(Replace with full screen background image) 
Winning the 
Mobile User 
in 2015 
A 9-Step Guide
(Adweek) 
(Facebook) 
Today...
In 2015... 
(Forbes) 
(Kelsey Group) 
(Business Insider)
In 2015... 
(Fortune) 
(Business News Daily)
1. Start planning now! 
Start early and make a plan based on insights, priorities, research and facts. This will take a bit longer but the reward for your business will be much higher in the end.
2. Gather research and data 
Review how you are performing versus competitors, adjacent industries and top performers 
Analyse your users’ behaviour based on stats and reports you have access to 
Ask users what they need and want 
Perform a user touch point analysis 
Evaluate what you’ve done to date and what you could have done better
3. Make a wish list 
Make a list of all the things you would like to do if there were 
no limitations. 
Create new Mobile Web and App Services 
Make enhancements to existing services 
Mobile Use Cases based on the User Touch point Analysis 
Invite your partners/suppliers to present ideas 
Align with other plans (Marketing, Product Development, etc.) 
Innovation projects
4. Prioritise 
Prioritise the wish list based on the most important factors. 
Opportunity size 
Complexity 
Cost (high level estimate) 
User demand 
Rate each one from e.g. 1-5 for a balanced score.
5. Test high scoring concepts 
Do a write-up with a sketch or mock-up and test it with the target user base and stakeholders. Use whatever existing user panel testing tools you have or simply do a survey through e.g. Survey monkey. Test a few random use cases as well from the complete list as benchmarks. 
Refine and improve the winning concepts and retest if you’re unsure.
6. Build the marketing roadmap 
Build your roadmap for 2015 with the concepts/achievements based on the prioritisation and user testing exercise and available budget. 
Try to split all projects in deliverables of 4 months or less rather than longer projects. 
Include a plan for ongoing maintenance updates based on user feedback, insights, OS and device updates and unforeseen issues.
7. Set KPIs/objectives 
Set SMART goals and KPIs for the plan including 
user engagement and transactions/sales.
8. Execute the plan 
The plan is only the beginning. Once you have an agreed plan: 
Brief your suppliers, partners, IT and marketing teams for Q1 
and Q2 
Include prototype testing and user testing in the time plans
9. Marketing extras (optional) 
To make sure your audience and media knows about your product, you should focus on promoting it with your users and creating a healthy amount of buzz through the use of: 
Promotion/advertising activities 
Affiliation strategies 
Paid, Owned and Earned media
Want help? 
We are happy to set up a workshop to create the mobile strategy that will help you win the user in 2015. 
Get in touch with a member of our team at info@goldengekko.com.
web www.goldengekko.com 
email info@goldengekko.com 
Fighting for a world 
full of mobile solutions 
since 2005

Winning the mobile user in 2015

  • 1.
    (Replace with fullscreen background image) Winning the Mobile User in 2015 A 9-Step Guide
  • 2.
  • 3.
    In 2015... (Forbes) (Kelsey Group) (Business Insider)
  • 4.
    In 2015... (Fortune) (Business News Daily)
  • 5.
    1. Start planningnow! Start early and make a plan based on insights, priorities, research and facts. This will take a bit longer but the reward for your business will be much higher in the end.
  • 6.
    2. Gather researchand data Review how you are performing versus competitors, adjacent industries and top performers Analyse your users’ behaviour based on stats and reports you have access to Ask users what they need and want Perform a user touch point analysis Evaluate what you’ve done to date and what you could have done better
  • 7.
    3. Make awish list Make a list of all the things you would like to do if there were no limitations. Create new Mobile Web and App Services Make enhancements to existing services Mobile Use Cases based on the User Touch point Analysis Invite your partners/suppliers to present ideas Align with other plans (Marketing, Product Development, etc.) Innovation projects
  • 8.
    4. Prioritise Prioritisethe wish list based on the most important factors. Opportunity size Complexity Cost (high level estimate) User demand Rate each one from e.g. 1-5 for a balanced score.
  • 9.
    5. Test highscoring concepts Do a write-up with a sketch or mock-up and test it with the target user base and stakeholders. Use whatever existing user panel testing tools you have or simply do a survey through e.g. Survey monkey. Test a few random use cases as well from the complete list as benchmarks. Refine and improve the winning concepts and retest if you’re unsure.
  • 10.
    6. Build themarketing roadmap Build your roadmap for 2015 with the concepts/achievements based on the prioritisation and user testing exercise and available budget. Try to split all projects in deliverables of 4 months or less rather than longer projects. Include a plan for ongoing maintenance updates based on user feedback, insights, OS and device updates and unforeseen issues.
  • 11.
    7. Set KPIs/objectives Set SMART goals and KPIs for the plan including user engagement and transactions/sales.
  • 12.
    8. Execute theplan The plan is only the beginning. Once you have an agreed plan: Brief your suppliers, partners, IT and marketing teams for Q1 and Q2 Include prototype testing and user testing in the time plans
  • 13.
    9. Marketing extras(optional) To make sure your audience and media knows about your product, you should focus on promoting it with your users and creating a healthy amount of buzz through the use of: Promotion/advertising activities Affiliation strategies Paid, Owned and Earned media
  • 14.
    Want help? Weare happy to set up a workshop to create the mobile strategy that will help you win the user in 2015. Get in touch with a member of our team at info@goldengekko.com.
  • 15.
    web www.goldengekko.com emailinfo@goldengekko.com Fighting for a world full of mobile solutions since 2005