Freshdesk is a social customer support software that allows businesses to manage tickets from multiple channels like web, email, social media, and phones. It offers automations to streamline support work and self-service options like knowledge bases and forums to help customers help themselves. Founded by former Zoho executives, Freshdesk has grown rapidly, tripling its customer base each quarter for five straight quarters and now serving over 5,000 customers across 80 countries with backing from top investors.

1. Everything you need to deliver
Exceptional Customer Support

2. The social customer support
software your business
needs.

3. Bring in tickets from the
web, email, twitter, faceb
ook and your phone

4. Automations that make
your work decrease
exponentially.

5. Your own forums & knowledge
base - help your customers with
self service.

6. Once a comment on Hacker News
Today a company with 5000 customers
Girish Mathrubootham, CEO
Formerly VP Product Management, Zoho
Shanmugam Krishnasamy, CTO
Formerly Software Architect, Zoho

7. Backed by the investors behind some of
today’s hottest companies

8. vv
The
Growth
Story
Consistently trebling customer base Q X
Q, for five quarters straight.
5000+ customers across
over 80 countries

9. Who uses Freshdesk?

10. As seen on