This document discusses inclusive design and accessibility. It defines inclusive design and disabilities. It outlines tools for making content accessible, including screen readers like NVDA and JAWS. It describes the four main WCAG guidelines of perceivable, operable, understandable and robust. It demonstrates how to use VoiceOver on iOS. It provides four "golden rules" of inclusive design around images, links, markup and color contrast. It recommends a tool for checking color contrast ratios. The overall message is that inclusive design benefits all users and we should aim to understand different user experiences.