The document discusses a scenario in project management where a project manager is faced with team interruptions due to unexpected stakeholder requests. It suggests that the first step should be to review the communications management plan to effectively manage stakeholder inquiries and protect the team's focus on assigned tasks. The correct answer emphasizes the importance of monitoring communications throughout the project life cycle.

1. PMP EXAM
SAMPLE Q & A

2. You have just taken over a project in execution. During your first week, you determine that the
project team members spend a lot of time responding to unexpected requests for information
from different project stakeholders. Because of these interruptions, the team cannot focus on
their project activities, and as a result, the project is behind schedule.
What should you do first?
A. Tell the team members to stop responding to unexpected requests since it is not the
responsibility of the team
B. Push the team to respond to all the requests faster so that they can perform their assigned
project activities on time
C. Ask the team to forward all stakeholder inquiries to you so that the team members can focus
on their assigned tasks
D. Review the communications management plan to understand how stakeholder requests
should be handled
HINT: What should a project manager do when issues are recognized?
Question

3. The correct answer is D
Monitor Communications is the process of monitoring and controlling communications
throughout the entire project life cycle to ensure the information needs of the project and its
stakeholders are met. In this scenario, the stakeholders are reaching out directly to the project
team members, which is not the most effective use of the team's time. To determine why this is
happening, you need to review the communications management plan to determine how
stakeholder inquiries are to be managed. With this information, you can best judge whether the
stakeholders are violating that agreement. After that, you can proceed to make whatever
changes are needed to shield the project team from the time-consuming responses to the
stakeholders' requests for information and develop a better communications protocol for
stakeholder information requests.
Answer

4. All our questions are updated to the latest
A Guide to the Project Management Body of Knowledge
(PMBOK® Guide) standard.
Stop by at free.pm-exam-simulator.com/ and try the
PM Exam Simulator free for 7 days.
We are a trusted and experienced education provider.