Ezequiel Gonzalez has over 20 years of experience in warehouse management, customer service, and inside sales roles. He is a results-driven leader with a track record of implementing continuous process improvements to minimize waste and reduce costs. As the current Storeroom/Warehouse Manager, he is responsible for the day-to-day operations of the warehouse staff and ensures inventory is stocked correctly, safely, and in compliance with health and safety standards. Previously he held roles in inside sales, negotiating contracts and exceeding sales goals, and customer service, resolving issues and selling additional services.

1. EZEQUIEL GONZALEZ
11418 Bent Way Street  Houston, Texas 77429
ezequiel.gonzalez@outlook.com  281-923-9654 (h)  281-628-6517 (c)
Summary
Results-driven and dedicated with wide-ranging experience planning and leading operations involving small to medium size
warehouse environment(s). Track record devising, evaluating, and implementing continuous process improvements to minimize was te
and reduce costs while maximizing quality and yield. Establish effective quality control and safety programs, encou raging proactive
participation across the shipping/receiving floor. Excellent communicator; success building cohesive teams focused on invento ry
management goals, safety, and throughput.
Highlights
 Lean Processing
 Safety Meetings
 P&L Accountability
 Job Safety Analysis (JSA) Procedure
 Total Quality Management (TQM)
 Policy / Procedure Development
 Team Building & Training
 Resource Allocation
 Cost Reduction / Avoidance
Experience
Storeroom / Warehouse Manager 08/15/2015 – Present
Vallen Distribution, Inc. LaPorte, TX.
Maintains physicalcondition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work
orders for repair and requisitions for replacement. Responsible for the day to day activities of warehouse staff. Duties include:
Managing the efficient receipt, storage and dispatch of a wide range of goods from the warehouse.The transportation of goods into
and out of the warehouse. Working with supervisors to improve staff performance. I oversee warehouse organization to ensure it is
adaptive to new stockand establish the safety of all personnel.Complying with all Health, Safety and Environmental standard s.
Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols. Being on call
for any emergencies. Maintaining accurate staff attendance records.Ensuring products are stocked correctly and safely.
Inside Sales 04/28/2008 – 08/15/2015
Vallen Distribution, Inc. Pasadena, TX.
Primary responsibility is to provide parts, equipment or services to meet production deadlines or personnelsafety. Keep det ailed
account records and contact logs. Negotiate prices terms of sales and service agreements. Exceeded targeted sales goals by 20+% on
regular basis.Wrote sales contracts for orders obtained and submitted for processing.Set up new accounts,established custo mercredit
and set up payment methods. Daily interactions with planners and buyers for two of our top 10 national customers.
Customer Service 06/16/2003 – 04/25/2008
Chase Bank Florida & Texas
Manage large amounts of inbound and outbound calls in a timely manner. Servicing accounts by identifying customer’s needs,clarify
information, research every issue and provide solutions and/oralternatives; at times escalating unresolved problems. Sells additional
services by recognizing opportunities to up-sell accounts; explaining new features. This led to othercareer opportunities within the
company as a peer mentor, team point of contact,training department, payment dept.
Inside Sales 06/04/1996 – 06/13/2003
Graybar Electric Orlando, FL.
Handle incoming orders via phone / fax / e-mail, initiate RMA - Return Material Authorization with vendors or manufactures, contact
delivery services on deliveries / pick-up status and communicate information to customer, extensive time researching by phone or
internet for products required by customer, quote items based on company policies, up sale products,maintain file on customers
ordering practice, maintain good communications with outside sales team and sales manager.
Education
High School Diploma 1989 – 1992
Joseph P. Keefe High School Framingham, MA.