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Solvency II
A Practical Way of Delivery
Gain-Line & Solvency II

          Solvency II is the biggest ever exercise in bringing together insurers and re-insurers under one
                                                  regulatory regime

      •   Solvency II is a set of principles and guidelines leading to best practice in risk management;
                                                      Solvency II Programme
      •   It is an Enterprise wide initiative that will impact all areas of the business;
      •   Early adopters are helping Lloyd’s and the FSA set the bar for what is required in the market;
      •   We can’t give you ‘The Answer’, but only a framework to help provide ‘An Answer’ based on decisions your
          business need to make;
      •   Numerous approaches are being adopted across the market and it is not a case of ‘one size fits all’;
      •   Resources will be scarce and the deadline is unlikely to move;
      •   The range and diversity of insurance operations means that a Solvency II solution will vary from company to
          company;
      •   The eventual solution in each case will require a detailed initial assessment and a range of inputs from a number
          of different disciplines.

      •                              The Gain-Line Consortium
      • Gain-Line is a consortium of companies formed specifically to provide clients with focused Solvency II expertise
        and resources;
      • The details of the consortium members are contained within the Appendix.

Slide 2
Stakeholder Requirements

           There are many stakeholders with differing priorities that need to be integral to the Solvency II
                                                    Programme


                                               Solvency II Programme
                                           Key Objectives:-
           CA                      CIO     Chief Actuary – centralised and consistent modelling approach for all
                                             actuarial users for realistic ‘what-if’ and scenario planning;

                         CEO
                                            Chief Risk Officer – enterprise wide consistent risk management standards
                                             and transparent risk modelling approach;
                                           Chief Information Officer – robust IT governance with scalable modelling
          CRO                      CFO       tools and techniques, with consistent approach to data controls and
                                             architecture;


   Chief Financial Officer – faster reporting timetable with consistent approach to financial and management
          information;
   Chief Executive Officer – enhanced business performance through risk based decision making and efficient
          allocation of capital.



Slide 3
Solvency II Components

      Programmes will be challenged to align a variety of different functions as Solvency II will impact all
                                          elements of the Business

                                                                                             Governance & Oversight
                                                                    Governance,
                                                                 Compliance & Comms     Documentation, Comms & Training


                                                                                                External Reporting

                                                                                                 Standard Formula
          Solvency II Programme
                                  (including Programme Office)




                                                                   Balance Sheet &            Portfolio Management
                                                                       Portfolio
                                                                    Management                  Calculation Kernel

                                                                                               Technical Provisions

                                                                                        Assets & Asset Liability Management


                                                                                         Internal Model/Risk Management
                                                                   Risk Management
                                                                                               ORSA & the 6 Tests


                                                                                            Data Quality & Governance
                                                                      Systems &
                                                                                            Solvency II Data Repository
                                                                         Data
Slide 4                                                                                       IT Systems & Processes
ERM under Solvency II

                                                Key Solvency II Principles


      • Clear responsibility at senior level for risk management ensuring its use in managing the business, including
               Solvency II Programme

          influence on key decisions;

      • Full integration of risk and capital management – must be embedded sufficiently to pass the Use Test;

      • The ORSA is an integral part of managing the business against the chosen strategy and strategic decision

          making;

      • Risk appetite is clearly articulated and widely understood as the parameters to manage the business –

          changes are proactive and based upon the risk and capital framework;

      • The risk and capital framework is clearly documented and evidenced in advance of its use.




Slide 5
The Risk Management Framework

   ERM Framework Elements                                “Systemic” / Interdependent Risk                             Scenario Analysis
                                                                                                                   Contingency Planning
                                                                                                                   - Operational
   Governance                                            Governance           E.g.:                                - Market changing events
   • Accountability                                      Risks & Controls     Financial markets risk
               - 1st line: Line Management
                                                         Review & Assurance   Currency fluctuations                Emerging Risk Management
               - 2nd line: Review & Challenge
               - 3rd line: Independent assurance /
                                                         Quantification       Market changing events               Linkage to Strategy
                  challenge
   • Structure
   • Decision making (inc. Delegation)

   Risks & Controls
   • Identification & Assessment                               Regulatory Risk
   • Systems & controls i.e.:                            Governance
                  • Policy and approach                  Risks & Controls & Capital Risk
                  • Core processes & systems                     Group
                                                         Review & Assurance
                  • Risk appetite set                         Governance
                                                              Risks & Controls
                                                                             Liquidity Risk
   Review & Assurance                                    Quantification
   • MI / KPI’s
                                                              Review & Assurance
                                                                    Governance                                                                 Regularly           Disclosure
                                                              Quantification Operational      Risk                                             updated,
   • Scenario analysis & stress testing                             Risks & Controls
   • Review & challenge
   • Independent assurance
                                                                    Review & Assurance
                                                                          Governance                                                             clearly               &
                                                                      Risks & Controls
   Quantification
                                                                                      Market Risk
                                                                  Quantification Assurance
                                                                      Review &
                                                                                                                                              documented           Reporting
   • Base Level (solvency / regulatory)                                     Governance
   • Economic                                                               Risks & Controls
                                                                      Quantification
   • Stress testing / tolerance levels                                                       Credit Risk
                                                                            Review & Assurance
   • Continually refined risk appetite                                            Governance
                                                                                  Risks & Controls
                                                                            Quantification
                                                                                               Insurance
                                                                                  Review & Assurance
                                                                                                            Risk
                                                                                       Governance
                                                                                       Risks & Controls
                                                                                  Quantification
                                                                                       Review & Assurance

                                                                                      Quantification




                    Pillar 1                                                                Pillar 2                                                       Pillar 3
          MCR, SCR Capital Model etc                                               ORSA & Supervisory Review                                      Disclosure & Market Discipline




Slide 6
Project QA & Review

          In our experience, it is often prudent to perform an independent programme/project assurance
                        review to ensure the programme/project is still on target to deliver

      The main areas of the review are as follows:- II Programme
                                           Solvency


             •   How the programme/project is being undertaken?
                   – We will review whether your programme/project is being appropriately and effectively governed
                      and managed.


             •   What the programme/project is doing?
                   – We will review the scope and approach across the programme/project to ensure that they are
                      appropriate and aligned with the direction of the market and our interpretation of the Directive.


      The key objectives of this programme/project review will be to:-
      • Comment on and challenge the strategic decisions and approaches being taken within the programme/project;
      • Identify where there are weaknesses in, and improvement opportunities for, the overall programme/project;
      • Provide advice and recommendations on how to remedy problems and make improvements.


Slide 7
Project QA & Review Approach

                                     The approach is defined in two, distinct phases


      Phase I – Initial Analysis Phase (1-2 weeks dependent upon the size and complexity of the programme/project)
                                                Solvency II Programme
            •    Desk based review of the programme/project documentation and face-to-face interviews with the key
                 members of the programme/project. The focus will be on the overall programme/project, particularly
                 the scope and approach to structure and resourcing. At the end of this stage, the initial observations
                 will be discussed with your key programme/project members and highlight areas where we think
                 improvements or changes may be required. Deliverable : Initial Findings Report


      Phase II – Review and Challenge Phase (2-6 weeks dependent upon the size and complexity of the programme/project)
            •    Based on Phase I, we will sit down with the key members of your programme/project and agree specific
                 areas where we believe Phase II should be focused. We will jointly decide whether we continue on a
                 more generic review or whether to focus in on some specific areas. During this Phase, we will interview
                 workstream leads and hold workshops to get a better understanding of the approach the
                 programme/project is taking. Where we identify specific areas where improvements could be made, we
                 will refer to our existing network of Solvency II experts to ensure best practice is being adhered to.
                 Deliverable : Detailed Recommendations Report
Slide 8
The Gain-line Consortium
  Member Companies
Magellan Consultancy Services

      Magellan are an independent management consultancy focussing on programme management and
                                           project delivery

     Magellan’s Proposition is based on deep Project & Programme Management skills within this
     sector:-
           •   Specific Insurance experience (client references are available);

           •   Extensive Project & Programme Management experience within this environment with the
               Management Team coming from Big-4 consultancies and senior operational roles within industry;

           •   A wide range of programme services, including strategy definition, project and programme
               management, project delivery and QA;

           •   An innovative approach to delivering programme services;

           •   A collaborative approach to project delivery which has delivered in excess of £30m of savings in the
               programmes we have worked on with our clients.
                                                                                      Phase 0                                              Phase 1                                   Phase 2                                    Phase 3                                   Phase 4
                                                                                    'Discovery'                                          'Initiation'                               'Analysis'                              'Implementation'                            'Realisation'
                                                                                      Initial Feasibility                             Planning and Definition                    Detailed Planning and                         'Go-Live' and Roll-out                     Benefits Realisation
                                                                                                                                                                                        Design                                                                               and Review
                                                                                                  High Level Planning                      Initial Implementation Planning          Detailed mplementation Planning                          Detailed Training Plans            Benefits Realisation Plan
                                                                                           Initial Cost Benefit Analysis                           Stage 1 Business Case                     Stage 2 Business Case                                 Roll-out Strategy         Post Implementation Review



                                                                                  Recommendation Report                                Operational Review                                     'To-Be' Operational Design                                                  Benefits Tracking
                                                                                               Initial Process Analysis                                   Process Review                 Define Controls and Checks                   Implement 'To-Be' Processess
                                                                                                                                                                                                                                                                                          BAU Handover
                                                                                    High Level Process Documentation                           Project Initiation Document
                                                                                                                                                                                                                                                                                    Future Training Plans
                                                                                                                                   Risks, Assumptions, Issues, Dependencies
                                                                                                                                                                                                        Operational Risk Assessments
                                                                                                                                                                              High Level Operational Risk Assessment           Detailed Operational Risk Assessment


                                                                                              Initial Technical Review              Technical Requirements                    Detailed Systems Design                          Testing and Roll-Out                     Technology Strategy
                                                                                                                                       Techni cal Requirements Document                 Techni cal Design Document                                 Testing Strategy            Define Technical Strategy
                                                                                                                                           Define Technical Specifications                                              Systems Pilot                                       Review Systems Performance

                                                                                                                                           Define Workflow Requirements
                                                                                                                                                                                          Define Systems Interfaces                        Implement Final Solution


                                                                                       Review Organisation Structures                Organisational Review                                                   'To-Be' Organisational Design                                 People Strategy
                                                                                                                                                    Analyse FTE numbers              Define Roles and Resposibilities                 Recruit/Re-organise Key Staff                      People Strategy

                                                                                                                                                   Review Staff Locations                 Communications Plan and Execution                                                  Ongoing Review of Structure

                                                                                                                                                                                High Level Staff/Union Consultations              Detailed Staff/Union Consultations


                                                                                                                           Supplier Selection / Evaluation                       Define Contractuals                         Service Level Agreements                  Supplier Review Strategy
                                                                                                Initial Supplier Review                         Detailed Supplier Analysis                    Supplier Due Diligence                          Agree Service Levels                Supplier Review Forum

                                                                                                                                                     Reference Site Visits            Create Contractual Framework                         Define MI Requirements                Agree Escalation Routes


                                                                                                                                                                                        Agree Terms and Conditions                     Business Continuity Planning




Slide 10
JMR

       JMR are an independent software services and solutions company that has been providing quality
                                      technical resource for 20 years

     JMR’s Proposition is based on the provision of experienced technical resource who have skills
     within this sector:-
           •   Specific Insurance experience (client references are available);

           •   Extensive analysis, design and modelling skills within this environment having delivered individual
               assignments and fixed price projects for data migration;

           •   A strong network of associates that that can join a team to deliver specific assignments;

           •   Willing to work on flexible commercial models;

           •   A collaborative approach to project delivery with a ‘can do’ attitude;

           •   A strong focus on clients requirements and delivery.




Slide 11
Hillway Consulting

      Hillway Consulting is an independent organisation focusing on operational and management issues
                                       in the London insurance market

     Hillway Consulting has:-
           •   Over 30 years experience in the London Insurance market;

           •   Operational and management experience in both active and run-off environments with particular
               knowledge of underwriting, claims and reinsurance operations;

           •   Experience at Board Level in regulated environments and in working with regulators;

           •   Excellent network and contacts within the UK and overseas;

           •   First hand experience of capital markets, risk and capital modelling;

           •   Experience in corporate formations, restructuring and M&A in both the direct and reinsurance
               markets.




Slide 12
CirclePeople

           Circle People are a boutique executive search firm operating across the FS Risk Management
                                                    community

     Summary
             •   Key sectors; Insurance, Retail Banking, Investment Banking and Big 4 Consulting and Strategy;

             •   Market discipline; Credit, Market and Operational Risk, Solvency II, Liquidity & Capital Management,
                 Basel II, Economic Capital, Quantitative and Risk Strategy;

             •   We typically place Senior Managers, Directors, Programme Directors & Managers, Head’s of and
                 Project Managers;

             •   We operate a search methodology whether working contingently or retained supported by a
                 dedicated research function providing detailed market mapping and ensuring we stay in regular contact
                 with our candidate community/key people.




Slide 13
End of Presentation

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Solvency II - Programme Assurance

  • 1. Solvency II A Practical Way of Delivery
  • 2. Gain-Line & Solvency II Solvency II is the biggest ever exercise in bringing together insurers and re-insurers under one regulatory regime • Solvency II is a set of principles and guidelines leading to best practice in risk management; Solvency II Programme • It is an Enterprise wide initiative that will impact all areas of the business; • Early adopters are helping Lloyd’s and the FSA set the bar for what is required in the market; • We can’t give you ‘The Answer’, but only a framework to help provide ‘An Answer’ based on decisions your business need to make; • Numerous approaches are being adopted across the market and it is not a case of ‘one size fits all’; • Resources will be scarce and the deadline is unlikely to move; • The range and diversity of insurance operations means that a Solvency II solution will vary from company to company; • The eventual solution in each case will require a detailed initial assessment and a range of inputs from a number of different disciplines. • The Gain-Line Consortium • Gain-Line is a consortium of companies formed specifically to provide clients with focused Solvency II expertise and resources; • The details of the consortium members are contained within the Appendix. Slide 2
  • 3. Stakeholder Requirements There are many stakeholders with differing priorities that need to be integral to the Solvency II Programme Solvency II Programme Key Objectives:- CA CIO Chief Actuary – centralised and consistent modelling approach for all actuarial users for realistic ‘what-if’ and scenario planning; CEO Chief Risk Officer – enterprise wide consistent risk management standards and transparent risk modelling approach; Chief Information Officer – robust IT governance with scalable modelling CRO CFO tools and techniques, with consistent approach to data controls and architecture; Chief Financial Officer – faster reporting timetable with consistent approach to financial and management information; Chief Executive Officer – enhanced business performance through risk based decision making and efficient allocation of capital. Slide 3
  • 4. Solvency II Components Programmes will be challenged to align a variety of different functions as Solvency II will impact all elements of the Business Governance & Oversight Governance, Compliance & Comms Documentation, Comms & Training External Reporting Standard Formula Solvency II Programme (including Programme Office) Balance Sheet & Portfolio Management Portfolio Management Calculation Kernel Technical Provisions Assets & Asset Liability Management Internal Model/Risk Management Risk Management ORSA & the 6 Tests Data Quality & Governance Systems & Solvency II Data Repository Data Slide 4 IT Systems & Processes
  • 5. ERM under Solvency II Key Solvency II Principles • Clear responsibility at senior level for risk management ensuring its use in managing the business, including Solvency II Programme influence on key decisions; • Full integration of risk and capital management – must be embedded sufficiently to pass the Use Test; • The ORSA is an integral part of managing the business against the chosen strategy and strategic decision making; • Risk appetite is clearly articulated and widely understood as the parameters to manage the business – changes are proactive and based upon the risk and capital framework; • The risk and capital framework is clearly documented and evidenced in advance of its use. Slide 5
  • 6. The Risk Management Framework ERM Framework Elements “Systemic” / Interdependent Risk Scenario Analysis Contingency Planning - Operational Governance Governance E.g.: - Market changing events • Accountability Risks & Controls Financial markets risk - 1st line: Line Management Review & Assurance Currency fluctuations Emerging Risk Management - 2nd line: Review & Challenge - 3rd line: Independent assurance / Quantification Market changing events Linkage to Strategy challenge • Structure • Decision making (inc. Delegation) Risks & Controls • Identification & Assessment Regulatory Risk • Systems & controls i.e.: Governance • Policy and approach Risks & Controls & Capital Risk • Core processes & systems Group Review & Assurance • Risk appetite set Governance Risks & Controls Liquidity Risk Review & Assurance Quantification • MI / KPI’s Review & Assurance Governance Regularly Disclosure Quantification Operational Risk updated, • Scenario analysis & stress testing Risks & Controls • Review & challenge • Independent assurance Review & Assurance Governance clearly & Risks & Controls Quantification Market Risk Quantification Assurance Review & documented Reporting • Base Level (solvency / regulatory) Governance • Economic Risks & Controls Quantification • Stress testing / tolerance levels Credit Risk Review & Assurance • Continually refined risk appetite Governance Risks & Controls Quantification Insurance Review & Assurance Risk Governance Risks & Controls Quantification Review & Assurance Quantification Pillar 1 Pillar 2 Pillar 3 MCR, SCR Capital Model etc ORSA & Supervisory Review Disclosure & Market Discipline Slide 6
  • 7. Project QA & Review In our experience, it is often prudent to perform an independent programme/project assurance review to ensure the programme/project is still on target to deliver The main areas of the review are as follows:- II Programme Solvency • How the programme/project is being undertaken? – We will review whether your programme/project is being appropriately and effectively governed and managed. • What the programme/project is doing? – We will review the scope and approach across the programme/project to ensure that they are appropriate and aligned with the direction of the market and our interpretation of the Directive. The key objectives of this programme/project review will be to:- • Comment on and challenge the strategic decisions and approaches being taken within the programme/project; • Identify where there are weaknesses in, and improvement opportunities for, the overall programme/project; • Provide advice and recommendations on how to remedy problems and make improvements. Slide 7
  • 8. Project QA & Review Approach The approach is defined in two, distinct phases Phase I – Initial Analysis Phase (1-2 weeks dependent upon the size and complexity of the programme/project) Solvency II Programme • Desk based review of the programme/project documentation and face-to-face interviews with the key members of the programme/project. The focus will be on the overall programme/project, particularly the scope and approach to structure and resourcing. At the end of this stage, the initial observations will be discussed with your key programme/project members and highlight areas where we think improvements or changes may be required. Deliverable : Initial Findings Report Phase II – Review and Challenge Phase (2-6 weeks dependent upon the size and complexity of the programme/project) • Based on Phase I, we will sit down with the key members of your programme/project and agree specific areas where we believe Phase II should be focused. We will jointly decide whether we continue on a more generic review or whether to focus in on some specific areas. During this Phase, we will interview workstream leads and hold workshops to get a better understanding of the approach the programme/project is taking. Where we identify specific areas where improvements could be made, we will refer to our existing network of Solvency II experts to ensure best practice is being adhered to. Deliverable : Detailed Recommendations Report Slide 8
  • 9. The Gain-line Consortium Member Companies
  • 10. Magellan Consultancy Services Magellan are an independent management consultancy focussing on programme management and project delivery Magellan’s Proposition is based on deep Project & Programme Management skills within this sector:- • Specific Insurance experience (client references are available); • Extensive Project & Programme Management experience within this environment with the Management Team coming from Big-4 consultancies and senior operational roles within industry; • A wide range of programme services, including strategy definition, project and programme management, project delivery and QA; • An innovative approach to delivering programme services; • A collaborative approach to project delivery which has delivered in excess of £30m of savings in the programmes we have worked on with our clients. Phase 0 Phase 1 Phase 2 Phase 3 Phase 4 'Discovery' 'Initiation' 'Analysis' 'Implementation' 'Realisation' Initial Feasibility Planning and Definition Detailed Planning and 'Go-Live' and Roll-out Benefits Realisation Design and Review High Level Planning Initial Implementation Planning Detailed mplementation Planning Detailed Training Plans Benefits Realisation Plan Initial Cost Benefit Analysis Stage 1 Business Case Stage 2 Business Case Roll-out Strategy Post Implementation Review Recommendation Report Operational Review 'To-Be' Operational Design Benefits Tracking Initial Process Analysis Process Review Define Controls and Checks Implement 'To-Be' Processess BAU Handover High Level Process Documentation Project Initiation Document Future Training Plans Risks, Assumptions, Issues, Dependencies Operational Risk Assessments High Level Operational Risk Assessment Detailed Operational Risk Assessment Initial Technical Review Technical Requirements Detailed Systems Design Testing and Roll-Out Technology Strategy Techni cal Requirements Document Techni cal Design Document Testing Strategy Define Technical Strategy Define Technical Specifications Systems Pilot Review Systems Performance Define Workflow Requirements Define Systems Interfaces Implement Final Solution Review Organisation Structures Organisational Review 'To-Be' Organisational Design People Strategy Analyse FTE numbers Define Roles and Resposibilities Recruit/Re-organise Key Staff People Strategy Review Staff Locations Communications Plan and Execution Ongoing Review of Structure High Level Staff/Union Consultations Detailed Staff/Union Consultations Supplier Selection / Evaluation Define Contractuals Service Level Agreements Supplier Review Strategy Initial Supplier Review Detailed Supplier Analysis Supplier Due Diligence Agree Service Levels Supplier Review Forum Reference Site Visits Create Contractual Framework Define MI Requirements Agree Escalation Routes Agree Terms and Conditions Business Continuity Planning Slide 10
  • 11. JMR JMR are an independent software services and solutions company that has been providing quality technical resource for 20 years JMR’s Proposition is based on the provision of experienced technical resource who have skills within this sector:- • Specific Insurance experience (client references are available); • Extensive analysis, design and modelling skills within this environment having delivered individual assignments and fixed price projects for data migration; • A strong network of associates that that can join a team to deliver specific assignments; • Willing to work on flexible commercial models; • A collaborative approach to project delivery with a ‘can do’ attitude; • A strong focus on clients requirements and delivery. Slide 11
  • 12. Hillway Consulting Hillway Consulting is an independent organisation focusing on operational and management issues in the London insurance market Hillway Consulting has:- • Over 30 years experience in the London Insurance market; • Operational and management experience in both active and run-off environments with particular knowledge of underwriting, claims and reinsurance operations; • Experience at Board Level in regulated environments and in working with regulators; • Excellent network and contacts within the UK and overseas; • First hand experience of capital markets, risk and capital modelling; • Experience in corporate formations, restructuring and M&A in both the direct and reinsurance markets. Slide 12
  • 13. CirclePeople Circle People are a boutique executive search firm operating across the FS Risk Management community Summary • Key sectors; Insurance, Retail Banking, Investment Banking and Big 4 Consulting and Strategy; • Market discipline; Credit, Market and Operational Risk, Solvency II, Liquidity & Capital Management, Basel II, Economic Capital, Quantitative and Risk Strategy; • We typically place Senior Managers, Directors, Programme Directors & Managers, Head’s of and Project Managers; • We operate a search methodology whether working contingently or retained supported by a dedicated research function providing detailed market mapping and ensuring we stay in regular contact with our candidate community/key people. Slide 13