The document is an internship report submitted by Mazhar Abbas to Zainb Akram, detailing Abbas' 6-week internship at MCB Bank Limited in Multan, Pakistan. The report provides an executive summary of Abbas' tasks in the bank's remittance department, filling forms for transactions like pay orders, online transfers, and demand drafts. It also includes background information on MCB Bank, its vision, organizational structure, products and services, SWOT analysis, and marketing strategies. Abbas describes the processes for account opening, clearing transactions, and different types of remittances during his internship.
MCB Bank Limited is one of Pakistan's largest banks. It was founded in 1947 and privatized in 1991. Today it has over 1,173 branches across Pakistan and overseas. The document provides an overview of MCB's history, leadership, financial performance, products and services which include deposits, loans, credit cards, investments and more.
Internship report on MCB Limited by Labeeda FaridLabeeda Farid
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This internship report summarizes the internship experience of Labeeda Farid at MCB Bank Limited, focusing on the human resource department. MCB Bank is one of the largest and oldest banks in Pakistan, established in 1947. The report provides an overview of MCB Bank, including its vision, history, organizational structure, products and services. It also describes the key departments Labeeda Farid worked in, including customer dealing and operations, and the tasks she completed during her six-week internship.
The document provides an overview of MCB Bank including its history, objectives, core values, management, products, clients and competitors. MCB was established in 1947 and was later nationalized and privatized, and it now has over 1,190 branches in Pakistan and abroad offering various banking services and products to retail and corporate customers. The management profiles and organizational structure are also outlined.
MCB Bank was established in 1947 and was the first bank to be privatized in 1991. It aims to be the leading financial services provider and has a team of committed professionals providing innovative solutions. The organizational chart shows the board of directors at the top with various departments reporting up. The internal auditor ensures proper internal controls, supervises capital expenditures, and implements the yearly audit plan. A SWOT analysis identifies strengths such as its long history and being the first privatized bank, while weaknesses include a limited international branch network and lack of managerial training for some employees.
The document is an internship report submitted by Hidayat Ullah about his internship at the MCB Bank Limited Kohat City Branch in Pakistan. It provides details about MCB Bank such as its vision, mission, objectives, and core values. It also describes the different departments in the Kohat City Branch and the work done by the intern during the 8-week internship period.
INTERNSHIP REPORT ON MUSLIM COMMERCIAL BANK.
Submitted in partial requirement for the degree of Bachelor of Business Administration Department of Management Sciences
Faculty of Commerce, Economics & Management Sciences
ISRA UNIVERSITY, Hyderabad Spring 2017
This document provides a 3 page internship report summary for an internship at Habib Bank Limited (HBL) in Pakistan. The summary discusses the executive summary of the internship experience, acknowledges those who helped with the report, and provides an introduction to banking evolutions and the structure of Pakistan's financial sector. HBL is introduced as the largest private sector bank in Pakistan, with over 1,500 branches. The report discusses HBL's background, privatization in 2004, mission, vision, administration, and departments including account opening, cash, clearing, and transfers.
MCB Bank was incorporated in 1947 and later privatized in 1991. It is now one of the top 5 banks in Pakistan with net assets of PKR 1 trillion. The bank has a large branch and ATM network across Pakistan and is listed on the Pakistan Stock Exchange and London Stock Exchange. It offers a variety of personal and business banking products and services including deposits, loans, digital banking and agriculture financing.
MCB Bank Limited is one of Pakistan's largest banks. It was founded in 1947 and privatized in 1991. Today it has over 1,173 branches across Pakistan and overseas. The document provides an overview of MCB's history, leadership, financial performance, products and services which include deposits, loans, credit cards, investments and more.
Internship report on MCB Limited by Labeeda FaridLabeeda Farid
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This internship report summarizes the internship experience of Labeeda Farid at MCB Bank Limited, focusing on the human resource department. MCB Bank is one of the largest and oldest banks in Pakistan, established in 1947. The report provides an overview of MCB Bank, including its vision, history, organizational structure, products and services. It also describes the key departments Labeeda Farid worked in, including customer dealing and operations, and the tasks she completed during her six-week internship.
The document provides an overview of MCB Bank including its history, objectives, core values, management, products, clients and competitors. MCB was established in 1947 and was later nationalized and privatized, and it now has over 1,190 branches in Pakistan and abroad offering various banking services and products to retail and corporate customers. The management profiles and organizational structure are also outlined.
MCB Bank was established in 1947 and was the first bank to be privatized in 1991. It aims to be the leading financial services provider and has a team of committed professionals providing innovative solutions. The organizational chart shows the board of directors at the top with various departments reporting up. The internal auditor ensures proper internal controls, supervises capital expenditures, and implements the yearly audit plan. A SWOT analysis identifies strengths such as its long history and being the first privatized bank, while weaknesses include a limited international branch network and lack of managerial training for some employees.
The document is an internship report submitted by Hidayat Ullah about his internship at the MCB Bank Limited Kohat City Branch in Pakistan. It provides details about MCB Bank such as its vision, mission, objectives, and core values. It also describes the different departments in the Kohat City Branch and the work done by the intern during the 8-week internship period.
INTERNSHIP REPORT ON MUSLIM COMMERCIAL BANK.
Submitted in partial requirement for the degree of Bachelor of Business Administration Department of Management Sciences
Faculty of Commerce, Economics & Management Sciences
ISRA UNIVERSITY, Hyderabad Spring 2017
This document provides a 3 page internship report summary for an internship at Habib Bank Limited (HBL) in Pakistan. The summary discusses the executive summary of the internship experience, acknowledges those who helped with the report, and provides an introduction to banking evolutions and the structure of Pakistan's financial sector. HBL is introduced as the largest private sector bank in Pakistan, with over 1,500 branches. The report discusses HBL's background, privatization in 2004, mission, vision, administration, and departments including account opening, cash, clearing, and transfers.
MCB Bank was incorporated in 1947 and later privatized in 1991. It is now one of the top 5 banks in Pakistan with net assets of PKR 1 trillion. The bank has a large branch and ATM network across Pakistan and is listed on the Pakistan Stock Exchange and London Stock Exchange. It offers a variety of personal and business banking products and services including deposits, loans, digital banking and agriculture financing.
The document provides an internship report on Habib Bank Limited (HBL). It includes an acknowledgement, table of contents, executive summary, and sections on the history of banking in Pakistan and HBL. The executive summary highlights that HBL was the first commercial bank established in Pakistan in 1947 and has grown to over 1,450 branches. It also discusses HBL's mission, vision, values, board of directors, management structure, operations, products/services, and the intern's learnings. SWOT analysis identifies HBL's strengths as its long history, large size and branch network, and high level of public trust in Pakistan.
MCB Islamic Bank Internship Report - UCP - 2019FaHaD .H. NooR
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The document is an internship report for MCB Islamic Bank Limited. It includes sections on the organizational profile, departments, personal experiences, recommendations, and a comparison of theoretical versus practical knowledge. The key points are:
- The intern worked in the HR department's Learning & Development unit, performing tasks like updating training records and files.
- Main bank departments observed were HR, Finance, Internal Audit, IT, and Administration.
- Personal experiences included gaining skills like patience, teamwork, and learning office management. Problems identified included a lack of benefits and motivations for employees.
- Recommendations included converting to online banking, implementing a reward system, and adding curricular activities to relieve employee stress
This document provides an overview of Gohar Nouroze's internship report submitted for their B.S in Applied Accounting from the University of Central Punjab. The internship was completed at MCB Bank Ltd over six weeks.
The report includes an organizational background of MCB Bank, their mission and vision statements, awards received, core values, objectives, management structure including the board of directors and organizational hierarchy. It also describes the bank's products, policies, risk management approaches, financial analysis, SWOT analysis and conclusions. The document aims to provide knowledge about MCB Bank's operations obtained during the internship.
The document is an internship report submitted by Sehrish Khalid to the Faculty of Commerce & Accountancy at the University of Gujrat in partial fulfillment of the requirements for a Master's degree. The report details Sehrish Khalid's 6-week internship at the MCB Bank branch in Kutchery Road, Gujrat, where she gained experience in the bank's Remittances, Advances, Foreign Exchange, and Customer Service departments. The report includes chapters covering an introduction to MCB Bank, its history and operations, organizational structure, the intern's responsibilities and learning experiences, and conclusions and recommendations.
The document provides information about a final project report submitted by a group of students to their professor on Total Quality Management at Muslim Commercial Bank. It includes an acknowledgement section, methodology, executive summary, introduction on MCB, their mission and vision statements, products and services, values, code of ethics, leadership structure, development measures, role of senior managers, process of change, performance measurement, obstacles to TQM, customers, quality management techniques used, and conclusions and recommendations. The document discusses MCB's quality management system in detail covering various aspects of their operations and customer services.
The document provides an internship report on the general banking activities of Southeast Bank Limited. It discusses the bank's organization overview including its mission, vision, and objectives. It also analyzes the bank's strengths, weaknesses, opportunities, and threats through a SWOT analysis. The report describes the bank's general banking functions like account opening, cash receipt/payment, clearing activities. It finds that while the bank has experienced employees and cooperative environment, it lacks manpower, computer knowledge, and training. It provides recommendations like expanding online banking, increasing manpower and marketing to attract more customers.
The document is an internship report on MCB Bank Limited submitted by Waqar Sharif. It includes the president's message highlighting MCB Bank's commitment to customer service and employee development. The executive summary outlines Waqar's internship experience in the general banking department, including working in remittances and account opening. The report also provides background on MCB Bank, its vision, products and services, organizational structure, and analyses of its strengths, weaknesses, opportunities, threats, marketing strategy, and business processes through tables and charts.
National Bank of Pakistan Internship Report.pdfWasif Ali Syed
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This document provides a summary of the author's internship at the National Bank of Pakistan's Circular Road Branch in Gujrat from September to November 2022. It acknowledges those who helped and supported the author during the internship. It then provides an overview of the bank's organizational structure, the branch the author worked at, the departments and training experienced. Specifically, it outlines the processes for account opening, remittances, clearing checks, and the roles and responsibilities experienced in each department. It concludes with reflections on areas of strength and opportunity for improvement at the bank.
United Bank Limited (UBL) is one of Pakistan's largest banks. This report provides an overview of UBL based on the author's six-week internship at a UBL branch. It discusses UBL's history dating back to its founding in 1959, nationalization in the 1970s, and privatization in 2002. The report also outlines UBL's organizational structure, products and services offered, financial performance, and recommendations.
The document provides background information on the history and establishment of National Bank of Pakistan (NBP). Some key points:
- NBP was established in 1949 through an ordinance due to a crisis in Pakistan's jute trade and devaluation of the Indian rupee. It started with 6 branches focused on financing the jute crop.
- Over time, NBP expanded its branch network and operations beyond jute to other commodities and services. By 1962 it had grown to 239 branches serving over 1 billion rupees in deposits.
- NBP originally acted as an agent for the State Bank of Pakistan and took on the government's treasury operations where SBP did not have its own branches. It continues
Internship report on_meezan_bank_ltd. actual 2014Ali Shah
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The document provides a 3-page internship report on Meezan Bank Limited. It includes sections on the history of banking, Islamic banking, and Meezan Bank. It discusses Meezan Bank's mission, products/services, departments, and SWOT analysis. The report aims to provide a brief study of Meezan Bank's operations, functions, and Islamic banking products and services.
internship report of Meezan Bank Hasilpur.Muhammad Waqas
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This document discusses the internship report of Muhammad Waqas at Meezan Bank Limited's Baldiya Road branch in Hasilpur, Bahawalpur. It provides an overview of Meezan Bank, including its vision to establish Islamic banking as the preferred system and its mission to offer innovative Shariah-compliant products and services. The report also describes the bank's general banking, credit, and Islamic financing departments and the products and services they offer. It concludes by acknowledging those who helped and supported Muhammad Waqas in completing his internship and report.
The document provides an overview of the internship report submitted by Muhammad Irfan Iqbal to Sir Azhar Sheikh for his internship at The Bank of Punjab in Hasilpur, Punjab, Pakistan. It includes details of the internship such as the departments and activities Irfan worked in, including account opening, checking vouchers, and issuing cheque books. It also provides a brief history of The Bank of Punjab and outlines its organizational structure, services, and departments.
This is a report on Muslim Commercial Bank MCB Pakistan, one of the largest banks in Pakistan.
This report is based on the course outline of MAN 301: Principles of Management
This document provides an overview and summary of Sardar Waqar Hassan's job report on their internship at the United Bank Limited (UBL) branch in Fatehjang. The report includes:
1) An introduction to UBL, outlining its 57-year history starting in 1959 and its growth nationally and internationally.
2) Details of the departments and operations at the Fatehjang branch where the internship took place, including account opening, clearing services, remittances, and cash services.
3) An analysis of UBL's organizational structure, products, strengths, weaknesses, and recommendations for improving customer service based on the internship experience.
Hafsa Idrees and others presented on the history and operations of Habib Bank Limited (HBL). HBL was founded in 1941 in Bombay and is now headquartered in Karachi. It has over 1,700 branches domestically and 55 branches internationally. HBL offers various personal and business banking accounts, loans, investment products, and digital banking services. It aims to enable customer prosperity while creating value for stakeholders through its vision, mission, and values of progressiveness, customer focus, excellence, integrity and meritocracy.
Internship report on js bank by labeeda faridLabeeda Farid
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I am student of MBA 1.5 Regular in University of Sargodha session 2014-2016.I have done my internship in JS Bank Rabwah Branch in 2015. This is my internship report on JS Bank as required by the University of Sargodha and JS Bank.
MCB is Pakistan's largest bank with over 1000 branches. The document discusses MCB's history, organizational hierarchy, operational and functional analysis, marketing analysis, SWOT analysis, problems faced and recommendations. It provides an overview of MCB since its founding in 1947 and nationalization in 1974, to its privatization in 1991 and current status as the top bank in Pakistan.
- The document is an internship report prepared by Abdullah Baig about his 8-week internship at the National Bank of Pakistan in Quetta.
- It provides information about the bank's history and operations, including its vision, mission, branch network, organizational structure, and the departments Abdullah worked in such as pensions, account opening, clearance, and remittances.
- The report also includes a SWOT analysis and conclusions from Abdullah's experience at the bank during his internship.
This document provides details about Ujjala Fatima's 6-week internship at MCB Bank in Lahore, Pakistan. It includes an introduction to MCB Bank's history dating back to 1947, as well as its vision, mission, values, management structure, products, financial performance, SWOT analysis, and training programs. The internship report aims to describe Ujjala's experiences and lessons learned during her time working in various departments at the bank.
This document discusses the planning and organizing of United Commercial Bank (UCB) in Bangladesh. It begins with an introduction to UCB, providing its mission, vision, and core values. It then discusses the bank's departments and operational hierarchy. The focus then shifts to Banasree Branch of UCB, discussing its planning processes including work specialization, chain of command, and span of control. It also covers the branch's organizing aspects such as centralization, formalization, and use of communication technologies. In conclusion, the document analyzes UCB's human resource activities and overall performance.
The document provides an internship report on Habib Bank Limited (HBL). It includes an acknowledgement, table of contents, executive summary, and sections on the history of banking in Pakistan and HBL. The executive summary highlights that HBL was the first commercial bank established in Pakistan in 1947 and has grown to over 1,450 branches. It also discusses HBL's mission, vision, values, board of directors, management structure, operations, products/services, and the intern's learnings. SWOT analysis identifies HBL's strengths as its long history, large size and branch network, and high level of public trust in Pakistan.
MCB Islamic Bank Internship Report - UCP - 2019FaHaD .H. NooR
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The document is an internship report for MCB Islamic Bank Limited. It includes sections on the organizational profile, departments, personal experiences, recommendations, and a comparison of theoretical versus practical knowledge. The key points are:
- The intern worked in the HR department's Learning & Development unit, performing tasks like updating training records and files.
- Main bank departments observed were HR, Finance, Internal Audit, IT, and Administration.
- Personal experiences included gaining skills like patience, teamwork, and learning office management. Problems identified included a lack of benefits and motivations for employees.
- Recommendations included converting to online banking, implementing a reward system, and adding curricular activities to relieve employee stress
This document provides an overview of Gohar Nouroze's internship report submitted for their B.S in Applied Accounting from the University of Central Punjab. The internship was completed at MCB Bank Ltd over six weeks.
The report includes an organizational background of MCB Bank, their mission and vision statements, awards received, core values, objectives, management structure including the board of directors and organizational hierarchy. It also describes the bank's products, policies, risk management approaches, financial analysis, SWOT analysis and conclusions. The document aims to provide knowledge about MCB Bank's operations obtained during the internship.
The document is an internship report submitted by Sehrish Khalid to the Faculty of Commerce & Accountancy at the University of Gujrat in partial fulfillment of the requirements for a Master's degree. The report details Sehrish Khalid's 6-week internship at the MCB Bank branch in Kutchery Road, Gujrat, where she gained experience in the bank's Remittances, Advances, Foreign Exchange, and Customer Service departments. The report includes chapters covering an introduction to MCB Bank, its history and operations, organizational structure, the intern's responsibilities and learning experiences, and conclusions and recommendations.
The document provides information about a final project report submitted by a group of students to their professor on Total Quality Management at Muslim Commercial Bank. It includes an acknowledgement section, methodology, executive summary, introduction on MCB, their mission and vision statements, products and services, values, code of ethics, leadership structure, development measures, role of senior managers, process of change, performance measurement, obstacles to TQM, customers, quality management techniques used, and conclusions and recommendations. The document discusses MCB's quality management system in detail covering various aspects of their operations and customer services.
The document provides an internship report on the general banking activities of Southeast Bank Limited. It discusses the bank's organization overview including its mission, vision, and objectives. It also analyzes the bank's strengths, weaknesses, opportunities, and threats through a SWOT analysis. The report describes the bank's general banking functions like account opening, cash receipt/payment, clearing activities. It finds that while the bank has experienced employees and cooperative environment, it lacks manpower, computer knowledge, and training. It provides recommendations like expanding online banking, increasing manpower and marketing to attract more customers.
The document is an internship report on MCB Bank Limited submitted by Waqar Sharif. It includes the president's message highlighting MCB Bank's commitment to customer service and employee development. The executive summary outlines Waqar's internship experience in the general banking department, including working in remittances and account opening. The report also provides background on MCB Bank, its vision, products and services, organizational structure, and analyses of its strengths, weaknesses, opportunities, threats, marketing strategy, and business processes through tables and charts.
National Bank of Pakistan Internship Report.pdfWasif Ali Syed
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This document provides a summary of the author's internship at the National Bank of Pakistan's Circular Road Branch in Gujrat from September to November 2022. It acknowledges those who helped and supported the author during the internship. It then provides an overview of the bank's organizational structure, the branch the author worked at, the departments and training experienced. Specifically, it outlines the processes for account opening, remittances, clearing checks, and the roles and responsibilities experienced in each department. It concludes with reflections on areas of strength and opportunity for improvement at the bank.
United Bank Limited (UBL) is one of Pakistan's largest banks. This report provides an overview of UBL based on the author's six-week internship at a UBL branch. It discusses UBL's history dating back to its founding in 1959, nationalization in the 1970s, and privatization in 2002. The report also outlines UBL's organizational structure, products and services offered, financial performance, and recommendations.
The document provides background information on the history and establishment of National Bank of Pakistan (NBP). Some key points:
- NBP was established in 1949 through an ordinance due to a crisis in Pakistan's jute trade and devaluation of the Indian rupee. It started with 6 branches focused on financing the jute crop.
- Over time, NBP expanded its branch network and operations beyond jute to other commodities and services. By 1962 it had grown to 239 branches serving over 1 billion rupees in deposits.
- NBP originally acted as an agent for the State Bank of Pakistan and took on the government's treasury operations where SBP did not have its own branches. It continues
Internship report on_meezan_bank_ltd. actual 2014Ali Shah
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The document provides a 3-page internship report on Meezan Bank Limited. It includes sections on the history of banking, Islamic banking, and Meezan Bank. It discusses Meezan Bank's mission, products/services, departments, and SWOT analysis. The report aims to provide a brief study of Meezan Bank's operations, functions, and Islamic banking products and services.
internship report of Meezan Bank Hasilpur.Muhammad Waqas
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This document discusses the internship report of Muhammad Waqas at Meezan Bank Limited's Baldiya Road branch in Hasilpur, Bahawalpur. It provides an overview of Meezan Bank, including its vision to establish Islamic banking as the preferred system and its mission to offer innovative Shariah-compliant products and services. The report also describes the bank's general banking, credit, and Islamic financing departments and the products and services they offer. It concludes by acknowledging those who helped and supported Muhammad Waqas in completing his internship and report.
The document provides an overview of the internship report submitted by Muhammad Irfan Iqbal to Sir Azhar Sheikh for his internship at The Bank of Punjab in Hasilpur, Punjab, Pakistan. It includes details of the internship such as the departments and activities Irfan worked in, including account opening, checking vouchers, and issuing cheque books. It also provides a brief history of The Bank of Punjab and outlines its organizational structure, services, and departments.
This is a report on Muslim Commercial Bank MCB Pakistan, one of the largest banks in Pakistan.
This report is based on the course outline of MAN 301: Principles of Management
This document provides an overview and summary of Sardar Waqar Hassan's job report on their internship at the United Bank Limited (UBL) branch in Fatehjang. The report includes:
1) An introduction to UBL, outlining its 57-year history starting in 1959 and its growth nationally and internationally.
2) Details of the departments and operations at the Fatehjang branch where the internship took place, including account opening, clearing services, remittances, and cash services.
3) An analysis of UBL's organizational structure, products, strengths, weaknesses, and recommendations for improving customer service based on the internship experience.
Hafsa Idrees and others presented on the history and operations of Habib Bank Limited (HBL). HBL was founded in 1941 in Bombay and is now headquartered in Karachi. It has over 1,700 branches domestically and 55 branches internationally. HBL offers various personal and business banking accounts, loans, investment products, and digital banking services. It aims to enable customer prosperity while creating value for stakeholders through its vision, mission, and values of progressiveness, customer focus, excellence, integrity and meritocracy.
Internship report on js bank by labeeda faridLabeeda Farid
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I am student of MBA 1.5 Regular in University of Sargodha session 2014-2016.I have done my internship in JS Bank Rabwah Branch in 2015. This is my internship report on JS Bank as required by the University of Sargodha and JS Bank.
MCB is Pakistan's largest bank with over 1000 branches. The document discusses MCB's history, organizational hierarchy, operational and functional analysis, marketing analysis, SWOT analysis, problems faced and recommendations. It provides an overview of MCB since its founding in 1947 and nationalization in 1974, to its privatization in 1991 and current status as the top bank in Pakistan.
- The document is an internship report prepared by Abdullah Baig about his 8-week internship at the National Bank of Pakistan in Quetta.
- It provides information about the bank's history and operations, including its vision, mission, branch network, organizational structure, and the departments Abdullah worked in such as pensions, account opening, clearance, and remittances.
- The report also includes a SWOT analysis and conclusions from Abdullah's experience at the bank during his internship.
This document provides details about Ujjala Fatima's 6-week internship at MCB Bank in Lahore, Pakistan. It includes an introduction to MCB Bank's history dating back to 1947, as well as its vision, mission, values, management structure, products, financial performance, SWOT analysis, and training programs. The internship report aims to describe Ujjala's experiences and lessons learned during her time working in various departments at the bank.
This document discusses the planning and organizing of United Commercial Bank (UCB) in Bangladesh. It begins with an introduction to UCB, providing its mission, vision, and core values. It then discusses the bank's departments and operational hierarchy. The focus then shifts to Banasree Branch of UCB, discussing its planning processes including work specialization, chain of command, and span of control. It also covers the branch's organizing aspects such as centralization, formalization, and use of communication technologies. In conclusion, the document analyzes UCB's human resource activities and overall performance.
Agrani Bank Limited is a nationalized commercial bank in Bangladesh that was formed in 1972 by taking over assets and liabilities of two other banks. It has over 900 branches throughout Bangladesh and overseas. [The bank's vision is to provide banking services to the masses to support Bangladesh's economic growth. Its mission is to be an innovative leader in performance and customer service. The bank aims to serve customers and earn profits while supporting Bangladesh's economy and entrepreneurs.]
The document provides information about MCB Bank's Special Asset Management Group (SAMG). SAMG is responsible for managing non-performing loans over PKR 2 million. It works to negotiate repayment plans with defaulting clients, pursue legal action if needed, and recover assets to repay loans. The success of SAMG directly impacts the bank's finances. The group has experienced credit officers and works with lawyers. Its processes involve taking over loans from branches, negotiating with clients, filing suits, and tracing and selling assets if needed. Managerial structures aim to motivate employees through participative strategies and feedback. Efficiency can be impacted by lengthy legal processes, but the group aims to strengthen cases and monitoring. The general economic environment
The document describes the internship experience of Aqsa Nawab at the Bank Alfalah Islamic branch in Multan Road, Lahore. It provides details of the internship duration and training received in various bank departments like services, accounts opening, scanning, and cash. The document also gives an overview of Bank Alfalah's organizational structure and the functions of different departments at the branch where the internship was completed.
Summer training report on Operational risk management at State bank of bikane...jigyasa soni
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The document is a summer training report submitted by Jigyasa Soni for their MBA program. It discusses operational risk management at State Bank of Bikaner & Jaipur Bank.
The objectives are to highlight operational risks in banking, examine SBBJ Bank's operational risk management efficiency, understand RBI guidelines for banks, and evaluate if banks follow these guidelines. It acknowledges the bank's management committee and offers an overview of the bank's products and services in personal banking, NRI services, international banking, corporate banking, agriculture, SMEs, and others.
The document provides details about Mutual Trust Bank Limited (MTBL), one of the leading private sector banks in Bangladesh. It discusses MTBL's history, organizational structure with 94 branches, management hierarchy, products and services offered. The purpose of including these details is to provide context and background about the retail banking industry and MTBL for a research report on customer switching behavior.
Internship Report on United Bank Limited (UBL)Ghafar Malik
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The document provides an overview of United Bank Limited (UBL), one of Pakistan's largest commercial banks. It discusses UBL's history, vision, mission, board of directors, organizational structure, and various banking products. Specifically, it outlines UBL's consumer loans (including home loans, auto loans, and loyalty program), card products, deposit products, priority banking, retail and corporate banking services, investment banking, treasury services, digital banking options, Islamic banking division, international banking services, and non-resident Pakistani services. It also includes a SWOT and PEST analysis section and concludes with an acknowledgment.
The document provides information about a project proposal for Habib Bank Limited (HBL) Management Information System (MIS). It discusses the banking system and history of HBL. It outlines the products, services, and hierarchy within HBL Madina Town branch. It also describes how MIS is used in HBL to integrate computer systems and provide real-time data across branches to facilitate thousands of daily transactions.
This document is a report submitted by Maryam Shabbir to the Institute of Management Sciences in partial fulfillment of the requirements for a Master's degree in Business Administration. It provides an overview of Maryam's 6-week internship at the United Bank Limited Bosan Road branch in Multan, Pakistan. The report includes details about UBL's history, organizational structure, products and services, and learning experiences in various bank departments. It also contains financial analysis of UBL including ratio analysis and SWOT analysis, along with recommendations.
Internship report on Rupali Bank limited ( Comilla corporate Branch)Jakiobaid
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This Internship report is for Comilla university which is based on Rupali Bank Bangladesh limited (Comilla Corporate Branch) and the major part of this report covered General Banking sector.This was made by Md Obaid Ullah Jaki, Management Studies Department,Second Batch,Comilla university. I hope this report will help my juniors.
âCredit Risk Managementâ A comparative analysis on three selected Banks- (Na...Ashis Barman
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âCredit Risk Managementâ
A comparative analysis on three selected Banks- (National Bank, Sonali Bank & Islamic bank Bangladesh Limited)
By
Ashis Kumar Barman
ID# 2013110001094
Has been approved
January 2015
__________________
Sadia Noor Khan
Lecturer
School of Business
Southeast University
This document is a 34 page assignment on money banking and finance submitted to Mr. Riaz Ahmed Mian by three students at Hailey College of Banking & Finance, University of the Punjab in Lahore. The assignment contains an acknowledgement, declaration, table of contents, and sections on Samba Bank's mission, vision, history in Saudi Arabia and internationally, products and services, and analyses of Samba Bank Pakistan.
The document appears to be a report on a visit to the Rajkot People's Co-op Bank Ltd. It includes sections on the bank's general information, various internal departments like human resources, marketing, loans, and accounting. The report was prepared by a student as part of their academic program and provides an overview of the bank's operations and departments.
This document is an internship report submitted by Fida Hossain analyzing the financial performance of Dhaka Bank Limited from 2010-2012. The report includes an overview of Dhaka Bank, a description of the internship responsibilities, an analysis of key financial ratios, and recommendations.
Internship report on BRAC bank sme financingWINNERbd.it
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This document provides an overview of BRAC Bank's SME Banking Division. It discusses how BRAC Bank aims to serve small and medium entrepreneurs who were previously ignored by larger commercial banks. BRAC Bank has established a large network across Bangladesh to provide SME loans, with over 400 unit offices, 67 zonal offices, and over 1,800 customer relationship officers. The SME division has served over 320,000 entrepreneurs so far, disbursing over 144 billion taka in loans to small and medium businesses.
The document is an internship report submitted by Mayank Mulchandani to Medi-Caps University for their MBA program. It details their 8 week internship at State Bank of India in the Credit Division. It includes sections on the company profile of SBI, describing it as a major public sector bank in India. It provides information on SBI's history dating back to 1806, its current position and services offered which include personal, rural, SME and corporate banking. The report was prepared under the supervision of Mr. Prakash Kumar Shukla, Branch Head of SBI's MG Road branch.
Meezan Bank Limited is Pakistan's first and largest Islamic commercial bank. It was established in 2002 when the State Bank of Pakistan issued the first Islamic banking license. Meezan Bank has over 500 branches across Pakistan and aims to establish Islamic banking as the preferred banking choice through innovative Shariah-compliant products and services. The bank has experienced rapid growth since its founding and maintains a market share of 35% in Pakistan's Islamic banking industry.
This document is an internship report submitted by Muhammad Yasir to KASBIT University in 2013. It provides an overview of Yasir's internship at MCB Bank, including a brief history of MCB Bank highlighting its development, nationalization, and privatization phases. The report also describes MCB Bank's mission, core values, key operations like general banking, clearing, remittance, accounts, and cash departments. It provides details of the processes carried out in these departments.
The simplified electron and muon model, Oscillating Spacetime: The Foundation...RitikBhardwaj56
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1. COMSATS Institute of Information Technology, Lahore
Department of Management Sciences
Internship Report
On
MCB Bank Limited
Masoom Shah Road Multan
SUBMITTED TO:
ZAINB AKRAM
(Lecturer)
SUBMITTED BY:
MAZHAR ABBAS
BBA-SP10-036
DATED:
Sep 24, 2012
COMSATS Institute of Information Technology, Defiance Road Lahore
Internship Report on MCB bank
Page 1
2. EXECUTIVE SUMMARY
I have done my internship in MCB Bank limited (Muslim Commercial Bank
Limited). The main purpose of internship was to learn, by working in practical
environment and to apply the knowledge acquired during the studies. There was
only one department named as general banking. I had worked in Remittance,
where I filled Pay Order, Online transfer, Demand Draft, Call Deposit Receipt
forms. I did all type of clearing named as Normal Clearing, Same Day Clearing,
and Intercity Clearing. I have opened new account for new customer. I
successfully completed the entire tasks that were assigned to me.
During the six week time period of my internship I learned about different things
that how the Branch Manager deals with the customers and Staff. I learned that
what kinds of documents are required for different kinds of financing activities or
opening new account etc. Those things which I have mentioned above have
been discussed in detail and all the procedures have been describe thoroughly.
In this report there detail back ground, vision and mission statement and
business operation (organization Structure, SWOT Analysis, Marketing Strategy,
Competitive Strategy, Business Process Analysis) and some relative material of
MCB Bank Limited.
I have done my best I hope to ALLAH that this report will provide a complete and
clear image of Muslim Commercial Bank Limited.
Internship Report on MCB bank
Page 2
4. Acknowledgement
First of all I thanks to ALLAH that
HE gave me courage and ability
to do this difficult task.
Secondly, I see that the credit
goes to my loving parents and
my respected teachers who
make me able to be at this
position.
Finally I thankful to all the staff
members of MCB limited Bank
(Masoom Shah Road
Multan1186) Specially the
Branch manager Shahid
Mahmood and General Banking
officer Shaid Akhtir Walha.
Internship Report on MCB bank
Page 4
5. TABLE OF CONTANT
Executive Summery
02
Dedication
03
Acknowledgement
04
īļ Vision and Mission
07
īļ Background
08
Awards
09
Values
10
īļ Business Operation
ī Organizational Structure
12
Board of Directors
13
Products & Services
14
ī SWOT Analysis
i.
Internal Analysis
17
ii.
External Analysis
19
ī Marketing Strategy
20
ī Competitive strategy
23
ī Business Process Analysis
a. Horizontal analysis of Balance Sheet
28
b. Horizontal analysis of Income Statement
29
c. Horizontal analysis of Balance Sheet
30
d. Horizontal analysis of Income Statement
31
īļ Plan of internship program
Account opening department
35
36
i.
Current account
36
ii.
Saving Account
37
iii.
Term deposit account
37
Clearing department
40
i.
Outward clearing
41
ii.
Inward clearing
43
Internship Report on MCB bank
Page 5
6. TABLE OF CONTANT
Remittances department
44
i.
Demand Draft (DD)
45
ii.
Pay order ( PO)
45
iii.
Online transfer
45
iv.
Call Deposit Receipt (CDR)
46
v.
Deposit slip
46
īļ References
Internship Report on MCB bank
48
Page 6
7. īļ VISION & MISION STATEMENT
Vision Statement
âTo be the leading financial services providing, partnering with our customers for
a more prosperous and secure future.â
Mission Statement
âWe are team of committed professionals, providing innovative and efficient
financial solutions to create and nature long term relationships with our
customers. In doing so, we ensure that our share holders can invest with
confidence in us.â
Internship Report on MCB bank
Page 7
8. BACKGROUND OF MCB bank
The MCB was established one month before the independence in June
1947. First head quarter in Calcutta and after independence it was shifted from
Calcutta to Dhaka and afterward its head quarter were shifted from Dhaka to
Karachi in 1948. Among the other 22 scheduled banks with 3525 branches
network nationalize on 01st January1974 through the nationalization of Bank act
1974, under the nationalization policy of the Government. MCB was also
nationalized and at that time of nationalization Premier Bank was merged in MCB
Bank Limited in 1974.
After the failure of the communism it was realizes through the world the idea
of nationalization was not correct and has no any positive effects on economy.
This idea developed especially in 1980 decade under which in sub continent of
Asia its importance was also realized. In Pakistan privatization and deregulation
policy was stared in1998 under this policy the first unit privatized was MCB with a
view to stable the economy and reduce the burden of national exchequer of other
sick units.
In 1990 this bank was announced for privatization on the ground that 51%
shares would be for general public out of which 26% shares would be offered to
particular party, which will take the administration of bank and lead by Mian
Muhammad Mansha who was the first chairman of MCB LTD.
Internship Report on MCB bank
Page 8
9. AWARDS
īļ Year 2011
2011 CFA Association Pakistan
Most stable of the year
2011 CFA Association Pakistan
Best Bank of the year
2011 Euro money
Best Bank in Pakistan
2011 ICAP/ICMAP
BCR Award2010-Banking sector
2011 SAFA
Join 2 nd Runner-up for BCR 2010
īļ Year 2010
2010 The Asian Banker
Strongest Bank in Pakistan
2010 The Asian Banker
Leadership Achievement Award
2010 MMT
Best Bank Led MMT Service
2010 ICAP / ICMAP
BCR Award 2009-Banking Sector
2010 SAFA
Certificate of Merit Award for BCR
2009
īļ Year 2009
2009 Asia money
Best Domestic Bank in Pakistan
2009 The Asset
Best Domestic Bank in Pakistan
īļ Year 2008
2008 Euro money
Best Bank in Asia
2008 Euro money
Best Bank in Pakistan
2008 Asia money
Best Domestic Bank in Pakistan
īļ Year 2006
2006 Asia money
Best Domestic Bank in Pakistan
2006 Euro money
Best Bank in Pakistan
Internship Report on MCB bank
Page 9
10. īļ Year 2004
2005 Asia money
Best Domestic Bank in Pakistan
2005 Euro money
Best Bank in Pakistan
īļ Year 2004
2004 Euro money
Best Bank in Pakistan
2004 Asia money
Best Domestic Bank in Pakistan
īļ Year 2003 Euro money
Best Bank in Pakistan
īļ Year 2001 Euro money
Best Bank in Pakistan
īļ Year 2000 Euro money
Best Bank in Pakistan
īļ VALUES
Integrity
We are the trustees of public funds and serve our community with
integrity. We believe in being the best at always doing the right thing. We
deliver on our responsibilities and commitments to our customers as well
as our colleagues.
Innovation
We encourage and reward people who challenge the status quo and think
beyond the boundaries of the conventional. Our teams work together for
the smooth and efficient implementation of ideas and initiatives.
Internship Report on MCB bank
Page 10
11. Excellence
We take personal responsibility for our role as leaders in pursuit of
excellence. We are a performance driven, result oriented organization
where merit is the only criterion for reward.
Customer Centricity
Our customers are at the heart of everything we do. We thrive on the
challenge of understanding their needs and aspirations, both realized and
unrealized. We make every effort to exceed customer expectations
through superior services and solutions.
Respect
We respect our customersâ values, beliefs, culture and history. We value
the equality of gender and diversity of experience and education that our
employees bring with them. We create an environment where each
individual is enabled to succeed.
Internship Report on MCB bank
Page 11
13. īļ Board of Directors
ī Main Muhammad Mansha
(Non executive Director)
Chairman
ī S.M. Muneer
(Non executive Director)
Vice Chairman
ī Tariq Rafi
(Non executive Director)
ī Shahzad Saleem
(Non executive Director)
ī Sarmad Amin
(Non executive Director)
ī Datiâ Muhammed Hussain
(Non executive Director)
ī Datoâ Seri Ismail Shahudin
(Non executive Director)
ī Main Raza Mansha
(Non executive Director)
ī Main Ahmad Khan
(Non executive Director)
ī Main Umer Mansha
(Non executive Director)
ī Ahmad Alman Aslam
(Non executive Director)
ī M.U.A Usmani
(Executive Director)
President & Chief Executive Officer
īļ Audit Committee
Tariq Rafi
(Non executive Director)
Aftab Ahmad Khan
(Non executive Director)
Datiâ Muhammed Hussain
(Non executive Director)
Datoâ Seri Ismail Shahudin
(Non executive Director)
Ahmad Alman Aslam
(Non executive Director)
īļ Chief Financial Officer
Salman Zafar Siddiqi
īļ Company Secretary
Abdus S. Sami
īļ Auditors
A. F. Forguson & Co.
Chartered Accountants
Internship Report on MCB bank
Page 13
14. Products& Services Provided by MCB bank
īļ MCB RETAIL BANKING
DEPOSIT ACCOUNTS
Current Account
Savings Account
Special Term Deposits
īļ MCB ONLINE SERVICES
MCB ATMs
MCB Call Centre
MCB Mobile
MCB Mobile ATM
MCB Online Banking
īļ MCB LOAN PRODUCTS
MCB Car4U
Business Sarmaya
Pyara Ghar
Easy Personal Loan
MCB Instant Finance
īļ MCB CARDS
MCB Smart Card
Debit Card
MCB Visa Credit Card
Internship Report on MCB bank
Page 14
15. īļ MCB INVESTMENT BANKING
Project & Structured Finance
Syndicated Loans and Debt Capital Markets
Quasi Equity/Hybrid Instruments
Equity Capital Raising
Advisory Services
Facility Administration
Commercial Banking
īļ MCB CORPORATE FINANCING
Working Capital Loans
Term Loans
Trade Finance Services
Cash Management
Transaction Banking Division
īļ MCB BANCASSURANCE
īļ MCBâS REMITTANCE
īļ MCB AGRICULTURE PRODUCTS
Shadabi Plan
Khushali Scheme
Tractor Finance Scheme
Aabiari Scheme
Grower Finance
Dairy & Meat Plan
Internship Report on MCB bank
Page 15
16. Murghbani Scheme
Baghbani
Mahigeri Schemz
īļ VIRTUAL BANKING
Deposit Schemes
Fund Based Facilities
Ijarah Products
Types of Ijarah
īŧ Car Ijarah
īŧ Equipment Ijarah
Murabahah
Musharika Equipment
īļ PRIVILEGE BANKING
īļ OTHER SERVICES
MCB MNET
MCB Salary Club
MCB Lockers
MCB SMS Banking
MCB Full Day Banking
Internship Report on MCB bank
Page 16
17. īļ SWOT Analysis
There are two part of SWOT Analysis
Internal Analysis
External Analysis
ī§
Internal Analysis
Strengths:
The strengths of MCB Bank are the following:
1. MCB is the first Pakistani privatized bank because of its quality
management, marketing, innovation in product and services is
performing well in financial market.
2. It has created a good reputation in the banking sector.
3. It has 1200+ branches on different places in Pakistan.
4. It has one of the nationâs largest ATM network with more than 500
ATMs covering 110 cities across the country and it is still growing.
5. It provides MCB mobile ATM for convenient world class banking
services.
Internship Report on MCB bank
Page 17
18. Weaknesses:
1. Mismanagement of time is the biggest mistake in MCB branches that
the official time of bank closing is 5:30pm but the staff is normally on
their seats till 7:00pm to 9:00pm.
2. Due to the lack of advertisement majority of the people are not well
aware about the products of MCB.
3. There is lack of specialized skill because of rotation policy of human
resource management.
4. Most of the staff and employees are dissatisfied due to low salaries as
compared to same position in other banks.
5. It is also seen that the staff complain about over loaded of work. It is
the reason that turnover ratio of MCB is increasing.
6. MCB has numbers of employees of the period when the MCB was
nationalized bank they cannot perform their duty as like employees in
other banks. They always show rude attitude that is not much
motivating for new customer.
7. There is lack of skills and training of employees.MCB have to gave
attention to improve the skills and abilities of the employees according
to modern banking requirements.
Internship Report on MCB bank
Page 18
19. ī§
External Analysis
Opportunities:
1. MCB bank can capture big portion of the market by expanding their
branches and ATM network to other countries.
2. MCB have to launch some new product or services like tele bank and
internet banking etc.
3. Media is powerful tool of communication.MCB have to use it for
advertisement of new product and severs provided by MCB bank. By
adverting MCB can create more new customers.
4. MCB bank has to start some kind of Social services or for culture
benefit. By doing this it can motivate its customer that you are
contributing in this services by parching and using MCB services.
5. Now the concept of Islamic banking is increasing in Pakistan. There is
opportunities that by creating Islamic branches all over the country and
fallow Islamic structure in those branches. It should also creat Islamic
product for customers
Threats:
1. In Pakistan the banking sector is growing rapidly and it has attracts the
business men to enter in banking sector. Some foreign banks have
started their business in Pakistan. Now MCB bank has to compete with
great effort by giving superior services.
2. From few years Pakistan is facing a lot of problems like energy crisis,
rising prices of product. Govt. of Pakistan is borrowing money from
State Bank of Pakistan and from commercial banks also and due to
lack of money to give to depositor many banks can cause to bankrupt.
3. Foreign banks are increasing in Pakistan
4. Foreign banks are providing attractive and new services to MCB
customer.
Internship Report on MCB bank
Page 19
20. īļ Marketing Strategy
MCB bank is using different kind of marketing Strategies to expand their
business. MCB bank is using marketing mix strategy for promotion. It is a set
of marketing tools which is used to find out the marketing objectives in the
target market.
These tools are classified into four factors named as
1. Product:
MCB bank has started new services and product to satisfy the
customers. Different kind of accounts are offered by the MCB bank to
attract the customers.
Mahana Khushali Plan :
It is a five year plan in which amount is deposited for five years
and return is given on monthly basis. By this play MCB bank is
targeting those people who want to save their money and want some
return on their investment.
Capital Growth Certificate plan:
This plan is offered to target those person that deposit their
amount for long period of time. According to this plan your deposited
amount will be double after five year.
Internship Report on MCB bank
Page 20
21. Night - Banking Services:
MCB has started these services on busy commercial centre for
the ease of their customer. Now traders and other client can deposit
their amount in these services centres till 8:00Pm.
There are many other products and services that the MCB bank had
lunched. By providing such kind of products MCB has attracted the
consumers from outside the bank market and core account from
competitors.
2. Price:
It is a critical marketing tool. It represent that what customer have to
pay against services received. It is the only element that creates revenue
for MCB bank. Some time pricing strategy is also used to set the price. In
the start prices were low but after creating the image MCB bank has
raised their charges. There come some objectives in setting the price
some of objectives are Maximization of profit, obtaining market share,
rate of return on investment etc.
3. Place
Place is used in since of distribution channel ,and distribution mean
that from where the seller makes his products available to the
buyers.MCb bank is using to important channels of distribution.
Bank Branches
Bank Credit Card
Internship Report on MCB bank
Page 21
22. Bank branches:
Bank branches are the most important channel of distribution for the
bank. Through these branches MCB is easily serving potential customers.
The largest portion of business is being generated from these branches.
The bank has also started Saturday banking in all big cities with ATN
network.
Bank Credit Cards:
MCB has made the contract with Master Card International and
made the ac cess of the card possible at 11 million outlets all over the
world. Due to use of this card there is rapidly increase in the usage of
banking services.
4. Promotion
MCB bank use this tool for different activities. BY using different
ways MCB is targeting the customers to use their product or services.
MCB Ltd has used this tool to spread information about their services and
product.
MCB bank is using four basic promotional tools for promotion and those
promotion tools are the following.
Advertising
Personal selling
Publicity
Sales promotion
Internship Report on MCB bank
Page 22
23. īļ Competitive Strategy
After making the mix structure of basic elements of marketing the banks
focus on growth strategies.
Growth strategy is further divided in to four strategies:
Market Penetration Strategy
Market Development Strategy
Product Development Strategy
Diversification Strategy
1. Market Penetration Strategy
With the help of this strategy the bank management first consider
either it could gain more market share or not with its current products in
their current markets.
2. Market Development Strategy:
In this it considers whether it can find or develop new markets for its
current products.
3. Product Development Strategy:
Then, it considers whether it can develop new products of impending
interest to its current markets.
īļ Diversification Strategy:
Finally it will review opportunities to develop new products for new
markets.
These strategies have been examined further as follows:
Internship Report on MCB bank
Page 23
24. Market penetration:
By using this strategy MCB bank is increasing its sale with existing
product in the existing market by means of increased and more effective
positioning and targeting, delivery and promotional activities.
Some basic strategies are:
Selling present services to new customers
Selling more services to present customers
Market development:
MCB is using this strategy to increase sale in new markets with
existing products and services.
Product development
This strategy is used to introduce the new product or services in the
existing market.
Diversification
It is also growth strategy and it is most difficult growth strategy for
bank. In this strategy the bank focuses on to grow new services and new
markets.
Internship Report on MCB bank
Page 24
28. īļ Business process Analysis
ī HORIZONTAL ANALYSIS OF BALANCE SHEET
2011
2010
2009
100%
100%
100%
2008
100%
2007
100%
Assets
Cash Due from Banks
100
90.51
90.06
91.32
89.35
Other Assets Total
100
84.88
61.02
51.86
53.86
Net Loans
100
91.23
90.19
78.35
64.32
and 100
99.54
99.16
98.59
98.3
and
93.45
91.35
68.91
81.29
and 100
85.46
71.56
62.46
53.17
100
97.43
88.86
83.67
93.57
(87.25)
(68.96)
(56.36)
(62.77)
Land
Improvements
Building
Improvement 100
Furniture
Equipment
Gross Fixed Assets
Accumulated
Depreciation (100)
Net Fixed Assets
100
100.24
94.79
92.95
99.59
Intangibles
100
23.67
37.07
25.65
29.85
in
100
100
0.00
0.00
0.00
Current
100
87.22
38.44
40.18
0.00
100
83.99
82.35
77.09
66.29
Goodwill
(Cost
Excess)
Other
Non
Assets
Total Assets
Liabilities
Accounts Payable
0.00
345.92
185.35
0.00
17.49
Accrued Expenses
100
88.66
82.53
75.06
65.19
Long Term Debt
100
123.07
67.96
29.24
36.38
Total Debt
100
74.96
168.94
152.48
45.23
Def. Income Tax Lib.
0.00
0.00
0.00
0.00
509.0
Internship Report on MCB bank
Page 28
29. Minority
Interest
Liabilities
100.52
22.39
22.74
22.14
100
Other Liabilities Total
100
75.02
72.21
76.49
63.19
Total Liabilities
100
89.10
80.98
70.29
4.59
Common Stock Equity
100
79.99
62.82
53.33
48.48
Retained Earnings
100
95.09
87.79
75.89
65.92
Equity Gains or Losses
100
111.31
109.03
94.52
208.4
Equity Adjustments
100
110.01
110.34
94.26
56.85
100
96.68
89.58
77.12
87.07
and 100
89.99
82.0
71.09
66.29
Stockholdersâ Equity
Total Equity
Total
Liabilities
Stock Equity
ī HORIZONTAL ANALYSIS OF INCOME STATEMENT
2011
2010
2009
2008
2007
100%
100%
100%
100%
100%
Interest Income Bank
100
92.67
81.64
63.91
53.13
Total Interest Expense
100
93.10
81.31
48.22
35.09
Net Interest Income
100
92.24
81.98
79.02
71.68
Loan Loss Provision
100
106.96
126.31
117.65
50.47
Net Interest Income
100
88.59
70.02
69.45
76.93
Non Interest Income 100
91.88
96.73
84.45
70.57
After
Loan
Loss
Provision
Non-Operating
Expenses
Bank
Internship Report on MCB bank
Page 29
30. Non Interest Expense (100)
(85.94)
(75.56)
(62.62)
(46.3)
Bank
Pre Tax Income
100
94.28
85.00
89.02
108.9
Income Taxes
100
81.88
48.76
89.98
107.6
100
100.55
102.19
88.53
109.4
Net Income Available 100
100.55
102.19
88.53
109.4
Non-Recurring Events
Total Net Income
For Common stock
ī VERTICAL ANALYSIS OF BALANCE SHEET
2011
2010
2009
2008
2007
100%
100%
100%
100%
100%
Cash Due from Banks
13.86
14.10
15.37
17.83
17.42
Other Assets Total
30.96
30.58
23.94
22.16
26.07
Net Loans
45.68
46.12
50.24
50.36
44.56
Land and Improvements
1.47
1.63
1.77
2.03
2.69
Building and Improvements
0.004
0.0048
0.049
0.0053
0.0054
Furniture and Equipment
0.008
0.0083
0.0075
0.0074
0.0067
Gross Fixed Assets
2.77
2.96
3.01
3.31
3.9
Accumulated Depreciation
(0.006)
(0.0055)
(0.0051)
(0.0048)
(0.0057)
Net Fixed Assets
2.16
2.41
2.5
2.83
3.33
Intangibles
0.00006
0.000018
0.000031
0.000025
0.000031
Goodwill (Cost in Excess)
0.0004
0.000054
0.00
0.00
0.00
Other Non Current Assets
0.0069
0.0066
0.0032
0.0039
0.00
Total Assets
100
100
100
100
100
Accounts Payable
0.00
0.0003
0.00019
0.00
0.00002
Accrued Expenses
0.0097
0.0096
0.0098
1.03
0.0096
Assets
Liabilities
Internship Report on MCB bank
Page 30
31. Long Term Debt
0.00008
0.00012
0.00004
0.00003
0.00004
Total Debt
2.31
1.93
4.77
4.96
1.58
Def. Income Tax Lib.
0.00
0.00
0.00
0.00
0.0066
Minority Interest Liabilities
0.0004
0.00047
0.00012
0.00014
0.00014
Other Liabilities Total
2.45
2.04
2.16
2.57
2.33
Total Liabilities
88.27
87.39
87.17
87.27
84.59
Common Stock Equity
1.46
1.29
1.13
1.09
1.06
Retained Earnings
7.72
8.16
8.26
8.2
7.68
Equity Unrealized
1.95
2.42
2.62
2.6
6.15
Equity Adjustments
0.0059
0.0072
0.0079
0.0078
0.0050
Total Equity
11.73
12.6
12.82
12.72
15.4
100
100
100
100
2008
100%
2007
100%
Stockholdersâ Equity
Total Liabilities and Stock 100
Equity
ī VERTICAL ANALYSIS OF INCOME STATEMENT
2011
100%
2010
100%
Interest Income Bank
540.26
498.94
Total Interest Expense
(273.92)
(253.63)
2009
100%
431.61
(217.93)
389.97
262.16
(152.27)
(87.79)
Net Interest Income
266.32
244.32
213.67
237.7
174.36
Loan Loss Provision
(52.83)
(56.20)
(65.30)
(70.21)
(24.35)
Net Interest Income
213.50
188.12
148.37
167.49
150.01
101.92
105.57
106.39
71.89
(125.62)
(75.19)
after Loan Loss Provision
Non-Operating Expenses
Non
Interest
Income 111.53
Bank
Non Interest Exp. Bank
(177.58)
Internship Report on MCB bank
(151.77)
(131.30)
Page 31
32. Pre Tax Income
147.45
138.25
122.64
148.26
146.70
Income Taxes
(47.46)
(38.65)
(22.65)
(48.24)
(46.64)
Minority Interest
0.000001
0.0039
0.000098
5
(0.00019
(0.00061)
)
Non-Recurring Events
Total Net Income
100
100
100
100
100
Net Income Available
100
100
100
100
100
For
Common
Stock
Holder
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34. ī Assets of MCB bank is increased by 15% to Rs. 653 Billion
ī Deposits is increased to Rs. 491 Billion
ī Gross advances came down Rs. 248 Billion
ī Share holder Equity is creased to Rs. 79 Billion
ī Profit after tax is increased to Rs. 19.4 Billion
ī Income from dealing in foreign currencies increased by 46%
ī Return on assets improved from 3.13% in 2010 to 3.18 in 2011.
ī Earnings per share is increased to Rs. 23.23 in 2011as compared
to Rs.20.18 in 2010
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35. Details plan of my internship program
īļ Introduction of branch:
I have done my six weeks internship from MCB bank limited (1186)
Masoom Shah Road Multan under the branch manager Shahid Mahmood.
This is a online branch of MCB bank and this branch is doing good business. The
question comes in how?
Reasons behind this are firstly, when the branch
manager joins this branch he brings some account with him. Secondly, this
branch is on exact location on the main road and different are around it. Thirdly,
the Staff of this branch is much cooperated they work like a time thatâs why the
working of management is very smooth and efficient. Finally, this branch have
very good contact and the relation with the shops business entities and the other
sound parties as well to increase the deposit of the branch and maintain the
efficiency of the work and enhance the organization.
The branch manager Shahid Mahmood introduced me with staff members and
guided me about different functions being operated within the organization.
īļ Starting and the ending dates of my internship
Starting and the ending dates of my internship program in the MCB bank limited
(1186) Masoom Shah Road Multan.
Starting Date: September 25, 2012
Ending Date: August 05, 2012
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36. īļ Names of the departments where I have worked during my internship
duration
1. Account opening department
2. Clearing department
3. Remittances department
1. Account Opening Department
I have worked one week in account opening department. It is the most
important department of any branch of any bank because all the working of the
bank is based on the account. It is the first step between the customer and
banks. I opened new accounts some for new customers and some for old
customers because they want to operate more than one account.
There are different types of accounts in MCB bank limited which are offered to its
customers. Different accounts has different benefits different charges different
minimum balance requirement and different purposes.
There are three types of account.
1. Current account
2. Saving account
3. Term deposit account
īļ Current Account:
MCB Bank offers a variety of current accounts to provide to the
everyday transactional needs of various customers. These accounts ensure ease
and freedom to bank from any of the 1100+ branches across the country.
The different accounts include:
i.
Normal Current Account that has 10,000 rupees minimum balance
requirement.
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37. ii.
Business
Account
that
has
50,000
rupees
minimum
balance
requirement. It is offering free online transactions, Demand Drafts, Pay
Orders and lots more to meet the day to day business requirements
iii.
Current Life Account which offers the security of life insurance free of
cost and for all others, the conventional Current Account.
Note: If the balance goes down from the minimum balance required then the
bank will be charged Rs.50 as per mint.
īļ Saving Account:
MCB Bank offers a wide array of savings products that suit short term
growth & transactional needs. Our savings accounts offer attractive profit rates
as well as flexibility to transact.
i.
PLS Saving Account has no minimum balance requirement and it offer
profit rate on semi annually balance.
ii.
Xtra Saving Account is targeted for customers having Rs. 5 million +
deposit and it offer profit rate on quarterly balance.
iii.
365 Gold Account offers profit rate on daily balance
In addition, two unique products: Smart Savings and Savings Maximizer are
special saving accounts run solely via debit cards and other remote banking
channels, offering a very competitive rate to both high and low end savers.
īļ Term Deposit Account:
MCB Term Deposit offer attractive short to mid-term investment options
with flexibility, convenience and security. With various tenor options available,
customers can choose one that suits their needs. This is combined with different
profit payout options and the added facility of being able to avail credit facility
against their deposits.
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38. To open term deposit account the minimum balance requirement is one lack
rupees. Term deposit account can be opened for one month, three month, six
month, one year, three year, and five year. The account will be closed after the
term then new account will be open on the demand of customer.
MCB bank limited is offering some other types of account these are mention
below.
īļ Basic Banking Account:
MCB bank is offering these services to those people who have low
income without any charges. No Zakat is deducted from their balance and there
is no profit no loss on this account.
ī§
Khushali Bachat Account:
It offer profit rate on semi annually balance.
For opening of new accounts there are required some documents
For individual account
Account opening form
Attested photocopy of computerize National Identity Card or Passport of
individual.
In case of salaried person, attested copy of his or her service card or any
other acceptable evidence of service, including, but not limited to a
certificate from employer.
If the person has his or her own business then the letter pad copy is
needed.
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39. In case of illiterate person, two receipt passport size photographs of the
new account holder besides taking his right and thumb impression on the
specimen signature card.
For Joint Stock Companies Account
Certified copies of
Resolution of board of directors for opening of account specifying the
person or personâs authorized to operate the company account.
Memorandum and Article of Association
Certificate of incorporation
Certificate of commencement of business
Attested photo of Computerized National Identity Card of all Directors.
List of Directors in from-29 issued for the Register Joint Stock Companies.
For Partnership Account
Attested photocopy of computerize National Identity Card
Attested copy of â Partnership Deedâ or âletter of Partnershipâ
Attested copy of Registration Certificate with Registrar of the firm. In case
of Partnership is unregistered, this fact should be clearly mentioned on the
Customer Relationship form.
Authority Letter in original, in favor of the person or other person who is
authorized by the partners.
Account Opening Form is filled and necessary documents are attached with this
Form and are sent to main Branch. After verification the main branch send mail
of verification then the new is activated.
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40. 2. Cleaning department
I have worked two weeks (2nd ad 3th ) in clearing department. I learned
the functions and work which are performed by this department. This is the
important department of any bank.
General banking officer (GPO) Shahid Akhtar Wahla taught me about clearing.
He told me that it is a process in which the banker settle their mutual account by
claiming the arising account of various instruments presented by one bank drawn
on the other bank either the bank is in the same city or out of city. Suppose an
NBP account-holder gives a crosscheck for MCB. Similarly, MCB accountholders give check to people having accounts in other banks; these all banks
need to clear their overall balances with each other. The clearing department
does this.
Clearing checks
MCB
Account-holder
X
NBP
Account-holder
Cross check
Y
NBP Bank
MCB Deposited
In clearing we deal with the cheques of other banks or other branches of
MCB. The clearing is done with the help of NIFT (National Institutional Facilitation
Technologies). It is the institute which the state bank has hired for the collection
of clearing cheques of each branch and it plays middle man role between each
branch with State Bank of Pakistan.
He told me that clearing are of two types
ī Outward clearing
ī Inward clearing
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41. īļ Outward clearing
Out ward clearing is that the settle of claims of our branch of MCB bank
but drawn on other branches of MCB or on other banks .These cheques are
deposited by our customer in our MCB branch and then our MCB bank branch
present it in out ward clearing.
GPO told me that there are three types of out ward clearing.
i.
Normal clearing
ii.
Someday clearing
iii.
Intercity clearing
Before starting clearing GPO gave me the first task to record the detail of
cheques in the cheque Collection ( CC ) ledger. The detail includes pay account
number, cheque number, cheque amount, bank name of which the cheque is.
And I wrote the all amount of all cheques on Add list and add it. Two copies were
made one original and second carbon copy. I attached add list and all the bank
copy of deposit slip which were filled from customer in the CC ledger. GPO
appreciated me that your calculation is good. The same task is done either it is
Normal, Same day, or intercity clearing.
These are the following detail are required in Clearing Register.
1. Serial No.
2. Account no. of the depositor
3. Depositor name
4. Drawer
5. Drawee
6. Cheque No.
7. Amount of the cheque
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42. ī Normal clearing
Normal clearing is made at afternoon which would be present on next
day.Two stamps are stamped one on front of clearing date stamp and one on
back manager stamp that payee account will be credited with signature. It
deals with in city. Time limit of this type of clearing is two days. Return on paid
charges are Rs.300 which are deducted from the depositor account is case of
retire of cheque.
ī Same day clearing
Same day is made initial working hours and are presented on the
same day. Two stamps are stamped on frount of the cheque and one on back
of the cheque. On front side, one stamp of Same day clearing and second
stamp of clearing date on which cheque has to present. On back side,
manger stamp that payee account will be credited, and manager signature
also. Its charges are Rs.350 only charges that are deducted from the account
of holder account.
ī Intercity clearing
Where there is State Bank of Pakistan then the clearing is done by
NIFT and if not then another institute is worked so CC ( cheque collection ) is
made. Three stamps are stamped two on front side and one on back side.
On front side one stamp of intercity clearing and other is clearing date on
which it has to present. On back side manager stamp that payee account will
be credited and manger signature also.
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43. Charges for intercity clearing
MCB
0.15% of total amount of cheque including 75 rupees posting
charges
(Minimum charges are 100 rupees)
For other banks 0.25% of total amount of cheque.
Excise duty 0.16%
In paid charges are 500+75posting charges
In case of normal clearing, detail information is recorded the detail in ledger. A
clearing schedule slip is arranged with the branch code stamp, total amount and
number of instruments and add list is also attached with clearing schedule slip
then a plastic seal number is required which is written on the seal.
After matching the detail of clearing Register with clearing schedule slip all
the instruments, add list, outline page are putted in an envelope and packed in
NIFT bag and that NIFT bag is closed with that plastic seal. This is to ensure
additional safety. When the seal is opened then the bank will not receive that
bag., If the seal number on the bag and on the bundle cover does not match in
this case it is a suggestion that some sort of changes has been made the strict
action are taken by NIFT and the Bank consequently.
The procedure is same for same day clearing and intercity clearing.
īļ Inward clearing
In inward clearing other banks or other branches of MCB also settle their
account by claiming the instruments which are drawn by the other bank
customers or other branches of MCB bank. This is inward clearing other banks
sent instrument to our branch which are drawn on us.
There are few things which are included in inward clearing.
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44. a. The cheques should be cross cheques or there should be cross stamp on
face side of the cheque.
b. Clearing stamp on the front side of the instruments.
c. The clearing stamp dated should be of the next working day
d. Manger stamp that Payees account is credited
on the bake of the
instruments and signature on the stamp
e. The signature is to be verified before entering into computer and then the
cheque is posted and drafted.
3. Remittance Department
I have worked two weeks (4th and 5th ) In Remittance Department. We
deal with different functions and different instruments in this department.
Those instruments and function are:
1. Demand Draft (DD)
2. Pay order ( PO)
3. Online transfer or internal transfer
4. Call Deposit Receipt (CDR)
5. Deposit slip
1. Demand Draft (DD)
Demand draft is like an instrument and is issued on the demand of the
customer.DD has abominate the extra burden of the currency. It is payable on
the demand when the customer want it. It is issued by the one branch of the bank
and is payable by another branch of the same bank.
Information required for DD
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45. īļ Beneficiary Details
Beneficiary Name
Bank or Branch Name and address
Purpose of remittance
2. Pay order (PO)
PO is the kind of instruments and it is the property of customer. It is
used for the payment of admission fee, tender or for payments of dealing.
In case of PO the issue bank and paying will be the same but branches may be
different in that city. It flows within the city.
3. Online Transfer
The amount can be transfer from one account to another account either
the account is of that branch or any branch of MCB in any city.
If the amount is being transferred through cheque then online charges are
Commission
Rs.125
Excise duty
Rs.020
Total charges
Rs.145
If the amount is being transferred through Cash then the charges are different. If
the amount is less than Rs. 25000 then
Commission
Rs.150
Excise duty
Rs. 024
Total Charges
Rs. 174
If amount exceed from Rs.25000 then the taxes is also applied due to this total
charges also changed.
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46. Information required for online
īļ Beneficiary Details
Beneficiary Name
Bank or Branch Name and address
Purpose of remittance
īļ Applicant Detail
Name or Title off account
Account number
CNIC or Passport No.(for Non Account Holder)
Signature of Applicant
4. Call Deposit Receipt (CDR)
It is highly liquefied instrument which can be cashed at any time on the
demand of customer. it is used for tender purpose.CDR show that the specific
mentioned account is present in between customer and other party with which
deal is being done. In this case issue and paying branch is same.
5. Deposit Slip
There are two copies of deposit slip one is for bank use and other for
customer use. We fill deposit slip in case of cash deposit in account holder
account and when any cheques come in the branch.
In my last week (6th) of internship period I have collected the information related
to my internship. At end of last week Branch manager Shahid Mahnood taken my
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47. test what I were learned from the organization and then fill my evaluation form
and gave the internship letter to me.
This was the worked that I had learned from MCB bank limited. I have used great
effort to learn about banking sector hoped that this effort will provide me
opportunities. It is great edge for me in the job market. It gave a lot of confidence
that to deal the customers. It will create positive impact on my future.
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