The usability test report summarizes testing of a website designed to provide college students with information about managing their finances. Three participants completed tasks on the website and provided feedback. Test findings showed that participants found the site easy to navigate and would recommend it, but suggested slowing transitions between pages and making some content sections longer. The report recommends final revisions based on this user feedback to improve the accessibility and design of the financial website.

1. USABILITY TEST
REPORT
College Finances Website
Prepared for: English 2311-007
Dr. Susan Rauch
Prepared by: G6S007S17
April 24, 2017

2. 2|
Table of Contents
01 02 03
04 05
page page
page
page
Introduction/Summary TestObjectives Methods
ResultsandFindings
Recommendations
/Conclusion
page

3. 3|
Introduction/Summary
Our website was designed to provide helpful information to college
students regarding finances and the ability to manage them
efficiently while in college.
01 Introduction/Summary

4. 4|
Usability Test Plan
Test Event Summary
A usability test was completed with
hopes of receiving feedback in order
to make our website as best and
helpful as it could be; also, we
completed this usability test to see how
well our participants could complete a
task using the website that was
designed.
During the usability testing, the
participants were given a certain task
scenario and then were asked to
complete a list of tasks.
01 Introduction/Summary
G6S007S17' ' ' ' ' ' ' '
!
What’s!being!tested?!What!are!
the!business!and!experience!
goals!of!the!product?!
What!are!the!goals!of!the!
usability!test?!What!specific!
questions!will!be!answered?!
What!hypotheses!will!be!tested?!
:
How!many!participants!will!be!
recruited?!What!are!their!key!
characteristics?!
:
What!are!the!test!tasks?! Who!is!involved!in!the!test!and!
what!are!their!responsibilities?!
!
!
Why!are!we!doing!this!test?!
What!are!the!benefits?!What!are!
the!risks!of!not!testing?!
What!equipment!is!required?!
How!will!you!record!the!data?!
Where!and!when!will!the!test!
take!place?!When!and!how!will!
the!results!be!shared?!
Introduction/!
Signature!of!
Consent!forms!
Pre!
Survey!!
(3!mins)!
Setting!up!
video/!
note!pad!
for!test!!
(2!min)!
Test!
application!
(5!mins)!
Post!
Survey!
(4!mins)!
End!session!
and!upload!
results!to!
group!wiki!

5. 5|
Usability Test
02 Test Objectives
Test
Objectives
Video Recording
Pre Survey Observations/Notes
Post Survey

6. 6|
Methods
Testing
environment and
equipment.
The testing was done in the
Texas Tech library lobby. The
equipment used were two lap
tops, a note pad, the consent
forms, and the pre and post
test surveys. One lap top
was used for the participants
to view the website, while the
other lap top recorded facial
expressions and audio.
03 Test Methods
Tasks & Scenarios
Our scenario was that you
are student who has just
checked their bank account
and see you have spent
money on things that are
not needed. You look up
ways to save money and
stumble upon our website.
The tasks was to help
students to find a way to
save money in college to
reduce stress and enjoy
their experience more.

7. 7|
Usability Test
The test section was used by
recording the audio and
visual expression of the
participants as they looked
through our website making
comments they liked and or
disliked about out work. Due
to time, we tested three
people.
03 Test Methods
Test Session

8. 8|
Methods
We completed out testing onApril
18, 2017. They were all chosen
random. Before starting the test
we gave each person a short
description of the study while they
filled out a consent form and a
pre-test about their age, biggest
stress factor in college, where
majority of their money goes, and
if they would be interested in a
website about college finances.
We had a total of three
participants, 2 females and 1
male, they were all between the
ages of 20-23.
Participants
Each session lasted about 5
minutes. We explained the study
and each person looked through
the website, making comments
out loud while they were being
recorded. When they were
finished they completed a post-
test that asked their comments
and suggestions.
03 Test Methods
Context of Test

9. 9|
Testing and
Event: Results
and Findings g
- 100% found our website easy to
navigate
- 100% said they would
recommend this website to
someone else
- 33.33% said we should make 3
separate links for the steps
- 33.33% said we should make our
slide pictures longer
- 66.7% rated our website good
while 33.33% rated it excellent
04 Results and Findings

10. 10|
User Feedback
Our feedback from our usability test was focused on editorial details rather than
content.
Spacing
Listing the 3 main points on their own individual page rather than at the bottom of the
survey results
Transitions
Our most frequent recommendation was to slow our speed of transitions between
survey results so readers are able to view them comfortably
Accessibility
One of our participants suggested we link each topic to their respective instructions
04 Results and Findings

11. 11|
Recommendations/
Conclusion
Our usability testing and research provided evidence that users prefer to
have access to a website compared to having a physical copy of a
brochure, pamphlet, etc. As technology is becoming more and more
prominent in our society today, it would be more ideal to provide our users
with a website with helpful information. This website would be helpful for
college students who are struggling with finances and managing them
efficiently.
Our next steps are to make any final revisions to our website based on the
feedback that was received from our users.
Contact Information
Please contact our team if you would like to discuss the design of our
website or the results from our usability test plan that was conducted. You
may contact us at
karleigh.reeves@ttu.edu
caitlyn.murray@ttu.edu
rayven.covington@ttu.edu.
05 Recommendations/Conclusion