 42. Needed Skills for Personality Development
  • 43. Sense-making The ability to determine the deeper meaning or significance of what is being expressed in business
  • 44. Social intelligence Ability to connect to and stimulate reactions and desired interactions
  • 45. Novel and adaptive thinking Proficiency at thinking and coming up with solutions and responses beyond rule- based
  • 46. Cross-cultural competency The ability to operate in different cultural settings
  • 47. Design mind-set Ability to represent and develop tasks and manage company
  • 48. Virtual collaboration Ability to work productively, drive engagement and demonstrate presence as a member of a team
  • 49. Managerial Skills for Personality Development
  • 50. 50
  • 51. 51
  • 52. Displays Honesty Displays Honesty and and Integrity Integrity • Shows concern and consideration for others • Is trustworthy • Demonstrates optimism • Is assertive • Inspires and motivates others • Deals well with ambiguity • Is decisive Focuses on results
  • 53. Solves Problems and Solves Problems and Analyzes Analyzes Issues Issues • Takes initiative • Is organized and good at planning • Innovates • Wants to tackle challenges • Develops strategic perspective • Acts independently • Has technical expertise • Communicates powerfully and broadly
  • 54. Practices Self Developme nt Practices Self-Development • Is open to others' ideas • Respects others • Displays honesty and integrity • Inspires and motivates others • Takes initiative • Is willing to take risks and challenge the status quo
  • 55. Establishe s Goals Establishes Goals • Inspires and motivates others • Gains the suppose of others • Develops strategic perspective • Champions change • Is decisive • Has technical and business expertise • Focuses on results
  • 56. Exhibits Exhibits Technical/ Profession al Expertise Technical/Professional Expertise • Solves problems and analyzes issues • Builds relationships and networks • Communicates powerfully and broadly • Pursues excellence • Displays honesty and integrity • Acts in the team's best interest
  • 57. nnovates Innovates • Is willing to take risks and challenge the status quo • Supports others in risk taking • Solves problems and analyzes issues • Learns quickly from success and failure • Develops strategic perspective • Takes initiative
  • 58. Focuses Focuses on Results on Results • Is organized and good at planning • Displays honesty and integrity • Sees desired results clearly • Establishes stretch goals • Is personally accountable • Is quick to act • Creates a high-performance team
  • 59. Takes nitiatives Takes Initiative • Emphasizes speed • Is organized and good at planning • Champions others • Deals well with ambiguity • Inspires and motivates others • Establishes stretch goals • Displays honesty and integrity
  • 60. Communica tes Communicates Powerfully Powerfully nd Broadly and Broadly • Inspires and motivates others • Develops strategic perspective • Establishes stretch goals • Deals effectively with the outside world • Is trustworthy • Translates messages for clarity • Solves problems and analyzes issues • Takes initiative
  • 61. Builds Relationshi ps Builds Relationships • Collaborates and fosters teamwork • Displays honesty and integrity • Communicates powerfully and broadly • Provides rewards and recognition • Practices inclusion and values diversity • Demonstrates optimism • Practices self-development
  • 62. Collaborate s and Collaborates and Fosters Teamwork Fosters Teamwork • Is trustworthy • Practices inclusion and values diversity • Develops strategic perspective • Establishes stretch goals • Communicates powerfully and broadly • Displays honesty and integrity • Inspires and motivates others
  • 63. Champions change Champions change • Inspires and motivates others • Builds relationships and networks • Develops others • Provides rewards and recognition • Practices inclusion and values diversity • Focuses on results • Develops strategic perspective
  • 64. Inspires and Motivates others Inspires and Motivates others • Connects emotionally with others • Exhibits clear vision and direction • Communicates powerfully and broadly • Collaborates and fosters teamwork • Nurtures innovation • Is a strong role model
  • 65. Develops others Develops others • Practices self-development • Shows concern and consideration for others • Practices inclusion and values diversity • Develops strategic perspective • Provides effective feedback and development • Inspires and motivates others • Provides rewards and recognition • Displays honesty and integrity
  • 66. Develops Strategic Develops Strategic Perspective Perspective • Focuses on customers • Solves problems and analyzes issues • Communicates powerfully and broadly • Establishes stretch goals • Demonstrates business acumen • Champions change • Inspires and motivates others
  • 67. Connects the Group to the Connects the Group outside world to the outside world • Develops broad perspective • Develops strategic perspective • Inspires and motivates others • Has strong interpersonal skills • Takes initiative • Gathers and assimilates information • Champions change • Communicates powerfully and broadly
  • 68. Last tips • Setting goals with positive self expectation • Aligning personal goals with organizational goals • Improve quality of Interpersonal Transactions • Communicating effectively with employees & team members • Ways of handling differing views or disagreements at the workplace • Finding ways of solving problems arising day to day in the organization • Managing emotions while taking productive decisions • Prioritizing situations to keep a stable work-life balance
  • 69. Any questions or comments about the presentation can be sent to sanbag@rediffmail.com / sanbagsanbag@rediffmail.com