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Action Intelligence for Social Good
Activate: Technology
Fred Chiang (蔣居裕)
COO of AGP, SYSTEX Group
Co-Organiger of AI4SG Award
2
Define “Tech for Good”
• Technology empowers the Action for
social good with integrated and
intelligent system
• Action moves society a step closer
to the Goals (SDGs)
Technology
ActionSDGs
3
not only
Artificial Intelligence for Social Good
but further
Action Intelligence for Social Good
AI4SG Impact Model
4
Level of Action Intelligence
Level of Social Inclusion
Level of Scalability
About Action Intelligence
5
• What is Action Intelligence
• Why Action Intelligence
• How-to get Action Intelligence
• How-to start getting Action Intelligence
Provide
the right service
to the right people
in the right place
at the right time
Precision
About Action Intelligence
6
• What is Action Intelligence
• Why Action Intelligence
• How-to get Action Intelligence
• How-to start getting Action Intelligence
Time and
resources are
limited
Effectiveness
About Action Intelligence
7
• What is Action Intelligence
• Why Action Intelligence
• How-to get Action Intelligence
• How-to start getting Action Intelligence
Machine Ability
+
Human
Intelligence
Machine Learning +
Out-of-the-Box Thinking
About Action Intelligence
8
• What is Action Intelligence
• Why Action Intelligence
• How-to get Action Intelligence
• How-to start getting Action Intelligence
Ask the right
question
Well begun is half done
AI4SG Award, 2019
9
“Tech for Good” Elements
3 Criteria
4 Featured Projects
5
AI
SDGs
Action
Economic Growth
Social Progress
Environment
Protection
Government
Paradigm
Outstanding
Contribution
Level of
Sustainability
Impact
Scalability
Action Intelligence
Refer to https://aiplus.systex.com/ai4sg-award/
Government Paradigm Award Winner
Risk Prediction and Integrated Safeguard System
High-risk Family Service Center, New Taipei City Government
10
Integrating 10 various departments and divisions of New Taipei City Government
and collaborating with data science volunteers for delivering a risk prediction
system to lower the child care workload of social workers. Furthermore, the impact
is increasing by sharing the experience with more city governments in Taiwan.
[Reason for Winning]
Refer to https://n.yam.com/Article/20190123494649
Check AI4SG video on http://ai4sg.org/
11
We love you, so don’t want to see you at Service Center, child.
12
Key Successful Factors
13
1. Leading cadre’s commitment and support
• To break down the organizational silos: data, expertise, regulation,
manpower, …
• To encourage the task force
2. Joint-force with volunteers of data science team (D4SG
fellows) to get Action Intelligences
• To get macro insights by seeing the heatmap of high risk cases and
building a multi-dimension query system
• To reduce the workload of social workers by creating index of risk,
building prediction model, and implementing a “Risk Calculator”
app
• To prioritize the case assignment by building Keyword Dictionary of
Risk with text-analysis on the notification contents
Takeaways, Tech for Good
14
1. Technology is not the answer itself,
but it can help to answer
Technology
ActionSDGs
2. Action with intelligences
which combined with
Human Intelligence and
Machine Ability
3. Goal is the thing to be
achieved. What is yours?
AI4SG, Digital Transformation for Good
Join Us
ai4sg.org
Action Intelligence for Social Good

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Fred Chiang

  • 1. Action Intelligence for Social Good Activate: Technology Fred Chiang (蔣居裕) COO of AGP, SYSTEX Group Co-Organiger of AI4SG Award
  • 2. 2 Define “Tech for Good” • Technology empowers the Action for social good with integrated and intelligent system • Action moves society a step closer to the Goals (SDGs) Technology ActionSDGs
  • 3. 3 not only Artificial Intelligence for Social Good but further Action Intelligence for Social Good
  • 4. AI4SG Impact Model 4 Level of Action Intelligence Level of Social Inclusion Level of Scalability
  • 5. About Action Intelligence 5 • What is Action Intelligence • Why Action Intelligence • How-to get Action Intelligence • How-to start getting Action Intelligence Provide the right service to the right people in the right place at the right time Precision
  • 6. About Action Intelligence 6 • What is Action Intelligence • Why Action Intelligence • How-to get Action Intelligence • How-to start getting Action Intelligence Time and resources are limited Effectiveness
  • 7. About Action Intelligence 7 • What is Action Intelligence • Why Action Intelligence • How-to get Action Intelligence • How-to start getting Action Intelligence Machine Ability + Human Intelligence Machine Learning + Out-of-the-Box Thinking
  • 8. About Action Intelligence 8 • What is Action Intelligence • Why Action Intelligence • How-to get Action Intelligence • How-to start getting Action Intelligence Ask the right question Well begun is half done
  • 9. AI4SG Award, 2019 9 “Tech for Good” Elements 3 Criteria 4 Featured Projects 5 AI SDGs Action Economic Growth Social Progress Environment Protection Government Paradigm Outstanding Contribution Level of Sustainability Impact Scalability Action Intelligence Refer to https://aiplus.systex.com/ai4sg-award/
  • 10. Government Paradigm Award Winner Risk Prediction and Integrated Safeguard System High-risk Family Service Center, New Taipei City Government 10 Integrating 10 various departments and divisions of New Taipei City Government and collaborating with data science volunteers for delivering a risk prediction system to lower the child care workload of social workers. Furthermore, the impact is increasing by sharing the experience with more city governments in Taiwan. [Reason for Winning] Refer to https://n.yam.com/Article/20190123494649
  • 11. Check AI4SG video on http://ai4sg.org/ 11 We love you, so don’t want to see you at Service Center, child.
  • 12. 12
  • 13. Key Successful Factors 13 1. Leading cadre’s commitment and support • To break down the organizational silos: data, expertise, regulation, manpower, … • To encourage the task force 2. Joint-force with volunteers of data science team (D4SG fellows) to get Action Intelligences • To get macro insights by seeing the heatmap of high risk cases and building a multi-dimension query system • To reduce the workload of social workers by creating index of risk, building prediction model, and implementing a “Risk Calculator” app • To prioritize the case assignment by building Keyword Dictionary of Risk with text-analysis on the notification contents
  • 14. Takeaways, Tech for Good 14 1. Technology is not the answer itself, but it can help to answer Technology ActionSDGs 2. Action with intelligences which combined with Human Intelligence and Machine Ability 3. Goal is the thing to be achieved. What is yours?
  • 15. AI4SG, Digital Transformation for Good Join Us ai4sg.org Action Intelligence for Social Good