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Art & Science: Creativity vs. Data 
# F U T U R EM 
Robert Davis 
@heyrobertdavis 
EVP, Strategy 
PJA Advertising + 
Marketing 
Brendan Stephens 
@brendanstephen 
Creative Director 
Zipcar 
Millie Park 
@milliepark 
Sr. Director, Commerce 
& Community 
Zipcar 
Moderator: 
Tom Simons 
Chairman 
PARTNERS+simons
Art vs. Science 
(No, Science vs. Art) 
# F U T U R EM 
MILLIE PARK + BRENDAN STEPHENS 
ZIPCAR
Members respond positively to promotion “heavy” copy* 
#FUTUREM 
Promo “light” Promo “heavy” 
SUBJECT LINE: Want two days of free 
driving, Caitlin? We’ve got the deets. 
SUBJECT LINE: Our 40% off promotion 
extended just for you, Caitlin! 
 The promo heavy subject line and body copy resulted in: 
– 30% lift in unique click through rate 
– 300%+ lift in revenue per 1,000 emails sent 
 …which amounts to a lot of moolah. 
*Caution: use sparingly. 
SUBJECT LINE AND COPY TEST // 5 for 3
SUBJECT LINE AND COPY TEST // $29 Overnight 
Sometimes it’s okay to stray from formula. 
(We even did math.) 
#FUTUREM 
Got a late night, Kristen? Keep you Zipcar 6pm-8:30am for just $29+ tax. 
Starry, starry nights for just $29+ tax, Kristen. 
Working late, Kristen? Book your ride home for $29 + tax. 
Got a late night, Kristen? Keep you Zipcar 6pm-8:30am for just $29+ tax. 
These savings are written in the stars, Kristen. 
Relax, Kristen we got your ride covered for $29+ tax. 
WINNING SUBJECT LINE: Want a Zipcar for just $2/hour, Kristen? 
 Unique open rate: 36% lift from average 
 Unique click through rate: 69% lift from average 
 Revenue: 172% lift from average
IMAGE TEST // Refer a Friend Promotion 
Believe it or not, we’re not all about cars. 
#FUTUREM
IMAGE TEST // Refer a Friend Promotion 
We’re more about our members. 
#FUTUREM
IMAGE TEST // Airport Expansion Promotion 
We can imagine the scenario. 
#FUTUREM
IMAGE TEST // Airport Expansion Promotion 
Humor goes a long way. 
#FUTUREM
Creativity & Data 
#FUTUREM 
# F U T U R EM 
ROBERT DAVIS, PJA ADVERTISING + MARKETING 
@heyrobertdavis
Range of engagement 
#FUTUREM 
Awesome! Uh… Everything sucks.
Data + creativity bell curve 
#FUTUREM 
There’s no 
good 
information. 
Here’s a 
bunch of 
data. 
Here’s a 
smart 
brief. 
Data says 
‘time to 
optimize.’ 
Let’s put 50 
headlines in 
the program.
The gap. 
#FUTUREM 
Hey, get 
with the 
program! 
Uh, what 
program is 
that?
#FUTUREM
#FUTUREM
#FUTUREM
Agency: MUH.TAY.ZIK | HOF.FER 
#FUTUREM
#FUTUREM
#FUTUREM
#FUTUREM
Agency: PJA 
#FUTUREM
Forging a new understanding. 
#FUTUREM 
Inspire with 
data 
Tell stories 
with data 
Drive performance 
with data

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FutureM 2014 - Art & Science: Creativity vs. Data

  • 1. Art & Science: Creativity vs. Data # F U T U R EM Robert Davis @heyrobertdavis EVP, Strategy PJA Advertising + Marketing Brendan Stephens @brendanstephen Creative Director Zipcar Millie Park @milliepark Sr. Director, Commerce & Community Zipcar Moderator: Tom Simons Chairman PARTNERS+simons
  • 2. Art vs. Science (No, Science vs. Art) # F U T U R EM MILLIE PARK + BRENDAN STEPHENS ZIPCAR
  • 3. Members respond positively to promotion “heavy” copy* #FUTUREM Promo “light” Promo “heavy” SUBJECT LINE: Want two days of free driving, Caitlin? We’ve got the deets. SUBJECT LINE: Our 40% off promotion extended just for you, Caitlin!  The promo heavy subject line and body copy resulted in: – 30% lift in unique click through rate – 300%+ lift in revenue per 1,000 emails sent  …which amounts to a lot of moolah. *Caution: use sparingly. SUBJECT LINE AND COPY TEST // 5 for 3
  • 4. SUBJECT LINE AND COPY TEST // $29 Overnight Sometimes it’s okay to stray from formula. (We even did math.) #FUTUREM Got a late night, Kristen? Keep you Zipcar 6pm-8:30am for just $29+ tax. Starry, starry nights for just $29+ tax, Kristen. Working late, Kristen? Book your ride home for $29 + tax. Got a late night, Kristen? Keep you Zipcar 6pm-8:30am for just $29+ tax. These savings are written in the stars, Kristen. Relax, Kristen we got your ride covered for $29+ tax. WINNING SUBJECT LINE: Want a Zipcar for just $2/hour, Kristen?  Unique open rate: 36% lift from average  Unique click through rate: 69% lift from average  Revenue: 172% lift from average
  • 5. IMAGE TEST // Refer a Friend Promotion Believe it or not, we’re not all about cars. #FUTUREM
  • 6. IMAGE TEST // Refer a Friend Promotion We’re more about our members. #FUTUREM
  • 7. IMAGE TEST // Airport Expansion Promotion We can imagine the scenario. #FUTUREM
  • 8. IMAGE TEST // Airport Expansion Promotion Humor goes a long way. #FUTUREM
  • 9. Creativity & Data #FUTUREM # F U T U R EM ROBERT DAVIS, PJA ADVERTISING + MARKETING @heyrobertdavis
  • 10. Range of engagement #FUTUREM Awesome! Uh… Everything sucks.
  • 11. Data + creativity bell curve #FUTUREM There’s no good information. Here’s a bunch of data. Here’s a smart brief. Data says ‘time to optimize.’ Let’s put 50 headlines in the program.
  • 12. The gap. #FUTUREM Hey, get with the program! Uh, what program is that?
  • 16. Agency: MUH.TAY.ZIK | HOF.FER #FUTUREM
  • 21. Forging a new understanding. #FUTUREM Inspire with data Tell stories with data Drive performance with data