The document discusses Feefo, a customer feedback system for online businesses. It explains that Feefo proactively collects genuine customer feedback, does not allow moderation of responses, and allows businesses to match and respond to comments. The summary highlights that Feefo provides a free trial, collects previous sales data without integration or displaying on a business's site, and that many large companies use feedback systems to improve customer loyalty, employee engagement, and financial returns.

1. Customer feedback pays Ed Lennox Ed Lennox “ Great Service” “ Superb products” “ Good value” “ I’d recommend them”

3. How does feefo work? Ed Lennox 0

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6. Why use Feefo? Ed Lennox

7. Who sells the most? Ed Lennox

8. What does feefo look like? Ed Lennox

9. What does feefo look like? Ed Lennox

10. What does feefo look like? Ed Lennox

11. What does feefo look like? Ed Lennox

12. Management Information Ed Lennox

13. New Developments Increased flexibility Ed Lennox

14. Bells, Whistles etc. Ed Lennox

15. Bells, Whistles etc. Ed Lennox

16. Bells, Whistles etc. Ed Lennox

17. Bells, Whistles etc. Ed Lennox

18. Bells, Whistles etc. Ed Lennox

19. Who uses feefo ?

23. The End! Or is it the beginning? Ed Lennox