Hello, we are
Five digital marketing ingredients for 2016
TODAY
Hello and who we are
Introduction to the landscape and our 5 ingredients:
- Website performance
- Search engine marketing
- Power of social
- The app economy
- Personalisation
Conclusion
Sylvain Reiter

COO
Danny Bluestone

CEO
INTRODUCTION TO THE LANDSCAPE
THE SHARING ECONOMY THE APP ECONOMY THE RESPONSIVE WEB
OMNI-CHANNEL
THE CONNECTED HOME
WEARABLES
SOCIAL THE KNOWLEDGE ECONOMY
PERSONALISATION
The Landscape
91% OF SMARTPHONE USERS
TURN TO THEIR PHONES FOR
IDEAS IN THE MIDDLE OF A TASK
https://www.thinkwithgoogle.com
DESIGN A CROSS-CHANNEL CONCEPT
NOT A SINGLE DESTINATION
The Landscape
WEBSITE PERFORMANCE
USER CENTRED DESIGN
Website performance
Popular xkcd.com comic
13
USE PERSONAS TO UNDERSTAND
USER GOALS AND MOTIVATIONS
Website performance
15
FIND YOUR BEST CONTENT AND USE THE
CORE MODEL TO PLAN INTERACTIONS
Website performance
Find the “do” Understand each persona’s use cases and get them there quickly.
Focus on your best content, don’t add content or features when not
needed. Make sure everything adds value and is informed by research.
Add value to
the user
Speak in a language that is understood by non-native speakers. Don’t
obfuscate, by using words like obfuscate.
Be straight
talking
Develop a consistent verbal, visual and interactive language including
photography, icons, call actions and writing style across all channels.
Be
consistent
1
2
3
4
5 Do the hard work to make complex ideas, features and content easy to
use and understand.
Simplify the
complex
CREATE A SET OF DESIGN PRINCIPLES
Website performance
Website performance
WHAT APPEARS ABOVE THE FOLD
INFLUENCES THE USER EXPERIENCE
SEOCO-EFFICIENTSALES
E.g. Rank on the first
page for top 10 key
phrases and top 5 SERPS
for long tail keywords
Get 15 major institutions
signed up as clients per
quarter (with an 80%
yearly retention rate)
Get 50% of our users to
recommend at least 5
users each within their
first month of joining
SET KPIS AND OBJECTIVES
Website performance
Homepage to load in
under 4 seconds with all
other pages loading in
under 3 seconds
PERFORMANCE
Credit to: http://www.emosaic.co.uk/news/why-is-user-experience-so-important-to-your-website-seo-strategy/index.html
SEARCH ENGINE OPTIMISATION
20
YOUR SEO STRATEGY SHOULD BE
ABOUT SURFACING GREAT CONTENT
Search engine optimisation
Thematic plans
Content strategy
Audit of content
Content matrixes
21
EXPAND YOUR SEO TACTICS

WITH ONGOING RESEARCH
Search engine optimisation
Top influencers and brand ambassadors
Social conversations
Competitor content and links
Trends around your industry
Internal search insights
Social media shares
23
UX: Clear headers
SEO: H1 page titles
UX: clear summary
SEO: intro para
24
UX: Content breaks
SEO: H2 page titles
25
UX: Rich media
SEO: Search
engines favour
multimedia
content
26
UX: Relevant CTAs
within landing page
content
UX: Rich media
SEO: Search engines
favour multimedia
content
UX: Avoiding a cul-
de-sac
SEO: Relevant Links
27
ORGANIC LINK STRATEGIES
ARE HIGHLY EFFECTIVE
Search engine optimisation
Backlinks remain one of the biggest SEO ranking factors
Good links are ones that are relevant and authoritative
Think about how your PR efforts can help in this respect
Be careful of dodgy link strategies and toxic links
28
• http://searchengineland.com/schema-markup-structured-data-seo-opportunities-site-type-231077
Common forms of schema markup include:
Publisher, event, organisation, video product/ service rating, person and places.
USE SCHEMA MARKUP TO
IMPROVE “SERP” CONVERSIONS
Search engine optimisation
29
• http://searchengineland.com/schema-markup-structured-data-seo-opportunities-site-type-231077
MAKE SURE YOU HAVE A TRULY
‘RESPONSIVE’ WEBSITE
Search engine optimisation
Credit to: http://www.emosaic.co.uk/news/why-is-user-experience-so-important-to-your-website-seo-strategy/index.html
SOCIAL
MORE THAN 75% OF USERS LEARN
ABOUT COMMUNITY EVENTS AND
ACTIVITIES USING THEIR SMARTPHONE
Social
Source: ThinkwithGoogle.com
EXPAND YOUR COMMUNITY 

WITH ONLINE GROUPS
Social - Building blocks of a thriving community
NATIVE ADVERTISING
USE INFLUENCERS TO BOOST
YOUR OUTREACH
Building blocks of a thriving community
APPS
BUILD A PLATFORM WITH UNIQUE
CONTENT AND “SHAREABILITY”
The app economy
The app economy
GAMIFY AN EXPERIENCE USING TOUCH
Create an immersive experience
An intimate way to engage
Use notifications and alerts
Create extra channel exposure
It works offline
Tie it into the web & social
ANALYSIS
Marketing Analysis
41
41
Conversions
0
125
250
375
500
Dec Jan Feb Mar Apr May July
Contact Form Newsletter Apps downloads Revenue
Monthly Conversions for Q3
Contact form

40
Newsletter

499
App downloads

113
Revenue

£203k
MARKETING ANALYSIS
42
ANALYSING AND PERSONALISATION
CAN GO HAND IN HAND TOGETHER
Analysis
WRAPPING UP
1. Learn and understand the benefits of user centred design (UCD) including research and usability.
2. Content is about quality and not quantity, find content treasures and use the right channels.
3. Create a set of design principles and think beyond single ‘destinations’ to designing systems.
4. Set clear KPIs for your marketing and performance and undertake regular social/data research.
5. Expand your communities using digital tools and build value beyond your current proposition.
FIVE THINGS TO ‘TAKE AWAY’
THANK YOU
@cyberduck_uk
info@cyber-duck.co.uk
www.cyber-duck.co.uk

Five Digital Marketing ingredients for 2016