The document outlines policies and procedures for new employees at Tashi Hair Boutique, including a 90-day probationary period where candidates are evaluated, a requirement to complete 150 hours of on-the-job training through monthly luncheons and other professional development, and standards for timeliness, appearance, and client interactions. New hires are expected to conduct themselves professionally and maintain the boutique's elegant atmosphere. The handbook also covers daily check-ins focusing on wellness across six dimensions to ensure employees are taking care of themselves.

1. Tashi Hair Boutique Employee Handbook 2015-2016
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General Policies & Procedures
New Employees –Probation, Training, and Education
Each new-hire is subject to a 90-day probationary period during which the new-hire’s
candidacy for full-time employment will be determined. The probationary period is an
opportunity for the new-hire to become accustomed to the Tashi Technique, Tashi Hair
Boutique culture, and Tashi Hair Boutique rules and regulations. During the 90-day
probation, candidates will be evaluated using a 30-day, 60-day, and 90-day review. (See
Appendix for the rubric that will be used during reviews.) After successful completion of the
90-day probation period, new-hires will then have the option to renew their contract.
It is Tashi Hair Boutique’s policy that new hires will be required to complete 150
hours of on the job training. Examples of onsite professional development include a four-
hour, monthly training luncheon, a continued education requirement, and a quarterly
community service project.
Training Hours: New hires are responsible for logging their training hours using the
approved system.
Monthly Training Luncheon: Tashi Hair Boutique will assume responsibility for
scheduling the monthly training luncheon. New Hires must attend each training
luncheon during the 90-day probation period. After that, Employees may choose any
eight (8) training luncheons in the following twelve (12) month period. If there is a
specific professional development opportunity you want to see during a monthly
training luncheon, feel free to let the salon manager or owner know.
Continued Education Requirement: [TBA ]
Quarterly Community Service Project: [TBA]
General Behavior
Tashi Hair Boutique new-hires and employees are expected to conduct themselves with the
utmost excellence: remember our goal is to foster a quality and elegant atmosphere in
which our clients will always feel comfortable and well-served. General Behavior should
include
- Adherence to policies & procedures
- Not gossiping about or bad-talking fellow new-hires and employees
- Not gossiping about or bad-talking clients regardless of their current proximity
- Not gossiping about or bad-talking management
- Encouraging the team
- Treating all clients, customers, (and those who may accompany clients and
customers) with warmth, respect, and good service
- Using approved forums, such as Salon Meetings, to air grievances and seek solutions
- Being respectful of other technician’s stations
- Being respectful of your own station i.e. Keeping it clean, organized, and sanitized
- Monies and payment should always be immediately processed during check-out, at
no time should money be placed in pockets.

2. Tashi Hair Boutique Employee Handbook 2015-2016
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- New Hires and employees will not be allowed to work at another salon during their
employment with Tashi Hair Boutique
You were brought on at Tashi Hair Boutique because we already admire and respect your
excellence and professionalism. We know that you have what it takes to maintain that
standard at all times!
Time and Attendance [Fill in the following this section of your handbook with information
you learned today in training.]
The Work Day Begins At: ________________________________________
Tardies:
The policy for tardies is: ________________________________________________
The consequences for too many tardies include: _____________________________
___________________________________________________________________
Absences: The policy for absences is: ____________________________________
The consequences for too many absences include: ___________________________
___________________________________________________________________
Leaving Early The policy for leaving early is: _______________________________
The consequences for leaving early without following the policy include:
___________________________________________________________________
___________________________________________________________________
Requesting Time off: How do you request time off? _________________________
___________________________________________________________________
Long-Term Absences: What is the policy for long-term absences? _____________
___________________________________________________________________
Appearance and Grooming Standards
Tashi Hair Boutique strives for a quality and elegant environment. Our motto “Healthy hair,
beautiful spirit, customized you…Tashi chic!” is a perfect synthesis of the image we wish to
present to our customers. Our employees are one of the first indicators of our image, and as
such we hold our new-hires and employees to a standard of positive appearance and
grooming standards.
Dress Code: _______________________________________________________
Hair/Nails: Because we are selling services as well as products, we ask that new-
hires and employees keep their hair in a state of “doneness”, and their nails
professional, showing not only that you take pride in your work, but also that you
are capable of rendering the services we provide.

3. Tashi Hair Boutique Employee Handbook 2015-2016
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Hygiene:
o Avoid strong-smelling perfumes and scents as they can mix with the
Boutique’s candles and scents, and the products, thus overwhelming the
clients.
o Consider keeping mints, deodorant, and Chapstick at your station.
Attitude
When clients come into Tashi Hair Boutique, we want them to not only feel comfortable, we
want them to feel welcomed. Additionally, it is our mission to ensure that services rendered
are convenient without sacrificing excellence. This starts with the receptionist, but continues
on with the technicians. It is each new-hire and employees responsibility to make sure that
when they come to work they are ready to greet and interact with clients in a positive way.
We have a selection of “convenient” services, but the convenience label should not cause
that service to be sub-par. Treat all clients with the same level of professionalism and
craftsmanship, regardless of the price, type, or magnitude of the service they require.
Daily Check-In
At the start of their shift, employees should perform a “Self Check-In”. This means checking
in with their Six Dimensions of Wellness
 Occupational
 Physical
 Emotional
 Social
 Spiritual
 Intellectual
The Tashi Brand is about wellness: fitness, nutrition, haircare, spirituality, mental health,
etc. All of these aspects go into making the Tashi Experience what it is. Employees should
work to ensure that they are taking care of themselves, and that they are building a
consistent professional brand that clients will experience when they come in to Tashi Hair
Boutique.
Write in some personal checks you can put in place for your Self Check-In. (Ex: if your day
got off to a rough start, maybe you have a certain song that brings you up that you can
play when you get to work.) __________________________________________________
_________________________________________________________________________
Write a brief description of the Six Principles of Wellness here: _______________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
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