The document summarizes the student's visit to Bob Rumball for the Deaf agency in Toronto. Bob Rumball offers various services and support programs for deaf and hard of hearing children and their families, including American Sign Language classes and workshops on hearing loss technologies. It also connects families to other community organizations. Many agencies face issues like long waitlists for affordable housing and childcare subsidies that screen based on income and language. However, these agencies provide important emotional, educational, and financial support to vulnerable communities. As future ECEs, the student believes they should support families and help children become good citizens.