1. Center for
Leadership Solutions
By: Michelle Ellis, Max Fairclough, Jennifer Garza,
Chad Hart, Andi Harward, Benson Killpack,
Nichole Rohrbaugh, Jace Spencer, Andrew Toronto

2. Agenda
Approach
Key Learning
Data Analysis
Recommendations
Wrap-up

3. Approach
● Identified “first bounce” and “beginners” demographic
● Created protocols for BEI’s and Focus Groups
● Conducted Behavior Event Interviews
● For the “First Bounce Interviewees”
● 4-5 for each group member (40 total)
● Organized and lead Focus Groups
● For the “Beginners”
● 3 groups of 10-15 people (40 people total)
● Analyzed data for common trends
CLS
Approach
Key Learning
Data Analysis
Recommendations
Wrap-up

4. Key Learning
● How to conduct Behavioral Event Interviews (BEI)
● Asking the right questions
● Being in control
● Stories and experiences
● How to conduct focus groups
● Involving everyone
● Probing
● How to analyze data
● List, sort, structure
CLS
Approach
Key Learning
Data Analysis
Recommendations
Wrap-up

5. Data Analysis
● Major concerns of individuals attempting to
proceed with one of the following stages of
their professional career:
● “1st
Bounce”
● Big changes were usually because of money or not
feeling valued.
● Knowledge, qualifications often prevented
bounces.
● Focus Groups
● How to move once in a career was one of the
biggest concerns (e.g: promotions and raises)
● Networking how-to
CLS
Approach
Key Learning
Data Analysis
Recommendations
Wrap-up

6. Recommendations
● Topics of particular interest for video production:
● Experience
● How to gain it and what matters most
● How to develop/find a mentor
● Dream Job
● How to find it and what to sacrifice for it
● Workplace Status Quo
● How and when to ask for promotions or raises
● How to present new ideas
● Networking
● Do’s and dont’s
● How to be genuine
CLS
Approach
Key Learning
Data Analysis
Recommendations
Wrap-up

7. Wrap-up
● Identified “first bouncers”
● Developed effective interview questions
● Conducted Behavioral Event Interviews
● Participated in and Facilitated Focus Groups
● Evaluated Responses to find common trends
● Presented Center for Leadership Solutions with data to
build their career management system
CLS
Approach
Key Learning
Data Analysis
Recommendations
Wrap-up
Great Learning Experience!
Great Professional Development!
Excited for the Video Series!

8. Power and Influence
-John Kotter
How to gain the influence you need to get things done
through others when your responsibilities exceed
your formal authority
Lower-level personnel also need strong leadership
skills and interpersonal know-how to perform well
How to create smooth, responsive working
relationships and increase your personal
effectiveness on the job
CLS
Approach
Key Learning
Data Analysis
Recommendations
Wrap-up

9. Wrap-up
● Identified “first bouncers”
● Developed effective interview questions
● Conducted Behavioral Event Interviews
● Participated in and Facilitated Focus Groups
● Evaluated Responses to find common trends
● Presented Center for Leadership Solutions with data to
build their career management system
CLS
Approach
Key Learning
Data Analysis
Recommendations
Wrap-up
Great Learning Experience!
Great Professional Development!
Excited for the Video Series!