Paid, Owned,
 and Earned
    Media
Agenda
1) Introduction: Who we are
2) Paid, owned, and earned media - What are they?
3) How the three forms of media work with one another
4) Increasing the market effectiveness when utilized in tandem
5) Case study: major telco company
6) Question and Answers


                                   Mavensocial.com
Presenters
Brienne Torley
Community Media Manager




                    Addison Nixon
                    Social Data Analyst



              Mavensocial.com
What is Paid Media?
                   • Brand pays to leverage a channel
                   • Normally thought of as advertisments
                         such as display ads or paid searches
                   • Benefits:
                       • immediacy, scale, control
                   • Drawbacks:
                       • clutter, declining response rate,
                              poor credibility
       Mavensocial.com
Paid Media
Print, Television,
 Radio,Banners,
   Direct Mail



                     Mavensocial.com
What is Owned Media?
• Channel and assets that
  brand controls
• Media such as blogs,
  websites, or twitter
  accounts
• Benefits:
     •   control, longevity,
         versatility

• Drawbacks:
     •   no guarantees, bias source
                                      Mavensocial.com
Owned Media

 Company websites,
Microsites, Mobile app,
    Facebook page
What is Earned Media?
                    • when customers become the channel
                    • having brand presence without having to
                           pay for advertising
                    • Benefits:
                        • most credible, key role in most
                                sales, cost effective
                    • Drawbacks:
                          • no control, scale, hard to
         Mavensocial.com
                                  measure
Earned Media

   Blogs, Facebook,
     Twitter, Digg,
Youtube, Word of mouth




                         Mavensocial.com
Working Together
• Paid media has the ability to
  create brand awareness
• Owned media has the ability to
  create earned media
• Earned media has the ability to
  create social lift


                                    Mavensocial.com
Applying All Three
• Paid media is used as a catalyst for
  owned and earned media
• Not enough to buy an ad
• Owned media creates brand portability
• Must engage consumers to obtain
  earned media


                                         Mavensocial.com
Why is Earned Media is so Important?
   • Owned media can only take a
     company so far
   • It is necessary for the
     consumer to ‘like’, ‘share’, and
     talk about the products and
     services
There were 500 billion
    word-of-mouth
 impressions made by
Americans online in 2009


         Mavensocial.com
MavenSocial Campaign Example
    Major Telco Company




            Mavensocial.com
MavenSocial Campaign Example
    Major Telco Company




            Mavensocial.com
MavenSocial Campaign Example
    Major Telco Company




            Mavensocial.com
MavenSocial Campaign Example
    Major Telco Company




            Mavensocial.com
MavenSocial was tasked with:

a) lowering costs of the campaign by leveraging
direct mail and amplifying results through
social media

b) determine economic impact of influencers
and capture email opt-ins for follow-up
marketing


                       Mavensocial.com
MavenSocial Campaign Dashboard Overview

All Paid ads FB, Google &
 paid bloggers, inserts



                               200%
                             Social Lift




                                                             Visitor to Opt-in
                                                             Conversion Rate
                                           Mavensocial.com
                                                                    13%
Paid                        Owned                                             Earned
 3%                          33%                                               64%



                                                           Top 20 Influencers
       Number of Days in   Amplification (Paid Media to
                                                         (Earned Media) brought
           Market                   Visitors)
                                   Mavensocial.com                 in
          60 Days                  580% Lift
                                                           20% of the Opt-ins
Media                                           967
                                                                              1037



                                 777

                                           Earned Media


                 409                                            Paid Media    55
                                                          37                  530
                                 37                       518
                                 471


                 37
                                           Owned Media
                 217


   0
March 1      First Period   Second Period           Third Period             May 16
                              Mavensocial.com
We Leveraged
Owned Media to drive
Earned Media with the
  help of influencers                             EARNED MEDIA
                                                 MAVENSCORE:
               Influencer                                   Viral Impact
               Score: 66
           Brand Impact: 20 (50%)
                                                                 Top Influencer
           Brand Engagement: 32 (80%)
           Followers: 14 (70%)

           Kevin Linkie:
           Male, Oshawa, Beauty, Social Media,
           Social, 35-44
Campaign Results
Paid:
a) 1,474 paid ads on Google & Facebook
     Brought in: 1,474 visitors
b) 3.2M direct mail pieces
     Brought in: 2,000 visitors

Earned:
a) Social media influencers & Organic sharing:
     Brought in 5,000 visits

                Mavensocial.com
How Can You Leverage the 3 Media?

Owned Media:
 - content creation, complimented by a strong SEO strategy


Paid Media:
  - use as a catalyst (not a foundation) that feeds owned &
  creates earned media
    = no dead ends - everything feeds something else

                            Mavensocial.com
Overall
1) There are three main types of media: paid, owned, and earned

2) All have the ability to effect one another

3) When utilized properly, the three elements can increase the marketing
effectiveness by considerable amounts

4) Long term relationships are invaluable to have with customers; these
realtationships can be obtained with the ability to communicate directly to
consumers and create engangment

5) It is possible for a company to have all three
                                  Mavensocial.com
JOIN US

                                Twitter/mavensocial.com

Contact details                      @Maven_Social


                               facebook.com /mavensocial




         Mavensocial.com

How to Make Paid, Earned, and Owned Media Work for You!

  • 1.
    Paid, Owned, andEarned Media
  • 2.
    Agenda 1) Introduction: Whowe are 2) Paid, owned, and earned media - What are they? 3) How the three forms of media work with one another 4) Increasing the market effectiveness when utilized in tandem 5) Case study: major telco company 6) Question and Answers Mavensocial.com
  • 3.
    Presenters Brienne Torley Community MediaManager Addison Nixon Social Data Analyst Mavensocial.com
  • 4.
    What is PaidMedia? • Brand pays to leverage a channel • Normally thought of as advertisments such as display ads or paid searches • Benefits: • immediacy, scale, control • Drawbacks: • clutter, declining response rate, poor credibility Mavensocial.com
  • 5.
    Paid Media Print, Television, Radio,Banners, Direct Mail Mavensocial.com
  • 6.
    What is OwnedMedia? • Channel and assets that brand controls • Media such as blogs, websites, or twitter accounts • Benefits: • control, longevity, versatility • Drawbacks: • no guarantees, bias source Mavensocial.com
  • 7.
    Owned Media Companywebsites, Microsites, Mobile app, Facebook page
  • 8.
    What is EarnedMedia? • when customers become the channel • having brand presence without having to pay for advertising • Benefits: • most credible, key role in most sales, cost effective • Drawbacks: • no control, scale, hard to Mavensocial.com measure
  • 9.
    Earned Media Blogs, Facebook, Twitter, Digg, Youtube, Word of mouth Mavensocial.com
  • 10.
    Working Together • Paidmedia has the ability to create brand awareness • Owned media has the ability to create earned media • Earned media has the ability to create social lift Mavensocial.com
  • 11.
    Applying All Three •Paid media is used as a catalyst for owned and earned media • Not enough to buy an ad • Owned media creates brand portability • Must engage consumers to obtain earned media Mavensocial.com
  • 12.
    Why is EarnedMedia is so Important? • Owned media can only take a company so far • It is necessary for the consumer to ‘like’, ‘share’, and talk about the products and services
  • 13.
    There were 500billion word-of-mouth impressions made by Americans online in 2009 Mavensocial.com
  • 14.
    MavenSocial Campaign Example Major Telco Company Mavensocial.com
  • 15.
    MavenSocial Campaign Example Major Telco Company Mavensocial.com
  • 16.
    MavenSocial Campaign Example Major Telco Company Mavensocial.com
  • 17.
    MavenSocial Campaign Example Major Telco Company Mavensocial.com
  • 18.
    MavenSocial was taskedwith: a) lowering costs of the campaign by leveraging direct mail and amplifying results through social media b) determine economic impact of influencers and capture email opt-ins for follow-up marketing Mavensocial.com
  • 19.
    MavenSocial Campaign DashboardOverview All Paid ads FB, Google & paid bloggers, inserts 200% Social Lift Visitor to Opt-in Conversion Rate Mavensocial.com 13%
  • 20.
    Paid Owned Earned 3% 33% 64% Top 20 Influencers Number of Days in Amplification (Paid Media to (Earned Media) brought Market Visitors) Mavensocial.com in 60 Days 580% Lift 20% of the Opt-ins
  • 21.
    Media 967 1037 777 Earned Media 409 Paid Media 55 37 530 37 518 471 37 Owned Media 217 0 March 1 First Period Second Period Third Period May 16 Mavensocial.com
  • 22.
    We Leveraged Owned Mediato drive Earned Media with the help of influencers EARNED MEDIA MAVENSCORE: Influencer Viral Impact Score: 66 Brand Impact: 20 (50%) Top Influencer Brand Engagement: 32 (80%) Followers: 14 (70%) Kevin Linkie: Male, Oshawa, Beauty, Social Media, Social, 35-44
  • 23.
    Campaign Results Paid: a) 1,474paid ads on Google & Facebook Brought in: 1,474 visitors b) 3.2M direct mail pieces Brought in: 2,000 visitors Earned: a) Social media influencers & Organic sharing: Brought in 5,000 visits Mavensocial.com
  • 24.
    How Can YouLeverage the 3 Media? Owned Media: - content creation, complimented by a strong SEO strategy Paid Media: - use as a catalyst (not a foundation) that feeds owned & creates earned media = no dead ends - everything feeds something else Mavensocial.com
  • 25.
    Overall 1) There arethree main types of media: paid, owned, and earned 2) All have the ability to effect one another 3) When utilized properly, the three elements can increase the marketing effectiveness by considerable amounts 4) Long term relationships are invaluable to have with customers; these realtationships can be obtained with the ability to communicate directly to consumers and create engangment 5) It is possible for a company to have all three Mavensocial.com
  • 26.
    JOIN US Twitter/mavensocial.com Contact details @Maven_Social facebook.com /mavensocial Mavensocial.com