Urban populations have been growing at an unprecedented rate around the world and there is growing concern that building-related environmental impacts also continue to rise. This has prompted a range of stakeholders in the built environment to make commitments to create and implement more sustainable building and construction solutions. Our research question thus mines this untapped potential: How might we enable widespread participation by actors in the built environment to participate in the transition toward a more circular economy? Our synthesis map focuses on the prosperous Canadian commercial building sector, and aims to empower actors within this industry to discover their unique role.
Balancing Acceleration and Systemic Impact: Finding leverage for transformation in SDG change strategies
https://rsdsymposium.org/balancing-acceleration-and-systemic-impact-finding-leverage-for-transformation-in-sdg-change-strategies/
IT tools to support or enable different types of team cooperation enjoy great distribution. In particular, tools from the field of social software are increasingly being used by companies and teams. In this paper a research project is motivated, which will examine the cooperation context and the tool set of young, innovative companies. The results will give an outlook on what requirements and expectations of employees will provide a working- and tool-landscape in the coming years. In addition, the research orientation is to aggregate knowledge for decision makers in young, innovative companies for the design of digital collaboration.
Designing services as systems is increasingly important. Those in healthcare and government don’t have much of a choice. However, envisioning services as systems is a hurdle. The trouble is from commonplace definitions of ‘service’ and ‘system’. But what if they are one and the same? An approach to communicating the designs of services in the form of strategic narratives, involves solving a puzzle to generate the story. The puzzle represents the duality of system and service. The “proof of work” reflects the difficulty in designing services as systems.
In today’s rapidly changing world, organizations and societies are struggling with the
complexity and uncertainties of emerging issues and challenges in the current dynamic
environment (Conklin, 2005; Snowden & Boone, 2007). Designers have a strategic role in
helping organizations to deal with this complexity and uncertainty by developing artefacts
that help experiencing possible futures (Maessen, van Houten, & van der Lugt, 2018).
Preliminary findings from our research showed that people with some help readily engage in
exploring far futures, yet have difficulties afterwards to distill next steps for the near future
while resisting the dominant collective pull to the comfort zone of current paradigms and
daily routines (Maessen, 2019). We therefore developed a workshop format, containing a
set of interventions and tools to guide people to engage in exploring far away possible
futures and link these back to anticipating actions in the present.
Urban populations have been growing at an unprecedented rate around the world and there is growing concern that building-related environmental impacts also continue to rise. This has prompted a range of stakeholders in the built environment to make commitments to create and implement more sustainable building and construction solutions. Our research question thus mines this untapped potential: How might we enable widespread participation by actors in the built environment to participate in the transition toward a more circular economy? Our synthesis map focuses on the prosperous Canadian commercial building sector, and aims to empower actors within this industry to discover their unique role.
Balancing Acceleration and Systemic Impact: Finding leverage for transformation in SDG change strategies
https://rsdsymposium.org/balancing-acceleration-and-systemic-impact-finding-leverage-for-transformation-in-sdg-change-strategies/
IT tools to support or enable different types of team cooperation enjoy great distribution. In particular, tools from the field of social software are increasingly being used by companies and teams. In this paper a research project is motivated, which will examine the cooperation context and the tool set of young, innovative companies. The results will give an outlook on what requirements and expectations of employees will provide a working- and tool-landscape in the coming years. In addition, the research orientation is to aggregate knowledge for decision makers in young, innovative companies for the design of digital collaboration.
Designing services as systems is increasingly important. Those in healthcare and government don’t have much of a choice. However, envisioning services as systems is a hurdle. The trouble is from commonplace definitions of ‘service’ and ‘system’. But what if they are one and the same? An approach to communicating the designs of services in the form of strategic narratives, involves solving a puzzle to generate the story. The puzzle represents the duality of system and service. The “proof of work” reflects the difficulty in designing services as systems.
In today’s rapidly changing world, organizations and societies are struggling with the
complexity and uncertainties of emerging issues and challenges in the current dynamic
environment (Conklin, 2005; Snowden & Boone, 2007). Designers have a strategic role in
helping organizations to deal with this complexity and uncertainty by developing artefacts
that help experiencing possible futures (Maessen, van Houten, & van der Lugt, 2018).
Preliminary findings from our research showed that people with some help readily engage in
exploring far futures, yet have difficulties afterwards to distill next steps for the near future
while resisting the dominant collective pull to the comfort zone of current paradigms and
daily routines (Maessen, 2019). We therefore developed a workshop format, containing a
set of interventions and tools to guide people to engage in exploring far away possible
futures and link these back to anticipating actions in the present.
When analyzing and designing a product, service, or system, minor adaptations to existing design processes can go a long way to expand beyond a techno-centric system perspective, or an exclusively "convenience and ease of use" user experience profile. By assigning critical questions to each step of a design process, we can resituate our working understanding of a technical system within its human context and expand our sociotechnical analysis to include matters of normative and ethical concern. These critical questions address concerns including inclusivity, duty of care, sustainability, and prevention of harm. From the newly expanded ethical context these questions help construct, it is possible to imagine opportunities for value-led change within the relationships of a sociotechnical system.
Organisations are increasingly realising the power of networks to create the greatest impact for society. Working collaboratively with a network of partners can increase your reach, generate efficiencies and stimulate innovation.
Yet, approaches to working in networks vary widely and each approach has a unique set of associated challenges. In our latest Briefing Paper, Aleron brings together the insight of expert practitioners in the field to bring clarity to the complex area of network working in the social sector.
Crowdfunding in the development of social media fanbase – case study of two c...Karan Menon
The aim of the explorative study is to understand the role of crowdfunding in the development of the fanbase using data from two recent cases of competing business ecosystems. We conducted an event study that employed social set analysis (SSA) of Facebook data to uncover and better understand the users’ interactions and brand associations before, during and after a crowdfunding campaign event. Key contribution of the study is the introduction of a new data source on co-creative interaction between companies and their customers, as well as an approach to support the study of ecosystems from a customer perspective. Our paper focuses especially on the role of Jolla’s tablet crowdfunding campaign in the development of its fanbase in relation with Nokia’s tablet launch during Slush 2014 event. We discuss the results, present substantive interpretations of the findings, implications of crowdfunding on fanbase development and conclude with directions for future work.
CREATING AND SHARING KNOWLEDGE THROUGH A CORPORATE SOCIAL NETWORKING SITE: TH...Julio Figueroa
Paper published in PACIS2012
There have been various claims that enterprise social networking sites (ESN) might improve business effectiveness and performance. Nevertheless, many of the initiatives supported by ESNs have failed. This paper argues that divergent perceptions about ESNs across the different levels of the organization may explain failures in ESNs’ design and implementation. Using an extended version of the Technological Frames of Reference framework (Orlikowski & Gash, 1994), this paper reports on a study that analyzed employee’s perceptions about an ESN within a software engineering firm. It was found that significant divergent perceptions in the organization led to a social order that discouraged employees to create and share knowledge through the ESN. This paper highlights the importance of aligning top management perceptions about the ESN with its actual scope. It also highlights the relevance of aligning perceptions about the ESN across the different levels of the organization. This paper proposes extending the original Technological Frames of Reference framework in order to better understand people’s perceptions about technologies that support knowledge management systems. It also proposes an explanatory model for understanding how people’s perceptions about a corporate social networking site impact on its usage.
When analyzing and designing a product, service, or system, minor adaptations to existing design processes can go a long way to expand beyond a techno-centric system perspective, or an exclusively "convenience and ease of use" user experience profile. By assigning critical questions to each step of a design process, we can resituate our working understanding of a technical system within its human context and expand our sociotechnical analysis to include matters of normative and ethical concern. These critical questions address concerns including inclusivity, duty of care, sustainability, and prevention of harm. From the newly expanded ethical context these questions help construct, it is possible to imagine opportunities for value-led change within the relationships of a sociotechnical system.
Organisations are increasingly realising the power of networks to create the greatest impact for society. Working collaboratively with a network of partners can increase your reach, generate efficiencies and stimulate innovation.
Yet, approaches to working in networks vary widely and each approach has a unique set of associated challenges. In our latest Briefing Paper, Aleron brings together the insight of expert practitioners in the field to bring clarity to the complex area of network working in the social sector.
Crowdfunding in the development of social media fanbase – case study of two c...Karan Menon
The aim of the explorative study is to understand the role of crowdfunding in the development of the fanbase using data from two recent cases of competing business ecosystems. We conducted an event study that employed social set analysis (SSA) of Facebook data to uncover and better understand the users’ interactions and brand associations before, during and after a crowdfunding campaign event. Key contribution of the study is the introduction of a new data source on co-creative interaction between companies and their customers, as well as an approach to support the study of ecosystems from a customer perspective. Our paper focuses especially on the role of Jolla’s tablet crowdfunding campaign in the development of its fanbase in relation with Nokia’s tablet launch during Slush 2014 event. We discuss the results, present substantive interpretations of the findings, implications of crowdfunding on fanbase development and conclude with directions for future work.
CREATING AND SHARING KNOWLEDGE THROUGH A CORPORATE SOCIAL NETWORKING SITE: TH...Julio Figueroa
Paper published in PACIS2012
There have been various claims that enterprise social networking sites (ESN) might improve business effectiveness and performance. Nevertheless, many of the initiatives supported by ESNs have failed. This paper argues that divergent perceptions about ESNs across the different levels of the organization may explain failures in ESNs’ design and implementation. Using an extended version of the Technological Frames of Reference framework (Orlikowski & Gash, 1994), this paper reports on a study that analyzed employee’s perceptions about an ESN within a software engineering firm. It was found that significant divergent perceptions in the organization led to a social order that discouraged employees to create and share knowledge through the ESN. This paper highlights the importance of aligning top management perceptions about the ESN with its actual scope. It also highlights the relevance of aligning perceptions about the ESN across the different levels of the organization. This paper proposes extending the original Technological Frames of Reference framework in order to better understand people’s perceptions about technologies that support knowledge management systems. It also proposes an explanatory model for understanding how people’s perceptions about a corporate social networking site impact on its usage.
At present, the state-of-the-art supplies for conducting a face-to-face design thinking workshop typically consists of self-stick notes and stickers, markers, and whiteboards. However, this analog way of working is incongruent with the realities of global software companies, where most products and services are developed by distributed teams. This paper explores the process of facilitating remote design thinking workshops, using information technology and communication tools. The paper is based on a participatory action research undertaken by the author as a part of the doctoral thesis - ‘a study on an approach to prepare the organization mindset to build design-led innovation culture to become a customer-centric and future driven software company’ in the Indian IT sector. The participating company realized the innovation breakthroughs using design thinking can happen only when their organization can collaborate across disciplines, silos, time zones; and were looking for a solution to scale design thinking in their organization. KEYWORDS: Collaboration, Digital Design Thinking, Distributed Teams, Innovation, Remote Design Thinking, Scale Design Thinking
Published in International Research Journal of Marketing and Economics ISSN: (2349-0314) Impact Factor- 5.779, Volume 5, Issue 7, July 2018
At present, the existing literature shows that the factors which influence the effectiveness of virtual teams for new product development are still ambiguous. To address this problem, a research design was developed, which includes detailed literature review, preliminary model and field survey. From literature review, the factors which influence the effectiveness of virtual teams are identified and these factors are modified using a field survey. The relationship between knowledge workers (people), process and technology in virtual teams is explored in this study. The results of the study suggest that technology and process are tightly correlated and need to be considered early in virtual teams. The use of software as a service, web solution, report generator and tracking system should be incorporated for effectiveness virtual teams.
ISSIP Service Design Speaker Series
Panel Title: Developing design capabilities in organizations: Diluting or condensing design innovation skills (February 19th 2020)
Filipe Lima
https://www.linkedin.com/in/filipedelima/
Dr. Lisa Malmberg
Ana Kustrak Korper
https://www.linkedin.com/in/ana-kustrak-korper-835b726/
Dr. Daniela Sangiorgi
https://www.linkedin.com/in/daniela-sangiorgi-6749aa1b/
Foresight by Online Communities - The Case of Renewable EnergiesMichael Andreas Zeng
Web 2.0 offers manifold ways in order to integrate community members via online communities (OCs) for innovation processes. OCs prove to be a valuable and dynamic source of information. External information sources are also important for foresight in order to be able to identify and monitor all relevant changes. However, traditional foresight methods are rather static in comparison with dynamic OCs. Thus, this study gives first insights into the use of OCs for foresight. First, based on literature, it is conceptually shown that OCs can contribute to foresight. Second, the question of how to assess the potential of OCs for foresight is considered. Renewable energies OCs are identified using a netnographic approach. One selected OC is analyzed in-depth by applying a prior developed criteria catalog which is based on Popper's (2008) foresight diamond. Each of its four dimensions – creativity, expertise, interaction, and evidence – is operationalized with measurement items taken from literature. In particular, the evidence dimension is supported by a text mining approach. Lastly, a focus group interview proves the usefulness of OCs for foresight. The findings show that OCs can contribute to each dimension of the foresight diamond and serve as an additional source of information for foresight.
The complete paper can be found here: https://www.sciencedirect.com/science/article/pii/S0040162517306650
Harnessing Collective Intelligence: Shifting Power To The EdgeMike Gotta
Socially-oriented systems create inter-connections across groups and communities that enable workers to leverage the collective intelligence of an organization. Sense-making tools and decision-making systems are more critical than ever before but need to be re-invented for a net-centric environment.
Twelve lessons to Develop and Sustain Online Knowledge CommunitiesJose Claudio Terra
O desenvolvimento de comunidades de prática vem se tornando uma das ferramentas mais importantes na Gestão do Conhecimento. Assim, artigo apresenta e discute doze lições práticas para criar e manter comunidades de prática virtuais em empresas.
www.terraforum.com.br
Bridging the missing middle for al_tversionfinal_14_08_2014debbieholley1
Presentation to ALT-C 2014
Taking innovation from concept through to scalable delivery is complex, contested and under-theorised process. This report aims to capture the current major themes underpinning scaling, and apply these to the context of the Learning Layers project. An external review of our early ‘Design Research framework for scaling’ has highlighted that the approach is too linear and may rely too heavily on the diffusion of innovation paradigm originally proposed by Everett Rogers in the 1960s, which is less appropriate for scaling innovations in our project. Rather, we start out from design-based research principles where co-design with the users is producing both theories and practical educational interventions as outcomes of the process. This is a robust and appropriate approach suitable for addressing complex problems in educational practice for which no clear guidelines or solutions are available. We suggest that it is therefore also appropriate for multi-faceted and complex research projects such as Learning Layers.
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
How to Make a Field invisible in Odoo 17Celine George
It is possible to hide or invisible some fields in odoo. Commonly using “invisible” attribute in the field definition to invisible the fields. This slide will show how to make a field invisible in odoo 17.
Ethnobotany and Ethnopharmacology:
Ethnobotany in herbal drug evaluation,
Impact of Ethnobotany in traditional medicine,
New development in herbals,
Bio-prospecting tools for drug discovery,
Role of Ethnopharmacology in drug evaluation,
Reverse Pharmacology.
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
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How to Split Bills in the Odoo 17 POS ModuleCeline George
Bills have a main role in point of sale procedure. It will help to track sales, handling payments and giving receipts to customers. Bill splitting also has an important role in POS. For example, If some friends come together for dinner and if they want to divide the bill then it is possible by POS bill splitting. This slide will show how to split bills in odoo 17 POS.
Exploring the Strategic Impact of Online Communities: A Dynamic Capabilities Perspective
1. Exploring the strategic impact
of online communities:
A dynamic capabilities perspective
Dr. David Wagner (@dw_p)
Presentation prepared for the
21st Conference of the
International Academy for
Management and Business
Montreal, QC
May 19, 2016
3. 3
1. Motivation
• Focus of work: Strategic use of online communities
• Online communities are highly important in practice settings (Chui et al.,
2012; McAfee, 2009; Kane et al., 2009; Treem & Leonardi, 2012)
• Some contributions to the organizational and information systems
literature (Aral et al., 2013; Faraj et al., 2011; Kane et al., 2013; Kraut et al., 2011)
• Strategic implications largely neglected to date (Bharadwaj et al., 2013;
Haefliger et al., 2011; Gulati et al., 2012; von Krogh, 2012)
• Call to integrate online communities into dynamic capabilities
research (Majchrzak, 2009)
• Research question: How may online communities be used by
organizations to adapt to a changing business environment?
4. 4
2. Theoretical Foundations
Online Communities (OCs):
• OCs are large collectivities “of voluntary members whose primary
goal is member and collective welfare, whose members share a
common interest, experience, or conviction and positive regard for
other members, and who interact with one another and contribute to
the collectivity primarily over the Net” (Sproull and Arriaga, 2007: 898).
Dynamic Capabilities (DCs):
• DCs are defined as a firm’s ability to continuously adapt its resource
base to a volatile business environment in order to achieve and
maintain a competitive advantage (Teece et al., 1997).
• DCs can be “disaggregated into the capacity (1) to sense and shape
opportunities and threats, (2) to seize opportunities, and (3) to
maintain competitiveness through enhancing, combining, protecting,
and, when necessary, reconfiguring the business enterprise’s
intangible and tangible assets” (Teece, 2007: 1319).
5. 5
3. Research Design
Explorative, multiple case study Yin (2009)
• Prominent method among strategy scholars (Eisenhardt, 1989; Gibbert et
al., 2008; Langley & Abdallah, 2011)
• Much potential to advance knowledge on DCs (Teece, 2012)
• Particularly suitable to theorize OCs (Urquhart & Vaast, 2012)
• Multiple cases provide us with a richer understanding and allow us
to compare OCs along key constructs.
Field access: German Association for Community Management
• Sampling strategy: Theory-based/criterion (Miles and Huberman, 1994)
• Main source of evidence: Interviews with Social Media/Community
Managers
• Additional sources: Community data, on-site oberservations, prior
studies, industry reports, press clippings, corporate documents
6. 6
3. Results: Case Descriptions
Customer
Community
Innovation
Community
News
Community
Industry E-commerce Automotive Publishing
Purpose
Generation of
product reviews
Increase
of ideas
Generation of
local news
Capability Sensing Seizing Reconfiguration
7. 7
4. Results: Interview Quotes
Capability
Sample quotes*
(Interviews were conducted in German; the below citations have been translated)
Sensing
“We recently switched shipping services from [Company A] to [Company
B]. We now also offer deliveries via [Company C]. It was my task to
oversee how people would react to these changes, whether there are any
complaints. If so, I would need to speak to the board of directors to let
them know what isn’t working. […] This is the reason why I’m invited to
such meetings. I realize very quickly when things go wrong.” (Case 1)
Seizing
“The idea about [Product A] was initially posted to the community. It was
taken up by the right people, who were also able to develop the idea
further. The project was pitched in the right types of committees, later it
received the necessary funding. Ultimately, [Product A] was developed and
prototyped in cooperation with the same people who initially suggested it.”
(Case 2)
Reconfiguration
“When we introduced the community, our editors were thrown in at the
deep end. They were used to producing offline editorial content for the
freesheets about once or twice a week. However, none of them had an
affinity for producing content online, nor did they want to do it.” (Case 3)
8. 8
5. Discussion
• OCs are organizational resources that can be used to implement
value-creating strategies (Barney, 1991; Wernerfelt, 1984); commmunity-
building is a key process for value capture (Kane et al., 2009; Kraut &
Resnick, 2011).
• OCs are central to strategy because of their potential to facilitate
organizational adaptation to a changing business environment.
• We define a community capability as a firm’s ability to create value
through the business use of OCs; a community capability is a type of
dynamic capability that is tied to OC contexts.
• Caution: OCs do not necessarily take a strategic role, there may be
a strategic misfit (Neumann et al., 1992), rival explanation: institutional
isomorphism (DiMaggio & Powell, 1983)
9. 9
6. Contributions
Contributions to Theory:
• Providing empirical insights into the strategic use of digital
technologies by organizations (Bharadwaj et al., 2013; Pan et al, 2015).
• Integrating OCs into the DC framework by showing how online
communities are mobilized to sense opportunities and threats, to
seize opportunities, and to reconfigure the enterprise’s intangible
and tangible assets, thus helping their host organizations to cope
with changing business environments (Teece, 2007; Majchrzak, 2009)
• Developing the notion of a community capability (Corley & Gioia,
2011; Puranam, et al, 2014).
Contributions to Practice:
• The results are relevant for practicing social media and
community managers, helping them to understand the strategic
role their communities (may) play and illustrating ways to
employ them accordingly.
10. 10
Contact Details
Dr. David Wagner
Post Doc/Assistant Professor
Digital Strategy & Innovation
+49 (0)7131 6456 36-85
david.wagner@ggs.de
www.kpsquared.org
11. 11
Key References
Bharadwaj A, El Sawy OA, Pavlou PA, Venkatraman N. 2013. Digital Business Strategy: Toward
a Next Generation of Insights. MIS Quarterly 37(2): 471–482.
Faraj S, Jarvenpaa SL, Majchrzak A. 2011. Knowledge Collaboration in Online Communities.
Organization Science 22(5): 1224–1239.
Gulati R, Puranam P, Tushman M. 2012. Meta-Organization Design: Rethinking Design in
Interorganizational and Community Contexts. Strategic Management Journal 33(6): 571–
586.
Kraut RE, Resnick P. 2011. Building Successful Online Communities: Evidence-Based Social
Design. MIT Press: Cambridge, MA.
Haefliger S, Monteiro E, Foray D, von Krogh G. 2011. Social Software and Strategy. Long Range
Planning 44(5–6): 297–316.
Majchrzak A. 2009. Comment: Where is the Theory in Wikis? MIS Quarterly 33(1): 18–20.
Pan, G., Pan, S.-L., & Lim, C.-Y. (2015). Examining how firms leverage IT to achieve firm
productivity: RBV and dynamic capabilities perspectives. Information & Management, 52(4),
401–412.
Puranam P, Alexy O, Reitzig M. 2014. What’s ‘New’ About New Forms of Organizing? Academy
of Management Review 39(2): 162–180.
Sproull L, Arriaga M. 2007. Online Communities. In Handbook of Computer Networks, Bidgoli H
(ed). John Wiley & Sons, Inc.: 898–914.
Teece DJ. 2007. Explicating Dynamic Capabilities: The Nature and Microfoundations of
(Sustainable) Enterprise Performance. Strategic Management Journal 28(13): 1319–1350.
Yin RK. 2009. Case Study Research: Design and Methods. Sage: Thousand Oaks, CA.