Peter Dunkley introduces Forge by Acision that provides next-gen communication APIs and SDKs to help businesses connect and collaborate more efficiently using secure SMS, IP messaging, voice, and video.

1. Introduction to forge by Acision
May 2015

2. today’s presenters
Peter Dunkley – Technical Director, Acision
Acision’s WebRTC evangelist, and contributor to
WebRTC related open source projects, which
enable rich, high quality, RTC applications to be
developed for browsers, mobile platforms, and IoT
devices.
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3. 5/21/2015 © Acision 2015 3
who is acision?

4. acision at a glance
Heritage & history
No.1 messaging provider in the world
20+ year history
2 trillion messages/ year
Global presence & reach
Innovation Operational excellence
35+ offices across 6 continents
650+ employees
100+ support team
1st to launch commercial SMSC
Cloud & virtualised services
Multi-channel messaging +
WebRTC
Data insights
Carrier grade security
24/7 support
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5. Cloud
based
consumer
messaging
service launched
through Acision
Cloud Services
Store
Acision has been connecting the world for two decades
Formation
of Aldiscon
First commercial
SMS messaging
service
SMPP
protocol
enable
applications
to send SMS
Logica
acquires
Aldiscon
First
commercial
MMS
deployment
Logica &
CMG
merge
First IP based total messaging
solution for 3G. First text
message voting for season 2 of
‘American Idol’ 7.5m votes cast
First
commercial
videomail
deployment
SMS based mobile
payments initiated at Globe
Enabled TV show
American Idol to
interact with a
record breaking
60M voters
Formation
of Acision
Handled more than
half of all text and
multimedia messages
sent at new year,
which totalled 43
billion worldwide
Strategic Partnership with Soli –
Integrated Communication
Services
First ringtone
delivered over
SMS
First CMG
SMSC
deployment
Strategic
Partnership turns to
acquisition of
Crocodile RCS
Global Telecom Business
and World Vendor Award
winners for enriched
messaging services
Launch of fuseMe
and Forge Rich
Communication
Services
Acquisition of
Mindmatics-
secure messaging
for the Enterprise
1988 1993 1996 1997 2002 2004 2006 2007 2008 2010 2012 2013 2014
IP
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6. As consumers communicate in richer ways, an Enterprise opportunity emerges
enabling richer communications is key area of focus
Growing consumer demand Opportunity for revenue growth
Business
Drivers
Premium revenues from a personalized service
experience
Deals can be closed faster by connecting to the right
experts sooner
More ways to close business
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7. welcome to forge
the real-time communications SDK

8. RTCweb
There are a number of proprietary implementations that provide direct
interactive rich communication using audio, video, collaboration, games, etc.
between two peers' web-browsers. These are not interoperable, as they
require non-standard extensions or plugins to work. There is a desire to
standardize the basis for such communication so that interoperable
communication can be established between any compatible browsers.
Real-Time Communication in WEB-
Browsers (rtcweb) 2013-03-13 charter
”
“
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9. WebRTC
The mission of the Web Real-Time Communications Working Group, part of the
Ubiquitous Web Applications Activity, is to define client-side APIs to enable Real-
Time Communications in Web browsers.
These APIs should enable building applications that can be run inside a browser,
requiring no extra downloads or plugins, that allow communication between
parties using audio, video and supplementary real-time communication, without
having to use intervening servers (unless needed for firewall traversal, or for
providing intermediary services)..
Web Real-Time Communications
Working Group Charter
”
“
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10. forge is a platform that enables rich, real-time
communications
4
Own & 3rd Party
Content
Integration
Messaging,
IP/Chat
VideoVoice
ENTERPRISE TOOLS
Measurement
Analysis
Business Information
ENVIRONMENT
Enterprise Class
architecture, security,
infrastructure and support
For
operators,
replace
service calls
with video
chat session
For
customer service
centers, resolve
issues/inquiries
more quickly
For banks,
securely
message VIP
customers on
their mobile
device
Click-to-Call
or Video Chat
from a
website
Cost savings
with IP
Communication
Contextual
information
and screen-
sharing from
a mobile
device
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11. why is it interesting?
Now, anyone can add
next -generation
communication features
on mobile apps and
websites.
DEVELOPER TOOLS
Quickly deploy, Measure
results and
scale your application
ENVIRONMENT
Enterprise Class
architecture, security,
infrastructure and support
forge by Acision
offers…
1-Way or 2-Way
Video Chat
VOIP
Calling
IM / Chat
Group
Chat
File
transfer
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12. with forge, it’s easy to add video, audio, SMS and IM features to a
website or app
High voice and video quality helps people interact and
collaborate, transforming healthcare, entertainment and
education companies
Call Centers can differentiate themselves with customer
empathy and engagement
Chrome, Firefox, etc.
File transfers, video chat and instant-messaging
conversations, all in one place. Integrate this with CRM
platforms for a greater customer service impact.
Browser and SDK Based Solution: Chrome, Firefox,
Opera, iPhone, Android
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13. KEY FEATURES!
Facebook, Google+, GitHub, Office 365, LinkedIn and
Janrain now supported as OATH2 Authentication methods
Notifications (Apple and Google)
advanced communication functions & roadmap
Q3
Call hold and transfer
SIP interoperability (G.711, Opus and VP8)
Audio and video session using Opus and VP8
OAUTH2 Authentication
WebRTC Integration
Apple and Google Notifications
Broadcast Messaging
IP Voice Calls – P2P
IP Video Calls – P2P
Presence
IP Video Streaming
IP Voicecall-Broadcast and Video Conference
Chat / IP Messaging
Group Chat
SMS Fallback
File transfer (image, video, contact, location, files)
Recording (messaging, presence, voice and video)
NEW (March 2015)!
Group Chat
Recording / Archiving (Voice, Video, Messaging, Presence)
Roadmap Items (Summer 2015)
Video conferencing
Call queuing
Self-service developers environment
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14. developers can set up an account at:
developers.forge.acision.com
Our advanced, easy to use communication APIs
and SDK’s can be deployed directly with developers
and enterprise customers
Supports iOS, Android and Javascript
Quickly add rich communication features, such as
video chat, secure IP messaging and presence
Flexible deployment of messaging, voice and video
Free testing and 90-day trial on production accounts
Deployed and hosted via the Acision Cloud
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15. documentation available online
We’ve prepared video
tutorials helping explain how
to set up the development
environment and how to
authenticate using simple
auth and oAuth2.
https://forge.acision.com/docs
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16. downloading the SDK
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17. Thank you & Questions
forge.support@acision.com
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