Nelson Milsaint is a student at Florida International University seeking a front desk or office receptionist position. He has years of experience in receptionist roles at various levels. He has a bachelor's degree in physical education from FIU and an associate's degree from Cloud County Community College. His internship experience includes assisting with operations for FIU athletic events. He has held receptionist and front desk roles at several hotels and colleges.

1. Nelson Milsaint
255 NW 120 St
Miami, FL 33168
863-5099-9740
milsaintnelson@yahoo.com
OBJECTIVE
Florida International University student seeking a Front Desk/ Office Receptionist and Clerical with years
of receptionist at many different levels available to fill a position with a reliable company in need
EDUCATION
Florida International University (FIU),Miami, FL Dec.2015
Bachelors of Science Degree in Physical Education: Sport and Fitness Studies
GPA: 3.4
Cloud County Community College Aug. 2013
Associate Science Degree of Physical Education
GPA: 3.5
INETERNSHIP EXEPRIENCE
Location of internship
Identify it is through FIU (2015)
 Assisted the Assistant Athletic Directorof Game Operations and Management withgame
day and event preparation forFIU Athletics events such as football,volleyball,soccer, and
basketball
 Critiqued game management operations forevents and offeredsuggestions on ways to
improve the workperformance during the next events
 Served as visiting team and officialsliaison
 Processed invoices forgame operations (e.g. FIU Police,Miami-Dade Fire and Rescue,
security groups, golf carts, and radios)
WORK EXPERIENCE
Shelborne Hotel, Miami Beach,FL Sept 25, 2015-Present
Night Audi/ Front Desk
 Registered and assigned rooms to guests, as well as responded to guest inquires
 Verified that the correct charges and credits were posted to the corresponding guest folio
 Ensured all cash and cash equivalents are account for balance
 Created and maintained a variety of records and reports using Microsoft Excel, word, and access
 Coded and issued room keys
AOL,Academy of Leaders:FIU Feb. 2013- Mar. 2015
 Attained leadership competencies and participated in structured leadership development
certification program

2. Cloud County Community College, Concordia, KS
Front Desk Housing/Secretary Nov. 2012- Aug. 2013
 Provided customer service with the student in a professional manner
 Answered phones and respond to inquiries of residents and the generalpublic
 Organized deliveries of packages,students mails in and out
 Provided services to university, visitors, guests, residents students, faculty and staff
 Created a collegiate and friendly atmosphere throughout the residential community
 Assists in the university housing move-in and move-out process,holiday closing and summer
school process
Wal-Mart Concordia, KS Nov. 2012- Aug. 2013
Sales Associate
 Worked in produce department, cashier, customer service, stocking, duties, and food preparation
Shelbourne Hotel Miami May. 2012- July 2012
Bell-man
 Greeted visitors, assisted customers with luggage, answered and resolved frequently asked
questions
 Answered phones and responded to inquiries of residents and the generalpublic
 Provided friendly and professional customer service at all times
Tous Les Saint Botanica, Miami, FL Nov. 2007-Aug. 2011
Receptionist/Secretary & Clerical
 Worked in customer Service, cashier, answered phones, scheduled appointments, filled paper
work, translated from Creole to English
 Compiled records of office activities, typed documents and correspondence
 Coordinated workflow, updated and maintained database
 Answered, direct phone calls and made phone calls
 Organized, scheduled appointments, prepared, sent outgoing mailings and packages
 Photocopied, scanned,faxed, handled inquiries, incoming work request, received, sorted and
distributed incoming mail
Appalachian State University Aug. 2011
Clerk
 Gather documents from employees within the office for filing
 Demonstrate knowledge of all administrative support functions related to Federal acquisitions
 Maintain/update various logs
 Prepare file for close-out
 Follows-up with staff members to ensure that various documents are completed in a timely
manner.
HONORS & AWARDS
 FIU Athletic Scholarships Aug. 2013- Present
 Cloud County Community College Athletic Scholarship June. 2012- Aug. 2013
 Certificate of Achievement: TRIO, Student Support Services Program
 Academic Achievement Award: Cloud County Community College
 Presidential Honor Roll: Cloud County Community College
 Certificate of Sport First Aid: American Sport Education Program

3. SKILLS
Languages: Trilingual in English, French &Creole (both spoken and written)
Computer: Fully proficient Microsoft Word PowerPoint Excel Advance