This document discusses how Freshdesk allows companies to support multiple products through configurable multi-product settings. It explains that the Admin section has an area for multiple products where each product can have its own unique settings for email, portal URL, forums, solutions, and custom branding for logos and colors to create separate yet customized support portals for each product.

1. Multi Product Support
Supporting multiple products with Freshdesk
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2. Configuring Multi-Product Settings
Everything you need
is under
Admin > Multiple
Products
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3. Each Product has its own
settings
Add as many
Products as you like
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4. Email Settings
A separate
support email address for
each product
and a unique
forwarding
address
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5. Portal Settings
Custom Portal URL
Top level Forum & Solution
categories for each product
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6. Portal Look &Feel
Complete
customization of
logo, colors etc.
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7. Multiple re-branded portals
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