In this webinar, you will learn: - Why should you get a Virtual Assistant from the Philippines? - Benefits of having a virtual assistant - Different specialties of virtual assistants and their standard 2015 rates - Tasks To Outsource to your virtual assistant (Some of those you never knew you can outsource!) - Free & paid tools that you can use with your virtual assistant - How and How Much To Pay your Virtual Assistant - Long Term Relationship for you and your virtual assistant - How and where to get a "super" virtual assistant

1. OUTSOURCING MASTERY
Work Less, Earn More

2. OUTSOURCING MASTERY
• 1. Working with Filipinos
• 2. How much to pay and how to pay
• 3. Training
• 4. Getting started
• 5. Relate-shionships and habits

3. YOU ARE ALREADY OUTSOURCING
Do you fix your own toilet? Car? Electricity? Build your own
house?

4. DELEGATE OR DROWN
iCEO mindset

5. LEVERAGE O.P.T.
You start with ONE person

6. WEALTH TAKES ENERGY -
OTHER PEOPLES ENERGY...
1. Use your strengths, and delegate your weaknesses
2. Give people a piece of the action - through profit and
revenue share (avoid equity if you can)
3. The word company means group of people
4. You should be creating a repeatable process that
produces a profit
“If I´m the cog in the
wheel, I´m the clog in
the wheel!”

7. WHAT CAN YOU SYSTEMIZE
IN YOUR BUSINESS RIGHT
NOW?
“If I´m the cog in the
wheel, I´m the clog in
the wheel!”

8. WHAT I OUTSOURCE• Communications (email, telephone, online chat, customer
ser.)
• Accounting (invoicing, travel bills, credit cards, PayPal)
• Article Writing (Research, Article Writing, Blog
Management)
• Webdesign (New designs, updates, changes, graphic
creation)
• Sales (Telemarketing, Newsletter, List building, Research)
• Online Store Management (Dropshipping, Logistics,
Payments)

9. SYMPHONY• Communications (email, telephone, online chat, customer
ser.)
• Accounting (invoicing, travel bills, credit cards, PayPal)
• Article Writing (Research, Article Writing, Blog
Management)
• Webdesign (New designs, updates, changes, graphic
creation)
• Sales (Telemarketing, Newsletter, List building, Research)
• Online Store Management (Dropshipping, Logistics,
Payments)

10. AUDIENCE• Communications (email, telephone, online chat, customer
ser.)
• Accounting (invoicing, travel bills, credit cards, PayPal)
• Article Writing (Research, Article Writing, Blog
Management)
• Webdesign (New designs, updates, changes, graphic
creation)
• Sales (Telemarketing, Newsletter, List building, Research)
• Online Store Management (Dropshipping, Logistics,
Payments)

11. PHILIPPINES
Why Philippines?

12. START DOING O.P.T. NOW!
There is a global talent pool and it´s available to you.
Most people think like employees remember....

13. PHILIPPINES
Why Philippines?

14. HONEST, LOYAL, GREAT
WORK
Enjoy Learning, Similar Culture, 1/20th of price, Grateful,
Polite
Friendly, Problem Solving Skills, Higher Education, Family

15. WHERE YOU CAN FIND VA´S
Craigslist, Sulit.ph, onlinejobs.ph

16. LEGAL THINGS
Employee Contracts, Holidays, Bonuses + + +

17. VA STRUCTURE
Jazz bands work most effectively in team´s of 4
that´s when they play the absolute best music!

18. HOME OFFICE OR
MANAGED?
We offer both at mroutsource.com

19. SKILL LEVEL OF VA´S
High and Low level P/VA´s

20. INSTANT OUTSOURCING
Digital Products

21. WHAT I OUTSOURCE• Communications (email, telephone, online chat, customer
ser.)
• Accounting (invoicing, travel bills, credit cards, PayPal)
• Article Writing (Research, Article Writing, Blog
Management)
• Webdesign (New designs, updates, changes, graphic
creation)
• Sales (Telemarketing, Newsletter, List building, Research)
• Online Store Management (Dropshipping, Logistics,
Payments)

22. 25 THINGS TO OUTSOURCE
25 Tasks to Outsource TODAY!
1. Email Management/Filtering
2. Setting up Autoresponders (Aweber, Mailchimp)
3. Booking appointments with clients
4. Following up with clients/customers (sending thank you and happy birthday emails)
5. Receptionist duties (answering occasional calls)
6. Calendar Management
7. File Management (organizing files using Dropbox etc)
8. Database building (eg. updating email or contact lists on your CRM)
9. Research on certain topics for blogposts, newsletters or others
10. Personal errands (purchasing gifts for loved ones / family members online)
11. Hotel and Flight Booking
12. Transcription (transcribing voicemail, video or audio, podcasts etc.)
13. Taking down minutes of meetings
14. Creating basic reports (reports on weekly tasks, deliverables, sales)
15. Preparing Slideshows (Powerpoint Presentations)
16. Liaison between you and other team members
17. Recruitment (source for other team members like writers or graphic artists)
18. Set-up Social Media Accounts (Facebook, Twitter, LinkedIn, Youtube)
19. Manage and update Social Media Accounts
20. Manage your Blog (Basic WordPress Skills)
21. Publish posts on your Blog (content you provided)
22. Filter and reply to comments on your blog
23. Answering support tickets (with the use of Zendesk)
24. Blog commenting (to increase links to your site)
25. Participating in discussion forums or message boards (more promotion!)

23. NEXT STEP IS
4th Level of Entrepreneurship

24. LETTING GO
Why most businesses are small

25. WORKING WITH FILIPINOS
• Well
developed
education
system based
on US model.

26. WORKING WITH FILIPINOS
• Filipinos are loyal
workers who
usually stay in their
places of
employment for
years.

27. WORKING WITH FILIPINOS
Filipinos are easy to train and fast learners.
Train them well and allow room for some
mistakes when they are learning new skills.

28. WORKING WITH
FILIPINOS• Filipino VA are
(usually) the bread-
winner of the
family.
• Filipino VAs are
usually single
parents.

29. WORKING WITH
FILIPINOS
Filipinos are family-oriented and
religious.

30. Sundays are rest days and goes
to church with the family.
Karaoke is also very popular!
WORKING WITH FILIPINOS

31. WORKING WITH
FILIPINOS
• Filipinos are shy and
sensitive people.
• Easily embarrassed
• Dislike confrontations

32. WORKING WITH
FILIPINOS
• Filipinos are generally
happy people.
• Filipinos are simple, laid-
back workers.
• Filipinos value their
holidays and rest days.

33. 2.SALARY
HOW MUCH TO PAY FILIPINOS VA?

34. HOW MUCH TO PAY
FILIPINOS VA?
• General Admin VA – $350-$750 a month
• Article / Content Writer - $300-$600 a month
• SEO / Web Marketer VA – $600-$800 a month
• Web Developer - $600-$1,400 a month
• McDonald´s pay = 50 PHP an hour = $ 1.16

35. FILIPINO VA HOURLY RATE
• Lowest : $2.59/hr
• Average : $3.40/hr
• Performer : $4.00/hr

36. 13TH MONTH PAY
• is equivalent basic monthly pay divided by 12(months)
multiplied by the number of months actually worked.
• given on the 24th, a day before Christmas.
• The purpose of this law is to allow Filipinos to properly
celebrate the holidays with their families.

37. 13TH MONTH
COMPUTATION
Basic Monthly Rate - $400
$400/12months - $33.33
$33.33 x (no. of months your VA
has worked for you in that year)
$33.33 x 6 = $199.98
13th month pay is $199.98

38. REMINDER:
• We are not subject to this
law as we are offshore. It is
up to us if we want to
reward our Filipino VA and
13th month pay is a great
way to do it.

39. BONUS!!
• Great motivation tool
• Virtual pat on the back
• Suggests a level of trust between you and your VA
• Extra cash can make a huge difference to your Filipino
VA’s life.
• Make it a surprise. : )

40. PAYPAL TO GET GOING
Charges 2.8% which is a lot...

41. HOW TO PAY FILIPINOS?
Paypal - Unionbank EON Card

42. • Let your VA create a Paypal account and let
him or her open a EON account at the
Unionbank of the Philippines.
• Let your VA link they EON account to their
paypal so they can withdraw the money.
• They can withdraw the money in 2 to 6
business days.
HOW TO PAY FILIPINOS?

43. HOW TO PAY FILIPINOS?
Xoom.com
Branches in major cities; secure; 24hrs Transfer

44. HOW TO PAY FILIPINOS?
Western Union
Nationwide Branches; Secure; Fast Transfer; Popular

45. • Weekly (Fridays)
• Twice a month (15th and 30th)
• Once a month (30th)
PAYMENT SCHEDULES

46. • Three lists to freedom
• 1. Grab a piece of paper
• 2. Draw two lines down the middle
• 3. First column: Things you hate doing
• Second column: Things you can´t do yourself
• Third column: Things you should not be doing as a
CEO/ Business owner (thanks to Chris Ducker for
exercise)
WHAT TO START
OUTSOURCING

47. VA TRAINING
• At least 2 to 4 weeks training
period
• One topic at a time

48. VA TRAINING
• Use pictures - Skitch App
• Use videos - Screencast
• Be Specific in ALL instructions.

49. DEMO
• The 3 step systems creation method

50. VA TRAINING
• Get their hands dirty and let them do it.
• Be open to their own ways of getting things
done.
• NEVER expect them to be as good as you.

51. VA TRAINING
• Filipinos are sensitive and easily embarrassed.
• Use the Kiss-Kick-Kiss Method
• Say the positive comments.
• Mention the negative points.
• End with positive comment.

52. VA TRAINING
• Constant training
• Train new tasks

53. HOW TO GET YOUR VA
STARTED?
• Let them know they are hired.
• One task at a time
• The easy routinely tasks first
• Encourage your VA to ask questions and feedback
from you

54. SKYPE, GOOGLE
HANGOUT
Do video interview

55. NDA & SAFETY
- Get a copy of their ID card and utility bill
where they live
- Get them to sign an NDA/Non Compete
- Employee/Consulting Contracts

56. HOW TO GET YOUR VA
STARTED?
• Open communication
• Always let your Filipino repeat what you say to confirm
he or she understands.
• Be strict on their daily update.

57. THE DAILY UPDATE
• Date
• No. of Hours worked
• What tasks did I do today and what results did I get?
• Challenges I encountered
• Questions I have for you

58. RELATE-SHIONSHIPS &
HABITS
• NEVER MISS or BE LATE
in paying your VA.
• Think long term.
• Meet weekly on Skype.
• Reward your VA.
• Filipinos are great friends. Ask them about their day,
life, dreams every now and then.

59. Three Steps to Freedom
Can´t do Don´t Want to Do Should not do

60. OUTSOURCING MASTERY
• 1. Working with Filipinos
• 2. How much to pay and how to pay
• 3. Training
• 4. Getting started
• 5. Relate-shionships and habits

61. QUESTIONS