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Formula Won
A Crash Course In Nailing New Business
Let’s Get Convert-sational
Call to Actions (CTAs)
& Landing Pages
@Gertie.
photography
@GertieGoddard
Step 1: DO THIS (CTAs)
Step 2: WHY DO THIS? (Landing Pages)
Step 3: THANKS FOR DOING THIS
Step 4: WHAT NEXT?
KNOW YOUR VALUE PROPOSTION
TELL PEOPLE WHAT YOU
WANT THEM TO DO
1
The LAWS of CTAs
L – Less is more
A – Action-orientated text
W– Who’s it for?
S – Striking (big & bold)
“Reserve your seat now”
“Try it out today”
“Download your whitepaper here”
“Get your free banana”
Convey Action & Urgency
THE PERFECT CTA-NATOMY
YAY
THE PERFECT CTA-NATOMY
NAY
Eww
??
Your CTAs are all the same.
WHY?!
THERE ARE SO MANY TYPES TO CHOOSE FROM
Form or click-through?
Sidebar or full page?
Pop up or passive?
• 5 types of pop up: CT.SEE
REMEMBER COOKIES! (don’t be annoying) *TRENDALERT*
ALERT*
Data or
no data?
Choice or no choice?
TEST,TEST,TEST &TEST
Face or no face?
WITHOUT FACE:
• Average click rate:3.0%
WITH FACE:
• Average click rate: 2.2%
•
WHAT YOU HIDING…?
CTA
LANDING
PAGE
TELL THEM WHY
2
Tell them their problems
…then tell them how you’ll fix them
NO DISTRACTIONS!
NO DISTRACTIONS! 1. NAVIGATION
2. Main selling point
3. Imagery 4. Form
MAKE IT TRUSTWORTHY
TEST,TEST,TEST &TEST
WHAT CONVERTS?
How do they really know what they’re getting?
WHAT CONVERTS?
How do they really know what they’re getting?
45.59% 33.8%
SAY THANKS
3
TYSM
Download on
page, or sent
via email?
What to expect
WHAT NEXT?
4
What’s your goal?
TYSM
TYSM
KEY TAKEAWAYS
1.Motivation = Perceived benefits – Costs
2.LAWS of CTAs
3.Distraction free LPs
4.Mix it up
5.TEST
6. Align ‘What Next?’ with biz goals
@Gertie.photography @GertieGoddard #DigitalGaggle
Lead Nurturing Workflows
73% of B2B leads are not ready to be
passed to the sales department.
Marketing Sherpa
What can marketers
do?
1
2
3
What is a lead nurturing workflow?
How do they work in an inbound campaign?
Why they are a no brainer for Inbound Marketing
WHAT IS A LEAD NURTURING
WORKFLOW?
1
LEAD NURTURING WORKFLOWS
+
INBOUND MARKETING CAMPAIGN2
1. Early research phase
1. Early research phase
2. Offer useful additional info
3. Key personal details (&
location)
1. Early research phase
2. Offer useful additional info
3. Key personal details (&
location)
Lead Nurturing Email 1
Secret Sauce
Lead Nurturing Email 1
Secret Sauce
Did this email get opened?
Lead Nurturing Email 1 Lead Nurturing Email 2
Secret SauceSecret Sauce
WHY LEAD NURTURING
WORKFLOWS ARE A NO
BRAINER FOR INBOUND3
73% of B2B leads are not ready to be
passed to the sales department.
Marketing Sherpa
65% of typical sales people’s time is spent
in
non revenue-generating activity.
Forbes
It is our
responsibility
to spoon feed
qualified leads
that don’t waste sales
people’s
time.
“What gets measured gets
improved”
Peter Drucker
1
2
3
What is a lead nurturing workflow?
How do they work in an inbound campaign?
Why are they a no brainer for Inbound
Marketing?
James Mulvaney
Social IRL
FORMULA WON
A Crash Course In Nailing New Business Using EMAIL
@MrJonPayne
@MrJonPayne
follow for slides
HAVE A GAMEPLAN
1
IT’S ALL ABOUT YOU
2
YOU
WE
i
NAME IN SUBJECT LINE
3
ASK A RELEVANT QUESTION
4
GIVE UNTIL IT HURTS
5
CTA ALL THE WAY
6
PS
7
BE RUDE
8
8 EMAIL TAKEAWAYS
1.Have a game plan*
2.You, we, i
3.Name in subject
4.Ask relevant question
5. Give until it hurts
6.Call to action
7. PS
8.Be rude*
@MrJonPayne

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Formula Won: A Crash Course In Nailing New Business

Editor's Notes

  1. Tell them what to do (CTA). Re-enforce why they should do this (landing page) , thank you page, DON’T LEAVE THEM HANGING
  2. This image is taken from https://moz.com/blog/how-to-come-up-with-great-testing-ideas WHAT ARE YOU OFFERING/DO PEOPLE CARE?
  3. tbm=isch&sa=X&ved=0ahUKEwiVmvurubzZAhUUfMAKHR4_AH4Q_AUIDCgD&biw=1920&bih=974#imgrc=_https://www.google.co.uk/search?q=DOWNLOAD+YOUR+GUIDE+CTA&rlz=1C1CHBF_en-GBGB743GB743&source=lnms& https://www.mailmunch.co/blog/thank-you-page-examples/
  4. tbm=isch&sa=X&ved=0ahUKEwiVmvurubzZAhUUfMAKHR4_AH4Q_AUIDCgD&biw=1920&bih=974#imgrc=_https://www.google.co.uk/search?q=DOWNLOAD+YOUR+GUIDE+CTA&rlz=1C1CHBF_en-GBGB743GB743&source=lnms& https://www.mailmunch.co/blog/thank-you-page-examples/
  5. click, scroll, timed, exit and entry pop up types - WISHPOND The bigger the company, the less aggressive the pop up!
  6. Image: http://www.spiralcellars.co.uk/top-10-custom-wine-cellar-benefits-part-1/
  7. https://blog.hubspot.com/blog/tabid/6307/bid/33927/11-simple-but-critical-tips-for-creating-better-landing-pages.aspx https://blog.hubspot.com/marketing/landing-page-examples-list https://blog.hubspot.com/blog/tabid/6307/bid/32692/how-to-leverage-thank-you-page-real-estate-for-better-marketing.aspx
  8. https://blog.hubspot.com/blog/tabid/6307/bid/33927/11-simple-but-critical-tips-for-creating-better-landing-pages.aspx https://blog.hubspot.com/marketing/landing-page-examples-list https://blog.hubspot.com/blog/tabid/6307/bid/32692/how-to-leverage-thank-you-page-real-estate-for-better-marketing.aspx
  9. https://simplymeasured.com/library/2018-03-20-Ultimate-Social-Testing-Guide/?aliId=121792597#sm.000hryz3g1d2bfiwsxe22cmvxuqib
  10. https://simplymeasured.com/library/2018-03-20-Ultimate-Social-Testing-Guide/?aliId=121792597#sm.000hryz3g1d2bfiwsxe22cmvxuqib
  11. https://simplymeasured.com/library/2018-03-20-Ultimate-Social-Testing-Guide/?aliId=121792597#sm.000hryz3g1d2bfiwsxe22cmvxuqib
  12. DIGITAL MARKETING GROWN FOCUS ON TRAFFIC AND LEADS – GERTIE OUR JOB IS NOT DONE Digital marketing, I think we can all I agree, has grown almost too fast in the last 10 years. And in this time where organisations have been striving to catch up the focus has very very much been on attracting more traffic and converting those visitors into leads. And this is great and as we've seen from Gertie's talk, there's still a lot more we can learn. But the conversion is not where our job as marketers is done.
  13. THIS IS OUR PROBLEM SO…
  14. In the next 8 minutes, I am going to EXPLORE ONE TACTIC THAT CAN MAKE THOSE LEADS READY FOR SALES lead nurturing workflows. So hopefully, in less than 10 minutes – you’ll know…
  15. Depending on the answers you give to specific questions determines the action you should take – Do you have a donut Lead nurturing workflows work in very much the same way – using if/then that logic. Instead of depending on your answers, it analyses your behaviour on the website and automates the next step
  16. BASIC FOLLOW UP EMAIL – START OF LEAD NURTURING PROCESS
  17. A SERIES OF ACTIONS AND EMAILS THAT FURTHER QUALIFY AND NURTURE LEADS
  18. WHO’S INBOX LOOKS SIMILAR TO THIS, RIGHT? FUTURE CONTENT ALL PART OF A WORKFLOW
  19. To give you context so you know where this all sits….
  20. ATTRACT VISITORS CONVERT INTO LEADS NOW WE TRY AND MAKE THESE MAKE THESE LEADS SALES READY FOR THAT YOU NEED SOFTWARE
  21. All of these have SOME ELEMENTS of what I’m about to show you. You may be using one of them or something similar BUT EVEN IF YOU AREN’T YOUR COMPETITORS ARE OR PROBABY WILL BE SOON
  22. KEYWORD TARGETED CONTENT LONGTAIL QUESTION BASED BLOG POST
  23. ACTION BASED CTA DIRECTING TO A LANDING PAGE
  24. FORM COLLECTING KEY LEAD INFORMATION RECAP - WHAT DO WE KNOW?
  25. We have captured lead information early on in their research phases – They still perhaps don’t know they want a divorce yet! We have some personal details Crucially, we’re using the form to segment our audience by location because this law firm typically converts local leads NOW WE CAN BEGIN OUR WORKFLOW
  26. AUTOMATE LEAD QUALIFICATION BASED ON LOCATION FOCUS ON THE LEADS THAT MATTER SEND A SERIES OF EMAILS RELATING SPECIFICALLY TO THE QUESTIONS THIS LEAD MIGHT BE WORRYING ABOUT
  27. STUFF LIKE PENSIONS
  28. AND IF THE LEAD ENGAGES WITH THIS EMAIL
  29. THEY GET SENT ANOTHER EACH EMAIL NUDGES THEM TO CONTACT A SOLICITOR IF THEY HAVE A SPECIFIC PROBLEM THIS IS THE FOUNDATION OF A BASIC WORKFLOW BUT THEY CAN BE MORE COMPLICATED THAN THAT
  30. HERE’S ONE WE MADE EARLIER NLM CONTACT FORM TO QUALIFY A LEAD TO SEE IF THEY ARE WORTH CONTACTING
  31. 3 OUT OF 4 VISITORS WHO CONVERT ARE NOT READY FOR JON INBOUND LEADS ARE CAUGHT EARLY – THEY NEED MORE TIME AND MORE INFORMATION LEAD NURTURING CAN DO BOTH IN A PERSONALISED MANNER
  32. AUTOMATION of STANDARDISES EMAIL communications REDUCES WASTED TIME OF SALES TEAM
  33. They need SIMPLE INFO. Lead nurturing allows marketers to QUALIFY PROSPECTS for BUDGET, LOCATION, AUTHORITY TO BUY And can provide useful CONTEXT like the PROSPECT’S LINKEDIN PROFILE, COMPANY WEB PAGE, COMPANY TWITTER PAGE
  34. OLD SCHOOL BUSINESS PROFESSOR – Big consultancies like PWC, KPMG, Ernst & Young follow this principal. WITH THESE KIND OF SOFTWARES – IT IS SIMPLE
  35. In our example email 2 is less effective LESS OPENS than email 5
  36. SUBJECT LINE CTA TOO LONG MOBILE ?
  37. HOPEFULLY THAT GIVES YOU THE BASICs OF HOW YOU CAN USE LEAD NURTURING WORKFLOWS BUT IF IT DOESN’T…
  38. I’VE BEEN JAMES MULVANEY I’LL BE AT THE NOISY LITTLE STAND FOR ANY QUESTIONS CHEERS