Happy Employees will make Happy Client.
Happy Clients will bring more Business
Many Companies provide best support with facilities for employees to release stress so they can perform to achieved individual and team result
Zalora is one of those companies as share by pak Fransiscus Budi Pranata
1. Fransiscus Budi Pranata
CFO & Service Director, Zalora Indonesia
Fun
&
Happy
Corporate
–
Culture
for
Crea2vity
Case
Study
of
Zalora
2. About
me
Fransiscus
Budi
Pranata
CFO
&
Service
Director
Zalora
Indonesia
Before:
President
Director
of
Guinness
Beer,
Best
CFO
2013
by
Swa
Magazine
Master
of
Business
AdministraIon:
Newport
University,
USA
Bachelor
of
AccounIng,
University
of
Indonesia
www.zalora.co.id
Frans
Video
2
A culture you define in your organization will be implemented
By your team in their day to day activities & communication.
Deciding on a FUN and HAPPY culture has proven to increase
CREATIVITY in an organization. Find out how.
3. AGENDA
1. Who
we
are
2. Fun
&
Happy
Corporate
Culture
3. Photos
&
Videos
4. Q
&
A
4. • Southeast
Asia’s
largest
online
fashion
desInaIon
• Doubling
in
revenue
every
six
months.
• Bringing
the
“mall”
experience
to
customers
in
South
East
Asia
• CreaIng
the
world’s
largest
internet
plaUorm
outside
of
China
and
the
US.
• AcIve
in
more
than
100
countries.
4
Who
we
are
5. Where
we
are
• SINGAPORE
• HONG
KONG
• MALAYSIA
+
BRUNEI
• INDONESIA
• PHILIPPINES
• VIETNAM
• THAILAND
• AUSTRALIA*
• NEW
ZEALAND*
*
The
Iconic
5
ZALORA
Group
#1
COUNTRY
IN
TERMS
OF
GROWTH
#1
COUNTRY
IN
TERMS
OF
SIZE
#1
COUNTRY
IN
TERMS
OF
PEOPLE
#1
COUNTRY
IN
TERMS
OF
CULTURE
6. 800+ Brands on Zalora, 95% Sourced
Locally
Source: Company Information
7. 7
Culture
type
-‐
Zalorians
Fun
Open
Space
Posi2ve
Result
Oriented
Equal/
Fair
Customer
Centric
Recogni2on
Sharing
Par2cipa2on
Work
Hard
Play
Hard
Laugh
Hard
Average
Age
26
y.o.
Casual
Dress
:
Jeans,
T
Shirt
Innova2ve
Overseas
Graduates
Like
to
Mingle
Diverse
Culture
Love
Music
Internet
Savy
Fashionable
Like
jokes
1.5
yrs
Stay
Fast
Paced
8. 8
Fun
&
Happy
Corporate
Culture
Zcoop
Issue
Fish
Video
Zappos
Video
Zalora
Harlem
Video
Fish
Philosophy
Google
Video
Sophie
Paris
Fun
Culture
Happy
5
Apps
Starbucks
Relax
Culture
Zcoop
Issue
2
Zcoop
Issue
3
Zcoop
Issue
4
Zalora
Retreat
Zalora
Mission
FUN
Culture
Facebook
Video
Twiaer
Video
Rackspace
Video