Melissa Brian is seeking a career as a Medical Assistant, Surgery Scheduler, or Medical Biller. She has over 15 years of experience in various medical offices, including as a Patient Care Coordinator and Billing Assistant. Her responsibilities have included front office tasks like patient registration, check-in/out, and surgery scheduling as well as back office tasks such as taking patient histories, assisting with procedures, and postoperative care. She also has experience with billing, collections, and maintaining compliance with HIPAA regulations. Melissa is a honors graduate of the Solano County Regional Occupational Medical Assisting Program and completed an externship at Kaiser Permanente in cardiology.

1. MELISSA BRIAN
1311 Francis Street
Crockett, CA 94525
(510) 787-3691
(510) 681-8614
melissa-brian@comcast.net
OBJECTIVE: To obtain a career as a Medical Assistant, Surgery Scheduler or Medical
Biller with an employer that values excellent customer service, provides
opportunity for growth, continuing education, and long term security.
CURRENT
EMPLOYMENT: Scott M. Taylor, MD August, 2007-April, 2016
Orthopedic Surgeon July, 2000-September, 2006
Job Title: Patient Care Coordinator/Billing Assistant
Front Office Responsibilities: experienced with: all front office procedures including
patient registration, check in, check out, surgery scheduling, using Medisoft and Meditab software. facilitate
referrals to specialists and other medical providers. Responsible for patient and insurer
billing, collections including co pays, posting charges, payments and follow up. HIPPA
compliant in all office procedures. Experienced with private insures and workers
compensation billing process.
Back Office Responsibilities: Triaging patient situations, rooming patients, taking accurate
patient history for doctor prior to consultation, recording measurements and doctors
findings during examination. Care of postoperative patients including: removing casts,
stitches, staples, bandages and applying durable medical equipment. Advised doctor of
post op wound status. Cleanse post op surgical site and assist doctor with casting and
other minor office procedures.
EMPLOYMENT: Oakland Bone and Joint Specialists- Dr. Roger A. Mann
Job Title: Patient Care Coordinator September, 2006-June, 2007
Job description: Primarily administrative work for one doctor in a multi-doctor practice;
patient registration, surgery scheduling, authorizations, billing and collections.
Webster Orthopedics January, 1998-July, 2000
Job Title: Patient Care Coordinator
Front Office Responsibilities: Greeting patients. Answering extremely busy telephones.
Scheduling and registering patients. Acted as liaison between insurance companies and
doctor’s office. Authorizations, referrals, surgery scheduling and billing. Maintenance of
medical records. Filing of charts and X-rays.
Back Office Responsibilities: Rooming patients. Removing casts, stitches, staples.
Preparing injections. Autoclaving, cleaning and restocking medical equipment and
supplies.
EDUCATION: Solano County Regional Occupational Medical Assisting Program
Honors Graduate: Course work consisting of front and back office management.
Training in anatomy, physiology, medical terminology, CPR, EKG, pharmacology, basic
laboratory procedures, injection procedures, venipuncture, sterilization and autoclaving.
EXTERNSHIP: Kaiser Permanente, Vallejo, CA, Cardiology Dept.

2. Melissa Brian
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Assisted Drs. D. Williams, S. Stricker, D. McDonald, C. Green, P. Sherridan; Hands-on
experience of front and back office skills.