FSMTalks - Roman Šedivý - How to re-engineer field service_operations with augmented reality
•
0 likes•1,325 views
Empower Employees: Efficient Field Operations with AR Higher Technician Productivity & Satisfaction - Leverage on-screen AR instructions, train and guide - Higher customer satisfaction and first-time fix rate - Reduced time to initiate the repair Inflexible & Cost-Intensive Field Operations - No actionable information or visual instructions - Lower technician and customer satisfaction - Time consuming and not scalable
Report
Share
Report
Share
Recommended
Modernizing Field Service Technicians with Mobility Solutions - Whitepaper by...
We tend to juggle multiple activities during the day by placing high expectations on ourselves. To complete
all daily tasks, we constantly focus on improving our productivity. The situation is similar with service
organizations. Service organizations are constantly looking for ways to make their staff more efficient,provide better service to their customers and improve profitability.
More recently, service organizations have begun to recognize the importance of integrating mobility solutions
into their corporate strategy. From the head of operations to sales personnel, mobility benefits everyone by
extending productivity beyond the confinement of the office. According to Gartner, by 2018, 70% of mobile
workers will use a tablet or a hybrid device with tablet-like characteristics. Aberdeen Group predicts that
63% of leading service organizations will invest in mobile tools as a key strategy to improve field service
performance.
Mobility helps service organizations resolve issues faster, enabling them to attend to service requests
immediately and fix faulty parts on time for their customers. This prompt response has a high impact across
the ecosystem of the organization - from field service technicians to service managers, business managers,
executives and customers. An effective mobility solution can improve overall productivity by 30-40%, and
profitability by 20-25% for the service organization.
This paper addresses the significance of field service mobility, drawing upon RapidValue’s experience helping
companies succeed in the rapidly evolving mobile landscape. It first examines the life of a service technician
without mobility, including the challenges technicians face on-site and problems customers face due to
delayed service. It then describes the critical features that should be part of your field service mobile
application, and factors to consider when making a decision. The paper also examines a real-life scenario
that puts the concepts described here into practice.
The Digital Data Center: Connect, Aggregate, Analyze and Act
This presentation explores the latest in digital data center operations and innovative technology to efficiently and effectively operate and maintain mission critical data centers.
Case Study: Datotel Extended the Power of Infrastructure Management to the Ph...
Learn how Datotel, a provider of cloud computing, co-location and Infrastructure as a Service (IaaS) is using CA DCIM to help run their data centers more efficiently.
For more information on DevOps solutions from CA Technologies, please visit: http://bit.ly/1wbjjqX
InSource 2017 Roadshow: Analyzing Data
By Saadi Kermani, Wonderware
Learn about Wonderware Online, the cloud platform for Industrial Information Management and IIoT.
Making the Business Case for Remote Service Capabilities
Manufacturers are looking to make their service more efficient and more profitable. Adopting remote service capabilities allows OEMs to move from vendor to partner, building customer trust along the way.
DSi Service Manager solution overview 2013
The document provides an overview of the DSi Service Manager software solution for work order management. It describes the system requirements such as visual scheduling and dispatching. It also outlines the potential ROI from reducing overtime, closing times, and inventory costs. Finally, it summarizes the key features of the DSi Service Manager including work order tracking, technician scheduling, reporting, and mobile access.
1Spatial Australia: Dynamic Mapping
This document summarizes Powerlink Queensland's development of a dynamic mapping solution powered by FME software. The solution automated Powerlink's mapping processes, reducing manual production time from over 6 hours to under 5 minutes per map. This represents an efficiency gain of over 6,000 times faster than manual processes. The automated, standardized maps can now be produced on-demand and ensure access to up-to-date information. The dynamic mapping solution has demonstrated a 125% return on investment and enables further innovation.
Ayan Kar
Ayan Kar is seeking a senior leadership role in customer relationship management, service delivery and assurance, or customer lifecycle management. He has over 20 years of experience in these areas, including roles at Tata Teleservices Limited and Reliance Communications Limited managing customer care operations. He holds a B.E. in Electrical Engineering and has a strong skill set in areas like predictive churn control, customer service, and process development.
Recommended
Modernizing Field Service Technicians with Mobility Solutions - Whitepaper by...
We tend to juggle multiple activities during the day by placing high expectations on ourselves. To complete
all daily tasks, we constantly focus on improving our productivity. The situation is similar with service
organizations. Service organizations are constantly looking for ways to make their staff more efficient,provide better service to their customers and improve profitability.
More recently, service organizations have begun to recognize the importance of integrating mobility solutions
into their corporate strategy. From the head of operations to sales personnel, mobility benefits everyone by
extending productivity beyond the confinement of the office. According to Gartner, by 2018, 70% of mobile
workers will use a tablet or a hybrid device with tablet-like characteristics. Aberdeen Group predicts that
63% of leading service organizations will invest in mobile tools as a key strategy to improve field service
performance.
Mobility helps service organizations resolve issues faster, enabling them to attend to service requests
immediately and fix faulty parts on time for their customers. This prompt response has a high impact across
the ecosystem of the organization - from field service technicians to service managers, business managers,
executives and customers. An effective mobility solution can improve overall productivity by 30-40%, and
profitability by 20-25% for the service organization.
This paper addresses the significance of field service mobility, drawing upon RapidValue’s experience helping
companies succeed in the rapidly evolving mobile landscape. It first examines the life of a service technician
without mobility, including the challenges technicians face on-site and problems customers face due to
delayed service. It then describes the critical features that should be part of your field service mobile
application, and factors to consider when making a decision. The paper also examines a real-life scenario
that puts the concepts described here into practice.
The Digital Data Center: Connect, Aggregate, Analyze and Act
This presentation explores the latest in digital data center operations and innovative technology to efficiently and effectively operate and maintain mission critical data centers.
Case Study: Datotel Extended the Power of Infrastructure Management to the Ph...
Learn how Datotel, a provider of cloud computing, co-location and Infrastructure as a Service (IaaS) is using CA DCIM to help run their data centers more efficiently.
For more information on DevOps solutions from CA Technologies, please visit: http://bit.ly/1wbjjqX
InSource 2017 Roadshow: Analyzing Data
By Saadi Kermani, Wonderware
Learn about Wonderware Online, the cloud platform for Industrial Information Management and IIoT.
Making the Business Case for Remote Service Capabilities
Manufacturers are looking to make their service more efficient and more profitable. Adopting remote service capabilities allows OEMs to move from vendor to partner, building customer trust along the way.
DSi Service Manager solution overview 2013
The document provides an overview of the DSi Service Manager software solution for work order management. It describes the system requirements such as visual scheduling and dispatching. It also outlines the potential ROI from reducing overtime, closing times, and inventory costs. Finally, it summarizes the key features of the DSi Service Manager including work order tracking, technician scheduling, reporting, and mobile access.
1Spatial Australia: Dynamic Mapping
This document summarizes Powerlink Queensland's development of a dynamic mapping solution powered by FME software. The solution automated Powerlink's mapping processes, reducing manual production time from over 6 hours to under 5 minutes per map. This represents an efficiency gain of over 6,000 times faster than manual processes. The automated, standardized maps can now be produced on-demand and ensure access to up-to-date information. The dynamic mapping solution has demonstrated a 125% return on investment and enables further innovation.
Ayan Kar
Ayan Kar is seeking a senior leadership role in customer relationship management, service delivery and assurance, or customer lifecycle management. He has over 20 years of experience in these areas, including roles at Tata Teleservices Limited and Reliance Communications Limited managing customer care operations. He holds a B.E. in Electrical Engineering and has a strong skill set in areas like predictive churn control, customer service, and process development.
Career Snapshot
Ayan Kar is seeking a senior leadership role in customer relationship management, service delivery and assurance, or customer lifecycle management. He has over 20 years of experience in these areas, including roles at Tata Teleservices Limited and Reliance Communications Limited managing customer care operations. He holds a B.E. in Electrical Engineering and has a strong skill set in areas like predictive churn control, customer service, and process development.
PV monitoring software from NdimensionZ
NDZ Renewables provides a one-stop solution called NRenewablZ to manage all workflows in solar PV projects. NRenewablZ allows users to monitor plant performance in real-time, analyze production and alarm data, plan maintenance activities, control plant operations, generate automated reports, and optimize access across desktop and mobile. It provides features like remote monitoring, energy analysis, predictive forecasting, paperless reporting, and inventory management. NDimensionZ Technologies, NDZ Renewables' parent company, is an ISO-certified technology services provider based in Kochi, India that developed NRenewablZ.
Enterprise Mobile Solution for Field Services
Enterprise mobile solution for mobilizing field services operations in the manufacturing industry. A success story of field sales efficiency and business turnaround.
Cad Power
A robust document control process lies at the heart of any quality management system. Almost every aspect of auditing and compliance is determined through documented evidence. It is important that organizations maintain an efficient document management system. To comply with document control requirements, all personnel must understand what documents should be controlled and how this control should be exercised. Departmental managers should promote good document practices and support overall compliance.
Enhancing IT Systems with Cloud Mobility - Gerard O' Keefe (Geopal) - Service...
Enhancing IT Systems with Cloud Mobility - Gerard O' Keefe (Geopal) - Service...Protectionandmanagement
Cloud computing is making a big impact on business. Accessible anywhere, anytime - SaaS platforms enable more businesses to support a mobile workforce. Managing that workforce cost-effectively can be difficult as traditional solutions required a large investment, but low-cost cloud solutions require no long term contracts, can plug-in to existing office systems and the increased operational efficiencies enabled by cloud mobility plugins create significant cost reductions for businesses.Kyocera Client Presentation
Kyocera Document Solutions provides an overview of its business and solutions. It discusses industry trends like information security, managed print services, and cost control. Kyocera highlights its intelligence solutions including managed document services, wide format printing, high-speed inkjet technology, and managed IT services. It presents its business applications, networking solutions, and the benefits of partnering with Kyocera such as minimizing total cost of ownership through reliable technology and application support.
Predictive Maintenance
BearingPoint's predictive maintenance approach supports clients to optimize asset availability, reduce failure rates and minimize downtimes. Clients will be able to predict breakdowns and initiate tangible actions to avoid them.
Oracle SCM Presentation.ppt
The document discusses Oracle's E-Business Suite Release 12 (R12) supply chain management (SCM) capabilities. R12 aims to help customers drive operational excellence, deliver enterprise innovation, and manage supply chain risk through richer information and faster decision making. New R12 SCM capabilities are highlighted across areas like demand planning, supplier management, transportation management, asset lifecycle management, order management, and business intelligence/dashboards. Analyst feedback praises R12 for its significant functionality improvements and tightly integrated suite approach.
A Case Study on Technician Management Application By Rigel Networks
This case study shows how Rigel Networks helped a US based, IT service provider company to dominate "Field Service" Industry by its Customized Technician Management Application
MF-CONNECT 3000
The document discusses a handheld device called MMFSL MF-Connect 3000 created by MMFSL BITS to help with loan collections in rural India. Key issues the device addresses include infrastructure constraints, lack of customer data, delays in processing loan payments, and dependency on back office teams. The customized handheld solution allows collection agents to input customer data, upload receipts in real-time, and print documents remotely. It provides extended battery life and can be upgraded easily. The implementation has benefited MMFSL through faster processing, improved data access, reduced errors, and increased employee engagement leading to better portfolio management.
Efficiency in Every Panel: Solar Services CRM Optimization
Optimize your solar service operations with our CRM system. From installation to maintenance, witness the efficiency that comes with precise CRM tracking and management, ensuring a thriving solar service portfolio
Where will the next 80% improvement in data center performance come from?
Rick Puskar, Head of Marketing for Schneider Electric's IT Division presents at the Gartner Symposium in Barcelona November 8th, 2017. In this presentation Rick discusses where the next 80% improvement in data center performance will come from with a focus on the speed, availability and reliability of data. Learn how a cloud-based data center infrastructure management as a service architecture like Schneider Electric's EcoStruxure IT can drive such aggressive goals around data center performance.
Falkonry overview deck
Falkonry provides a predictive operations platform called Falkonry LRS that allows operations teams to discover patterns, explain behaviors, and predict outcomes from their existing operational data without requiring data scientists. The platform uses machine learning techniques to analyze time series data and provide insights like detection of abnormal behaviors, classification of conditions, and prediction of future outcomes. It aims to help companies improve key metrics like throughput, quality, safety and yield. Falkonry customers across various industries have reported achieving 5-10x return on investment.
CX for Utility Companies - Uses Cases & Future | SoftClouds
CX for Utility Companies - Uses Cases & Future | SoftClouds
Customer experience (CX) will become a significant feature and need for utility companies. Without a CX mindset, utility companies will be heavily impacted in the new landscape. With customer expectations on the rise with digital interactions, acceleration of CX via digital channels and self-service are key enablers of unlocking higher satisfaction at a lower cost.
Our team will share insights based on our latest implementations and engagements with some utility giants in the USA. They’ll explore the different aspects of the industry that can help and assist in navigating the new era with CX opportunities.
For more information, please check out our website - www.softclouds.com
CEP-SCADA Brochure-rev
A SCADA system can help companies make better decisions faster by monitoring and controlling both power and manufacturing processes. CE Power offers cross-platform SCADA solutions that combine data from production equipment and electrical distribution systems to optimize power distribution and increase manufacturing efficiency. With over 15 years of experience providing electrical engineering services, CE Power can help design and implement customized SCADA solutions that reduce costs, streamline operations, and improve safety.
Proposal for PSEB
Smart Solutions Pvt. Ltd. is an IT consulting and technology services company with 23 years of experience and 39,000 employees across 21 countries. The company provides efficient and future technologies to the public sector. For the Punjab State Electricity Board, Smart Solutions identifies five core modules for improvement: 1) GIS for customer indexing and asset mapping, 2) meter data acquisition and energy audits, 3) billing, collections, connections and disconnections, 4) web self-service and security, and 5) customer care. The proposed solutions aim to automate processes, increase flexibility and reliability, reduce costs and improve customer satisfaction by leveraging sensors, cloud technologies and centralized databases.
Bizconnect for eOdisha Award 2013
MF Biz-Connect is a handheld device created by MMFSL to streamline their rural loan processing. Key issues it addressed include infrastructure constraints in rural India causing delays, lack of adequate customer data for compliance, and customer and employee dissatisfaction over delays. The device allows capturing customer data including biometrics and multimedia on site and uploading it anywhere via GPRS. It provides extended backup, thermal printing, and an easy interface. This allows processing loans within 2 hours, improving portfolio health and meeting financial inclusion goals while reducing errors, paper usage, and dependency on infrastructure. The modular design allows easy upgrades to keep up with technology changes.
Industrial asset optimization overview slideshare
Helping Industrial OEMs improve asset uptime and service profitability through end-to-end M2M design and deployment support, remote monitoring, data management, prognostics and in depth analytics
Cumulus overview
The Smart Torque System provides real-time quality assurance and progress tracking for bolted joint assembly and maintenance. It features mobile applications for offline use, tools that support manual and hydraulic tightening, and tablets designed for extreme temperatures. The system aims to eliminate leaks, reduce emissions, and provide a single source of truth for all joint activities. It offers benefits like increased safety, reduced rework and exposure hours.
Bizconnect from MMFSL for eOdisha Award 2013
BIZCONNECT from Mahindra Finance Ltd for eOdisha Award-2013 in category of ICT in Financial Inclusion Intitiative
FSMTalks CEE Field Service Management Forum 2022
The Leading Field Service Management Forum in CEE
FSMTALKS - CEE Field Service Management Forum 2022 is the leading event for field service professionals in the CEE region. This one-day conference will give you the opportunity to meet 300 field service industry leaders and hear more than 14 different industry-relevant presentations and discussions. You'll also have the opportunity to network with your peers and learn from their experiences. Don't miss out - register today!
FSMTalks - Laila Keisele - Field Service digitization in public sector
Suggestion to FSM providers:
Create business model that:
Standard solution as a minimum cover for users to start
Made covers from continuing adjustments what can be used based on customer readiness to go
Book project managers for Public side as an experts to help to set project frame, time-line, will help to make decisions during the implementation
Please, target the Public sector and there is no Capacity to think about it
Suggestion to Public Sector Companies
Keep simple approach and leverage your expectations on functionality
Adopt processes built into the software instead of adapting the program to your processes
Ask support (purchase) from market an IT solution Project Team with hands-on experts
Decide and focus all the time
More Related Content
Similar to FSMTalks - Roman Šedivý - How to re-engineer field service_operations with augmented reality
Career Snapshot
Ayan Kar is seeking a senior leadership role in customer relationship management, service delivery and assurance, or customer lifecycle management. He has over 20 years of experience in these areas, including roles at Tata Teleservices Limited and Reliance Communications Limited managing customer care operations. He holds a B.E. in Electrical Engineering and has a strong skill set in areas like predictive churn control, customer service, and process development.
PV monitoring software from NdimensionZ
NDZ Renewables provides a one-stop solution called NRenewablZ to manage all workflows in solar PV projects. NRenewablZ allows users to monitor plant performance in real-time, analyze production and alarm data, plan maintenance activities, control plant operations, generate automated reports, and optimize access across desktop and mobile. It provides features like remote monitoring, energy analysis, predictive forecasting, paperless reporting, and inventory management. NDimensionZ Technologies, NDZ Renewables' parent company, is an ISO-certified technology services provider based in Kochi, India that developed NRenewablZ.
Enterprise Mobile Solution for Field Services
Enterprise mobile solution for mobilizing field services operations in the manufacturing industry. A success story of field sales efficiency and business turnaround.
Cad Power
A robust document control process lies at the heart of any quality management system. Almost every aspect of auditing and compliance is determined through documented evidence. It is important that organizations maintain an efficient document management system. To comply with document control requirements, all personnel must understand what documents should be controlled and how this control should be exercised. Departmental managers should promote good document practices and support overall compliance.
Enhancing IT Systems with Cloud Mobility - Gerard O' Keefe (Geopal) - Service...
Enhancing IT Systems with Cloud Mobility - Gerard O' Keefe (Geopal) - Service...Protectionandmanagement
Cloud computing is making a big impact on business. Accessible anywhere, anytime - SaaS platforms enable more businesses to support a mobile workforce. Managing that workforce cost-effectively can be difficult as traditional solutions required a large investment, but low-cost cloud solutions require no long term contracts, can plug-in to existing office systems and the increased operational efficiencies enabled by cloud mobility plugins create significant cost reductions for businesses.Kyocera Client Presentation
Kyocera Document Solutions provides an overview of its business and solutions. It discusses industry trends like information security, managed print services, and cost control. Kyocera highlights its intelligence solutions including managed document services, wide format printing, high-speed inkjet technology, and managed IT services. It presents its business applications, networking solutions, and the benefits of partnering with Kyocera such as minimizing total cost of ownership through reliable technology and application support.
Predictive Maintenance
BearingPoint's predictive maintenance approach supports clients to optimize asset availability, reduce failure rates and minimize downtimes. Clients will be able to predict breakdowns and initiate tangible actions to avoid them.
Oracle SCM Presentation.ppt
The document discusses Oracle's E-Business Suite Release 12 (R12) supply chain management (SCM) capabilities. R12 aims to help customers drive operational excellence, deliver enterprise innovation, and manage supply chain risk through richer information and faster decision making. New R12 SCM capabilities are highlighted across areas like demand planning, supplier management, transportation management, asset lifecycle management, order management, and business intelligence/dashboards. Analyst feedback praises R12 for its significant functionality improvements and tightly integrated suite approach.
A Case Study on Technician Management Application By Rigel Networks
This case study shows how Rigel Networks helped a US based, IT service provider company to dominate "Field Service" Industry by its Customized Technician Management Application
MF-CONNECT 3000
The document discusses a handheld device called MMFSL MF-Connect 3000 created by MMFSL BITS to help with loan collections in rural India. Key issues the device addresses include infrastructure constraints, lack of customer data, delays in processing loan payments, and dependency on back office teams. The customized handheld solution allows collection agents to input customer data, upload receipts in real-time, and print documents remotely. It provides extended battery life and can be upgraded easily. The implementation has benefited MMFSL through faster processing, improved data access, reduced errors, and increased employee engagement leading to better portfolio management.
Efficiency in Every Panel: Solar Services CRM Optimization
Optimize your solar service operations with our CRM system. From installation to maintenance, witness the efficiency that comes with precise CRM tracking and management, ensuring a thriving solar service portfolio
Where will the next 80% improvement in data center performance come from?
Rick Puskar, Head of Marketing for Schneider Electric's IT Division presents at the Gartner Symposium in Barcelona November 8th, 2017. In this presentation Rick discusses where the next 80% improvement in data center performance will come from with a focus on the speed, availability and reliability of data. Learn how a cloud-based data center infrastructure management as a service architecture like Schneider Electric's EcoStruxure IT can drive such aggressive goals around data center performance.
Falkonry overview deck
Falkonry provides a predictive operations platform called Falkonry LRS that allows operations teams to discover patterns, explain behaviors, and predict outcomes from their existing operational data without requiring data scientists. The platform uses machine learning techniques to analyze time series data and provide insights like detection of abnormal behaviors, classification of conditions, and prediction of future outcomes. It aims to help companies improve key metrics like throughput, quality, safety and yield. Falkonry customers across various industries have reported achieving 5-10x return on investment.
CX for Utility Companies - Uses Cases & Future | SoftClouds
CX for Utility Companies - Uses Cases & Future | SoftClouds
Customer experience (CX) will become a significant feature and need for utility companies. Without a CX mindset, utility companies will be heavily impacted in the new landscape. With customer expectations on the rise with digital interactions, acceleration of CX via digital channels and self-service are key enablers of unlocking higher satisfaction at a lower cost.
Our team will share insights based on our latest implementations and engagements with some utility giants in the USA. They’ll explore the different aspects of the industry that can help and assist in navigating the new era with CX opportunities.
For more information, please check out our website - www.softclouds.com
CEP-SCADA Brochure-rev
A SCADA system can help companies make better decisions faster by monitoring and controlling both power and manufacturing processes. CE Power offers cross-platform SCADA solutions that combine data from production equipment and electrical distribution systems to optimize power distribution and increase manufacturing efficiency. With over 15 years of experience providing electrical engineering services, CE Power can help design and implement customized SCADA solutions that reduce costs, streamline operations, and improve safety.
Proposal for PSEB
Smart Solutions Pvt. Ltd. is an IT consulting and technology services company with 23 years of experience and 39,000 employees across 21 countries. The company provides efficient and future technologies to the public sector. For the Punjab State Electricity Board, Smart Solutions identifies five core modules for improvement: 1) GIS for customer indexing and asset mapping, 2) meter data acquisition and energy audits, 3) billing, collections, connections and disconnections, 4) web self-service and security, and 5) customer care. The proposed solutions aim to automate processes, increase flexibility and reliability, reduce costs and improve customer satisfaction by leveraging sensors, cloud technologies and centralized databases.
Bizconnect for eOdisha Award 2013
MF Biz-Connect is a handheld device created by MMFSL to streamline their rural loan processing. Key issues it addressed include infrastructure constraints in rural India causing delays, lack of adequate customer data for compliance, and customer and employee dissatisfaction over delays. The device allows capturing customer data including biometrics and multimedia on site and uploading it anywhere via GPRS. It provides extended backup, thermal printing, and an easy interface. This allows processing loans within 2 hours, improving portfolio health and meeting financial inclusion goals while reducing errors, paper usage, and dependency on infrastructure. The modular design allows easy upgrades to keep up with technology changes.
Industrial asset optimization overview slideshare
Helping Industrial OEMs improve asset uptime and service profitability through end-to-end M2M design and deployment support, remote monitoring, data management, prognostics and in depth analytics
Cumulus overview
The Smart Torque System provides real-time quality assurance and progress tracking for bolted joint assembly and maintenance. It features mobile applications for offline use, tools that support manual and hydraulic tightening, and tablets designed for extreme temperatures. The system aims to eliminate leaks, reduce emissions, and provide a single source of truth for all joint activities. It offers benefits like increased safety, reduced rework and exposure hours.
Bizconnect from MMFSL for eOdisha Award 2013
BIZCONNECT from Mahindra Finance Ltd for eOdisha Award-2013 in category of ICT in Financial Inclusion Intitiative
Similar to FSMTalks - Roman Šedivý - How to re-engineer field service_operations with augmented reality (20)
Enhancing IT Systems with Cloud Mobility - Gerard O' Keefe (Geopal) - Service...
Enhancing IT Systems with Cloud Mobility - Gerard O' Keefe (Geopal) - Service...
A Case Study on Technician Management Application By Rigel Networks
A Case Study on Technician Management Application By Rigel Networks
Efficiency in Every Panel: Solar Services CRM Optimization
Efficiency in Every Panel: Solar Services CRM Optimization
Where will the next 80% improvement in data center performance come from?
Where will the next 80% improvement in data center performance come from?
CX for Utility Companies - Uses Cases & Future | SoftClouds
CX for Utility Companies - Uses Cases & Future | SoftClouds
More from FSMTALKS
FSMTalks CEE Field Service Management Forum 2022
The Leading Field Service Management Forum in CEE
FSMTALKS - CEE Field Service Management Forum 2022 is the leading event for field service professionals in the CEE region. This one-day conference will give you the opportunity to meet 300 field service industry leaders and hear more than 14 different industry-relevant presentations and discussions. You'll also have the opportunity to network with your peers and learn from their experiences. Don't miss out - register today!
FSMTalks - Laila Keisele - Field Service digitization in public sector
Suggestion to FSM providers:
Create business model that:
Standard solution as a minimum cover for users to start
Made covers from continuing adjustments what can be used based on customer readiness to go
Book project managers for Public side as an experts to help to set project frame, time-line, will help to make decisions during the implementation
Please, target the Public sector and there is no Capacity to think about it
Suggestion to Public Sector Companies
Keep simple approach and leverage your expectations on functionality
Adopt processes built into the software instead of adapting the program to your processes
Ask support (purchase) from market an IT solution Project Team with hands-on experts
Decide and focus all the time
FSMTalks - Piotr Sawicki - The impact of technician workplace ergonomics on w...
Hardware demand exploded over the course of the pandemic,
protecting & optimising investments in tech is critical.
Employers have a duty of care to their staff, wherever they
work, to meet their health & safety needs.
Flexible ways of working and sustainability policies are
impacting organisation's talent retention and attraction.
People are still not working well outside the office,
52% report not having an ideal workspace.
FSMTalks - Rasa Gulbe - How can an office join the field team in the cloud ed...
The Cloud-Edge Continuum
Hyperscale cloud providers,
Enterprise data center
Content delivery network, Telco data center, Colo provider, Private Cloud, SaaS, PaaS, and SaaS
Small data center, Micro data center, PaaS and SaaS
Applications, Edge servers, and Storage (not in data center)
Light weight applications, Gateways, Small cells, and Access points
Embedded systems, PLCs, Wearables, Smartphones, and Smart pads
Operations, Engineering, Quality, Services, and Support
Sensors, Actuators, Machines, Cameras, Equipment, and Material handling systems
FSMTalks - Eva Kondratova - How to hire more candidates from the same limited...
Do your homework:
I know exactly how many candidates are in the pool
I know who is in the same pool
I asked candidates what should be the salary range
Job ad – it is your face
All pitches prepared
Interview:
Know your sales pitch
Sell as if you were new to market
Dialogue
Seeing and evaluating potential
Next steps are... We will call you in...
2-week interview process
Job offer / Rejection stage:
Call with an offer not later than in 1 week after last interview
Give offer for appropriate salary
Keep candidate engaged
Be ready for counter-offer and ask
Provide and ask for honest feedback
FSMTalks - Kestutis Andrulionis - Digital revolution in field service - why d...
Digitalization is the use of digital technologies to change a business model and provide new revenue and value-producing opportunities
Field service tools is and will be essential to create value for business
FSMTalks - Kris Oldland - Why Servitization should be seen as a spectrum not ...
“Servitization, or Advanced Services, is the final element in a three-tiered perspective of
offering services. The first layer of service is basic service, whereby a company offers goods
and spare parts on a transactional level.
The second level of service is intermediate service, where product repairs, maintenance,
overhauls, help desks, training, and condition monitoring are offered within a service
contract agreement.
The final layer is advanced services. In some cases, this may be a fully outcome-based
service model; in others, it might be more akin to a customer success model. The degrees of
servitization vary both on the situation and customer and service provider maturity.
However, what is present in all servitized business models is a move away from transactional
or contract-based sales towards true partnership. In the manufacturing sector, CAPEX asset
costs are often replaced by long-term subscription costs.
Within advanced services models, SLA adherence is replaced with guarantees of uptime,
and perhaps most critically, there is a transfer of risk from the customer to the service
provider, which is compensated by more profitable and longer term agreements.”
FSN Research 2022
More from FSMTALKS (7)
FSMTalks - Laila Keisele - Field Service digitization in public sector
FSMTalks - Laila Keisele - Field Service digitization in public sector
FSMTalks - Piotr Sawicki - The impact of technician workplace ergonomics on w...
FSMTalks - Piotr Sawicki - The impact of technician workplace ergonomics on w...
FSMTalks - Rasa Gulbe - How can an office join the field team in the cloud ed...
FSMTalks - Rasa Gulbe - How can an office join the field team in the cloud ed...
FSMTalks - Eva Kondratova - How to hire more candidates from the same limited...
FSMTalks - Eva Kondratova - How to hire more candidates from the same limited...
FSMTalks - Kestutis Andrulionis - Digital revolution in field service - why d...
FSMTalks - Kestutis Andrulionis - Digital revolution in field service - why d...
FSMTalks - Kris Oldland - Why Servitization should be seen as a spectrum not ...
FSMTalks - Kris Oldland - Why Servitization should be seen as a spectrum not ...
Recently uploaded
Alauddin Trust | Charity Empowering People in Need
Alauddin Trust is a nonprofit organization committed to carrying forward the vision of the revered Pir Mohammad Alauddin Siddiqui (Alayhi Rahma).
Electrical Testing Lab Services in Dubai.pdf
An electrical testing lab in Dubai plays a crucial role in ensuring the safety and efficiency of electrical systems across various industries. Equipped with state-of-the-art technology and staffed by experienced professionals, these labs conduct comprehensive tests on electrical components, systems, and installations.
Check CNIC Information | +447490809237 | CNIC Details Checker
Whatsapp Number For Paid Service:
+447490809237
The CNIC Information System is a comprehensive database managed by the National Database and Registration Authority (NADRA) of Pakistan. It serves as the primary source of identification for Pakistani citizens and residents, containing vital information such as name, date of birth, address, and biometric data.
nadra cnic details
cnic details with picture
cnic details
how to check cnic details with picture
check cnic details
cnic details online
cnic number details
how to check cnic details
how to check cnic number details online
cnic detail by cnic number
how can i check my cnic details
nadra cnic detail check
number details with cnic
how to check cnic details online
cnic details with picture online
cnic sim details
check cnic details online
how can i check my cnic details online
how to check sim detail on cnic
how to check sim details on cnic
check cnic number details online in pakistan
cnic check details
cnic full detail
how can i check cnic details
my cnic details
pakistan cnic number details
cnic details finder
cnic details pakistan
how to check cnic details by mobile number
how to check nadra cnic details
online cnic details check
pakistani cnic details
sim cnic detail
sim details on cnic
check detail with cnic number
check mobilink sim number customer detail and cnic number
find cnic details
how to check cnic details pakistan
how to check my cnic details online
my cnic card details
bank account details by cnic number
check cnic number details
cnic details by number
cnic number sim detail
details through cnic number
how to check my cnic details
sim number details by cnic
cnic details with mother name
fbr cnic details
how to check father cnic number details online
mobile number cnic details online
cnic detail with cnic number
online check cnic detail
verify cnic details
check online cnic detail
cnic pic details
get details from cnic number
how can i check my cnic details through cnic number
how to find cnic details
how to find cnic number details
pakistan cnic details
pakistan cnic details online
check cnic detail by cnic number
check detail by cnic number
check sim details by cnic
cnic card details
details from cnic number
find details by cnic number
how to get details from cnic number
mobile number detail with name and cnic in pakistan
can i check my cnic details online
check cnic card details
check cnic details nadra
check cnic details pakistan
check cnic number details online
check cnic sim details
check details of cnic number
check my cnic details
check nadra cnic details
check nadra cnic full detail and print copy
check online cnic id card verification and detail bio data
check sim details on cnic
check your cnic details online
cnic code details
cnic details check online
cnic details online check
cnic details through sms
cnic details with father name
cnic details with mobile number
cnic details with name
cnic details with picture online pakistan
cnic no detail
cnic number check details
Jpeg to Dst File Converter - Guidebook by Image2Emb.docx
This book provides a structured approach to guide users through the process of converting JPEG files to DST files. Each section covers essential steps and information to help users understand and execute the conversion effectively.
Visions of Reality Inspiring Innovations from MIT Reality Hack 2024.
The MIT Reality Hack 2024 brought together over 500 visionaries in VR, AR, MR, and XR, transforming my view on what I had skeptically called "computational illusions."
Electrical Testing Lab Services in Dubai.pptx
An electrical testing lab in Dubai plays a crucial role in ensuring the safety and efficiency of electrical systems across various industries. Equipped with state-of-the-art technology and staffed by experienced professionals, these labs conduct comprehensive tests on electrical components, systems, and installations.
Top 10 Proven Ways for Optimizing a WordPress Website for SEO.pptx
Designing a WordPress website for SEO involves a combination of technical optimization, content strategy, and user experience considerations. Some of the leading WordPress developers of the best web design company in Delhi are here with some useful ways –
https://www.edtech.in/services/website-designing-development-company-delhi.htm
How Long Does Vinyl Siding Last and What Impacts Its Life Expectancy?
The majority of siding industry insiders assert that vinyl has a 20–40-year lifespan. Although this lifetime indicates an increase over earlier siding types, the average life expectancy is heavily dependent on outside factors. Vinyl siding needs to be carefully maintained, especially after a weather event. Dive into ppt to know How Long Does Vinyl Siding Last and What Impacts Its Life Expectancy.
Solar powered Security Camera- Sun In One
Solar Power Kit for a CCTV system involves selecting and integrating several components to ensure reliable power for your surveillance setup.
How Can I Apply in India (2024) for a US B1/B2 Visa Renewal?
Are your US visas current? Though it will soon expire, I’m not sure what to do. We will assist you in getting a fresh US visa and being protected. The procedures and conditions for renewing a US B1/B2 visa can grab your attention. This blog article will cover everything you need to know regarding the US B1/B2 visa renewal in India in 2024. Alternatively, do you have to show up for an interview? Right now, the US B1/B2 visa waiting period in India is what?
How Live-In Care Benefits Chronic Disease Management.pdf
Explore how live-in care can significantly benefit chronic disease management, enhancing the quality of life for those affected and providing peace of mind for their families.
Find Sim Owner Details | +447490809237 | Paid Sim Details
Whatsapp Number For Paid Services:
+447490809237
Find Sim owner details easily with our Live Tracker. You will get accurate and instant sim information with number. Whether, you are looking for Nadra Sim Ownership details or location we are here to serve you.
Are you in need of quick and reliable access to SIM ownership details and other essential information for Pakistani telecommunications customers? Look no further!
Our live tracker is providing you with up-to-date SIM database information within seconds. Gone are the days of waiting for official sources to provide this data, as our service offers instant access to SIM ownership details, equivalent to information obtained from official sources but without the long wait times.
With just basic internet skills and a stable connection, you can conveniently access Pakistani SIM data, including owner details for 2024. Whether you need to verify phone number details, check SIM information, or access mobile number information online, our platform has you covered. Save time and effort by using our service today!
Sim Tracker – Free Sim Data 2024
Here are the some tools that are free to use like sim tracker, sim database checker , sim owner details , and also vehicle owner details and if you want our premium or paid services then you can contact us on whatsapp.
How to Verify the Number of SIM Cards Registered under your CNIC?
If you want to check how many SIM cards are registered under your name, you can do it easily. Just go to your mobile network provider’s website or app. Look for the feature called “SIM Ownership CNIC Tracker.” Then, type in your CNIC number correctly. After you submit it, the system will show you a list of all the SIM cards registered under your name. It will tell you which ones are active (in use) and which ones are inactive (not in use). Check this list carefully to see if there are any SIM cards you don’t need anymore. If you find any inactive ones, you can remove them to make room for new ones. This is helpful if you’re trying to add a new SIM card but all the slots are full. If you have any questions or problems with the registered SIM cards, you can contact your mobile network provider’s customer support for help.. By doing this, you can manage your SIM cards better and make sure you’re using your slots efficiently.
What information does live tracker provide for CNIC numbers?
SimOwnerDetails.online offers a comprehensive range of NADRA sim owner details for CNIC numbers. This includes the holder’s name, address, and a complete list of mobile numbers registered under the CNIC. Users can access detailed information about each registered SIM, facilitating better management and security of their telecommunications accounts.
What Sim information does SimOwnerDetails.online provide for SIM card numbers?
#sim owner details
#sim owner details pakistan
#nadra sim owner details
#sim owner details by number
#sim owner details online
#sim owner details apk
#sim owner details app
Enhance Your Home with Professional Painting Services
By refining the layout and replacing furnishings, people can more effectively enjoy themselves in their home environment. If you want to enhance the visual appeal of your home, then residential painting services are at your service. We take responsibility for transforming your dull spaces into vibrant ones. This PPT unveils the difference that professional painters make in elevating the look of your home.
Best Immigration Consultants in Amritsar- SAGA Studies
Want to fulfill your study abroad dream? Searching for the best Immigration Consultants?
SAGA Studies is the best immigration consultants in Amritsar, provides student admissions, study visa, spouse and dependent visas, tourist visas, PTE exam assistance,and many more.
The best Social Media Spy Apps for Catching Your Unfaithful Wife.pdf
Do you want to Monitor your Partner's Social media?
#1 Call Girls in Islamabad || 03274100048 || Quick Booking at Affordable Price
Islamabad Call Girls Services – Available 24/7
One of the most educated and reliable Call Girls in Islamabad. They only work with real guys who want to enjoy the company of our high-class, sexy call girls with love and respect. Our call girls have enough experience to know how to make their guests happy at that time. Of course, we’re known for our genuine hospitality.
Our stylish Independent Islamabad call girls are available 24 hours a day, seven days a week. People who work for our agency will make you feel right at home as soon as you meet them. You’ll feel like you’re at a real Call Girl agency in Islamabad.
Our guests come back repeatedly, and no matter what megacity they visit, they always contact us to talk about the nightlife. If you’re in a big city by yourself and getting sexy in a hotel room. Our girls are so well-trained that they can go to a club, a party, or a DJ night with you and make you feel unforgettable.
Our VIP call girls are dedicated to their jobs and look forward to giving you a great experience and ensuring you’re delighted. We are quick at getting new gifts, which is why our customers love us so much. Before, you saw our girls’ portfolios and hot pictures, which made you want to do anything. Book your stay in Islamabad right now by calling.
Special Moments with Islamabad Call Girls
Customers are surprised by how satisfying, inspiring, and powerful Islamabad Call Girl’s minutes are, which makes them love her even more. Our agency’s name in the market is due to our excellent call girls, who keep clients coming back for life.
As a Call Girl service in Islamabad, Islamabad Nights Call Girl has been helping a wide range of clients for a long time. His work makes the value of the business easy to understand, appealing, and beautiful. The only thing that makes the firm successful is its dedication to giving clients excellent customer service.
The terms and conditions of the Islamabad Call Girls service are standard. Kids under 18 can’t get help from this government because it doesn’t want them; they have to be at least 18 years old. His agency only gives the power to mature people travelling with real sidekicks.
The people who work for this office are trained, responsible, and prepared for their jobs. They don’t like other Call Girls who only want money in exchange for giving clients beds. They serve both inside and outside people.
Ready to Meet Islamabad Call Girls Now!
You don’t need to wait. We’ll send hot Call Girls to your house if you call us. It’s easy for these young, pretty women to make guys happy.
No need to worry about how they treat you because they are all very friendly and work for a company. They know how to make every guy happy.
#call girls in islamabad #islamabad call girls #call girl in islamabad #islamabad call girl
DOJO Training room | Training DOJO PPT
A Dojo Training PPT focuses on hands-on, immersive learning to enhance skills and knowledge. It emphasizes practical experience, fostering continuous improvement and collaboration within your team to achieve excellence.
Exceptional Landscape Architecture Services in Melbourne
Landscape Architect Melbourne specializes in designing stunning, sustainable outdoor spaces that blend creativity with functionality. From lush gardens to innovative urban landscapes, they transform environments into aesthetically pleasing, eco-friendly havens. Their expertise ensures each project harmonizes with its surroundings, enhancing Melbourne's unique urban character while promoting environmental stewardship.
The Fraud Examiner’s Report – What the Certified Fraud Examiner Should Know
The Fraud Examiner’s Report – What the Certified Fraud Examiner Should KnowGodwin Emmanuel Oyedokun MBA MSc PhD FCA FCTI FCNA CFE FFAR
The Fraud Examiner’s Report –
What the Certified Fraud Examiner Should Know
Being a Virtual Training Paper presented at the Association of Certified Fraud Examiners (ACFE) Port Harcourt Chapter Anti-Fraud Training on July 29, 2023.
Recently uploaded (20)
Alauddin Trust | Charity Empowering People in Need
Alauddin Trust | Charity Empowering People in Need
Check CNIC Information | +447490809237 | CNIC Details Checker
Check CNIC Information | +447490809237 | CNIC Details Checker
Jpeg to Dst File Converter - Guidebook by Image2Emb.docx
Jpeg to Dst File Converter - Guidebook by Image2Emb.docx
Visions of Reality Inspiring Innovations from MIT Reality Hack 2024.
Visions of Reality Inspiring Innovations from MIT Reality Hack 2024.
Top 10 Proven Ways for Optimizing a WordPress Website for SEO.pptx
Top 10 Proven Ways for Optimizing a WordPress Website for SEO.pptx
How Long Does Vinyl Siding Last and What Impacts Its Life Expectancy?
How Long Does Vinyl Siding Last and What Impacts Its Life Expectancy?
How Can I Apply in India (2024) for a US B1/B2 Visa Renewal?
How Can I Apply in India (2024) for a US B1/B2 Visa Renewal?
How Live-In Care Benefits Chronic Disease Management.pdf
How Live-In Care Benefits Chronic Disease Management.pdf
Find Sim Owner Details | +447490809237 | Paid Sim Details
Find Sim Owner Details | +447490809237 | Paid Sim Details
Enhance Your Home with Professional Painting Services
Enhance Your Home with Professional Painting Services
Best Immigration Consultants in Amritsar- SAGA Studies
Best Immigration Consultants in Amritsar- SAGA Studies
The best Social Media Spy Apps for Catching Your Unfaithful Wife.pdf
The best Social Media Spy Apps for Catching Your Unfaithful Wife.pdf
#1 Call Girls in Islamabad || 03274100048 || Quick Booking at Affordable Price
#1 Call Girls in Islamabad || 03274100048 || Quick Booking at Affordable Price
Exceptional Landscape Architecture Services in Melbourne
Exceptional Landscape Architecture Services in Melbourne
The Fraud Examiner’s Report – What the Certified Fraud Examiner Should Know
The Fraud Examiner’s Report – What the Certified Fraud Examiner Should Know
FSMTalks - Roman Šedivý - How to re-engineer field service_operations with augmented reality
- 1. Confidential Roman Šedivý, Key Account Manager CEE – Field Service roman@scandit.com +420 603177630 FSMTALKS: CEE Field Service Forum How to Re-engineer Field Service Operations with Augmented Reality December 1, 2022
- 2. Confidential 2 Main Challenges Faced by Field Service Organizations Inflation & Cost Pressure Reduce costs, improve workforce utilization and productivity Growing Competition & Customers Expectations Aging Workforce & Talent Shortages Speed up onboarding, attract and retain workers, capture and share knowledge Better customer experience, and higher first-time fix While cost reduction & productivity is #1, keeping employees and customers happy is more critical than ever
- 3. Confidential 3 Empower Employees: Efficient Field Operations with AR Higher Technician Productivity & Satisfaction - Leverage on-screen AR instructions, train and guide - Higher customer satisfaction and first-time fix rate - Reduced time to initiate the repair Inflexible & Cost-Intensive Field Operations - No actionable information or visual instructions - Lower technician and customer satisfaction - Time consuming and not scalable
- 4. Confidential 4 Fix fast, first-time with Smart Data Capture
- 5. Confidential 5 Worker Superpowers: Enphase Energy Results • Scanning during installs has risen 62% due to improved scanning accuracy and speed and it has significantly reduced the number of install visits. • Service installations with mobile scanning app are seamless in over 21 countries. With Scandit Smart Data Capture • Enable technicians to accurately and efficiently track and install micro inverters using smart data capture. • Enable technicians and customers to scan multiple serial numbers and see relevant information and actionable insights right via AR overlays. A leading provider of home and commercial energy management technology with operations in 21 countries and more than 41,000 app users.
- 6. Confidential 6 Worker Superpowers: SunPower Results • Installation time reduced from 60 to 20 mins with MatrixScan. • 100% data accuracy improves operational efficiencies. With Scandit Smart Data Capture • Deployed MatrixScan to scan up to 100 barcodes on installed solar panels, reducing time compared to scanning one by one. • Accurate barcode capturing reduces errors in inventory management and proof of completion. • Trouble-free performance and accuracy in monitoring. A leading solar technology and energy services provider for US business and residential customers, employing over 1,200 technicians.