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Website Design for
FRC
Bob Goetz - FIRST Fare 2013
November 16, 2013
Who am I?
Mentor

Nine year veteran of FIRST
Robot Inspector

Former Board member for OregonFIRST Robotics
20+ year IT professoinal

OregonFIRST.org Webmaster

Website Design for FRC Teams

2
OK – So what do you
want to learn?

(Audience Participation, please)

Website Design for FRC Teams

3

11/23/2013
What (I Hope) You’ll
Learn Today
What (and who) you should focus on

What successful teams do
What your next steps are

How to get help

Website Design for FRC Teams

4
What we won’t Cover
Setting up a URL (AKA Hostname)

Technology steps to setup a website
See previous FIRST Fare presentations on
oregonfirst.org
Get a free blog at wordpress.com

Website Design for FRC Teams

5

11/23/2013
A little Terminology
This session is called
‚website design for FRC Teams‛
But we’ll cover design topics that can be used on:
Mobile
Facebook
Pinterest
Tumbler
Etc. Etc. Etc.

Website Design for FRC Teams

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11/23/2013
A little Terminology
This session is called
‚website design for FRC Teams‛
But we’ll cover…

These are called
CHANNELS and
include things like
Print, Newspapers,
TV, Radio, Web

Mobile
Facebook
Pinterest
Tumbler
Etc. Etc. Etc.

Website Design for FRC Teams

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11/23/2013
It’s All About
Communicating with your stakeholders to achieve
your teams’ goals

‚Stakeholder, an entity that can be affected by the
results of that in which they are said to be
stakeholders, i.e., that in which they have a stake.‛
-wiki

Website Design for FRC Teams

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11/23/2013
Ah…but you ask?
Why do I care about this?

Why is this important?
What will this really fix?

Isn’t this just a waste of time?

Website Design for FRC Teams

9

11/23/2013
Who Are Yours?

(Audience Participation, please)

Website Design for FRC Teams

10

11/23/2013
4

Website Design for FRC Teams

11
Website Design for FRC Teams

12
Website Design for FRC Teams

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Website Design for FRC Teams

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Website Design for FRC Teams

15
So who are you
Stakeholders?

(Audience Participation, please)

Website Design for FRC Teams

16

11/23/2013
OK, Bob!
I GOT IT – I KNOW WHO MY STAKEHOLDERS ARE
WHAT DO I DO NEXT?

Website Design for FRC Teams

17

11/23/2013
Roll the drum….

18

11/23/2013
Stake Holder
Analysis
‚Stakeholder analysis is the process of identifying
the individuals or groups that are likely to affect
or be affected by a proposed action, and sorting
them according to their impact on the action and
the impact the action will have on them.
This information is used to assess how the
interests of those stakeholders should be
addressed in a project plan, policy, program, or
other action. ‚

Website Design for FRC Teams

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11/23/2013
How?
Develop a categorized list of the members of the
stakeholder community.
Assign priorities across various ‚dimensions‛
Influence (high, medium, low)
Support (positive, neutral, negative)
Need (strong, medium, weak)

Website Design for FRC Teams

20

11/23/2013
How?
Translate the ‘highest priority’ stakeholders into a
table or a picture.
The challenge is to focus on the ‘right
stakeholders’ who are currently important and to
use the tool to visualize this critical sub-set of the
total community.

Website Design for FRC Teams

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11/23/2013
Keys to Success
Answer WITFM (aka ‚What’s In It For Me!‛)

Map their needs and how they want to hear from
you
Give them Options
Push: (You send them information)
eMail Blasts, RSS Feeds

Pull: (They come to you for communication)
Website Updates, Tweets, SMS

Website Design for FRC Teams

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11/23/2013
Remember
Just because you posted on the web or sent an email

DOES NOT MEAN THEY READ IT!

Website Design for FRC Teams

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11/23/2013
So what and who
should you focus on?

(Audience Participation, please)

Website Design for FRC Teams

24

11/23/2013
What do Successful
Teams do?

Website Design for FRC Teams

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11/23/2013
What do Successful
Teams do?
Team’s match the stakeholders needs with what
the team’s produce
The consistently communicate the Teams Goal’s
The have a broad market to hit the right Channels

Website Design for FRC Teams

26

11/23/2013
Think
Assembly
Line

Website Design for FRC Teams

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11/23/2013
Wait a second..
Goals?
Yes, GOALS!

For each of your Stake Holders, create goals on
how you’ll reach them on each of your Channels

Website Design for FRC Teams

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11/23/2013
Keep it simple
Stake Holders

Channel
Website

Goal
Create a special
Landing Page
(URL)
Ensure all
communications
to them refer to
that URL

eMail

eMail update on
Team Progress

Posters

Print Posters to
prior to KickOff
promoting team
and events

Website Design for FRC Teams

School
Officials

Parents

Sponsors

Team Members

X

X

X

X

Monthly prior
to Kickoff,
Weekly
Thereafter

Bi-Weekly prior
to Kickoff,
Weekly
Thereafter

Monthly prior to
Kickoff, Weekly
Thereafter

Weekly prior to
Kickoff, MWF
Thereafter

X

X

29

11/23/2013
Stakeholders DOWN
I have my Goals
NAILED.
Now WHAT?

Website Design for FRC Teams

30

11/23/2013
Just do it
Follow up on your Goals

Track to make sure you are meeting them
Check in with Stakeholders:
Is what you are doing meeting their needs?
How can you change?
What is working?
What is not?

Adjust your methods and then repeat!
Website Design for FRC Teams

31

11/23/2013
Other Ideas?

(Audience Participation, please)

Website Design for FRC Teams

32

11/23/2013
Some General
Advice

Website Design for FRC Teams

33

11/23/2013
Timely
Post every 48 – 72 hours
And show your Twitter Feed

Give 4 to 8 weeks notice for major events
Post no more than 24 hours after a major events
Use google’s feedburner to promote your postings:
http://feedburner.google.com

Don’t post everything…keep them coming back
for more

Website Design for FRC Teams

34

11/23/2013
Accurate
Spell Check

Get the day & date right
Don’t forget to add the address information

Check & double check every URL, name, location
Get the basic facts right

Website Design for FRC Teams

35

11/23/2013
Relevant
Stay on topic - focus on your team

Target your four customers
Tell stories that impact each

Tie the pictures to your story
Make sure you can be found on the web (akaSEO)

Website Design for FRC Teams

36

11/23/2013
Simple
Consistent Taxonomy

Common colors and fonts
Clean and clear design – first impressions count!

No clutter
No popups!

Website Design for FRC Teams

37

11/23/2013
Speedy
People are impatient!

Speed is critical
Hosting has biggest impact

Use
Firefox’s Firebug
Yahoo’s yslow
Google’s pagespeed

Website Design for FRC Teams

38

11/23/2013
Typography
Text that is too small to
read

Paragraphs of type in all
caps

Text crowding against the
left edge

Paragraphs of type in bold

Paragraphs of type in
italic

Text that stretches all the
way across the page
Centered type over flush
left body copy

Paragraphs of type in all
caps, bold, and italic all at
once

Underlined text that is not
a link

Spelling erorrs …err…
errors!

Website Design for FRC Teams

39

11/23/2013
Images
Graphics

Graphics with no alt
labels

Large graphic files that
take forever to load

Missing graphics,
especially missing
graphics with no alt labels

Meaningless or useless
graphics

Graphics that don't fit on
the screen (assuming a
screen of 800 x 600 pixels)

Thumbnail images that
are nearly as large as the
full-sized images they link
to

Website Design for FRC Teams

Blinking graphics

40

11/23/2013
Q&A

Website Design for FRC Teams

41

11/23/2013

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First fare 2013 website design for frc teams

  • 1. Website Design for FRC Bob Goetz - FIRST Fare 2013 November 16, 2013
  • 2. Who am I? Mentor Nine year veteran of FIRST Robot Inspector Former Board member for OregonFIRST Robotics 20+ year IT professoinal OregonFIRST.org Webmaster Website Design for FRC Teams 2
  • 3. OK – So what do you want to learn? (Audience Participation, please) Website Design for FRC Teams 3 11/23/2013
  • 4. What (I Hope) You’ll Learn Today What (and who) you should focus on What successful teams do What your next steps are How to get help Website Design for FRC Teams 4
  • 5. What we won’t Cover Setting up a URL (AKA Hostname) Technology steps to setup a website See previous FIRST Fare presentations on oregonfirst.org Get a free blog at wordpress.com Website Design for FRC Teams 5 11/23/2013
  • 6. A little Terminology This session is called ‚website design for FRC Teams‛ But we’ll cover design topics that can be used on: Mobile Facebook Pinterest Tumbler Etc. Etc. Etc. Website Design for FRC Teams 6 11/23/2013
  • 7. A little Terminology This session is called ‚website design for FRC Teams‛ But we’ll cover… These are called CHANNELS and include things like Print, Newspapers, TV, Radio, Web Mobile Facebook Pinterest Tumbler Etc. Etc. Etc. Website Design for FRC Teams 7 11/23/2013
  • 8. It’s All About Communicating with your stakeholders to achieve your teams’ goals ‚Stakeholder, an entity that can be affected by the results of that in which they are said to be stakeholders, i.e., that in which they have a stake.‛ -wiki Website Design for FRC Teams 8 11/23/2013
  • 9. Ah…but you ask? Why do I care about this? Why is this important? What will this really fix? Isn’t this just a waste of time? Website Design for FRC Teams 9 11/23/2013
  • 10. Who Are Yours? (Audience Participation, please) Website Design for FRC Teams 10 11/23/2013
  • 11. 4 Website Design for FRC Teams 11
  • 12. Website Design for FRC Teams 12
  • 13. Website Design for FRC Teams 13
  • 14. Website Design for FRC Teams 14
  • 15. Website Design for FRC Teams 15
  • 16. So who are you Stakeholders? (Audience Participation, please) Website Design for FRC Teams 16 11/23/2013
  • 17. OK, Bob! I GOT IT – I KNOW WHO MY STAKEHOLDERS ARE WHAT DO I DO NEXT? Website Design for FRC Teams 17 11/23/2013
  • 19. Stake Holder Analysis ‚Stakeholder analysis is the process of identifying the individuals or groups that are likely to affect or be affected by a proposed action, and sorting them according to their impact on the action and the impact the action will have on them. This information is used to assess how the interests of those stakeholders should be addressed in a project plan, policy, program, or other action. ‚ Website Design for FRC Teams 19 11/23/2013
  • 20. How? Develop a categorized list of the members of the stakeholder community. Assign priorities across various ‚dimensions‛ Influence (high, medium, low) Support (positive, neutral, negative) Need (strong, medium, weak) Website Design for FRC Teams 20 11/23/2013
  • 21. How? Translate the ‘highest priority’ stakeholders into a table or a picture. The challenge is to focus on the ‘right stakeholders’ who are currently important and to use the tool to visualize this critical sub-set of the total community. Website Design for FRC Teams 21 11/23/2013
  • 22. Keys to Success Answer WITFM (aka ‚What’s In It For Me!‛) Map their needs and how they want to hear from you Give them Options Push: (You send them information) eMail Blasts, RSS Feeds Pull: (They come to you for communication) Website Updates, Tweets, SMS Website Design for FRC Teams 22 11/23/2013
  • 23. Remember Just because you posted on the web or sent an email DOES NOT MEAN THEY READ IT! Website Design for FRC Teams 23 11/23/2013
  • 24. So what and who should you focus on? (Audience Participation, please) Website Design for FRC Teams 24 11/23/2013
  • 25. What do Successful Teams do? Website Design for FRC Teams 25 11/23/2013
  • 26. What do Successful Teams do? Team’s match the stakeholders needs with what the team’s produce The consistently communicate the Teams Goal’s The have a broad market to hit the right Channels Website Design for FRC Teams 26 11/23/2013
  • 27. Think Assembly Line Website Design for FRC Teams 27 11/23/2013
  • 28. Wait a second.. Goals? Yes, GOALS! For each of your Stake Holders, create goals on how you’ll reach them on each of your Channels Website Design for FRC Teams 28 11/23/2013
  • 29. Keep it simple Stake Holders Channel Website Goal Create a special Landing Page (URL) Ensure all communications to them refer to that URL eMail eMail update on Team Progress Posters Print Posters to prior to KickOff promoting team and events Website Design for FRC Teams School Officials Parents Sponsors Team Members X X X X Monthly prior to Kickoff, Weekly Thereafter Bi-Weekly prior to Kickoff, Weekly Thereafter Monthly prior to Kickoff, Weekly Thereafter Weekly prior to Kickoff, MWF Thereafter X X 29 11/23/2013
  • 30. Stakeholders DOWN I have my Goals NAILED. Now WHAT? Website Design for FRC Teams 30 11/23/2013
  • 31. Just do it Follow up on your Goals Track to make sure you are meeting them Check in with Stakeholders: Is what you are doing meeting their needs? How can you change? What is working? What is not? Adjust your methods and then repeat! Website Design for FRC Teams 31 11/23/2013
  • 32. Other Ideas? (Audience Participation, please) Website Design for FRC Teams 32 11/23/2013
  • 33. Some General Advice Website Design for FRC Teams 33 11/23/2013
  • 34. Timely Post every 48 – 72 hours And show your Twitter Feed Give 4 to 8 weeks notice for major events Post no more than 24 hours after a major events Use google’s feedburner to promote your postings: http://feedburner.google.com Don’t post everything…keep them coming back for more Website Design for FRC Teams 34 11/23/2013
  • 35. Accurate Spell Check Get the day & date right Don’t forget to add the address information Check & double check every URL, name, location Get the basic facts right Website Design for FRC Teams 35 11/23/2013
  • 36. Relevant Stay on topic - focus on your team Target your four customers Tell stories that impact each Tie the pictures to your story Make sure you can be found on the web (akaSEO) Website Design for FRC Teams 36 11/23/2013
  • 37. Simple Consistent Taxonomy Common colors and fonts Clean and clear design – first impressions count! No clutter No popups! Website Design for FRC Teams 37 11/23/2013
  • 38. Speedy People are impatient! Speed is critical Hosting has biggest impact Use Firefox’s Firebug Yahoo’s yslow Google’s pagespeed Website Design for FRC Teams 38 11/23/2013
  • 39. Typography Text that is too small to read Paragraphs of type in all caps Text crowding against the left edge Paragraphs of type in bold Paragraphs of type in italic Text that stretches all the way across the page Centered type over flush left body copy Paragraphs of type in all caps, bold, and italic all at once Underlined text that is not a link Spelling erorrs …err… errors! Website Design for FRC Teams 39 11/23/2013
  • 40. Images Graphics Graphics with no alt labels Large graphic files that take forever to load Missing graphics, especially missing graphics with no alt labels Meaningless or useless graphics Graphics that don't fit on the screen (assuming a screen of 800 x 600 pixels) Thumbnail images that are nearly as large as the full-sized images they link to Website Design for FRC Teams Blinking graphics 40 11/23/2013
  • 41. Q&A Website Design for FRC Teams 41 11/23/2013