Wednesday, March 21, 2012 - 1:30 PM – 2:30 PM Mr Ken Roberts, President, Ken Roberts Library Consulting The No. 1 issue for libraries planning their future is engaging staff in future planning and changing the way they view their jobs. Many library staff fear that future changes will result in their jobs being eliminated or require new skills they may have difficulty learning. Yet if everyone in the library reframes or looks through the new “frame” together to see the future, these shifts to roles, skills, and ways of working become clearer,much less frightening, and much more exciting. Join this reframing exercise and see what strategies and techniques you can come up with!