Bank Asia was founded in 1999 by successful entrepreneurs to be a fully customer-focused bank providing technology-driven products and services. The document analyzes Bank Asia's foreign exchange performance from 2009-2013, finding a decline in foreign exchange business from 2013 to 2012, though growth in previous years. It compares Bank Asia's export, import, and remittance amounts to other banks, and makes recommendations to increase foreign exchange business, such as improving customer service and website information.

1. “Foreign Exchange Activities of
Bank Asia Limited”

3. Bank Asia has been launched by a group of successful entrepreneurs
with recognized standing in the society. The bank started its journey on
November 27, 1999 with an aim to be fully customer focused through
rendering technology driven innovative products and services.

5. Broad
Objective
Specific
Objective
To present a clear overview and evaluate the
performance of foreign exchange business of
Bank Asia Limited.
 To analyze the Import - Export and Remittance
performance of Bank Asia Limited.
 To analyze the foreign exchange business growth
of country vs. Bank Asia Limited.
 To present a comparative performance analysis of
BA Foreign Exchange Business with several
commercial banks.

6. I. The Primary Sources of Data
• Face to face conversation .
• Relevant file study .
• Observations .
II. The Secondary Sources of Data
• Annual Reports .
• Annual Business Review .
• Periodicals published by the Bangladesh Bank.
• Different books, articles etc.
• Web Browsing.

7. Performance of Foreign Exchange Business
Year Foreign Exchange Business(In Million Taka) Growth
2013 163042.03 -20.59%
2012 205334.59 4.77%
2011 195985.40 5.28%
2010 186142.27 63.44%
2009 113886.80 29.72%

8. 71,968.83
Export scenario of Bank Asia Limited
66,478.34
74,794.50
57,281.67
30,953.40
2013 2012 2011 2010 2009

9. 110,738.08
Import Scenario of Bank Asia Limited
106,746.15
99,414.20
110,418.89
67,378.30
2013 2012 2011 2010 2009

10. 34,334.40
Remittance Performance of Bank Asia Limited
32,110.10
21,776.70
18,441.71
15,555.10
2013 2012 2011 2010 2009

11. Country vs. Bank Asia Foreign Exchange Business Growth
16%
Performance
3%
-2%
20%
9% 9%
15%
11% 12%
25%
20%
15%
10%
5%
0%
-5%
Export (US $) Import (US $) Remittance (US $)
Country (Oct-13 over Oct-12) Change %
Bank Asia (Oct-13 over Oct-12) Change %
Bank Asia (Dec-13 over Dec-12) Change %

12. Comparative Foreign Exchange Performance Analysis at FY13
Bank Asia
Limited
DBBL
Dhaka Bank
Limited
120,000.00
100,000.00
80,000.00
60,000.00
40,000.00
20,000.00
0.00
Export 110,738.08 118,045.20 33,305
Import 71,968.83 108,259.30 46,160
Remittance 15,555.10 14,338.00 9,786

13. Findings and Analysis
Branch Performance on Foreign Trade Business at FY 13
Import Export Remittance
20
18
16
14
12
10
8
6
4
2
0
Amount 18.8 3.4 5.5

14. Observations Over Findings And Analysis
I. New rules , regulation
and practices .
I. Trust issue.
II. Slowdown of RMG
sector
III. Sluggish economic
condition and
industrial growth
I. Increasing export of jute,
leather, frozen foods.
II. Demand of food ,
petroleum, manufactured
output import
III. Foreign individual wage
earnings, growing number
of exchange house.

15. Bank should increase their concentration more
about all categories of client.
Bank Asia should enhance the employees in
teller service, customer service as well as foreign
trade service.
Bank should reduce charges in foreign exchanges
to attract more customers.
Bank Asia operating software “STEALER’’ should
be changed
3
Recommendations

16. Recommendations
Bank Asia should update their websites properly so
that customers can get details about the products
and services easily.
Authority should decentralized some of their powers
to make the work faster.
The bank may introduce some promotional program
to increase export-import business.

17. Time Management
Work Under Pressure
Effective Communication
Team Work
Others Basic Banking Activities

19. Any Question ?