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NZENWA GODBLESS NNAEMEKA UPDATED
- 1. NZENWA GODBLESS NNAEMEKA. 1,BaleResidence Ogoyo Street,Off Alaguntan Junction, Ilaje bus stop-Ajah. Lekki-Epe Expressway, Lagos e-mail:nnaemekanzenwa@gmail.com +234 (0)8032789161. CAREER OBJECTIVE: To advance the Aims and Objective of an Organization, such as Yours that offers opportunity for individual Growth andCareer development, To join a team of professionals that accepts challenges and responsibilities, this helps in achieving the goal of excellent service within an Organization that is adequately rewarded. STRENGHT: - A team player with high level of self confidence, - Ability to learn very quickly, - Ability to work with little or no supervisions, PERSONAL DATA: Name: Nzenwa Godbless Nnaemeka Date of birth: 7th December, 1987. Place of Birth: Ihitte/Uboma. State of Origin: Imo State Sex: Male Marital status: Single SKILLS AND KNOW HOW: Leadership quality and decision making skills Managerial and Organizational skills. Interpersonal skills Effective written, listening and verbal communication skills Analytical and problem solving skills Flexibility and proactivity skills. Adaptability in a dynamic working environment and organizational culture. Self-motivated and determined. Reliable, trustworthy, and abide by the company's terms and conditions. Proven Computer skills Time and stress management skills (ability to work within deadlines) Language skills English with Hausa and Igbo being added value(necessary) Experience with both Web and Mobile applications, Excellent interpersonal and communication skills and the ability collaborate in cross-functional teams. Analysis & Problem Solving A thorough understanding of consumer needs, drivers and issues Outgoing, organized, persistent, flexible and able to focus on long term goals
- 2. EDUCATIONAL CERTIFICATES OBTAINED:DATE. Imo State University, Owerri Bsc Banking and Finance2.2.2010 Second Class Lower Division. Mothercare International Secondary School Aba, AbiaState. 2006 WAEC Certificate. Central School Umuihi Fsclcertificate. 2000. EXPERIENCE: Organization: Contact Technologies Limited, Abuja OPERATOR OF NIGERIANBUSINESS.INDEX.COM.NG Position Held: Business Development Manager.03/05/2011. DESCRIPTION: Field sales, do of proposals for new deals on network basd subscriptions for organizations or firms on the NIGERIANBUSINESSINDEX.COM.NG, took part in training new sales men or marketers, maintained existing customers relationship, participated in preparing the financial Budget and set sales target of the year 2012, also prepared memos for office needs as at when due and carried out other duties as directed by the Managing Director. Organization: Diamond Bank Plc, Palms Shoprite-Lekki, Lagos Position Held: Account/Business Banker (Direct Sales). 01/01/2014 DESCRIPTION: Account Opening and Maintenance for customers and all account types,Responds to customer financial needs,request and wants,field storms every Wednesday of the week,Cross-sale other banking/financial(LOAN,and Other facilities) products both in the banking hall and outside the bank.,etc Organization: Diamond Bank Plc, Victoria Island. Position: Customer Care Supervisor. July 2014 – Present, Victoria Island Lagos Supervise Contact center agents that receive Customers calls in the contact center, respond to enquiries, resolve Customers issues/complaints and provide answers to their request while multi tasking as well. Manage Customer,cross sell and up sell the banks products to suit every unique needs of a Customer. Repay Credit Cards of Customers etc and Log all interactions in the Customer Relationship Management. –PRESENT.