Integrate Mitel IP telephony solutions to business processes

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This document discusses NetVitesse's solutions for integrating Mitel IP telephony with business processes. It describes NetVitesse's NvConnect platform and components like OneDirectory, a web directory to access unified contacts, and Unilogin, a single sign-on tool connecting IP phones to computer sessions. It provides examples of how NetVitesse has developed applications using NvConnect to provide Mitel telephony provisioning, backup solutions, and a .NET client to integrate with OneDirectory.

How to integrate Mitel IP telephony solution to Business processes ?

About NetVitesse NetVitesse Product Portfolio Real-Time Business Tools NvConnect Toolbox Unilogin NvConnect Server OneDirectory Custom Development Developed with: NetVitesse Technology NvConnect Platform + API components

What is NvConnect ? UnifiedCommunication products NvConnect Server Managed services & «Large Accounts » 3rd party software NvConnect Services

Real Time Business Tools Security Productivity Simplicity

Connect to All Contacts Onedirectory, multi-contacts directory web browser OneDirectory is NetVitesse web meta-directory solution to access to unified corporate contacts from anywhere at anytime. What competitive solutions exist in terms of directory integration? How to give a unified access to multi- contact directories without much development? Customers’ Questions Web browser Xml Application

OneDirectory AtWork LDAP CM SQL MCD Other ERP Screenshot form a Mitel phone.

OneDirectory Architecture Corporate IT Mitel 3300 LDAP APPLI #1 APPLI #2 APPLI #3 Read LDAP/SQL OneDirectory API XML Web Interface HTML App Users Compatibility ,[object Object]

Formats: vCard, hCard, xls, pdf, odf, cdv

Accessibility: Web (all OS), SmartPhone, Mitel HTML IP Phone 5320/5330/5340/5360 ,[object Object]

SOAP-API for the search engine,[object Object]

Unilogin Architecture Mitel 3300 XML I am on switch port 11:22:33:44:55:66, connect extension 2711 Connect extension 2710 on phone 2602 Unilogin LLDP Location Discovery Static mode Dynamic mode Switch LLDP ,[object Object]

Static mode - The user chooses the phone to bind with his Ms Windows® session.Technicalrequirements ,[object Object]

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Integrate Mitel IP telephony solutions to business processes

1. How to integrate Mitel IP telephony solution to Business processes ?

2. About NetVitesse NetVitesse Product Portfolio Real-Time Business Tools NvConnect Toolbox Unilogin NvConnect Server OneDirectory Custom Development Developed with: NetVitesse Technology NvConnect Platform + API components

3. What is NvConnect ? UnifiedCommunication products NvConnect Server Managed services & «Large Accounts » 3rd party software NvConnect Services

4. Real Time Business Tools Security Productivity Simplicity

5. Connect to All Contacts Onedirectory, multi-contacts directory web browser OneDirectory is NetVitesse web meta-directory solution to access to unified corporate contacts from anywhere at anytime. What competitive solutions exist in terms of directory integration? How to give a unified access to multi- contact directories without much development? Customers’ Questions Web browser Xml Application

6. OneDirectory AtWork LDAP CM SQL MCD Other ERP Screenshot form a Mitel phone.

8. External SQL, Web Services

9. Formats: vCard, hCard, xls, pdf, odf, cdv

10.

11. SugarCRM, SalesForce, SAP…

12. Secured: SSL, WS-Security

13.

14. UniloginAtWork Or

15.

16.

17. Windows clients deployable on Windows XP/Vista PC by the adminwith .exe file (.msicoming)

18. Mitel 3300 9.0 >> MCD4.1 Versions supported

19. LLDP activated on the edge Switch

20.

21.

22.

23.

24. Enrich the CRM use with the implementation of a click-to-call feature towards Mitel telephony

25. NvConnect Maintenance designed to plan back-ups and retrieve files

26. NvConnect WebCall & WebServices SOAP allowing the PHP developer to create a gateway between the IT application and Mitel VoIPNetVitesse Solution

27.

28.

29. Connectivity and recovery of specific information in the customer database

30.

31. Find Out More www.net-vitesse.com Or +1.613.271.5986 Or email us: sales@net-vitesse.com

Integrate Mitel IP telephony solutions to business processes

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