This document discusses different levels of digital adoption and the mindset shifts required to progress to higher levels. It outlines that having a low digital level requires awareness of digital concepts, a mid level requires understanding new requirements and changing practices, and a high level means adopting new management practices and developing more agile reflexes. Reaching the high level involves learning from others, reframing work to add value for clients, and fostering out of the box thinking in one's team.

1. Not all of us are “digital natives”. That’s fine but sooner or
later, we have to become “digital immigrants”…Awareness
Low digital level.
Need to be aware of
the dimension of the
concept « digital ».
Change
Mid digital level.
Understand the new
requirements and
change management
practices accordingly.
Agility
High digital level.
New management
practices are
adopted. New
reflexes allow more
agility.
I realise that I need to learn.
This drives me to change my
mindset and become more
humble. HR Department
values new management
practices and leaders act as
role model: setting a clear
vision, interacting, listening,
learning, trusting people,
I am happy to learn! I am
curious again and look every
day for alternatives, thinking
“What if…” in my work rather
than “we always did like that
before”. My mindset goes
from “completing my work” to
“focusing on results”.
I learn from my team,
my personal network,
my boss. Missions and
tasks are reframed to
add value to my clients
(be they internal or
external), I foster a
“think out of the box“
mindset in my team.
Attitude Practices Reflexes
The Learning Ride