SlideShare a Scribd company logo
Formation Marketing Strategic
and Planning
Grenoble Management School
April 2012




                     er cis es
             Ex
Vittel positioning




Schneider Electric - Division - Name – Date   2
FOR
                                                     Natural Drinking Water in Bottle




                                              TA                                        POD
                             Active people concerned                       Clean water from clean earth
                          by their health and their Shape                (Une vie saine sur une terre saine)



                                                                BPS
                                                     Keep people in good Health
                                              with clean water coming from clean earth

Schneider Electric - Division - Name – Date                                                                    3
Schneider Electric - Division - Name – Date   4
Study case,
Coke

Summarise your company’s position (Coke), in absolute terms and
 relative to the other.



For 2006, what would be the top 3 marketing priorities priorities in your
 marketing plan and why?

Finally, in 2012, what would be your strategic priorities for your company
 and why ?
Key marketing actions to support that strategy ?




Schneider Electric - Division - Name – Date                                  5
Coke
In 2004, the average American drank a little more than 52    Bottlers
   gallons of CSDs per year. At the same time, the two       Coke was the first concentrate producer to build a
   companies experienced their own distinct ups and
   downs, as Coke suffered several operational setbacks        nationwide franchised bottling network, and Pepsi and
   and as Pepsi charted a new, aggressive course in            Cadbury Schweppes followed suit. The typical
   alternative beverages. Although their paths diverged,       franchised bottler owned a manufacturing and sales
   however, both companies began to modify their bottling,     operation in an exclusive geographic territory, with rights
   pricing, and brand strategies.                              granted in perpetuity by the franchiser. In the case of
                                                               Coke, territorial rights did not extend to national fountain
Concentrate producers                                          accounts, which the company handled directly. The
Once a fragmented business that featured hundreds of           original Coca-Cola franchise agreement, written in 1899,
  local manufacturers, the U.S. soft drink industry had        was a fixed-price contract that did not provide for
  changed dramatically over time. Among national               renegotiation, even if ingredient costs changed. After
  concentrate producers, Coca-Cola and Pepsi-Cola (the         considerable negotiation, often accompanied by bitter
  soft drink unit of PepsiCo) claimed a combined 74.8% of      legal disputes, Coca-Cola amended the contract in 1921,
  the U.S. CSD market in sales volume in 2004, followed        1978, and 1987. By 2003, more than 88% of Coke’s U.S.
  by Cadbury Schweppes and Cott Corporation.                   volume was covered by its 1987 Master Bottler Contract,
                                                               which granted Coke the right to determine concentrate
Bottlers                                                       price and other terms of sale.14 Under this contract,
Coke and Pepsi bottlers offered “direct store door” (DSD)      Coke had no legal obligation to assist bottlers with
  delivery, an arrangement whereby route delivery              advertising or marketing. Nonetheless, to ensure quality
  salespeople managed the CSD brand in stores by               and to match Pepsi, Coke made huge investments to
  securing shelf space, stacking CSD products, positioning     support its bottling network.15 In 2002, for example,
  the brand’s trademarked label, and setting up point-of-      Coke contributed $600 million in marketing support
  purchase or end-of-aisle displays.
                                                               payments to its top bottler alone.




Schneider Electric - Division - Name – Date                                                                              6
Coke

Retails channels                                               After Pepsi entered the fast-food restaurant business by
In 2004, the distribution of CSDs in the United States took       acquiring Pizza Hut (1978), Taco Bell (1986), and
   place through supermarkets (32.9%), fountain outlets           Kentucky Fried Chicken (1986),
   (23.4%), vending machines (14.5%), mass                     Coca-Cola persuaded competing chains such as Wendyís
   merchandisers (11.8%), convenience stores and gas
   stations (7.9%), and other outlets (9.5%)                      and Burger King to switch to Coke.
                                                               In 1997, Coke retained exclusivity deals with Burger King
Historically, Pepsi had focused on sales through retail           and McDonald (the largest national account in terms of
  outlets, while Coke had dominated fountain sales. (The          sales).
  term fountain, which originally referred to drug store       In 2004, Coke won the Subway account away from Pepsi,
  soda fountains, covered restaurants, cafeterias, and any        while Pepsi grabbed the Quiznos account from Coke.
  other outlet that served soft drinks by the glass using         (Subway was the largest account as measured by
  fountain-type dispensers.)                                      number of outlets.) And Coke continued to dominate the
                                                                  channel, with a 68% share of national pouring rights,
Local fountain accounts, which bottlers handled in most           against 22% for Pepsi and 10% for Cadbury Schweppes.
  cases, were considerably more profitable than national       In the vending channel, bottlers took charge of buying,
  accounts. Overall, according to a prominent industry
  observer, operating margins were 10 percentage points           installing, and servicing machines, and for negotiating
  lower in fountain sales than in bottle and can sales.22 To      contracts with property owners, who typically received a
  support the fountain channel, Coke and Pepsi invested           sales commission in exchange for accommodating those
  in the development of service dispensers and other              machines. But concentrate makers offered bottlers
  equipment, and provided fountain customers with cups,           financial incentives to encourage investment in
  point-of-sale advertising, and other in-store promotional       machines, and also played a large role in the
  material                                                        development of vending technology. Coke and Pepsi
                                                                  were by far the largest suppliers of CSDs to this channel.


Schneider Electric - Division - Name – Date                                                                               7
Concentrate producers required few inputs: the concentrate     2004, Coke had the most consolidated system, with its top
  for most regular colas consisted of caramel coloring,          10 bottlers producing 94.7% of domestic volume.
  phosphoric or citric acid, natural flavors, and caffeine.
                                                               Pepsi and Cadbury Schweppes top 10 bottlers produced
Bottlers purchased two major inputs: packaging (including        87.2% and 72.9% of the domestic volume of their
  cans, plastic bottles, and glass bottles), and sweeteners
  (including high-fructose corn syrup and sugar, as well as      respective franchisors.
  artificial sweeteners such as aspartame).
The majority of U.S. CSDs were packaged in metal cans          U.S. sales volume grew at a rate of 1% or less in the years
  (56%), with plastic bottles (42%) and glass bottles (2%)       1998 to 2004. Total U.S. volume topped 10 billion cases
  accounting for the remainder.                                  in 2001, but had risen to only 10.2 billion cases in 2004.
Cans were an attractive packaging material because they
  were easily handled and displayed, weighed little, and
  were durable and recyclable. Plastic packaging,              Toward that end, they focused on addressing challenges
  introduced in 1978, allowed for larger and more varied         related to performance and execution, on providing
  bottle sizes. In 2005, they represented 36.7% of CSD           alternative beverages to increasingly health-conscious
  volume (and 56.7% of CSD revenues) in convenience              consumers, on adjusting key strategic relationships, and
  stores.28                                                      on cultivating international markets.
The concentrate producers strategy toward can
  manufacturers was typical of their supplier relationships.
  Coke and Pepsi negotiated on behalf of their bottling        In 2004, Coke/Danone had an overall market share of
  networks, and were among the metal can industry ís             21.9%, behind market leader NestlÈ Waters (42.1%) and
  largest customers. In 2005, major can producers                ahead of Pepsi (13.6%). Coke bought out Danone share
  included Ball, Rexam (through its American National Can        of the venture in 2005.
  subsidiary), and Crown Cork & Seal.29 Metal cans were
  essentially a commodity, and often two or three can
  manufacturers competed for a single contract.


Schneider Electric - Division - Name – Date                                                                                8
In 2005, Coke combined authority for all of its
   marketing and product development in a new
   position that became the companyís ìde facto
   No. 2 spot. It also launched a major advertising
   campaign, built around a new tag line: The Coke
   Side of Life.
 While the launching of new products and
   packages brought clear benefits, it also
   increased costs for bottlers, which had to
   produce and manage an ever- rising number of
   stock-keeping units (SKUs).
 In addition, Coke and Pepsi distributed some non-
   carbs (such as Gatorade) through food brokers
   and wholesalers, rather than through DSD
   delivery,
In 2004, the United States remained by far the
   largest market, accounting for about one-third of
   worldwide CSD volume. The next largest
   markets were, in order, Mexico, Brazil,
   Germany, China, and the United Kingdom.


Schneider Electric - Division - Name – Date            9
SWOT

Strengths                                     Weaknesses
       ● Well-recognized,                         ● Ignores non-traditional advertising
       ● trusted fit with brand values;           ●Does not effectively reach 13-24
       ● Established company19 ties                years olds
       ● Consistent product                       ●Declining sales
       ● Easily accessible product
                                              Threats
Opportunities                                     ●“old” brand”
       ● Many tangible product benefits           ●Positioning based on Health smart
       ● Non-traditional media avail               trend intangibles erodes market share
                                                  ●Potential for more negative media
                                                   coverage
                                                  ● Popularity of functional drinks
                                                   persists Background
                                                  ●Increasing new competition in the
                                                   market



Schneider Electric - Division - Name – Date                                         10

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exercice strategic marketing

  • 1. Formation Marketing Strategic and Planning Grenoble Management School April 2012 er cis es Ex
  • 2. Vittel positioning Schneider Electric - Division - Name – Date 2
  • 3. FOR Natural Drinking Water in Bottle TA POD Active people concerned Clean water from clean earth by their health and their Shape (Une vie saine sur une terre saine) BPS Keep people in good Health with clean water coming from clean earth Schneider Electric - Division - Name – Date 3
  • 4. Schneider Electric - Division - Name – Date 4
  • 5. Study case, Coke Summarise your company’s position (Coke), in absolute terms and relative to the other. For 2006, what would be the top 3 marketing priorities priorities in your marketing plan and why? Finally, in 2012, what would be your strategic priorities for your company and why ? Key marketing actions to support that strategy ? Schneider Electric - Division - Name – Date 5
  • 6. Coke In 2004, the average American drank a little more than 52 Bottlers gallons of CSDs per year. At the same time, the two Coke was the first concentrate producer to build a companies experienced their own distinct ups and downs, as Coke suffered several operational setbacks nationwide franchised bottling network, and Pepsi and and as Pepsi charted a new, aggressive course in Cadbury Schweppes followed suit. The typical alternative beverages. Although their paths diverged, franchised bottler owned a manufacturing and sales however, both companies began to modify their bottling, operation in an exclusive geographic territory, with rights pricing, and brand strategies. granted in perpetuity by the franchiser. In the case of Coke, territorial rights did not extend to national fountain Concentrate producers accounts, which the company handled directly. The Once a fragmented business that featured hundreds of original Coca-Cola franchise agreement, written in 1899, local manufacturers, the U.S. soft drink industry had was a fixed-price contract that did not provide for changed dramatically over time. Among national renegotiation, even if ingredient costs changed. After concentrate producers, Coca-Cola and Pepsi-Cola (the considerable negotiation, often accompanied by bitter soft drink unit of PepsiCo) claimed a combined 74.8% of legal disputes, Coca-Cola amended the contract in 1921, the U.S. CSD market in sales volume in 2004, followed 1978, and 1987. By 2003, more than 88% of Coke’s U.S. by Cadbury Schweppes and Cott Corporation. volume was covered by its 1987 Master Bottler Contract, which granted Coke the right to determine concentrate Bottlers price and other terms of sale.14 Under this contract, Coke and Pepsi bottlers offered “direct store door” (DSD) Coke had no legal obligation to assist bottlers with delivery, an arrangement whereby route delivery advertising or marketing. Nonetheless, to ensure quality salespeople managed the CSD brand in stores by and to match Pepsi, Coke made huge investments to securing shelf space, stacking CSD products, positioning support its bottling network.15 In 2002, for example, the brand’s trademarked label, and setting up point-of- Coke contributed $600 million in marketing support purchase or end-of-aisle displays. payments to its top bottler alone. Schneider Electric - Division - Name – Date 6
  • 7. Coke Retails channels After Pepsi entered the fast-food restaurant business by In 2004, the distribution of CSDs in the United States took acquiring Pizza Hut (1978), Taco Bell (1986), and place through supermarkets (32.9%), fountain outlets Kentucky Fried Chicken (1986), (23.4%), vending machines (14.5%), mass Coca-Cola persuaded competing chains such as Wendyís merchandisers (11.8%), convenience stores and gas stations (7.9%), and other outlets (9.5%) and Burger King to switch to Coke. In 1997, Coke retained exclusivity deals with Burger King Historically, Pepsi had focused on sales through retail and McDonald (the largest national account in terms of outlets, while Coke had dominated fountain sales. (The sales). term fountain, which originally referred to drug store In 2004, Coke won the Subway account away from Pepsi, soda fountains, covered restaurants, cafeterias, and any while Pepsi grabbed the Quiznos account from Coke. other outlet that served soft drinks by the glass using (Subway was the largest account as measured by fountain-type dispensers.) number of outlets.) And Coke continued to dominate the channel, with a 68% share of national pouring rights, Local fountain accounts, which bottlers handled in most against 22% for Pepsi and 10% for Cadbury Schweppes. cases, were considerably more profitable than national In the vending channel, bottlers took charge of buying, accounts. Overall, according to a prominent industry observer, operating margins were 10 percentage points installing, and servicing machines, and for negotiating lower in fountain sales than in bottle and can sales.22 To contracts with property owners, who typically received a support the fountain channel, Coke and Pepsi invested sales commission in exchange for accommodating those in the development of service dispensers and other machines. But concentrate makers offered bottlers equipment, and provided fountain customers with cups, financial incentives to encourage investment in point-of-sale advertising, and other in-store promotional machines, and also played a large role in the material development of vending technology. Coke and Pepsi were by far the largest suppliers of CSDs to this channel. Schneider Electric - Division - Name – Date 7
  • 8. Concentrate producers required few inputs: the concentrate 2004, Coke had the most consolidated system, with its top for most regular colas consisted of caramel coloring, 10 bottlers producing 94.7% of domestic volume. phosphoric or citric acid, natural flavors, and caffeine. Pepsi and Cadbury Schweppes top 10 bottlers produced Bottlers purchased two major inputs: packaging (including 87.2% and 72.9% of the domestic volume of their cans, plastic bottles, and glass bottles), and sweeteners (including high-fructose corn syrup and sugar, as well as respective franchisors. artificial sweeteners such as aspartame). The majority of U.S. CSDs were packaged in metal cans U.S. sales volume grew at a rate of 1% or less in the years (56%), with plastic bottles (42%) and glass bottles (2%) 1998 to 2004. Total U.S. volume topped 10 billion cases accounting for the remainder. in 2001, but had risen to only 10.2 billion cases in 2004. Cans were an attractive packaging material because they were easily handled and displayed, weighed little, and were durable and recyclable. Plastic packaging, Toward that end, they focused on addressing challenges introduced in 1978, allowed for larger and more varied related to performance and execution, on providing bottle sizes. In 2005, they represented 36.7% of CSD alternative beverages to increasingly health-conscious volume (and 56.7% of CSD revenues) in convenience consumers, on adjusting key strategic relationships, and stores.28 on cultivating international markets. The concentrate producers strategy toward can manufacturers was typical of their supplier relationships. Coke and Pepsi negotiated on behalf of their bottling In 2004, Coke/Danone had an overall market share of networks, and were among the metal can industry ís 21.9%, behind market leader NestlÈ Waters (42.1%) and largest customers. In 2005, major can producers ahead of Pepsi (13.6%). Coke bought out Danone share included Ball, Rexam (through its American National Can of the venture in 2005. subsidiary), and Crown Cork & Seal.29 Metal cans were essentially a commodity, and often two or three can manufacturers competed for a single contract. Schneider Electric - Division - Name – Date 8
  • 9. In 2005, Coke combined authority for all of its marketing and product development in a new position that became the companyís ìde facto No. 2 spot. It also launched a major advertising campaign, built around a new tag line: The Coke Side of Life. While the launching of new products and packages brought clear benefits, it also increased costs for bottlers, which had to produce and manage an ever- rising number of stock-keeping units (SKUs). In addition, Coke and Pepsi distributed some non- carbs (such as Gatorade) through food brokers and wholesalers, rather than through DSD delivery, In 2004, the United States remained by far the largest market, accounting for about one-third of worldwide CSD volume. The next largest markets were, in order, Mexico, Brazil, Germany, China, and the United Kingdom. Schneider Electric - Division - Name – Date 9
  • 10. SWOT Strengths Weaknesses ● Well-recognized, ● Ignores non-traditional advertising ● trusted fit with brand values; ●Does not effectively reach 13-24 ● Established company19 ties years olds ● Consistent product ●Declining sales ● Easily accessible product Threats Opportunities ●“old” brand” ● Many tangible product benefits ●Positioning based on Health smart ● Non-traditional media avail trend intangibles erodes market share ●Potential for more negative media coverage ● Popularity of functional drinks persists Background ●Increasing new competition in the market Schneider Electric - Division - Name – Date 10