1. References available upon request
Frank Mancuso
2024 S Baldwin, Unit 43 ♦ Mesa, AZ 85209 ♦ (480) 459-8292 ♦ fmaz24@aol.com
OBJECTIVE
To obtain a Mortgage Loan Processor position with a company seeking an organized and team oriented individual.
STRENGTHS
 Written and Verbal Communication Skills: evidenced by working well on a team
 Exceptional Organizational Skills: demonstrated in working in a fast pace environment and experiences
 Extensive Knowledge of Mortgage Industry: developed through a successful career
EXPERIENCE
Bank of America Home Loans 2013 – Present
Home Services Specialist/Loan Processor
 Efficient with FHA, VA, Conforming, Non-conforming, and Home Equity Line of Credit mortgages
 Gather and verify all conditions for loan approval
 Review executed documents to ensure all required disclosures/documents are completed correctly
 Order third party services such as appraisal, title, flood certification, and payoff
 Resolve routine title issues by obtaining adequate documentation
 Resolve appraisal disputes by obtaining NMLS listings from Real Estate Agent
 Efficient with calculating Salary/Wages, Pension, Social Security, Veteran, IRA income
 Clear SASE authority level conditions
 Utilize knowledge of laws and regulations to assist with the structure of loan guidelines
 Meet and exceed unit and personal productivity goals to receive monthly incentive
Wells Fargo Home Mortgage 2011 –2013
Loan Document Specialist III
 Gather all required documents to meet loan conditions
 Review executed documents and ensure all required documents are completed correctly
 Utilize knowledge of documentation, laws and regulations to assist with the structure of loan guidelines
 Order third party services such as appraisal, title, flood certification, and payoff
 Offer insurance products to customers to maintain business loyalty
 Once loan conditions have been met, submit to underwriter for final approval
EDUCATION
Scottsdale Community College
Major: Business Administration/Management
Paradise Valley Community College
Major: Business Administration/Management
ADDITIONAL SKILLS
 NMLS #1065368
 Experience working with ACAPS, AS400, Clues AU/LP, StatusMart, EDGE
 Proficiency with Microsoft Excel, Microsoft Word, Microsoft PowerPoint