During this webinar, Sightlines Vice President Jim Kadamus and Associate Vice President Jay Pearlman offer an in-depth discussion of the benchmarks, trends, and best practices introduced in our 2014 report The State of Facilities in Higher Education. Part 4 explores the challenges of the day-to-day operations on campus that are caused by flat operating budgets that are unable to keep up with inflation, increasing staffing coverages, and an inability to protect energy savings. In response, strategies for increasing planned maintenance investments to offset scarce resources and examples of policy shifts that have allowed facilities leaders to protect and re-allocate energy savings are also discussed.

1. Operations Effectiveness

2. Operating Budgets See Little Growth
National operating budget average
$0.3 $0.3 $0.3 $0.3 $0.3 $0.3 $0.3
$4.2 $4.3 $4.4 $4.4 $4.5 $4.5 $4.6
$6.0
$5.0
$4.0
$3.0
$2.0
$1.0
$0.0
2007 2008 2009 2010 2011 2012 2013
$/GSF
Facilities Operating Budget
National Average
Daily Service Planned Maintenance

3. Budgets Not Keeping Up With Inflation
Operating budgets averages
Public Private
$5.22 $5.33
$4.16 $4.30 $4.49 $4.38 $4.52 $4.45 $4.59
$4.15 $4.32 $4.39 $4.40 $4.42 $4.50 $4.55
$0.22
$0.23
$0.24 $0.25
$0.27 $0.29
$0.29
$0.31
$0.32 $0.35 $0.35 $0.35 $0.36 $0.37
$6.00
$5.00
$4.00
$3.00
$2.00
$1.00
$0.00
2007 2008 2009 2010 2011 2012 2013 2007 2008 2009 2010 2011 2012 2013
$/GSF
Daily Service Planned Maintenance

4. Maintenance Coverage Rates Continue to Increase
Trend continues across public, private and nationwide
100000
90000
80000
70000
60000
50000
40000
30000
20000
10000
0
2007 2008 2009 2010 2011 2012 2013 2007 2008 2009 2010 2011 2012 2013 2007 2008 2009 2010 2011 2012 2013
Total GSF/FTE
Maintenance Coverage
GSF per FTE
National Average Public Average Private Average

5. Custodial Staffing is also Increasing
Seen on public, private and nationwide levels
45000
40000
35000
30000
25000
20000
15000
10000
5000
0
2007 2008 2009 2010 2011 2012 2013 2007 2008 2009 2010 2011 2012 2013 2007 2008 2009 2010 2011 2012 2013
Total GSF/FTE
Custodial Coverage
GSF per FTE
National Average Public Average Private Average

6. Energy Use

7. Significant Reductions in Normalized Consumption
National average for energy consumption
2%
0%
-2%
-4%
-6%
-8%
-10%
140,000
120,000
100,000
80,000
60,000
40,000
20,000
-
2007 2008 2009 2010 2011 2012 2013
% Change Since 2007
BTU/GSF
Normalized Energy Consumption
National Average
Fossil Consumption Electric Consumption Percent Change of Total Consumption

8. 3%
2%
1%
0%
-1%
-2%
-3%
-4%
Average Energy Use Flat Since FY07
Finding efficiencies in existing space to balance new construction
700,000
600,000
500,000
400,000
300,000
200,000
100,000
-
2007 2008 2009 2010 2011 2012 2013
% Change Since 2007
MMBTU
Average Total Energy Use
National Average
Fossil Consumption Electric Consumption Percent Change of Total Consumption

9. Use of Natural Gas Continues to Grow
Major change in short timeframe
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Campus Fuel Mix
National Average
2007 2008 2009 2010 2011 2012 2013
Natural Gas Other Fuel Types

10. Normalized Utility Emissions Falling
Both normalized metrics falling at similar rates
0%
-2%
-4%
-6%
-8%
-10%
-12%
-14%
6
5
4
3
2
1
0
2007 2008 2009 2010 2011 2012 2013
MTCDE/Student FTE
Avg. Utility Emissions per Student FTE
National Average
Utility GHG per Student
Percent Change since 2007
0%
-2%
-4%
-6%
-8%
-10%
-12%
-14%
14
12
10
8
6
4
2
0
2007 2008 2009 2010 2011 2012 2013
MTCDE/1,000 GSF
Avg. Utility Emissions per 1,000 GSF
National Average
Utility GHG per 1,000 GSF
Percent Change since 2007

11. “Ask Sightlines”
Response

12. Low Energy Consumption Keeps Dropping
Increase in PM supports lower energy consumption
Regional Peer Avg.
Regional Peer Avg.
Within the top 10% of lowest
consuming institutions in
Sightlines’ database

13. Increasing Focus on Systems, Envelope, & Infrastructure
Five year average investment: $2.97/GSF
13
Project Spending Mix
11%
10%
20%
24%
35%
4.0
3.5
3.0
2.5
2.0
1.5
1.0
0.5
0.0
Project Spending $/GSF
FY08 FY09 FY10 FY11 FY12
$/GSF
Building Systems Envelope Infrastructure Space Renewal Safety/Code

14. Increasing Focus on Systems, Envelope, & Infrastructure
Five year average investment: $2.97/GSF
14
Project Spending Mix
11%
10%
20%
24%
35%
4.0
3.5
3.0
2.5
2.0
1.5
1.0
0.5
0.0
Project Spending $/GSF
FY08 FY09 FY10 FY11 FY12
$/GSF
Building Systems Envelope Infrastructure Space Renewal Safety/Code

15. Leaner Operating Expenses
8.00
7.00
6.00
5.00
4.00
3.00
2.00
1.00
-
$ / GSF
Total Operating Actuals
Peers
Total Avg. $6.12
15
Sample
Total Avg. $5.61

16. Daily Service Below Peer Average
Operating with fewer daily service resources; trending down
$6
$5
$4
$3
$2
$1
$0
$/GSF
Daily Service
Institutions ordered by tech rating
Daily Service Over Time

17. Planned Maintenance
Increased PM efforts has improved in-house PM performance
$1.8
$1.6
$1.4
$1.2
$1.0
$ / GSF
$0.8
$0.6
$0.4
$0.2
$0.0
Planned Maintenance
Institutions ordered by tech rating
$0.13
Sample PM
$0.26 $0.27
$0.12
$0.31 $0.29
2011 2012 2013
In-House External