This document contains a summary of Lawrence Igwe's work experience and qualifications. He has over 10 years of experience in sales, marketing, and customer service roles within various industries including building materials, pharmaceuticals, travel, and surgical equipment. His experience includes meeting sales targets, managing customer relationships, and providing excellent customer service. He holds a degree in Information Management Technology and various training certificates. He is seeking new opportunities that allow him to apply his strong communication, interpersonal, and problem-solving skills.

1. LAWRENCE IGWE
Email:noblelaw78@gmail.com
Phone: 0524814840
Objective
Looking for sales & marketing opportunities within the dynamic industry that is open to
fresh thinking, tactical input, innovation, creativity and customer service oriented that will
foster my strong communication and inter-personal skills. I consider myself target driven,
goal-oriented, organized, committed, hardworking, flexible and with keen attention to
details.
WorkExperience
SeniorSalesAssociate
FAMELUXGROUP. LTD.
OWERI, NIGERIA
March2015 – JULY 2016
Fmelux Group is one of the largest producers of building materials, fittings and household
appliances in Nigeria.
Responsibilities:
 Retail selling of luxury household appliances, leather furniture, plumbing materials,
paints, interior/exterior decorations and accessories from the world’s most popular and
luxurious brands.
 Responsible for all aspects of store operations, managing stock in the location
and minimizing loss of inventory.
 Meeting sales targets for the shop and brands.
 Networking with prospective customers for incremental business.
 Creating & maintaining customer relationships, high standards in customer
service & effectively handling customer complaints.
 Ensuring high standards of visual merchandising, store presentation and upkeep.
 Maintaining awareness of market trends, monitoring local competitors and
customer patterns.
 Managing and motivating the sales teamto ensure increased sales & efficiency.
 Communicating and upholding all company policies, rules and procedures.
Training acquired:
 UNIFECS, Horebson resources , MITA, CPN, SMEDAN - Training acquired by
IIRSM.
 CNDP- Worldwide view on climate and energy- training conducted by Dr.

2. Ayobami Oyewale – National Coordinator for Nigeria.
 UNIFECS/OAU/UBIIT – Training acquired from Obafemi Awolowo University.
 CCTV/Conversion of waste to Biogas - Conduced by Mr. Ibrahim Taiwo and Peter
Oloje, Brand Managers at FORESIGHT INTERNATIONAL MONOTECHNIC.
 Primavera enterprise project portfolio management, Conducted by Ultra Brain –
OAU Consultancy services center, Osun State, Nigeria.
Certificate of Excellence in Human Resources and Skill acquisition – Leadership,
Interpersonal and communication skills, (HOREBSON RESOURCES LTD
Achievements:
 Best Sales & Customer Service recognition on Mystery Shopper Visit (2015)
 Award of 100% Competency in online/offline marketing.
 Best Team leader/ sales coordinator 2014.
 Directed 7 persons sales force from 23% to 87% within 8 months, while
simultaneous bolstering sales in my region from 33% to 87%.
SALES ASSISTANT,LUPALPHARMACEUTICALCOMPANYLTD
ABA, NIGERIAJULY 2006-2008
Eastern largest pharmaceutical company.
Responsibilities Included:
 Supporting sales & marketing functions across three projects through marketing
campaigns.
 Producing content driven marketing material that caters to the international and
Indian markets.
 Offeringexceptional customer service whilst maximizing all sales’ opportunities.
 Liaising with Creative Heads forideas on marketing brochures, print & online ads etc.
 Co-coordinating with external vendors to execute high volume print demands within
specified timelines & competitive price points.
 Negotiating key partnerships withrelevant media for barter deals.
 Visualizing on-site branding requirements and ensuring print and set-up deadlines.
Sales& MarketingAssociate,ExtracodeTravel andtours,Owerri,Imo State.
May2009 – Dec2011
One of the largest Travelling agencies in the East.
Responsibilities included :
Handling customers with meticulous attention to safety.
 Remaining vigilant to any potential hazards, health, safety and the comfortand
wellbeing of customers.
 Key skills gained: customer satisfaction, safety & first aid, care of children and the
sick ones with special attention, sales & cash handling, balancing accounts, galley
management.
Projectshandled:
 SMEDAN EXPOisNigeria’s only exhibition enterprise dedicated to Nigeria
production Companies.
 IT infrastructure dedicated to Seven day Adventist high school, Osun States,Nigeria.
 EXPO2010 is Nigeria's dedicated pure trade pure business exhibition for global food

3. and beverages
SeniorCustomerserviceSupport,FAMOUS EXCLUSIVE ServicesLtd.(E-Serve)
March2012to June2013
Famous exclusive Services Ltd is one of the Major supplier of surgical equipments in
Nigeria.
Responsibilities included:
 Serviced inbound queries forFamous Exclusive Credit cards.
 Successfully handled supply situations and provide quicksolutions.
 Effectively processedrequest orders within deadlines.
 Successfully uphold products while servicing clients.
 Catered to inbound enquiries for Onward products.
 Established positive business relationships with clients through courteous, prompt &
effectiveservice.
 Successfully achieved monthly targets.
 Pro-actively upholdproducts and gained business.
 Meticulously prepared call logs and reports.
 Identified & resolved issues in client payments.
Education
 INFORMATION MANAGEMENT TECHNOLOGY, FEDERAL UNIVERSITY OF
TECHNOLOGY OWERRI, IMO STATE, NIGERIA. 2008-2013
National Youth Service Corps (NYSC) 2014-2015
 UMUEKECHI HIGH SCHOOL, ABA 1995-2005
 ASA AMATOR COMMUNITY PRIMARY SCHOOL, ABA 1990-1999
Technical Skills
PC Maintenance, Softwareinstallation, CCTV Installation/Monitoring, CorelDraw, Microsoft
Office,WindowsWord, PowerPoint,Excel, WindowsAccess, Internet Proficient,and Web
Browsing. MicrosoftProject,interpersonal and communicationskills, Job safety analysis,
Strategy development and implementation, Business restructuring and integrations, Sales
merger and Acquisition activities.
Personal Details
NAME: IGWE LAWRENCE JAMES
GENDER: MALE
NATIONALITY: NIGERIAN
DATE OF BIRTH: 27th JULY, 1984
MARITAL STATUS: SINGLE
PHONE: +971524814840
EMAIL: noblelaw78@gmail.com
certificates and References AvailableUpon Request