This document outlines an Expectations for K-12 Electronic Communication Plan created by LEARN 10 Charter School. The plan establishes guidelines for appropriate electronic communication between staff, parents, and students. It allows for communication tools like email and approved apps/websites while prohibiting personal email and social media use related to school matters. The plan also details acceptable communication methods, unacceptable methods, and consequences for violations. Its goal is to enhance interaction through technology while protecting students, staff, and the school.

1. Running Head: SETTING COMMUNICATION EXPECTATIONS 1
Setting Communication Expectations
Module 2 Critical Thinking Assignment
Ann Lopez
EDL 560 – External Development Leadership
Colorado State University – Global Campus
Michael Jazaar, PhD
February 23, 2019

2. SETTING COMMUNICATION
EXPECTATIONS 2
Abstract
This paper outlines the expectations of using electronic methods of communication for LEARN
10 Charter School. The school strives to keep an open line of communication with parents and
students using various communication tools. Electronic communication tools such as emails,
social media or mobile apps are some of the preferred form of resources used by staff, parents
and students. However, monitoring and regulating these communication tools are not an easy
task. Thus, an Expectations of K12 Electronic Communication Plan has been created to serve as
a guideline for LEARN 10 Charter School staff members.

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LEARN 10 Charter School recognizes that students, teachers and parents use electronic
forms of communication as a tool for daily interaction. Electronic communication tools such as
emails, websites, text messaging, mobile apps or social media can greatly enhance the interaction
between all major stakeholders. Additionally, electronic forms of communication can be a great
platform for teachers and students to share ideas, collaborate with each other or research a topic.
However, since electronic communication tools are difficult to regulate, an Expectations for K-
12 Electronic Communication Plan has been created to better protect our students, staff and the
school.
The plan would also entail acceptable ways of using electronic communication tools as
well as the positive and negative outcomes of using these tools. The following expectations
apply to all staff members when using electronic methods of communication with students and
parents:
1. All electronic messages exchanged or sent to students, parents or staff should be free of
ambiguity. As a public charter school, our communication with all major stakeholders
should be clear and concise.
2. All electronic communications between staff, parents and students are public records and
can be easily accessible by anyone when requested.
3. All electronic communications from staff to parents and students should be professionally
written. Staff should keep in mind of their word choices, tone, grammar and subject
matter as they are a representation and a reflection of our school.

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Acceptable Communication Methods
School email and phone: Staff members should always use their school email and phone when
communicating directly with parents or students. Using personal email or phone is not
acceptable. Utilizing school email would provide a staff member with a record of communication
with parents or students.
School Approved Electronic Communication Resources: A few of the school approved resources
include Bloomz, ClassDojo and Google Classroom. All these resources allow staff to send
messages directly to students and parents while providing a safe, password protected
environment for communication to take place. They also allow staff to keep a record of
communication. Staff, parents and students can utilize these resources to share information
related to academic performance or photos of students work and classroom activities. When
using these resources, the school principal or assistant principal should also be included so that
he/she can be aware of the type of communication tool that is being used.
Unacceptable Communication Methods
Personal email/private messaging: Staff members are not allowed directly communicate with
students or parents using their personal email or private instant messaging tool about school
matter.
Social Media
The network’s Director of External Communication is the only person who has the authority to
share information or use the school’s social media account as a form of communication. Staff
members may not share or publish photos of students and/or school’s employees on their own

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personal social media account without proper approval. Staff should use their judgement and
discretion when choosing to publish posts or post pictures on their own personal social media
account. A good rule of thumb is to avoid posting any content that is unprofessional, harmful or
can cause disruption to the school’s operation.
Violation
Any staff who failed to comply with the Expectations for K-12 Electronic Communication Plan
may subject to disciplinary action.

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References
Catoosa County Public Schools. (n.d.). Expectations for Digital Communications. Retrieved
from
http://www.catoosa.k12.ga.us/?PN=Pages&SubP=Level1Page&L=2&DivisionID=10671
&DepartmentID=10785&PageID=16790&ToggleSideNav=ShowAll
Forsyth County Schools. (n.d.). Public Information & Communications. Retrieved from
https://www.forsyth.k12.ga.us/page/544
LEARN Charter School Network Parent/Student Handbook: Code of Conduct. (n.d.). Retrieved
from
https://drive.google.com/file/d/0BzlrGPUKVvaiT19ka25OWlBRMEU4QVVJczg0QUN
OU2llUnhR/view

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Appendix

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