The document humorously explores how fictional characters might perform as customer support representatives, highlighting various scenarios and customer interactions they might encounter. It showcases the challenges and frustrations of support roles through playful references, ultimately suggesting that some characters may not be well-suited for customer service. The document includes a call to action to visit a related site for more content on customer service.

1. WHEN YOUR FAVORITE
CHARACTERS BECOME
SUPPORT REPS

2. Our favourite fictional characters are awesome.
But when it comes to supporting customers,
how do you think they would fare?
Spoiler alert: It may not be a great idea.

3. WHEN A CUSTOMER
THINKS THE SOLUTION
IS WRONG

4. DON’T YOU THINK, IF I WERE
WRONG, I’D KNOW IT?

5. WHEN A CUSTOMER GIVES
A BAD SATISFACTION
RATING

6. MY FATHER WILL
HEAR ABOUT THIS

7. WHEN A CUSTOMER
ASKS IF THE AGENT
COULD HELP

9. WHEN A FRUSTRATED
CUSTOMER WANTS TO
TALK TO THE
SUPERVISOR

10. I DEMAND A TRIAL BY COMBAT

11. WHEN A CUSTOMER
REPORTS A PROBLEM

13. WHEN A CUSTOMER
ASKS FOR ADVICE
WHEN A CUSTOMER
ASKS FOR ADVICE

14. I AM NOT GREAT AT THE ADVICE.
CAN I INTEREST YOU IN A
SARCASTIC COMMENT?

15. WHEN A CUSTOMER
NEEDS HELP ASSEMBLING
HER FURNITURE

16. TURN TO PAGE 394

17. WHEN A CUSTOMER
FORGETS HIS PASSWORD

18. YOU SHALL NOT PASS

19. WHEN A CUSTOMER
TWEETS ABOUT A BAD
SUPPORT EXPERIENCE

20. THAT ESCALATED QUICKLY

21. EVERY MONDAY MORNINGWHEN AN AGENT RETURNS TO
WORK AFTER A LONG WEEKEND

23. WHEN A CUSTOMER
REQUESTS A FEATURE FOR
THE THIRTEENTH TIME

24. MY YOUNG PADAWAN
PATIENCE YOU MUST HAVE

25. WHEN A CUSTOMER YELLS
ANGRILY FOR 20 MINUTES
AND THREATENS TO LEAVE
YOU FOR A COMPETITOR

26. HODOR

27. Check out our slideshare page for more cartoons,
cool tips and all things customer service.
www.freshdesk.com